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                     proudly presents...                                                                   and   SAVE up
                                                                                                                 to $300!


Electronic
Health Records                     TM




Summit                                     June 21-23, 2010
                                                   Chicago, IL



Going Digital in the Age of Reform:
Transforming Healthcare Challenges
into “Meaningful” Opportunities


What Makes This Event "Meaningful"?
 1 End user-driven program designed to                        4 24+ hours of intensive, interactive
      provide you with key takeaways, not                          learning that’s guaranteed to recoup
      commercial spin.                                             your investment after implementing
                                                                   just a few of the strategies shared at
 2 15+ innovative speakers at your disposal to                     the event.
      share their real world practices with you.

 3 18+ EHR-specific topics including need-to-                 5 Unique networking experiences that
                                                                   enable you to brainstorm and
      know updates on Meaningful Use, ARRA                         benchmark solutions with fellow
      Stimulus Funding, Certification and                          attendees. Be sure to bring plenty of
      HITECH & HIPAA Policies.                                     business cards!


                  Featuring: The EHR Brilliance Bar!
                  You’ve got questions? We’ve got answers!
                  There’s no question too big or small. The EHR Brilliance Bar will be staffed with experts who will
                  make themselves available during specific breaks to offer advice on your most pressing concerns. The
                  EHR Brilliance Bar provides you with an additional opportunity to find answers to the questions left
                  outstanding after the sessions have concluded.




Media Partners:




1-800-882-8684                                   •          www.EHRevent.com
Attendee Profile

    Electronic                                                      June 21-23, 2010
                                                                                Chicago, IL
                                                                                                        The audience will be comprised of
                                                                                                        senior level professionals from
                                                                                                        health systems, hospitals, clinics,


    Health Records
                                                                                                        technology service providers,
                                                                                                        consultancies and academia. Health
                                                                                                        provider attendees will include those
                                                                                                TM
                                                                                                        involved in the selection,

                                                                    Summit                              implementation and management of
                                                                                                        an EHR system, including:
                                                                                                        •   Chief Information Officers
                                                                                                        •   Chief Medical Officers
                                                                                                        •   Chief Medical Information
       Dear Colleague,
                                                                                                            Officers
                                                                                                        •   Clinical Informatics Officers
        At this nexus of healthcare reform,
                                              the race to share medical info is on!                     •   Health IT Program Directors
        the subtitle from the screenplay adap                                            And akin to
                                                tation of Arthur J. Clarke’s “2010:                         Health IT Research &
        Two”, for those of us involved in                                               Odyssey         •
                                           the ongoing rollout of an electron                               Development Directors
       system and strategy, this is the year                                      ic health records
                                               we (finally) make contact, thanks                            Health Services Managers
       an unprecedented $19 billion in ARR                                           in large part to   •
                                               A stimulus funding. But, with heal
       organizations scrambling to meet                                               thcare            •   General Counsel
                                           the federal government’s meaning
       this rapid pace of EHR adoption is                                          ful use criteria,    •   Compliance Officers
                                            likely to result in stumbling into som
      along the way. What is “meaningful                                              e roadblocks
                                               use”? Which vendor is right for me?
      the proposed timeline and what                                                      Will I meet
                                         is the best way to get there? How
      success is sustainable? Though muc                                        can I ensure my
                                             h of this journey before us is still
      current dialogue on the promise                                              uncertain, the
                                         of EHRs is best captured from thes
                                                                               e lines from the
                                                                                                        About the Organizer
      same film:
                                                                                                                              Healthcare IQ,
                                                                                                                              a division of
                             Floyd: "What’s gonna happen?"                                                                    IQPC, is
                            Bowman: “Something wonderful.”                                              dedicated to providing practical,
                                                                                                        detailed information through
                                     Floyd: “What?”                                                     conferences and training courses
          Bowman: "I understand how you
                                         feel. You see, it’s all very clear to                          held at both the national and
                                                                               me now.
                             The whole thing. It’s wonderful.”                                          international level. By providing
                                                                                                        accurate, objective and up-to-date
      “Something wonderful” is what                                                                     developments and trends,
                                         physicians, nurses and other care
      look forward to once the potentia                                     providers have to           Healthcare IQ enables organizations
                                           l of Electronic Health Records and                           to remain competitive and
     technology are fully realized. “It’s                                     supporting
                                           all very clear to me now.” Propone                           profitable.
     argue that your work will be mad                                         nts of EHRs
                                          e much easier and you more prod
     automatically generating the data                                       uctive while
                                           needed for reimbursement, decision
     the legal record. For now, only time                                        support and
                                             will tell…

     Attend Healthcare IQ’s Electron
                                                                                                        Sponsorship and
                                        ic Health Records Summit from                                   Exhibition Opportunities
     Chicago, IL to hear about the best                                        June 21-23 in
                                         -in-class and next-in-class strategie
     most pressing issues around selection                                     s to today’s             Sponsorships and exhibits are
                                            , deployment and management of                              excellent opportunities for your
     systems. Because we know there                                               these
                                      are other offerings out there and                                 company to showcase its products
    the importance of attending an EHR                                      because we know
                                           event without feeling like you have                          and services to high-level, targeted
    your back, Healthcare IQ promises                                             a target on           decision makers attending the
                                        to differentiate itself by delivering
    led program packed with the kind                                          an all end user-          Electronic Health Records Summit.
                                      s of rich content, useful how-tos
    networking experiences that you                                         and unparalleled            IQPC helps companies like yours
                                     deserve.                                                           achieve important sales, marketing
                                                                                                        and branding objectives by setting
    I look forward to meeting you in                                                                    aside a limited number of event
                                     Chicago!
                                                                                                        sponsorships and exhibit spaces – all
                                                                          your learning                 of which are tailored to assist your
                                                            P.S. Maximize
                                                                          attending our                 organization in creating a platform to
                                                            experience by                ee             maximize its exposure at the event.
            Christopher Boucher                                            rkshop day! S
                                                            interactive wo
            Sr. Program Director, Healthcare
                                             IQ                            gister today!                For more information on
            Christopher.Boucher@iqpc.com                     page 3 and re                              sponsoring or exhibiting at this or
                                                                                                        upcoming events, please contact
                                                                                                        Mario Matulich at 1 (212) 885-
                                                                                                        2719 or sponsorship@iqpc.com.


2   Register Online at www.EHRevent.com or Call 1-800-882-8684
Day 1: Interactive Workshops
    Monday, June 21, 2010


    7:30     Registration for Workshops                                                             now and in the years ahead!
                                                                                                    In this session, you will learn about:
    8:00 –   Health IT Consumer Reports: A Buyer’s Guide to                                         • Identifying what needs to be changed and the strategy for obtaining

    11:00    Selecting the Right EHR Partner                                                          executive and staff engagement in the process
                                                                                                    • Determining the extent that changes will impact on workforce and
             What everyone wants to know is: how do I make my purchasing decision
             and with whom? Because EHR selection is so intricately connected to                      their roles Implementation of the change - measuring success
                                                                                                    • New job creation and matching employees’ current skills with those
             incentives, penalties and the impact of a health provider’s upfront
             investment, pairing up with the right vendor is at the very top of the CIO               needed for new roles Offering the necessary training
                                                                                                    • Working to ease transitions and providing continued support after the
             and CFO’s agenda. What factors do you look for and are there sub-
                                                                                                      change is made
             factors you should be looking at? Where do you go for unbiased                         • Sustaining change with best-in-class and next-in-class practices in

             information? Is the EHR solution that worked for the hospital right for the              continuous improvement
             clinic? How much should I be spending now and how much should I                        Dr. David Kaelber, MD, PhD, MPH
             expect to pay in maintenance costs down the road? Lastly, which vendor                 Assistant Professor of Internal Medicine and Pediatrics, Research
             will help me achieve “Meaningful Use” in the set, aggressive timeline                  Director, Center for Internal Medicine and Pediatrics & Chief
             currently underway?                                                                    Medical Informatics Officer
             In this session, you will learn how to:                                                The MetroHealth System & Case Western Reserve University
             • Determine what features you really need

             • Put together a Request for Proposal                                          2:30 – Successful vs. Unsuccessful EHR Implementations:
             • Evaluate and select from a multitude of EHR systems on the market            5:30   A Tale of Two Endings
                today in a vendor neutral setting                                                  Contrary to the expectations of many, the EHR is not the solution to
             • Identify EHR vendor contracting loopholes and how to avoid making                   medical group challenges; it is a tool that can either support or hinder
                common contractual mistakes that will cost your practice time                      finding workable solutions. In too many instances, the literature shows
             • Understand third party interoperability issues between hospitals or labs            EHR implementations either fail outright or under-perform expectations.
                prior to implementation and possible solutions to connectivity                     This interactive workshop will study “what can go wrong” and “what
             • Minimize the risks of vendor contracting, support and maintenance                   can go right” and will focus on developing a strategic plan for EHR
                agreements                                                                         implementations, setting goals for change management and using quality
             • Prevent the mistakes and pitfalls that others have made in the selection,           theory and practice. Led by working medical group leaders who have a
                management and implementation of an EHR system                                     background in change management and Six Sigma quality theory and
             Paul Keough, Principal, TurnKeough Corporation                                        evaluated through the lens of real world case examples.
                                                                                                   In this session, you will learn about:
    11:15 – Change for the Life of Your Project: Customizing                       a               • Establishing goals and outcomes for EHR implementation

    2:15    Sustainable Strategy for Stakeholder Buy-in,                                           • Engaging the entire organization in change management

             Employee Engagement & Workflow Management                                             • Designing implementation tactics that meet the group’s strategic goals

                                                                                                   • Assuring “meaningful use” certification
             Buying and installing your selected solution is not the end; it’s merely the
                                                                                                   • Dealing with cultural and organizational resistance
             end of the beginning. Deployment is the truly hard part, where change
                                                                                                   • Improving group medical outcomes, service quality and financial
             management, not technology management, is the critical success factor.
             The CIO’s/CMIO’s success will ultimately be measured by their ability to                 performance
                                                                                                   Robert E Matthews, Executive Director, PriMed Physicians &
             convince the C-suite that a successful EHR rollout is dependant on the
                                                                                                   Health First Physicians, President & CEO MediSync
             right change and workflow management tools; technology is simply the
             platform on which the required organizational, cultural and process                    Susan Miller, Director of Strategic Implementations, PriMed
             changes can be built. Attend this ‘how-to’ workshop to map out an IT-                  Physicians, Health First Physicians and MediSync
             clinical strategy aimed at transforming workflow, process and behavior




    Hear what the leading EHR professionals have to say…
                         "With HITECH having placed deadlines on the creation of standards regarding interoperability and meaningful use of EHRs,
                  this seminar will examine what is necessary for entities to come into and remain compliant with the HITECH standard-setting process.”
                       – Richard G. Korman, Esq., General Counsel/Organizational Integrity Officer, Saint Joseph Regional Medical Center

             “Healthcare in the United States is rapidly changing with no clear endpoint. Single payer systems, stimulus funds, PQRI, medical home, declining
    reimbursement, aging populations with resulting increase in utilization all will require massive reworking of existing infrastructure and systems. Caught squarely
         in the middle is the critical role and function of information systems. At this event, we will revisit the challenges and opportunities associated with the
      transition from a retrospective, documentation based system to a proactive, population-based approach.” – Dr. Robert A. Carlson, CIO, Marshfield Clinic

                  “A superb conference providing a vibrant platform for identifying best in class applications and the technology needed to support it.”
                                      - Dexter W. Shurney, MD, MBA, MPH, Medical Director, Employee Healthcare Plan

      “A critical element of a successful EHR implementation is strategically considering how the change will impact future users and how to ensure they are fully
         supported through the transition. I look forward to hearing from participants and vendors their strategies and best practices for supporting successful
                                   implementations.” - Jane Dowd, Chief Learning Officer, NorthShore University HealthSystem



3     Register Online at www.EHRevent.com or Call 1-800-882-8684
Day 2: Main Conference
    Tuesday, June 22, 2010

    7:15   Registration & Coffee                                                          11:45 Confronting the Elephant in the Room: Sourcing
                                                                                                 Alternative Financing to Get Your Program Up and
    8:00   Chairperson’s Welcome and Opening Remarks                                             Running
                                                                                                 With stimulus money not flowing until meaningful use is achieved,
                        Part I: The Amazing EHR Race:                                            who will pay in the meantime? Hear how one medical facility
              Following the Roadmap Toward Organizational Readiness                              overcame this healthcare Catch-22 by turning a $100,000 upfront
                                                                                                 investment into a $1.2 million document management system
    8:15   Opening Keynote: Show Me the Money! Shedding                                          rollout and learn how to:
           Light on the Meaning of “Meaningful Use”, ARRA                                        • Identify significant cost savings opportunities through workflow

           Stimulus Funding & The National Health                                                  analysis and lean techniques
           Architecture: A Federal Perspective                                                   • Develop solutions around existing IT infrastructure without having

           Beginning in 2011, only those who meet the aggressive targets in the                    to reinvent the wheel
           Center for Medicare & Medicaid Services’ rigid timeline – including                   • Utilize project management to deliver quality results on time and

           the ability to demonstrate “Meaningful Use” – will share the $19                        on budget
           billion stimulus dollars. Those who fail to reach the benchmarks by                   • Utilize workflow cost savings to fund system development

           2015 face penalties in the form of lower Medicare payments. Either
                                                                                                 Connie Tohara, RHIT
           way, millions of your organization’s dollars are at stake.
           • What specific steps can you take to ensure that you will receive your full
                                                                                                 Director of Health Information
                                                                                                 University of Utah Health Care
             share of ARRA incentives before the Government carrot turns into a stick?
           • What obstacles could prevent you from achieving “Meaningful                         Michelle Mills
             Use” in the designated timeframe?                                                   Director of Project Management
           • With a 50-80% fail rate, what will the Government do to help                        University of Utah Health Care
             providers achieve success in the implementation of EHRs?
                                                                                          12:30 Networking Luncheon
           Vish Sankaran
           Program Director, Federal Health Architecture, Office of the
           National Coordinator for Health IT, U.S. Department of Health
                                                                                          1:30   Ensuring a Seamless Digital Transition: Evaluating
           and Human Services
                                                                                                 and Selecting the Most “Meaningful” EHR Vendor
                                                                                                 for Your Facility
           Following his Keynote, join Mr. Sankaran for a 15-minute Q&A on                       It’s hard to know what product to choose, particularly for those with
           how to ensure that your EHR efforts align with the Government’s                       unique workflow needs. The reality is that providers are at the mercy
           “Meaningful Use” designation.                                                         of the vendors. By June, we'll finally know what the certification
                                                                                                 criteria are, and vendors will likely be able to provide more
    9:15   Keynote: The EHR Journey of a Healthcare CIO:                                         guarantees about EHRs achieving “Meaningful Use”. This session
           Lessons Learned Along the Way and What Lies on                                        will address the mission critical questions you should be asking
           the Road Ahead                                                                        current and potential solution provider partners, including:
           Take it from someone who’s been there: IT is not a silver bullet, but it is           • Does the vendor have the ability to achieve the functionality that

           a very important tool to help move medicine where it needs to go. And                   you want?
           because IT cannot stand by itself, it will be important to ensure that it’s           • Does the vendor have the bandwidth to meet your organization’s

           intertwined with the practice of medicine and that physician input and                  timeline?
           leadership parallel with your organizational strategy. Join in on this open           • Does the vendor have a sustainable solution beyond 2015?

           forum with Marshfield Clinic’s Dr. Carlson, a CIO who possesses the                   • Does the vendor understand the importance of workflow analysis

           necessary IT know-how along with real clinical experience.                              as part of the implementation?
                                                                                                 • How will the vendor react to changes in regulations along the
           Dr. Robert A. Carlson
           CIO                                                                                     journey?
           Marshfield Clinic                                                                     Hank Fanberg
           Following his Keynote, Dr. Carlson will spend 15 minutes to help                      Manager, Research & Development
           answer some of your most pressing questions and address any                           CHRISTUS Health
           concerns you may have encountered along your own EHR journey.
                                                                                          2:15   Living on the Edge: IT Strategies That Will
    10:15 Morning Networking and Refreshment Break                                               Complement Your EHR Program and Trump the
                                                                                                 Competition
    11:00 Navigating the Regulatory Landscape: What You Need to                                  While the implementation of EHR systems is key to any health
           Know About Recent Developments in HITECH & HIPAA                                      system’s mission of reengineering care, Caritas has adopted a host
           After reviewing the regulations and hearing reactions within the                      of other strategies intended to leapfrog ahead of the competition
           healthcare community, it is clear that The Rule is as confusing as it is              and improve patient care. Within the framework of a $70M strategic
           ambitious. Attend this session and learn how to avoid a Code Red                      plan, Caritas has delivered CPOE to its six community-based
           situation by dissecting the complexities associated with achieving                    hospitals, and laid the foundation for advanced interoperability,
           compliance. Topics to be discussed will include:                                      analytics and patient relationship management.
                                                                                                 • Strategies to integrate deployed systems so clinicians have the right
           • Recent HITECH regulations and real world compliance issues

           • Unravelling “Meaningful use” requirements for Medicare and                            data at the right time
                                                                                                 • Strategies for data analytics that are faster to market than
             Medicaid incentives
           • How to manage the Federal breach reporting regulations                                traditional BI tools
                                                                                                 • Strategies for patient relationship management to reinvent
           • How to amend business associate agreements

           • How to combat web dangers: Potential HIPAA violations and                             accountable care
             responding to online criticism                                                      Dr. Todd Rothenhaus, MD
           • New update on pending legal actions brought against health
                                                                                                 SVP & CIO
             providers for HIPAA violations                                                      Caritas Christi Health Care
           Richard G. Korman, Esq.
           General Counsel/Organizational Integrity Officer
           Saint Joseph Regional Medical Center
           Named among one of the “Top 100 Hospitals” by Thomson Reuters

4     Register Online at www.EHRevent.com or Call 1-800-882-8684
3:00    Afternoon Networking and Refreshment Break                                                      4:30   Point/Counterpoint: The Great Debate: Will
                             Featuring The Brilliance Bar                                                                           Electronic Records Really Improve Healthcare?
Brilliance Bar


                                    You’ve got questions? We’ve got answers!                                                        As experts weigh in on the pros and cons, it is important to
                                    Step up to our EHR Brilliance Bar!                                                              constantly revisit and prepare for the clinician and administrator
                                                                                                                                    naysayers within your organization who are convinced that EHRs will
                                     There’s no question too big or small. The EHR Brilliance Bar will be                           cause harm, disruption and budget disasters, leaving you, the
                                     staffed with experts who will make themselves available during                                 champion of these efforts, to answer such questions as:
                             specific breaks to offer advice on your most pressing concerns. The EHR                                • Do EHRs save money and how do you demonstrate a clear ROI?

                             Brilliance Bar provides you with an additional opportunity to find answers                             •
                                                                                                                                      Does technology truly improve patient safety?
                             to the questions left outstanding after the sessions have concluded.                                   •
                                                                                                                                      How do you administer the kind of personalized care patients
                                                                                                                                      expect when you’re using templated data?
                     3:45    What’s In It for Me? Incentivizing Physicians Toward                                                   •
                                                                                                                                      Will medical privacy be compromised?
                             EHR Adoption                                                                                           • How do you overcome the behavioral change component

                             Every organization has a powerful clinician or administrator who is                                      contingent on the success of your program?
                             convinced that EHRs will cause harm, disruption and budget
                             disasters – and if they aren’t aligned with your IT strategy, you don’t                                Point:
                             have one. To intertwine information technology with the practice of                                    Dr. David Kaelber, MD, PhD. MPH
                             medicine, physician input and leadership will be increasingly                                          Chief Medical Informatics Officer
                             important. In this session, you will learn how to:                                                     The MetroHealth System
                             •
                               Identify a strong physician champion, manage expectations and                                        Counterpoint:
                               provide adequate training to help gain the necessary buy-in from                                     Dr. Dexter W. Shurney, MD, MBA, MPH
                               the end users themselves                                                                             Medical Director, Employee Healthcare Plan
                             • Align the vision of the IT strategy: formulating the appropriate
                                                                                                                                    Vanderbilt University and Medical Center
                               governance structure specific to your organization
                             • Demonstrate quick wins upfront, such as the ability to see lab
                                                                                                                             5:30   End of Conference Day 2
                               results online, immediate access to patient records and fast and
                               easy prescription refills
                             Dr. David Kaelber, MD, PhD, MPH
                             Chief Medical Informatics Officer
                             The MetroHealth System




                     Day 3: Main Conference
                     Wednesday, June 23, 2010


                     7:30    Registration & Coffee                                                                           9:15   Keynote: Beyond Meaningful Use: Connecting Silos
                                                                                                                                    of Care Across Multiple Systems and Settings for
                     8:00    Chairperson’s Recap of Day 2                                                                           Optimized EHR Performance
                                                                                                                                    As new technologies are being introduced in hospitals at an ever-
                                      Part II: Approaching The Tipping Point:                                                       increasing rate, “plug-and-play” interoperability – the ability to make
                            Elevating Your EHR Program to the Next Tier of Excellence                                               these innovations interact synergistically – can improve health
                                                                                                                                    outcomes. But, with such low EHR adoption rates still,
                     8:15    Keynote: If You Build It, Will They Come? Staging a                                                    manufacturers have been able to get away with not investing in
                             Successful EHR Transformation with a Robust                                                            interoperability. And, with 70% of physicians working within
                             Learning & Training Strategy                                                                           community, solo and small group practices, there are tremendous
                             When implementing an EHR we need to recognize                                                          obstacles managing records across different systems, names and
                                                                                        Stage
                             that we are changing people’s jobs and behaviors                                                       data sets. Hear how the Veterans Health Administration have set the
                             and therefore changing their lives. Old habits die        7 Health
                                                                                                                                    gold standard in interoperability and how you can help make the
                             hard, especially for veteran caregivers. Training is      Provider                                     most of your EHR. In this session, you will learn how to:
                             often the first time staff and physicians are faced with                                               • Achieve continuity of care document support

                             the reality of using a new system and what it means to them and                                        • Leverage HIEs and Community Health Records by creating private,

                             how they care for patients. How can you help facilitate that change?                                     public and vendor-based synergies
                             Come hear NorthShore University HealthSystem’s (one of the first                                       • Examine challenges and opportunities for redefining workflow

                             Stage 7 health systems) story of how they maximized their training
                                                                                                                                    Dr. Douglas E. Rosendale, DO, FACOS
                             investment to drive 100% adoption in their big bang EMR rollout. By
                                                                                                                                    Enterprise System Manager, Office of Health Information,
                             the end of the session you will learn:
                             • How to leverage Learning & Development as a strategic partner in
                                                                                                                                    Veterans Health Administration Office of Health Information,
                                                                                                                                    Joint Interoperability Ventures
                               driving successful EHR adoption
                             • How to make the most of your “training” investment                                                   Following his Keynote, join Dr. Rosendale for a 15-minute Q&A on
                             • How to benchmark the major milestones in creating a successful                                       his office’s current priorities and how to move these strategies down
                               learning experience                                                                                  to the tactical level.
                             • How to employ key strategic levers for facilitating change

                                                                                                                             10:15 Morning Networking & Refreshment Break featuring
                             Jane Shlaes Dowd
                             Chief Learning Officer
                                                                                                                                    The Brilliance Bar
                                                                                                            Brilliance Bar




                             NorthShore University HealthSystem                                                                            You’ve got questions? We’ve got answers!
                                                                                                                                           Step up to our EHR Brilliance Bar!
                             Following her Keynote, join Ms. Dowd for a 15-minute Q&A on
                             some of the specific solutions to common implementation and                                                     There’s no question too big or small. The EHR Brilliance Bar will be
                             change management issues.                                                                                       staffed with experts who will make themselves available during
                                                                                                                                    specific breaks to offer advice on your most pressing concerns. The EHR
                                                                                                                                    Brilliance Bar provides you with an additional opportunity to find answers
                                                                                                                                    to the questions left outstanding after the sessions have concluded.


                 5     Register Online at www.EHRevent.com or Call 1-800-882-8684
11:00   2010: A Smartphone Odyssey: Capturing the Future of                                            •   Important issues to consider when developing and implementing evidence-
            Clinical Healthcare IT with Mobile Devices and Other                                               based clinical decision support tools
            “Disruptive” Technologies                                                                      Dr. Jayna M. Holroyd-Leduc, MD, FRCPC
            Dr. Brimmer, chief hospitalist at Good Shepherd Medical Center, reaches for                    Assistant Professor, Departments of Medicine and Community
            her iPhone and is alerted that one of her patients has a critical potassium                    Health Sciences University of Calgary and Clinical Informatics Lead
            level. She then taps on the icon “Contact Nurse” and instructs her to give                     for Medicine, Alberta Health Services-Calgary
            the patient potassium bolus of 40mEq and repeat in five hours. Nurse
            Sharon walks to a computer, selects an icon on her iPhone desktop and a                 2:15   Panel Discussion: The Holy Grail of Healthcare: Forming
            message is sent over Bluetooth to the computer where she taps the “Order                       and Collaborating in Community Health Information
            Med” icon. Dr. Brimmer receives a text message on her iPhone notifying her                     Exchanges
            she has an order waiting her approval. She selects the link and the lab order                  As many healthcare stakeholders are puzzling through how to implement
            entered by the nurse is displayed on her iPhone browser. She approves. The                     EHRs internally, others are looking at what the HHS proposal will do when it
            transaction is recorded. Elapsed time: 15 seconds.                                             comes to enabling healthcare providers to share information externally.
            Hear how all of these events are possible with current technology and how                      Whether a practice already has an EHR or will be buying one, sooner than
            they can be used in conjunction with your EHR system. No $20-50 million                        later they will also be expected to connect their EHR with the HIE. How will
            healthcare IT system is required and this level of functionality and usability is              EHRs connect?
            possible with legacy healthcare IT systems.                                                    Moderator:
            Mark Moffitt, MBA, BSEE                                                                        Martin J. Hatlie, JD
            CIO                                                                                            CEO
            Good Shepherd Health System                                                                    Coalition for Quality and Patient Safety
                                                                                                           Panelists:
    11:45   Put Your Money Where Your Data Is: Mining Aggregated                                           Dr. Jayna M. Holroyd-Leduc, MD, FRCPC
            Health Info to Reduce Organizational Costs and Improve                                         Assistant Professor, Departments of Medicine and Community
            Patient Outcomes                                                                               Health Sciences University of Calgary and Clinical Informatics Lead
            Many of the promised benefits of EHRs are in eliminating redundant boxes                       for Medicine, Alberta Health Services-Calgary
            in drab workflow charts, reducing errors and cutting costs. But, some of the
            sexier possibilities include leveraging the wealth of health info to help                      Dr. Leslie S. Zun, MD, MBA, FAAEM
            physicians and other healthcare workers make better decisions in real-time.                    Chairman & Professor, Department of Emergency Medicine
            In fact, 75% of healthcare executives say aggregated data from EHRs will be                    Chicago Medical School and Mount Sinai Hospital
            their organization’s most valuable asset over the next 5 years. Dr. Leslie Zun,                Dr. Douglas E. Rosendale, DO, FACOS
            chair of the Emergency Department at Mt. Sinai, will demonstrate how data                      Enterprise System Manager, Office of Health Information, Veterans
            mining has helped his team with the following:                                                 Health Administration Office of Health Information, Joint
            • Use healthcare data to improve efficiency
                                                                                                           Interoperability Ventures
            • Increase patient satisfaction by reducing throughput time

            • Reduce variability and errors by establishing standardized orders

            • Lower costs by matching staffing to volume
                                                                                                    3:00   Afternoon Networking and Refreshment Break
            • Boost revenue by reducing patient walk outs and ambulance diversion
                                                                                                    3:30   Think Tank: Delivering on the Promise of the Electronic
            Dr. Leslie S. Zun, MD, MBA, FAAEM                                                              Health Record: Planning and Executing Actionable
            Chairman & Professor, Department of Emergency Medicine                                         Strategies that Engage the Healthcare Community
            Chicago Medical School and Mount Sinai Hospital                                                With no topic off limits, this participant-driven think tank will give you the
                                                                                                           opportunity to address outstanding issues or concerns, to debate the
            Named among "America's Top Emergency Medicine Physicians" by the                               controversial, and to reemphasize the key takeaways that will best prepare
            Consumers’ Research Council of America                                                         you for organizational readiness. Topics to be addressed include:
                                                                                                           • IT architectures
    12:30   Networking Luncheon                                                                            • Standardizing terminology, messaging and protocols as organizations find

                                                                                                           • Building the business case for digitalization
    1:30    Lost in Translation: Leveraging IT to Improve the Quality                                      • Leveraging mobile devices and other complementary technologies
            of Patient Care through the Incorporation of Best-                                             • Sharing digital medical images with non-affiliated physicians
            Evidence into Everyday Clinical Care                                                           • Planning for HIEs
            The finding that providing evidence from clinical research is necessary but                    • Aligning the key stakeholders: IT, health facility, clinician and patient
            not sufficient for the provision of optimal care has created interest in                       • Pay-for-Performance
            knowledge translation (KT), the scientific study of the methods for closing                    • Usability
            the knowledge-to-practice gap. The EMR can be utilized to help implement                       • The future of EHR-driven care
            and evaluate KT strategies aimed at improving patient care. Clinical decision
            supports are key to such strategies. During this session, learn how to take                    Facilitator:
            research evidence and apply it to everyday clinical practice using the EMR.                    Richard G. Korman, Esq.
            This session will specifically present cases that highlight:                                   General Counsel/Organizational Integrity Officer
            • An approach to clinical decision support tool development using best                         Saint Joseph Regional Medical Center
              evidence
            • Implementation and evaluation strategies used to assess the effectiveness of KT       4:30   Chairperson’s Closing Remarks & End of Conference
              strategies that utilize clinical decision support tools within the clinical setting


        “The EHR, for the VA and the DoD has evolved to an expected "utility" in the mangement of clinical care, much like electricity and water-it is essential,
      integrated to workflow, and it is becoming "unconscious" both to providers and to patients.” - Dr Doug Rosendale, DO, FACOS, Enerterprise System
                                                         Manager, VHA Office of Health Information

      “As more, ARRA driven e-record capabilities, including PHRs, are enabled - the nation will appreciate the value of meanigful use coupled to standardized
                         health information exchange.” - Jack Taylor, MD, Informatics Support, VHA Office of Health Information

    “EHR is an essential component in our armamentarium of health care; without it, the road to health will be delayed.” – Dr. Leslie S. Zun, MD, MBA, FAAEM,
                         Chairman & Professor, Department of Emergency Medicine, Chicago Medical School and Mont Sinai Hospital

      “I anticipate that physicians will use smart phones for 80-90% of their work with electronic medical records, versus using a computer and keyboard, to do
         work such as viewing clinical data, real-time waveforms, medication list, notes, and critical results notifications; dictation and order entry. Smart phone
      technology will “disrupt” the healthcare IT vendor space as this new model usurps the vendor model prevalent in the market today.” - Mark Moffitt, CIO,
                                                                   Good Shepherd Health System

6     Register Online at www.EHRevent.com or Call 1-800-882-8684
Registration Information
    Healthcare Providers (Health Systems, Hospitals, Clinics)
                                                                      Register Before                             Register Before                 Register Before                        Standard
                                                                  March 26 (VIP/Early Reg)                           April 30                        May 28                                Price
       Main Conference (June 22 - 23)                                     All 3 days                             $799 (save $200)                 $899 (save $100)                          $999
       Workshop Day (June 21)                                             for $1,199                                      $500                            $500                               $500

    EHR Vendors (Contractors, Technology Service Providers, Consultants)
                                                                      Register Before                             Register Before                 Register Before                        Standard
                                                                  March 26 (VIP/Early Reg)                           April 30                        May 28                                Price
       Main Conference (June 22 - 23)                                     All 3 days                            $1,299 (save $200)               $1,399 (save $100)                        $1,499
       Workshop Day (June 21)                                             for $1,899                                      $500                            $500                               $500


    Please note multiple discounts cannot be combined.                  Details for making payment via EFT or wire transfer:
                                                                        JPMorgan Chase - Penton Learning
    A $99 processing charge will be assessed to all registrations not
    accompanied by credit card payment at the time of registration.
                                                                        Systems LLC dba                                                  Venue Information
                                                                        IQPC: 957-097239
    MAKE CHECKS PAYABLE IN U.S. DOLLARS TO: IQPC                        ABA/Routing #: 021000021                                         This event will be held in Chicago, IL. The specific venue
                                                                        Reference: Please include the name of the attendee(s) and        information will be available on www.EHRevent.com once it
    * CT residents or people employed in the state of CT must add       the event number: 18775.001                                      is confirmed. To be notified when the details become
    6% sales tax.
                                                                        Payment Policy: Payment is due in full at the time of            available, please email info@iqpc.com with the subject line:
    Team Discounts: For information on team discounts, please           registration and includes lunches and refreshment. Your          “Electronic Health Records Summit Venue Request.”
    contact IQPC Customer Service at 1-800-882-8684. Only one           registration will not be confirmed until payment is received
    discount may be applied per registrant.                             and may be subject to cancellation.
    Special Discounts Available: A limited number of discounts          For IQPC’s Cancellation, Postponement and Substitution Policy, please visit www.iqpc.com/cancellation
    are available for the non-profit sector, government organizations
    and academia. For more information, please contact customer         Special Dietary Needs: If you have a dietary restriction, please contact Customer Service at 1-800-882-8684 to discuss your specific needs.
    service at 1-800-882-8684.                                          ©2010 IQPC. All Rights Reserved. The format, design, content and arrangement of this brochure constitute a trademark of IQPC.
                                                                        Unauthorized reproduction will be actionable under the Lanham Act and common law principles.




    About Our Media Partners
                                                 MarketsandMarkets is a full service and consulting firm that produces strategically analyzed full length reports track more
                                                 than 10 industries. By FYE 2010 M&M plans to launch industry-wise and country wise market tracker for all the verticals
                                                 tracked. This intelligence database comprising of about 60000 reports a year will form one of the world's largest intelligence
                                                 resources worldwide. MarketsandMarkets has effectively used technology to automate management of large and complex
                                                 data for forecasts. MarketsandMarkets aspires to help its client to achieve sustainable growth by providing incisive business
                                                 insights into their respective business partners. Our 200 global strategic accounts with topline revenues in excess of USD 1
                                                 Billion annually. Delivered syndicated research studies to top publishers globally on a subcontracting model. The major
                                                 industries that we cover in our market intelligence deliverables are Pharma & Biotech, Telecom & IT, Healthcare & Life
                                                 sciences, Chemical & Advanced Material, Electronics & Semiconductor, Foods & Beverages,

                                                 Healthcare Technology Online is a premier Internet resource for healthcare technology system news, implementation
                                                 trends, best practices, and product information. Our mission is to provide healthcare professionals with expert guidance on
                                                 technology system selection, integration, project management, and change management.
                                                 HTO covers all technology solutions that impact the productivity, efficiency, patient care, and cash flow of a healthcare facility.
                                                 The site features a comprehensive buyer's guide, daily news updates on the latest technologies, contributed articles from
                                                 leading healthcare industry analysts and vendors, and original success stories that highlight how leading healthcare facilities
                                                 are implementing technology solutions with maximum return.

                                                 ARMA International (www.arma.org) is a not-for-profit professional association and the authority on managing records and
                                                 information. It is known worldwide for setting standards and best practices, and for providing comprehensive education,
                                                 publications, and information on the efficient maintenance, retrieval, and preservation of vital information created in public
                                                 and private organizations in all sectors of the economy. Formed in 1955, ARMA International is the oldest and largest
                                                 association for the records and information management profession with a current international membership of more than
                                                 11,000. It also publishes the Information Management Magazine

                                                 CarePrecise provider data includes detailed information – more than 300 fields – on 3 million healthcare providers. Updated
                                                 monthly, CarePrecise databases are designed for use on any computer, from laptops to mainframes, and contain complete
                                                 provider taxonomy, NPI and other identifiers including Medicare and Medicaid numbers state licenses, legacy identifiers
                                                 including OSCARS and UPINs, PECOS enrollment, complete mailing and practice addresses, phones and fax numbers, names,
                                                 aliases, legal business names, business type and gender. CarePrecise is priced to serve the broader industry, from small billing
                                                 services to OEMs, with unlimited record export and liberal licensing. Visit www.careprecise.com/IQ for complete details.

7      Register Online at www.EHRevent.com or Call 1-800-882-8684
REGISTRATION CARD                                              International Quality & Productivity Center
                                                                                   535 5th Avenue, 8th Floor
YES! Please                                                                        New York, NY 10017
register me
for:              Electronic
                  Health Records                                             TM




                                                            Summit
❑ Main Conference Only                        ❑ Workshop Day
❑ Main Conference + Workshop Day
See page 7 for pricing details
                     Your customer registration code is:




              When registering, please provide the code above.


Name__________________________________ Job Title ________________________
Organization____________________________________________________________
Approving Manager______________________________________________________
Address________________________________________________________________
City__________________________________State______________Zip____________
Phone________________________________Fax_______________________________
E-mail__________________________________________________________________                                 5 EASY WAYS TO REGISTER:
❑ Please keep me informed via email about this and other related events.
                                                                                                         1   Web: www.EHRevent.com
❑ Check enclosed for $_________ (Payable to IQPC)
                                                                                                         2   Call:   1-800-882-8684
❑ Charge my __Amex __Visa __Mastercard __Diners Club
                                                                                                         3   Email: info@iqpc.com
Card #__________________________________Exp. Date___/___ CVM code ______
                                                                                                         4   Fax:    1-646-378-6025
Details for making payment via EFT or wire transfer can be found on
preceding page.                                                                                          5   Mail:   IQPC
                                                                                                                     535 5th Avenue, 8th Floor,
❑ I cannot attend, but please keep me informed of all future events.              18775.001/D/CD                     New York, NY 10017


                                                                                                                                Register by March 26th
                                                                                               Featuring:                               and   SAVE up
                                 proudly presents...                                           The EHR
                                                                                               Brilliance Bar!                                to $300!



Electronic
Health Records                                    TM




 Summit                                                    June 21-23, 2010
                                                                           Chicago, IL



 Going Digital in the Age of Reform:
 Transforming Healthcare Challenges
 into “Meaningful” Opportunities


 1-800-882-8684                                                        •          www.EHRevent.com

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Electronic Health Records Summit

  • 1. Register by March 26th proudly presents... and SAVE up to $300! Electronic Health Records TM Summit June 21-23, 2010 Chicago, IL Going Digital in the Age of Reform: Transforming Healthcare Challenges into “Meaningful” Opportunities What Makes This Event "Meaningful"? 1 End user-driven program designed to 4 24+ hours of intensive, interactive provide you with key takeaways, not learning that’s guaranteed to recoup commercial spin. your investment after implementing just a few of the strategies shared at 2 15+ innovative speakers at your disposal to the event. share their real world practices with you. 3 18+ EHR-specific topics including need-to- 5 Unique networking experiences that enable you to brainstorm and know updates on Meaningful Use, ARRA benchmark solutions with fellow Stimulus Funding, Certification and attendees. Be sure to bring plenty of HITECH & HIPAA Policies. business cards! Featuring: The EHR Brilliance Bar! You’ve got questions? We’ve got answers! There’s no question too big or small. The EHR Brilliance Bar will be staffed with experts who will make themselves available during specific breaks to offer advice on your most pressing concerns. The EHR Brilliance Bar provides you with an additional opportunity to find answers to the questions left outstanding after the sessions have concluded. Media Partners: 1-800-882-8684 • www.EHRevent.com
  • 2. Attendee Profile Electronic June 21-23, 2010 Chicago, IL The audience will be comprised of senior level professionals from health systems, hospitals, clinics, Health Records technology service providers, consultancies and academia. Health provider attendees will include those TM involved in the selection, Summit implementation and management of an EHR system, including: • Chief Information Officers • Chief Medical Officers • Chief Medical Information Dear Colleague, Officers • Clinical Informatics Officers At this nexus of healthcare reform, the race to share medical info is on! • Health IT Program Directors the subtitle from the screenplay adap And akin to tation of Arthur J. Clarke’s “2010: Health IT Research & Two”, for those of us involved in Odyssey • the ongoing rollout of an electron Development Directors system and strategy, this is the year ic health records we (finally) make contact, thanks Health Services Managers an unprecedented $19 billion in ARR in large part to • A stimulus funding. But, with heal organizations scrambling to meet thcare • General Counsel the federal government’s meaning this rapid pace of EHR adoption is ful use criteria, • Compliance Officers likely to result in stumbling into som along the way. What is “meaningful e roadblocks use”? Which vendor is right for me? the proposed timeline and what Will I meet is the best way to get there? How success is sustainable? Though muc can I ensure my h of this journey before us is still current dialogue on the promise uncertain, the of EHRs is best captured from thes e lines from the About the Organizer same film: Healthcare IQ, a division of Floyd: "What’s gonna happen?" IQPC, is Bowman: “Something wonderful.” dedicated to providing practical, detailed information through Floyd: “What?” conferences and training courses Bowman: "I understand how you feel. You see, it’s all very clear to held at both the national and me now. The whole thing. It’s wonderful.” international level. By providing accurate, objective and up-to-date “Something wonderful” is what developments and trends, physicians, nurses and other care look forward to once the potentia providers have to Healthcare IQ enables organizations l of Electronic Health Records and to remain competitive and technology are fully realized. “It’s supporting all very clear to me now.” Propone profitable. argue that your work will be mad nts of EHRs e much easier and you more prod automatically generating the data uctive while needed for reimbursement, decision the legal record. For now, only time support and will tell… Attend Healthcare IQ’s Electron Sponsorship and ic Health Records Summit from Exhibition Opportunities Chicago, IL to hear about the best June 21-23 in -in-class and next-in-class strategie most pressing issues around selection s to today’s Sponsorships and exhibits are , deployment and management of excellent opportunities for your systems. Because we know there these are other offerings out there and company to showcase its products the importance of attending an EHR because we know event without feeling like you have and services to high-level, targeted your back, Healthcare IQ promises a target on decision makers attending the to differentiate itself by delivering led program packed with the kind an all end user- Electronic Health Records Summit. s of rich content, useful how-tos networking experiences that you and unparalleled IQPC helps companies like yours deserve. achieve important sales, marketing and branding objectives by setting I look forward to meeting you in aside a limited number of event Chicago! sponsorships and exhibit spaces – all your learning of which are tailored to assist your P.S. Maximize attending our organization in creating a platform to experience by ee maximize its exposure at the event. Christopher Boucher rkshop day! S interactive wo Sr. Program Director, Healthcare IQ gister today! For more information on Christopher.Boucher@iqpc.com page 3 and re sponsoring or exhibiting at this or upcoming events, please contact Mario Matulich at 1 (212) 885- 2719 or sponsorship@iqpc.com. 2 Register Online at www.EHRevent.com or Call 1-800-882-8684
  • 3. Day 1: Interactive Workshops Monday, June 21, 2010 7:30 Registration for Workshops now and in the years ahead! In this session, you will learn about: 8:00 – Health IT Consumer Reports: A Buyer’s Guide to • Identifying what needs to be changed and the strategy for obtaining 11:00 Selecting the Right EHR Partner executive and staff engagement in the process • Determining the extent that changes will impact on workforce and What everyone wants to know is: how do I make my purchasing decision and with whom? Because EHR selection is so intricately connected to their roles Implementation of the change - measuring success • New job creation and matching employees’ current skills with those incentives, penalties and the impact of a health provider’s upfront investment, pairing up with the right vendor is at the very top of the CIO needed for new roles Offering the necessary training • Working to ease transitions and providing continued support after the and CFO’s agenda. What factors do you look for and are there sub- change is made factors you should be looking at? Where do you go for unbiased • Sustaining change with best-in-class and next-in-class practices in information? Is the EHR solution that worked for the hospital right for the continuous improvement clinic? How much should I be spending now and how much should I Dr. David Kaelber, MD, PhD, MPH expect to pay in maintenance costs down the road? Lastly, which vendor Assistant Professor of Internal Medicine and Pediatrics, Research will help me achieve “Meaningful Use” in the set, aggressive timeline Director, Center for Internal Medicine and Pediatrics & Chief currently underway? Medical Informatics Officer In this session, you will learn how to: The MetroHealth System & Case Western Reserve University • Determine what features you really need • Put together a Request for Proposal 2:30 – Successful vs. Unsuccessful EHR Implementations: • Evaluate and select from a multitude of EHR systems on the market 5:30 A Tale of Two Endings today in a vendor neutral setting Contrary to the expectations of many, the EHR is not the solution to • Identify EHR vendor contracting loopholes and how to avoid making medical group challenges; it is a tool that can either support or hinder common contractual mistakes that will cost your practice time finding workable solutions. In too many instances, the literature shows • Understand third party interoperability issues between hospitals or labs EHR implementations either fail outright or under-perform expectations. prior to implementation and possible solutions to connectivity This interactive workshop will study “what can go wrong” and “what • Minimize the risks of vendor contracting, support and maintenance can go right” and will focus on developing a strategic plan for EHR agreements implementations, setting goals for change management and using quality • Prevent the mistakes and pitfalls that others have made in the selection, theory and practice. Led by working medical group leaders who have a management and implementation of an EHR system background in change management and Six Sigma quality theory and Paul Keough, Principal, TurnKeough Corporation evaluated through the lens of real world case examples. In this session, you will learn about: 11:15 – Change for the Life of Your Project: Customizing a • Establishing goals and outcomes for EHR implementation 2:15 Sustainable Strategy for Stakeholder Buy-in, • Engaging the entire organization in change management Employee Engagement & Workflow Management • Designing implementation tactics that meet the group’s strategic goals • Assuring “meaningful use” certification Buying and installing your selected solution is not the end; it’s merely the • Dealing with cultural and organizational resistance end of the beginning. Deployment is the truly hard part, where change • Improving group medical outcomes, service quality and financial management, not technology management, is the critical success factor. The CIO’s/CMIO’s success will ultimately be measured by their ability to performance Robert E Matthews, Executive Director, PriMed Physicians & convince the C-suite that a successful EHR rollout is dependant on the Health First Physicians, President & CEO MediSync right change and workflow management tools; technology is simply the platform on which the required organizational, cultural and process Susan Miller, Director of Strategic Implementations, PriMed changes can be built. Attend this ‘how-to’ workshop to map out an IT- Physicians, Health First Physicians and MediSync clinical strategy aimed at transforming workflow, process and behavior Hear what the leading EHR professionals have to say… "With HITECH having placed deadlines on the creation of standards regarding interoperability and meaningful use of EHRs, this seminar will examine what is necessary for entities to come into and remain compliant with the HITECH standard-setting process.” – Richard G. Korman, Esq., General Counsel/Organizational Integrity Officer, Saint Joseph Regional Medical Center “Healthcare in the United States is rapidly changing with no clear endpoint. Single payer systems, stimulus funds, PQRI, medical home, declining reimbursement, aging populations with resulting increase in utilization all will require massive reworking of existing infrastructure and systems. Caught squarely in the middle is the critical role and function of information systems. At this event, we will revisit the challenges and opportunities associated with the transition from a retrospective, documentation based system to a proactive, population-based approach.” – Dr. Robert A. Carlson, CIO, Marshfield Clinic “A superb conference providing a vibrant platform for identifying best in class applications and the technology needed to support it.” - Dexter W. Shurney, MD, MBA, MPH, Medical Director, Employee Healthcare Plan “A critical element of a successful EHR implementation is strategically considering how the change will impact future users and how to ensure they are fully supported through the transition. I look forward to hearing from participants and vendors their strategies and best practices for supporting successful implementations.” - Jane Dowd, Chief Learning Officer, NorthShore University HealthSystem 3 Register Online at www.EHRevent.com or Call 1-800-882-8684
  • 4. Day 2: Main Conference Tuesday, June 22, 2010 7:15 Registration & Coffee 11:45 Confronting the Elephant in the Room: Sourcing Alternative Financing to Get Your Program Up and 8:00 Chairperson’s Welcome and Opening Remarks Running With stimulus money not flowing until meaningful use is achieved, Part I: The Amazing EHR Race: who will pay in the meantime? Hear how one medical facility Following the Roadmap Toward Organizational Readiness overcame this healthcare Catch-22 by turning a $100,000 upfront investment into a $1.2 million document management system 8:15 Opening Keynote: Show Me the Money! Shedding rollout and learn how to: Light on the Meaning of “Meaningful Use”, ARRA • Identify significant cost savings opportunities through workflow Stimulus Funding & The National Health analysis and lean techniques Architecture: A Federal Perspective • Develop solutions around existing IT infrastructure without having Beginning in 2011, only those who meet the aggressive targets in the to reinvent the wheel Center for Medicare & Medicaid Services’ rigid timeline – including • Utilize project management to deliver quality results on time and the ability to demonstrate “Meaningful Use” – will share the $19 on budget billion stimulus dollars. Those who fail to reach the benchmarks by • Utilize workflow cost savings to fund system development 2015 face penalties in the form of lower Medicare payments. Either Connie Tohara, RHIT way, millions of your organization’s dollars are at stake. • What specific steps can you take to ensure that you will receive your full Director of Health Information University of Utah Health Care share of ARRA incentives before the Government carrot turns into a stick? • What obstacles could prevent you from achieving “Meaningful Michelle Mills Use” in the designated timeframe? Director of Project Management • With a 50-80% fail rate, what will the Government do to help University of Utah Health Care providers achieve success in the implementation of EHRs? 12:30 Networking Luncheon Vish Sankaran Program Director, Federal Health Architecture, Office of the National Coordinator for Health IT, U.S. Department of Health 1:30 Ensuring a Seamless Digital Transition: Evaluating and Human Services and Selecting the Most “Meaningful” EHR Vendor for Your Facility Following his Keynote, join Mr. Sankaran for a 15-minute Q&A on It’s hard to know what product to choose, particularly for those with how to ensure that your EHR efforts align with the Government’s unique workflow needs. The reality is that providers are at the mercy “Meaningful Use” designation. of the vendors. By June, we'll finally know what the certification criteria are, and vendors will likely be able to provide more 9:15 Keynote: The EHR Journey of a Healthcare CIO: guarantees about EHRs achieving “Meaningful Use”. This session Lessons Learned Along the Way and What Lies on will address the mission critical questions you should be asking the Road Ahead current and potential solution provider partners, including: Take it from someone who’s been there: IT is not a silver bullet, but it is • Does the vendor have the ability to achieve the functionality that a very important tool to help move medicine where it needs to go. And you want? because IT cannot stand by itself, it will be important to ensure that it’s • Does the vendor have the bandwidth to meet your organization’s intertwined with the practice of medicine and that physician input and timeline? leadership parallel with your organizational strategy. Join in on this open • Does the vendor have a sustainable solution beyond 2015? forum with Marshfield Clinic’s Dr. Carlson, a CIO who possesses the • Does the vendor understand the importance of workflow analysis necessary IT know-how along with real clinical experience. as part of the implementation? • How will the vendor react to changes in regulations along the Dr. Robert A. Carlson CIO journey? Marshfield Clinic Hank Fanberg Following his Keynote, Dr. Carlson will spend 15 minutes to help Manager, Research & Development answer some of your most pressing questions and address any CHRISTUS Health concerns you may have encountered along your own EHR journey. 2:15 Living on the Edge: IT Strategies That Will 10:15 Morning Networking and Refreshment Break Complement Your EHR Program and Trump the Competition 11:00 Navigating the Regulatory Landscape: What You Need to While the implementation of EHR systems is key to any health Know About Recent Developments in HITECH & HIPAA system’s mission of reengineering care, Caritas has adopted a host After reviewing the regulations and hearing reactions within the of other strategies intended to leapfrog ahead of the competition healthcare community, it is clear that The Rule is as confusing as it is and improve patient care. Within the framework of a $70M strategic ambitious. Attend this session and learn how to avoid a Code Red plan, Caritas has delivered CPOE to its six community-based situation by dissecting the complexities associated with achieving hospitals, and laid the foundation for advanced interoperability, compliance. Topics to be discussed will include: analytics and patient relationship management. • Strategies to integrate deployed systems so clinicians have the right • Recent HITECH regulations and real world compliance issues • Unravelling “Meaningful use” requirements for Medicare and data at the right time • Strategies for data analytics that are faster to market than Medicaid incentives • How to manage the Federal breach reporting regulations traditional BI tools • Strategies for patient relationship management to reinvent • How to amend business associate agreements • How to combat web dangers: Potential HIPAA violations and accountable care responding to online criticism Dr. Todd Rothenhaus, MD • New update on pending legal actions brought against health SVP & CIO providers for HIPAA violations Caritas Christi Health Care Richard G. Korman, Esq. General Counsel/Organizational Integrity Officer Saint Joseph Regional Medical Center Named among one of the “Top 100 Hospitals” by Thomson Reuters 4 Register Online at www.EHRevent.com or Call 1-800-882-8684
  • 5. 3:00 Afternoon Networking and Refreshment Break 4:30 Point/Counterpoint: The Great Debate: Will Featuring The Brilliance Bar Electronic Records Really Improve Healthcare? Brilliance Bar You’ve got questions? We’ve got answers! As experts weigh in on the pros and cons, it is important to Step up to our EHR Brilliance Bar! constantly revisit and prepare for the clinician and administrator naysayers within your organization who are convinced that EHRs will There’s no question too big or small. The EHR Brilliance Bar will be cause harm, disruption and budget disasters, leaving you, the staffed with experts who will make themselves available during champion of these efforts, to answer such questions as: specific breaks to offer advice on your most pressing concerns. The EHR • Do EHRs save money and how do you demonstrate a clear ROI? Brilliance Bar provides you with an additional opportunity to find answers • Does technology truly improve patient safety? to the questions left outstanding after the sessions have concluded. • How do you administer the kind of personalized care patients expect when you’re using templated data? 3:45 What’s In It for Me? Incentivizing Physicians Toward • Will medical privacy be compromised? EHR Adoption • How do you overcome the behavioral change component Every organization has a powerful clinician or administrator who is contingent on the success of your program? convinced that EHRs will cause harm, disruption and budget disasters – and if they aren’t aligned with your IT strategy, you don’t Point: have one. To intertwine information technology with the practice of Dr. David Kaelber, MD, PhD. MPH medicine, physician input and leadership will be increasingly Chief Medical Informatics Officer important. In this session, you will learn how to: The MetroHealth System • Identify a strong physician champion, manage expectations and Counterpoint: provide adequate training to help gain the necessary buy-in from Dr. Dexter W. Shurney, MD, MBA, MPH the end users themselves Medical Director, Employee Healthcare Plan • Align the vision of the IT strategy: formulating the appropriate Vanderbilt University and Medical Center governance structure specific to your organization • Demonstrate quick wins upfront, such as the ability to see lab 5:30 End of Conference Day 2 results online, immediate access to patient records and fast and easy prescription refills Dr. David Kaelber, MD, PhD, MPH Chief Medical Informatics Officer The MetroHealth System Day 3: Main Conference Wednesday, June 23, 2010 7:30 Registration & Coffee 9:15 Keynote: Beyond Meaningful Use: Connecting Silos of Care Across Multiple Systems and Settings for 8:00 Chairperson’s Recap of Day 2 Optimized EHR Performance As new technologies are being introduced in hospitals at an ever- Part II: Approaching The Tipping Point: increasing rate, “plug-and-play” interoperability – the ability to make Elevating Your EHR Program to the Next Tier of Excellence these innovations interact synergistically – can improve health outcomes. But, with such low EHR adoption rates still, 8:15 Keynote: If You Build It, Will They Come? Staging a manufacturers have been able to get away with not investing in Successful EHR Transformation with a Robust interoperability. And, with 70% of physicians working within Learning & Training Strategy community, solo and small group practices, there are tremendous When implementing an EHR we need to recognize obstacles managing records across different systems, names and Stage that we are changing people’s jobs and behaviors data sets. Hear how the Veterans Health Administration have set the and therefore changing their lives. Old habits die 7 Health gold standard in interoperability and how you can help make the hard, especially for veteran caregivers. Training is Provider most of your EHR. In this session, you will learn how to: often the first time staff and physicians are faced with • Achieve continuity of care document support the reality of using a new system and what it means to them and • Leverage HIEs and Community Health Records by creating private, how they care for patients. How can you help facilitate that change? public and vendor-based synergies Come hear NorthShore University HealthSystem’s (one of the first • Examine challenges and opportunities for redefining workflow Stage 7 health systems) story of how they maximized their training Dr. Douglas E. Rosendale, DO, FACOS investment to drive 100% adoption in their big bang EMR rollout. By Enterprise System Manager, Office of Health Information, the end of the session you will learn: • How to leverage Learning & Development as a strategic partner in Veterans Health Administration Office of Health Information, Joint Interoperability Ventures driving successful EHR adoption • How to make the most of your “training” investment Following his Keynote, join Dr. Rosendale for a 15-minute Q&A on • How to benchmark the major milestones in creating a successful his office’s current priorities and how to move these strategies down learning experience to the tactical level. • How to employ key strategic levers for facilitating change 10:15 Morning Networking & Refreshment Break featuring Jane Shlaes Dowd Chief Learning Officer The Brilliance Bar Brilliance Bar NorthShore University HealthSystem You’ve got questions? We’ve got answers! Step up to our EHR Brilliance Bar! Following her Keynote, join Ms. Dowd for a 15-minute Q&A on some of the specific solutions to common implementation and There’s no question too big or small. The EHR Brilliance Bar will be change management issues. staffed with experts who will make themselves available during specific breaks to offer advice on your most pressing concerns. The EHR Brilliance Bar provides you with an additional opportunity to find answers to the questions left outstanding after the sessions have concluded. 5 Register Online at www.EHRevent.com or Call 1-800-882-8684
  • 6. 11:00 2010: A Smartphone Odyssey: Capturing the Future of • Important issues to consider when developing and implementing evidence- Clinical Healthcare IT with Mobile Devices and Other based clinical decision support tools “Disruptive” Technologies Dr. Jayna M. Holroyd-Leduc, MD, FRCPC Dr. Brimmer, chief hospitalist at Good Shepherd Medical Center, reaches for Assistant Professor, Departments of Medicine and Community her iPhone and is alerted that one of her patients has a critical potassium Health Sciences University of Calgary and Clinical Informatics Lead level. She then taps on the icon “Contact Nurse” and instructs her to give for Medicine, Alberta Health Services-Calgary the patient potassium bolus of 40mEq and repeat in five hours. Nurse Sharon walks to a computer, selects an icon on her iPhone desktop and a 2:15 Panel Discussion: The Holy Grail of Healthcare: Forming message is sent over Bluetooth to the computer where she taps the “Order and Collaborating in Community Health Information Med” icon. Dr. Brimmer receives a text message on her iPhone notifying her Exchanges she has an order waiting her approval. She selects the link and the lab order As many healthcare stakeholders are puzzling through how to implement entered by the nurse is displayed on her iPhone browser. She approves. The EHRs internally, others are looking at what the HHS proposal will do when it transaction is recorded. Elapsed time: 15 seconds. comes to enabling healthcare providers to share information externally. Hear how all of these events are possible with current technology and how Whether a practice already has an EHR or will be buying one, sooner than they can be used in conjunction with your EHR system. No $20-50 million later they will also be expected to connect their EHR with the HIE. How will healthcare IT system is required and this level of functionality and usability is EHRs connect? possible with legacy healthcare IT systems. Moderator: Mark Moffitt, MBA, BSEE Martin J. Hatlie, JD CIO CEO Good Shepherd Health System Coalition for Quality and Patient Safety Panelists: 11:45 Put Your Money Where Your Data Is: Mining Aggregated Dr. Jayna M. Holroyd-Leduc, MD, FRCPC Health Info to Reduce Organizational Costs and Improve Assistant Professor, Departments of Medicine and Community Patient Outcomes Health Sciences University of Calgary and Clinical Informatics Lead Many of the promised benefits of EHRs are in eliminating redundant boxes for Medicine, Alberta Health Services-Calgary in drab workflow charts, reducing errors and cutting costs. But, some of the sexier possibilities include leveraging the wealth of health info to help Dr. Leslie S. Zun, MD, MBA, FAAEM physicians and other healthcare workers make better decisions in real-time. Chairman & Professor, Department of Emergency Medicine In fact, 75% of healthcare executives say aggregated data from EHRs will be Chicago Medical School and Mount Sinai Hospital their organization’s most valuable asset over the next 5 years. Dr. Leslie Zun, Dr. Douglas E. Rosendale, DO, FACOS chair of the Emergency Department at Mt. Sinai, will demonstrate how data Enterprise System Manager, Office of Health Information, Veterans mining has helped his team with the following: Health Administration Office of Health Information, Joint • Use healthcare data to improve efficiency Interoperability Ventures • Increase patient satisfaction by reducing throughput time • Reduce variability and errors by establishing standardized orders • Lower costs by matching staffing to volume 3:00 Afternoon Networking and Refreshment Break • Boost revenue by reducing patient walk outs and ambulance diversion 3:30 Think Tank: Delivering on the Promise of the Electronic Dr. Leslie S. Zun, MD, MBA, FAAEM Health Record: Planning and Executing Actionable Chairman & Professor, Department of Emergency Medicine Strategies that Engage the Healthcare Community Chicago Medical School and Mount Sinai Hospital With no topic off limits, this participant-driven think tank will give you the opportunity to address outstanding issues or concerns, to debate the Named among "America's Top Emergency Medicine Physicians" by the controversial, and to reemphasize the key takeaways that will best prepare Consumers’ Research Council of America you for organizational readiness. Topics to be addressed include: • IT architectures 12:30 Networking Luncheon • Standardizing terminology, messaging and protocols as organizations find • Building the business case for digitalization 1:30 Lost in Translation: Leveraging IT to Improve the Quality • Leveraging mobile devices and other complementary technologies of Patient Care through the Incorporation of Best- • Sharing digital medical images with non-affiliated physicians Evidence into Everyday Clinical Care • Planning for HIEs The finding that providing evidence from clinical research is necessary but • Aligning the key stakeholders: IT, health facility, clinician and patient not sufficient for the provision of optimal care has created interest in • Pay-for-Performance knowledge translation (KT), the scientific study of the methods for closing • Usability the knowledge-to-practice gap. The EMR can be utilized to help implement • The future of EHR-driven care and evaluate KT strategies aimed at improving patient care. Clinical decision supports are key to such strategies. During this session, learn how to take Facilitator: research evidence and apply it to everyday clinical practice using the EMR. Richard G. Korman, Esq. This session will specifically present cases that highlight: General Counsel/Organizational Integrity Officer • An approach to clinical decision support tool development using best Saint Joseph Regional Medical Center evidence • Implementation and evaluation strategies used to assess the effectiveness of KT 4:30 Chairperson’s Closing Remarks & End of Conference strategies that utilize clinical decision support tools within the clinical setting “The EHR, for the VA and the DoD has evolved to an expected "utility" in the mangement of clinical care, much like electricity and water-it is essential, integrated to workflow, and it is becoming "unconscious" both to providers and to patients.” - Dr Doug Rosendale, DO, FACOS, Enerterprise System Manager, VHA Office of Health Information “As more, ARRA driven e-record capabilities, including PHRs, are enabled - the nation will appreciate the value of meanigful use coupled to standardized health information exchange.” - Jack Taylor, MD, Informatics Support, VHA Office of Health Information “EHR is an essential component in our armamentarium of health care; without it, the road to health will be delayed.” – Dr. Leslie S. Zun, MD, MBA, FAAEM, Chairman & Professor, Department of Emergency Medicine, Chicago Medical School and Mont Sinai Hospital “I anticipate that physicians will use smart phones for 80-90% of their work with electronic medical records, versus using a computer and keyboard, to do work such as viewing clinical data, real-time waveforms, medication list, notes, and critical results notifications; dictation and order entry. Smart phone technology will “disrupt” the healthcare IT vendor space as this new model usurps the vendor model prevalent in the market today.” - Mark Moffitt, CIO, Good Shepherd Health System 6 Register Online at www.EHRevent.com or Call 1-800-882-8684
  • 7. Registration Information Healthcare Providers (Health Systems, Hospitals, Clinics) Register Before Register Before Register Before Standard March 26 (VIP/Early Reg) April 30 May 28 Price Main Conference (June 22 - 23) All 3 days $799 (save $200) $899 (save $100) $999 Workshop Day (June 21) for $1,199 $500 $500 $500 EHR Vendors (Contractors, Technology Service Providers, Consultants) Register Before Register Before Register Before Standard March 26 (VIP/Early Reg) April 30 May 28 Price Main Conference (June 22 - 23) All 3 days $1,299 (save $200) $1,399 (save $100) $1,499 Workshop Day (June 21) for $1,899 $500 $500 $500 Please note multiple discounts cannot be combined. Details for making payment via EFT or wire transfer: JPMorgan Chase - Penton Learning A $99 processing charge will be assessed to all registrations not accompanied by credit card payment at the time of registration. Systems LLC dba Venue Information IQPC: 957-097239 MAKE CHECKS PAYABLE IN U.S. DOLLARS TO: IQPC ABA/Routing #: 021000021 This event will be held in Chicago, IL. The specific venue Reference: Please include the name of the attendee(s) and information will be available on www.EHRevent.com once it * CT residents or people employed in the state of CT must add the event number: 18775.001 is confirmed. To be notified when the details become 6% sales tax. Payment Policy: Payment is due in full at the time of available, please email info@iqpc.com with the subject line: Team Discounts: For information on team discounts, please registration and includes lunches and refreshment. Your “Electronic Health Records Summit Venue Request.” contact IQPC Customer Service at 1-800-882-8684. Only one registration will not be confirmed until payment is received discount may be applied per registrant. and may be subject to cancellation. Special Discounts Available: A limited number of discounts For IQPC’s Cancellation, Postponement and Substitution Policy, please visit www.iqpc.com/cancellation are available for the non-profit sector, government organizations and academia. For more information, please contact customer Special Dietary Needs: If you have a dietary restriction, please contact Customer Service at 1-800-882-8684 to discuss your specific needs. service at 1-800-882-8684. ©2010 IQPC. All Rights Reserved. The format, design, content and arrangement of this brochure constitute a trademark of IQPC. Unauthorized reproduction will be actionable under the Lanham Act and common law principles. About Our Media Partners MarketsandMarkets is a full service and consulting firm that produces strategically analyzed full length reports track more than 10 industries. By FYE 2010 M&M plans to launch industry-wise and country wise market tracker for all the verticals tracked. This intelligence database comprising of about 60000 reports a year will form one of the world's largest intelligence resources worldwide. MarketsandMarkets has effectively used technology to automate management of large and complex data for forecasts. MarketsandMarkets aspires to help its client to achieve sustainable growth by providing incisive business insights into their respective business partners. Our 200 global strategic accounts with topline revenues in excess of USD 1 Billion annually. Delivered syndicated research studies to top publishers globally on a subcontracting model. The major industries that we cover in our market intelligence deliverables are Pharma & Biotech, Telecom & IT, Healthcare & Life sciences, Chemical & Advanced Material, Electronics & Semiconductor, Foods & Beverages, Healthcare Technology Online is a premier Internet resource for healthcare technology system news, implementation trends, best practices, and product information. Our mission is to provide healthcare professionals with expert guidance on technology system selection, integration, project management, and change management. HTO covers all technology solutions that impact the productivity, efficiency, patient care, and cash flow of a healthcare facility. The site features a comprehensive buyer's guide, daily news updates on the latest technologies, contributed articles from leading healthcare industry analysts and vendors, and original success stories that highlight how leading healthcare facilities are implementing technology solutions with maximum return. ARMA International (www.arma.org) is a not-for-profit professional association and the authority on managing records and information. It is known worldwide for setting standards and best practices, and for providing comprehensive education, publications, and information on the efficient maintenance, retrieval, and preservation of vital information created in public and private organizations in all sectors of the economy. Formed in 1955, ARMA International is the oldest and largest association for the records and information management profession with a current international membership of more than 11,000. It also publishes the Information Management Magazine CarePrecise provider data includes detailed information – more than 300 fields – on 3 million healthcare providers. Updated monthly, CarePrecise databases are designed for use on any computer, from laptops to mainframes, and contain complete provider taxonomy, NPI and other identifiers including Medicare and Medicaid numbers state licenses, legacy identifiers including OSCARS and UPINs, PECOS enrollment, complete mailing and practice addresses, phones and fax numbers, names, aliases, legal business names, business type and gender. CarePrecise is priced to serve the broader industry, from small billing services to OEMs, with unlimited record export and liberal licensing. Visit www.careprecise.com/IQ for complete details. 7 Register Online at www.EHRevent.com or Call 1-800-882-8684
  • 8. REGISTRATION CARD International Quality & Productivity Center 535 5th Avenue, 8th Floor YES! Please New York, NY 10017 register me for: Electronic Health Records TM Summit ❑ Main Conference Only ❑ Workshop Day ❑ Main Conference + Workshop Day See page 7 for pricing details Your customer registration code is: When registering, please provide the code above. Name__________________________________ Job Title ________________________ Organization____________________________________________________________ Approving Manager______________________________________________________ Address________________________________________________________________ City__________________________________State______________Zip____________ Phone________________________________Fax_______________________________ E-mail__________________________________________________________________ 5 EASY WAYS TO REGISTER: ❑ Please keep me informed via email about this and other related events. 1 Web: www.EHRevent.com ❑ Check enclosed for $_________ (Payable to IQPC) 2 Call: 1-800-882-8684 ❑ Charge my __Amex __Visa __Mastercard __Diners Club 3 Email: info@iqpc.com Card #__________________________________Exp. Date___/___ CVM code ______ 4 Fax: 1-646-378-6025 Details for making payment via EFT or wire transfer can be found on preceding page. 5 Mail: IQPC 535 5th Avenue, 8th Floor, ❑ I cannot attend, but please keep me informed of all future events. 18775.001/D/CD New York, NY 10017 Register by March 26th Featuring: and SAVE up proudly presents... The EHR Brilliance Bar! to $300! Electronic Health Records TM Summit June 21-23, 2010 Chicago, IL Going Digital in the Age of Reform: Transforming Healthcare Challenges into “Meaningful” Opportunities 1-800-882-8684 • www.EHRevent.com