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The Future of Digital
Stockholm – November 2015
DIGITAL TRANSFORMATION
DIGITAL PREDATOR vs DIGITAL PREY
Business is immersed in digital
Everything has a
digital context
Digital vision is centered
around customer value
World class customer experience
Digitally improved value chains
Real-time feedback of customer events
into internal processes
Business and IT are kept separate
“Digital” is just pasted on top
of legacy platforms and
processes
IT strategy focuses on
cost reductions and
commodity
infrastructure
Customer service is an
afterthought with all manual
feedback processes
5Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
DIGITAL ECOSYSTEMS
6Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
DYNAMIC DIGITAL ECOSYSTEMS (APIs)
Forrester Research
7Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
DYNAMIC DIGITAL ECOSYSTEMS (APIs)
8Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
DYNAMIC DIGITAL ECOSYSTEMS (APIs)
9Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
SENSIFICATION (TO THINGS)
10Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
SENSIFICATION (TO US)
Ted
11Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
SENSIFICATION (TO CITIES). 40.000.
12Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
SENSIFICATION (TO THEM)
13Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
SUPER SPEED
14Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
15Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
INNOVATION. BETA IS THE NEW NORMAL.
16Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
INNOVATION. BETA IS THE NEW NORMAL.
Forrester Research
Digital Trend Matrix
Hot
Super
Hot
Easy peasy Super hard
18Copyright © Capgemini 2015. All Rights Reserved
The Future of Digital | November 2015
Contact Information
Andreas Sjöström
Vice President & Global Head of Digital, Sogeti
andreas.sjostrom@sogeti.com
@andreassjostrom
Insert
contact
picture
Insert
contact
picture
Åsa Melvanius
Mobile Solutions, Capgemini
asa.melvanius@capgemini.com
@melvanius
The information contained in this presentation is proprietary.
© 2015 Capgemini. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
www.capgemini.com
About Capgemini
With almost 180,000 people in over 40 countries,
Capgemini is one of the world's foremost providers of
consulting, technology and outsourcing services. The Group
reported 2014 global revenues of EUR 10.573 billion.
Together with its clients, Capgemini creates and delivers
business and technology solutions that fit their needs and
drive the results they want. A deeply multicultural
organization, Capgemini has developed its own way of
working, the Collaborative Business Experience™, and
draws on Rightshore®, its worldwide delivery model.
Learn more about us at www.capgemini.com.

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The Future of Digital

  • 1. The Future of Digital Stockholm – November 2015
  • 3. DIGITAL PREDATOR vs DIGITAL PREY
  • 4. Business is immersed in digital Everything has a digital context Digital vision is centered around customer value World class customer experience Digitally improved value chains Real-time feedback of customer events into internal processes Business and IT are kept separate “Digital” is just pasted on top of legacy platforms and processes IT strategy focuses on cost reductions and commodity infrastructure Customer service is an afterthought with all manual feedback processes
  • 5. 5Copyright © Capgemini 2015. All Rights Reserved The Future of Digital | November 2015 DIGITAL ECOSYSTEMS
  • 6. 6Copyright © Capgemini 2015. All Rights Reserved The Future of Digital | November 2015 DYNAMIC DIGITAL ECOSYSTEMS (APIs) Forrester Research
  • 7. 7Copyright © Capgemini 2015. All Rights Reserved The Future of Digital | November 2015 DYNAMIC DIGITAL ECOSYSTEMS (APIs)
  • 8. 8Copyright © Capgemini 2015. All Rights Reserved The Future of Digital | November 2015 DYNAMIC DIGITAL ECOSYSTEMS (APIs)
  • 9. 9Copyright © Capgemini 2015. All Rights Reserved The Future of Digital | November 2015 SENSIFICATION (TO THINGS)
  • 10. 10Copyright © Capgemini 2015. All Rights Reserved The Future of Digital | November 2015 SENSIFICATION (TO US) Ted
  • 11. 11Copyright © Capgemini 2015. All Rights Reserved The Future of Digital | November 2015 SENSIFICATION (TO CITIES). 40.000.
  • 12. 12Copyright © Capgemini 2015. All Rights Reserved The Future of Digital | November 2015 SENSIFICATION (TO THEM)
  • 13. 13Copyright © Capgemini 2015. All Rights Reserved The Future of Digital | November 2015 SUPER SPEED
  • 14. 14Copyright © Capgemini 2015. All Rights Reserved The Future of Digital | November 2015
  • 15. 15Copyright © Capgemini 2015. All Rights Reserved The Future of Digital | November 2015 INNOVATION. BETA IS THE NEW NORMAL.
  • 16. 16Copyright © Capgemini 2015. All Rights Reserved The Future of Digital | November 2015 INNOVATION. BETA IS THE NEW NORMAL. Forrester Research
  • 18. 18Copyright © Capgemini 2015. All Rights Reserved The Future of Digital | November 2015 Contact Information Andreas Sjöström Vice President & Global Head of Digital, Sogeti andreas.sjostrom@sogeti.com @andreassjostrom Insert contact picture Insert contact picture Åsa Melvanius Mobile Solutions, Capgemini asa.melvanius@capgemini.com @melvanius
  • 19. The information contained in this presentation is proprietary. © 2015 Capgemini. All rights reserved. Rightshore® is a trademark belonging to Capgemini. www.capgemini.com About Capgemini With almost 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.573 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model. Learn more about us at www.capgemini.com.