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Medical appointment confirm
- 5. 12/19/2014 Print Slides
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Scripts are designed by our clients, but are reviewed by Call 4 Health’s Account Management
team who is readily available to provide any suggestions. In our experience, the script should
be brief and simply introduce the purpose of the call and state the appointment date and time
along with the physician that will be seen. The physician’s office can email their daily
appointment list to Call 4 Health. Call 4 Health’s staff, in conjunction with the client’s office
will develop codes that can be manually entered next to each patient’s name (e.g., confirmed,
left reminder on answering machine, no answer, wants to reschedule, disconnected number,
etc.). Upon completion of the list, the client’s office will receive an email with all of the results
from the previous evening’s calls. 5