Conversational AI can help turn a marketer’s dream into a reality. It is here to create a world where brands can strengthen a bond with their buyers and buyers can learn to rely on brands again. It’s a part of a larger shift we’re seeing in the business landscape today. If you’d like help developing your multi-tenant software, contact us. https://bit.ly/2yif7wx #buildingtheaiecosystem, #bigdataecosystem, #artificialintelligence, #futureof bigdataecosystem, #evolutionofbigdataecosystem, #chatbotconversation, #conversation, #chatbotconversationdesign, #chatbottalkaiconversation, #aiconversation, #conversationux, #conversationai, #conversationbot, #howtodesignaconversation Follow Us On - Facebook: http://www.facebook.com/CapitalNumbers Twitter: https://twitter.com/_CNInfotech Pinterest: http://pinterest.com/capitalnumbers/ Linkedin: http://www.linkedin.com/company/capitalnumbers Youtybe: https://www.youtube.com/user/CNInfotech Instagram: https://www.instagram.com/capitalnumbers_com/

1. CONVERSATIONAL AI
101: THE ECOSYSTEM
AT A GLANCE

2. WHAT EXACTLY IS
CONVERSATIONAL AI?
Conversational AI is the technology which
powers chatbots to help them converse with the
end users.
Chatbots are pieces of software which serve as
virtual agents to create personalized conversations
between brands and their customers.

3. HOW DO BOTS WORK?
Bots leverage Natural Language
Processing (NLP).
NLP technology helps bots convert user
inputs into structured data.
Developers feed bots with added user
patterns.
Bots use these patterns to respond to
user queries.

4. 90% of businesses report that bots help in fast complaint resolutions. (Source: MIT Technology Review)
Clearly, every business must develop a bot-channel to:
EVERY BUSINESS MUST
HAVE A BOT-CHANNEL
Simplify its research
process
Streamline its
customer support
Offer tailor-made
services

5. 24*7 Support
Simplified
Operations
Conversational bots can offer 24*7 support to the users, unlike
their human counterparts.
Bots can efficiently handle multiple queries at a time and
simplify operations.
Conversational bots can help establish brand value and strengthen bottom lines. Here’s a
quick lowdown on how bots can facilitate your business growth:
How Can Bots Drive Your Business?

6. Cost-efficiency
Improved Sales
Businesses can eliminate unnecessary hires for customer
support with bots in place.
Humorous and personalized answers, offered by bots, engage
future leads and step up sales.
How Can Bots Drive Your Business?
(Contd.)

7. How Can Bots Drive Your Business?
(Contd.)
Data Monitoring
Competitive Edge
Bots can track user data and patterns which help experts
refine their marketing mix.
Tailor-built solutions, provided by bots, help businesses stay
an edge over their peers.

8. AI BOTS CAN USHER
RADICAL CHANGES
To bring radical changes in your business operations,
embrace conversational bots because they help:
Encourage business scalability
Cut down on overall costs
Strengthen customer loyalty

9. Critical Chatbot Statistics
85% of our engagement with businesses will be through chatbots by
2020. (Source: Gartner)
The chatbot market is likely to hit $1.25 billion in 2025.
(Source: Statista)

10. 4
Critical Chatbot Statistics (Contd.)
70% Millennials report positive chatbot experiences. (Source: Forbes)
Chatbot conversations can aid in saving $8 billion in the banking and healthcare sector
by 2022. (Source: Juniper Research)

11. 4
CONCLUSION
Move to AI assistance to automate business processes and
enhance your customer channels.
Reap the greatest rewards with conversational AI, not only
in terms of efficiency and scalability, but also in terms of
brand recognition.
https://bit.ly/2yif7wx
If you’d like help developing
your multi-tenant software,
contact us.