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©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission. WWW.CPRIME.COM | 877.753.2760
HARNESSING THE ATLASSIAN
ECOSYSTEM FOR AGILE
TRANSFORMATION AT NEXTERA ENERGY
OUR SPEAKER
ROGELIO MARTINEZ, Agile Transformation/PMO Manager, FPL/NextEra Energy
• 25+ years’ experience in project management, operations, resource/work
management, and business processes
• Passionate about coaching, mentoring, and leading technical, project
management, and leadership teams in adopting Agile / Scrum, Kanban,
methodologies and Scaled Agile framework
• Certifications include Agile Coach, Scrum Master, Agile Program Manager, Agile
Product Owner, SPC 4, ITIL Foundations, Lean Six Sigma Yellow Belt
• Thrives on building synergy and collaboration among teams
©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.
OUR SPEAKER
ALEXANDER ECK, Senior Product Expert, Tempo
• Previously Customer Success Manager at Tempo, helping onboard new
Tempo customers
• Provides technical guidance at Tempo to ensure that best practices are
implemented, and value from the apps are maximized
• Plays an integral part in cooperation with Tempo Partners for Tempo
integrations use cases
©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.
OUR SPEAKER
BRIANA HALL, Senior Solutions Architect, Cprime
• 14+ years’ experience leading agile, iterative, lean, and waterfall
development teams through all phases of diverse technology projects
• Successfully delivered integrated enterprise solutions across multi-
year, multimillion dollar projects with distributed teams with SAFe
framework
• Previous customer work includes, Capital One, Oracle, Nielsen, The
College Board, The American Psychological Association, Kohls, and
more
©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.
AGENDA
01 NEXTERA’S AGILE JOURNEY
02 OUTCOME BASED AGILITY MODEL
03 TAKEAWAYS
04 Q & A
NEXTERA’S AGILE JOURNEY
8
INFRASTRUCTURE TEAM PROJECTS AT NEXTERA
8©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
Solar Farms Wind Farms Server Commissioning
& Decommissioning
Software Implementation
IN THE BEGINNING, THERE WAS BLUE TAPE
9©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
Goals Achieved
• Established first
long-lived agile teams
• Visualization of work
• Flow and Managing WIP
• Training Program
• Basic Foundation for
Jira implementation
OVERALL MISSION AT NEXTERA
10©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
Establish a work and resource management system that adds value by
providing increased engagement, transparency, visualization of work
and predictable delivery with actionable metrics while limiting addition
process or administrative work for the project management team or
team members themselves.
System should be based in Agile/Scaled Agile best practices,
methodologies and frameworks.
More project work, less process work!
THEN THERE WAS JIRA:
IDENTIFY, SCORE & PRIORITIZE WORK
11©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
Calculated Field
We created custom calculated fields within Jira to automate the scoring system.
The system is based on 4 main criteria:
• Project Priority Category
• Duration
• Financials
• Stakeholders (extent of visibility, complexity
and change management indicator)
OVERALL MISSION AT NEXTERA
12©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
Goals Achieved
• Centralized system and processes
• More alignment towards Agile
transformational goals
• Basic project progress reporting
• More transparency into project data
• Increased accountability for project teams
• Better control over project for
project managers
• Decrease in time spent creating reports
Resource1
Resource2
Resource3
REPORTS, REPORTS, AND MORE REPORTS!
13©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
Issues:
• Too many reports
• No defined set of common metrics
to report on
• Reports on several systems
(Jira, Confluence, Power BI)
• No portfolio reporting or roll up reports
CPRIME: THE PRIME APPROACH How we formalize the operating model
Gain knowledge and understanding of
the organization, which areas to
improve by ways of education on best
practices, and discovery of the
enterprise.
Define how we will solve the problem
using a proven solution, context and
demonstrated experiences.
Iteratively solve the areas of
improvement with a mindset on
outcomes, not outputs.
Evaluate if outcomes were achieved
based on solution(s) built.
Build the capability within the
organization to learn, evolve, and grow.
DEFINING THE SOLUTION
©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.
● Assess NextEra’s existing use of tools and methodologies
○ Hundreds of Jira projects, dashboards, and reports
○ Multiple plugins and tools with underused or siloed integrations
○ Multiple different team operating models/variations on Jira configuration
● Leverage NextEra’s existing Atlassian ecosystem
○ Use existing tools and data with no or few configuration changes required
○ Automated scripts to update reporting fields between tools
○ Low to zero impact to teams
● Define a standard for reporting that aggregates progress and project health
○ Overall project progress by schedule and estimated work completed
○ Project financial health
○ Team allocation and capacity
● Enable NextEra’s PMO and project leads to maintain reporting solution
○ On-site hands-on training
… and plenty of
cafecito!
OUTCOME-BASED AGILITY MODEL
CHALLENGE: AGILE IN A BUSINESS CASE WORLD
17©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
Project funding is based on a business case system and that system will not be going
away anytime soon or replaced with funding by value streams. This creates a divide in
the approach to metrics as we are bound by time and estimated budgets.
At the project level, agile centric reports are created to provide insight into current
progress and health of sprints and Kanban work
• Sprint Burndown
• Velocity
• Release Roadmap
At the program and portfolio levels, metrics and dashboard must provide rollup views of:
• Progress
• Current and forecasted financial health
• Resource Management.
ENTER TEMPO BUDGETS
18©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
A Centralized Reporting System as a Foundation
• Rather then showing the different kinds of reporting,
now there are common metrics throughout Portfolio.
Reporting by Portfolio
• Create custom portfolios according to products,
value streams, etc.
Aggregated Portfolio Health
• EVM Calculated Overall Portfolio Health
Breakdown of Portfolio into Programs
• Customize the breakdown of the programs
within a portfolio
Drill Down into Individual Sites
• Ability to drill down to the individual project level
TEMPO BUDGETS PORTFOLIO FINANCE AND
RESOURCE MANAGEMENT
19©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
Financial used for overall
health indicator. Use G/L
level financials.
Ability to visualize the forecast
through expected lifespan of
projects or portfolios.
Staff overview report warns
of the number of resources
over allocated/ over-loaded.
•
•
•
TEMPO BUDGETS: AVAILABLE HOURS
vs. ASSIGNED (WORKLOAD)
20©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
Using a script that converts story
points to original and remaining
estimates, we are able to populate
the staff workload report without
the need for resources to log work
task by task and yet, still obtain the
overall goal of providing a report
that can indicate hours available or
“capacity” vs hours assigned or
“utilization” for a given time period.
USING TEMPO TEAMS TO SUPPLEMENT BUDGETS
FOR RESOURCE MANAGEMENT ROLLUP VIEWS
21©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
By adding Tempo Teams to our toolbox, we are
able to obtain both the capacity vs utilization
by resource but a total by portfolio or
department as well.
• R = Required Hours or “Capacity”
• Planned = Planned Hours or “Utilization”
• R% = Portion of Required Hours or “%
of Utilization”
USING TEMPO TEAMS TO SUPPLEMENT BUDGETS
FOR RESOURCE MANAGEMENT ROLLUP VIEWS
22©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
As “PMO as a Service”, centralize
resource management tracking
through Tempo Teams.
PMO core team coordinates with the
project managers on a regular
cadence to update the tool and
assure accuracy.
• Each project has a respective
team in the system
• Teams are grouped into Programs
• Assignments are done at project
level only. (No task level entries)
USING TEMPO DATA TO CREATE CUSTOM REPORTS
WITH EASY BI
23©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
As “PMO as a Service”, centralize
resource management tracking
through Tempo Teams.
PMO core team coordinates with
the project managers on a regular
cadence to update the tool and
assure accuracy.
• Each project has a respective
team in the system
• Teams are grouped into Programs
• Assignments are done at project
level only. (No task level entries)
TRACKING MULTIPLE HANDOFFS AND
DUE DATES WITH STRUCTURE
24©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
TIME IN STATUS AND PROGRESS BY STORY COUNT
25©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
CONTROLLING WIP AND OVERDUE ALERTING
26©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
TELLING A STORY
27©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
OVERALL IMPROVEMENTS ACHIEVED TO DATE
28©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
WORK MANAGEMENT
• A Centralized Reporting System as
a Foundation
• Reporting by Portfolio
• Aggregated Portfolio Health
• Breakdown of Portfolio into Programs
• Drill Down into Individual Sites/Projects
• More transparency into project data.
• Increased accountability for
project teams
• Better control over project for
project managers
• Decrease in time spent creating reports
RESOURCE
MANAGEMENT
Process that drives action on resource
allocation, project work accepted
based on current capacity and
balancing of workload among teams.
• Overall Capacity
• Overall Utilization
• Capacity vs Utilization
• Breakdown of Utilization
• Team Level Reporting
• Resource Level Reporting
TAKEAWAYS
• Reporting at scale is possible with Atlassian (and key add-ons!)
• Agile team practices and business case-based project management
can co-exist
• Project health is more than just story points completed
• Measuring the right thing is as important as measuring things right
• Keep the bigger picture in mind - simplify and aggregate data to tell
a more compelling story
KEEP THE CONVERSATION GOING…
• CONNECT:
• Rogelio Martinez: linkedin.com/in/rogelio-martinez-psm1-acc-acp-apo-b9108547
• Alexander Eck: linkedin.com/in/alexander-eck-8aa59529
• Briana Hall: https://www.linkedin.com/in/brianala/
• Check out Cprime upcoming webinars, read blog, download whitepapers/case studies &
more:
• www.cprime.com/resources
• Share with us what topics you are interested in, ask us questions or give us feedback!
• Learn@cprime.com
• Follow us on Social Media, share in the conversation & keep updated on thought
leadership, events & more.
©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.
QUESTIONS?
THANK YOU
©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.

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Harnessing the Atlassian Ecosystem for Agile Transformation at NextEra Energy

  • 1. ©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission. WWW.CPRIME.COM | 877.753.2760
  • 2. HARNESSING THE ATLASSIAN ECOSYSTEM FOR AGILE TRANSFORMATION AT NEXTERA ENERGY
  • 3. OUR SPEAKER ROGELIO MARTINEZ, Agile Transformation/PMO Manager, FPL/NextEra Energy • 25+ years’ experience in project management, operations, resource/work management, and business processes • Passionate about coaching, mentoring, and leading technical, project management, and leadership teams in adopting Agile / Scrum, Kanban, methodologies and Scaled Agile framework • Certifications include Agile Coach, Scrum Master, Agile Program Manager, Agile Product Owner, SPC 4, ITIL Foundations, Lean Six Sigma Yellow Belt • Thrives on building synergy and collaboration among teams ©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.
  • 4. OUR SPEAKER ALEXANDER ECK, Senior Product Expert, Tempo • Previously Customer Success Manager at Tempo, helping onboard new Tempo customers • Provides technical guidance at Tempo to ensure that best practices are implemented, and value from the apps are maximized • Plays an integral part in cooperation with Tempo Partners for Tempo integrations use cases ©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.
  • 5. OUR SPEAKER BRIANA HALL, Senior Solutions Architect, Cprime • 14+ years’ experience leading agile, iterative, lean, and waterfall development teams through all phases of diverse technology projects • Successfully delivered integrated enterprise solutions across multi- year, multimillion dollar projects with distributed teams with SAFe framework • Previous customer work includes, Capital One, Oracle, Nielsen, The College Board, The American Psychological Association, Kohls, and more ©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.
  • 6. AGENDA 01 NEXTERA’S AGILE JOURNEY 02 OUTCOME BASED AGILITY MODEL 03 TAKEAWAYS 04 Q & A
  • 8. 8 INFRASTRUCTURE TEAM PROJECTS AT NEXTERA 8©2020 Cprime, Inc. All rights reserved and no copying without express written permission. Solar Farms Wind Farms Server Commissioning & Decommissioning Software Implementation
  • 9. IN THE BEGINNING, THERE WAS BLUE TAPE 9©2020 Cprime, Inc. All rights reserved and no copying without express written permission. Goals Achieved • Established first long-lived agile teams • Visualization of work • Flow and Managing WIP • Training Program • Basic Foundation for Jira implementation
  • 10. OVERALL MISSION AT NEXTERA 10©2020 Cprime, Inc. All rights reserved and no copying without express written permission. Establish a work and resource management system that adds value by providing increased engagement, transparency, visualization of work and predictable delivery with actionable metrics while limiting addition process or administrative work for the project management team or team members themselves. System should be based in Agile/Scaled Agile best practices, methodologies and frameworks. More project work, less process work!
  • 11. THEN THERE WAS JIRA: IDENTIFY, SCORE & PRIORITIZE WORK 11©2020 Cprime, Inc. All rights reserved and no copying without express written permission. Calculated Field We created custom calculated fields within Jira to automate the scoring system. The system is based on 4 main criteria: • Project Priority Category • Duration • Financials • Stakeholders (extent of visibility, complexity and change management indicator)
  • 12. OVERALL MISSION AT NEXTERA 12©2020 Cprime, Inc. All rights reserved and no copying without express written permission. Goals Achieved • Centralized system and processes • More alignment towards Agile transformational goals • Basic project progress reporting • More transparency into project data • Increased accountability for project teams • Better control over project for project managers • Decrease in time spent creating reports Resource1 Resource2 Resource3
  • 13. REPORTS, REPORTS, AND MORE REPORTS! 13©2020 Cprime, Inc. All rights reserved and no copying without express written permission. Issues: • Too many reports • No defined set of common metrics to report on • Reports on several systems (Jira, Confluence, Power BI) • No portfolio reporting or roll up reports
  • 14. CPRIME: THE PRIME APPROACH How we formalize the operating model Gain knowledge and understanding of the organization, which areas to improve by ways of education on best practices, and discovery of the enterprise. Define how we will solve the problem using a proven solution, context and demonstrated experiences. Iteratively solve the areas of improvement with a mindset on outcomes, not outputs. Evaluate if outcomes were achieved based on solution(s) built. Build the capability within the organization to learn, evolve, and grow.
  • 15. DEFINING THE SOLUTION ©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission. ● Assess NextEra’s existing use of tools and methodologies ○ Hundreds of Jira projects, dashboards, and reports ○ Multiple plugins and tools with underused or siloed integrations ○ Multiple different team operating models/variations on Jira configuration ● Leverage NextEra’s existing Atlassian ecosystem ○ Use existing tools and data with no or few configuration changes required ○ Automated scripts to update reporting fields between tools ○ Low to zero impact to teams ● Define a standard for reporting that aggregates progress and project health ○ Overall project progress by schedule and estimated work completed ○ Project financial health ○ Team allocation and capacity ● Enable NextEra’s PMO and project leads to maintain reporting solution ○ On-site hands-on training … and plenty of cafecito!
  • 17. CHALLENGE: AGILE IN A BUSINESS CASE WORLD 17©2020 Cprime, Inc. All rights reserved and no copying without express written permission. Project funding is based on a business case system and that system will not be going away anytime soon or replaced with funding by value streams. This creates a divide in the approach to metrics as we are bound by time and estimated budgets. At the project level, agile centric reports are created to provide insight into current progress and health of sprints and Kanban work • Sprint Burndown • Velocity • Release Roadmap At the program and portfolio levels, metrics and dashboard must provide rollup views of: • Progress • Current and forecasted financial health • Resource Management.
  • 18. ENTER TEMPO BUDGETS 18©2020 Cprime, Inc. All rights reserved and no copying without express written permission. A Centralized Reporting System as a Foundation • Rather then showing the different kinds of reporting, now there are common metrics throughout Portfolio. Reporting by Portfolio • Create custom portfolios according to products, value streams, etc. Aggregated Portfolio Health • EVM Calculated Overall Portfolio Health Breakdown of Portfolio into Programs • Customize the breakdown of the programs within a portfolio Drill Down into Individual Sites • Ability to drill down to the individual project level
  • 19. TEMPO BUDGETS PORTFOLIO FINANCE AND RESOURCE MANAGEMENT 19©2020 Cprime, Inc. All rights reserved and no copying without express written permission. Financial used for overall health indicator. Use G/L level financials. Ability to visualize the forecast through expected lifespan of projects or portfolios. Staff overview report warns of the number of resources over allocated/ over-loaded. • • •
  • 20. TEMPO BUDGETS: AVAILABLE HOURS vs. ASSIGNED (WORKLOAD) 20©2020 Cprime, Inc. All rights reserved and no copying without express written permission. Using a script that converts story points to original and remaining estimates, we are able to populate the staff workload report without the need for resources to log work task by task and yet, still obtain the overall goal of providing a report that can indicate hours available or “capacity” vs hours assigned or “utilization” for a given time period.
  • 21. USING TEMPO TEAMS TO SUPPLEMENT BUDGETS FOR RESOURCE MANAGEMENT ROLLUP VIEWS 21©2020 Cprime, Inc. All rights reserved and no copying without express written permission. By adding Tempo Teams to our toolbox, we are able to obtain both the capacity vs utilization by resource but a total by portfolio or department as well. • R = Required Hours or “Capacity” • Planned = Planned Hours or “Utilization” • R% = Portion of Required Hours or “% of Utilization”
  • 22. USING TEMPO TEAMS TO SUPPLEMENT BUDGETS FOR RESOURCE MANAGEMENT ROLLUP VIEWS 22©2020 Cprime, Inc. All rights reserved and no copying without express written permission. As “PMO as a Service”, centralize resource management tracking through Tempo Teams. PMO core team coordinates with the project managers on a regular cadence to update the tool and assure accuracy. • Each project has a respective team in the system • Teams are grouped into Programs • Assignments are done at project level only. (No task level entries)
  • 23. USING TEMPO DATA TO CREATE CUSTOM REPORTS WITH EASY BI 23©2020 Cprime, Inc. All rights reserved and no copying without express written permission. As “PMO as a Service”, centralize resource management tracking through Tempo Teams. PMO core team coordinates with the project managers on a regular cadence to update the tool and assure accuracy. • Each project has a respective team in the system • Teams are grouped into Programs • Assignments are done at project level only. (No task level entries)
  • 24. TRACKING MULTIPLE HANDOFFS AND DUE DATES WITH STRUCTURE 24©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
  • 25. TIME IN STATUS AND PROGRESS BY STORY COUNT 25©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
  • 26. CONTROLLING WIP AND OVERDUE ALERTING 26©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
  • 27. TELLING A STORY 27©2020 Cprime, Inc. All rights reserved and no copying without express written permission.
  • 28. OVERALL IMPROVEMENTS ACHIEVED TO DATE 28©2020 Cprime, Inc. All rights reserved and no copying without express written permission. WORK MANAGEMENT • A Centralized Reporting System as a Foundation • Reporting by Portfolio • Aggregated Portfolio Health • Breakdown of Portfolio into Programs • Drill Down into Individual Sites/Projects • More transparency into project data. • Increased accountability for project teams • Better control over project for project managers • Decrease in time spent creating reports RESOURCE MANAGEMENT Process that drives action on resource allocation, project work accepted based on current capacity and balancing of workload among teams. • Overall Capacity • Overall Utilization • Capacity vs Utilization • Breakdown of Utilization • Team Level Reporting • Resource Level Reporting
  • 29. TAKEAWAYS • Reporting at scale is possible with Atlassian (and key add-ons!) • Agile team practices and business case-based project management can co-exist • Project health is more than just story points completed • Measuring the right thing is as important as measuring things right • Keep the bigger picture in mind - simplify and aggregate data to tell a more compelling story
  • 30. KEEP THE CONVERSATION GOING… • CONNECT: • Rogelio Martinez: linkedin.com/in/rogelio-martinez-psm1-acc-acp-apo-b9108547 • Alexander Eck: linkedin.com/in/alexander-eck-8aa59529 • Briana Hall: https://www.linkedin.com/in/brianala/ • Check out Cprime upcoming webinars, read blog, download whitepapers/case studies & more: • www.cprime.com/resources • Share with us what topics you are interested in, ask us questions or give us feedback! • Learn@cprime.com • Follow us on Social Media, share in the conversation & keep updated on thought leadership, events & more. ©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.
  • 32. THANK YOU ©2020 Cprime, Inc. All rights reserved. Do not copy without express written permission.