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5 Myths about Social Computing & Marketing Presented to the  AAAA Kansas City Council Board of Governors  November 6, 2008 Carlen Lea Lesser, Associate Director Interactive Strategy
Social Computing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ Technologies will come and go, but the power built on the  relationships  created by social computing will endure.” 2
5 Myths about Social Computing and Marketing
Myth: Social Computing is a Niche Activity E-mail IM & Chat Feedback Blog & V/Podcast Media Sharing Building Integrated Social Network Freestanding  Social Network Virtual Worlds Forums UGC
Myth: Only a few People are Involved in Social Computing Source: North America Technographics Media and Marketing Online Survey, Q2 2008; Forrester Research 21% 37% 19% 35% 69% 25% 75% of Adults  are involved  in some form of  Social Computing
Myth: Only Millennials are into Social Computing Base: US online adults Consumers can belong to multiple categories Source: North American Social Technographics® Media And Marketing Online Survey, Q2 2008 38% 28% 24% 16% 10% Inactives 59% 68% 71% 75% 80% Spectators 11% 24% 33% 53% 74% Joiners 11% 17% 21% 25% 27% Collectors 28% 36% 39% 42% 49% Critics 11% 16% 22% 29% 38% Creators Older Boomers 55+ Young Boomers 45-54 Gen-X 35-44 Gen-Y/X 25-34 Gen-Y 18-24
Myth: It Doesn’t Matter if your Audience are “Inactives” Social Computing Brand? Gov / NGO Other Ads
People use Google for Navigation, not Just Discovery Paying for Navigation: The Impact of Navigational Behavior on Paid Search.   Atlas Institute. September 2007 Social Computing Brand Ads Other
Myth: Social Computing has Hit its Peak ,[object Object]
? Now What? Considerations for Advertisers
Planning Considerations: Life Cycle Stage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Planning Considerations: Goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],There are specific social computing solutions that serve different goals or business challenges best.
Planning Considerations: Technographics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Age Gender Ethnicity & Social Class Geography
5 Final Thoughts
Final Thoughts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
6 Appendix: Great Examples Social Computing Advertising
 
 
 
 
 
 
 
 

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5 Myths of Social Computing & Marketing 2008

  • 1. 5 Myths about Social Computing & Marketing Presented to the AAAA Kansas City Council Board of Governors November 6, 2008 Carlen Lea Lesser, Associate Director Interactive Strategy
  • 2.
  • 3. 5 Myths about Social Computing and Marketing
  • 4. Myth: Social Computing is a Niche Activity E-mail IM & Chat Feedback Blog & V/Podcast Media Sharing Building Integrated Social Network Freestanding Social Network Virtual Worlds Forums UGC
  • 5. Myth: Only a few People are Involved in Social Computing Source: North America Technographics Media and Marketing Online Survey, Q2 2008; Forrester Research 21% 37% 19% 35% 69% 25% 75% of Adults are involved in some form of Social Computing
  • 6. Myth: Only Millennials are into Social Computing Base: US online adults Consumers can belong to multiple categories Source: North American Social Technographics® Media And Marketing Online Survey, Q2 2008 38% 28% 24% 16% 10% Inactives 59% 68% 71% 75% 80% Spectators 11% 24% 33% 53% 74% Joiners 11% 17% 21% 25% 27% Collectors 28% 36% 39% 42% 49% Critics 11% 16% 22% 29% 38% Creators Older Boomers 55+ Young Boomers 45-54 Gen-X 35-44 Gen-Y/X 25-34 Gen-Y 18-24
  • 7. Myth: It Doesn’t Matter if your Audience are “Inactives” Social Computing Brand? Gov / NGO Other Ads
  • 8. People use Google for Navigation, not Just Discovery Paying for Navigation: The Impact of Navigational Behavior on Paid Search. Atlas Institute. September 2007 Social Computing Brand Ads Other
  • 9.
  • 10. ? Now What? Considerations for Advertisers
  • 11.
  • 12.
  • 13.
  • 15.
  • 16.
  • 17. 6 Appendix: Great Examples Social Computing Advertising
  • 18.  
  • 19.  
  • 20.  
  • 21.  
  • 22.  
  • 23.  
  • 24.  
  • 25.