Catherine Hills

design collaboration user experience ux service design #ux #hcd #product #service #user experience #teams agile hcd kinship relational partnering partnering overlap roles product design product management #cx #strategy #design #retail #ecommerce social science e-commerce research #delivery #discovery #learning #research #remote #mindset design thinking team customer experience 1stconf heartofagile #ux #designsystems #hcd #agile #teams #tech #lean agile software development process methods human factors communication systems thinking workflow ucd mental models