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Content Curation :
How To Bring Meaning to Chaos

    Info360 - June 14, 2012
       Christine B. Whittemore
Introductions
• Arnold Waldstein
• Pawan Deshpande
• Christine Whittemore
Arnold Waldstein
• Principal, Waldstein Consulting
  – arnold@waldstein.com
  – New York, NY
  – Twitter: @Waldstein
Pawan Deshpande
• CEO and founder, Curata
  – pawan@hivefire.com
  – Cambridge, MA
  – Twitter: @TweetsFromPawan
Christine B. Whittemore
• Chief Simplifier, Simple Marketing
  Now
  – cbwhittemore@simplemarketingnow.com
  – Kinnelon, NJ
  – Twitter: @CBWhittemore
Today’s Conversation
• Explore ‘Content Curation’
  – How to bring meaning?
  – Why marketers use it?
• How is Content Curation evolving?
  – The Content Curator
• Best Practices for Success
  – Words of Wisdom
Image credit: http://consciousearth.blogspot.com/
The Firehose of Data




                                       ‘Paradox
                                        of
                                        Choice’
5/17 AMA Webinar Deshpande/Rosenbaum
Educate Me, Don’t Sell
        Me!




Image courtesy of McGraw-Hill
http://simplemarketingnow.com/content-talks-business-blog/bid/114835/Why-Building-Trust-With-Customers-Matters-3-Expert-Perspectives
How Social Are We Willing To
Be?
Search vs. Research
             “…Even interesting
             becomes noisy and
             ineffective without
             context and connections.”



http://arnoldwaldstein.com/2011/04/choosing-context-over-friendship-to-filter-the-social-web/
How Do People Get
       Information?




                                                                                     Clara Shih, CEO, Hearsay Social




http://econsultancy.com/us/blog/9841-the-role-of-social-media-in-financial-services-marketing
Verticals vs. Horizontals




http://arnoldwaldstein.com/2012/01/my-big-aha-for-2011/
From Content Creator
Perspective
                        m   e!
                   Feed
What is ‘ content
curation ’?
      Do You Engage In It?
@GetCurata
@TweetsfromPawan
How Content Curation
Works
@GetCurata
@TweetsfromPawan
@GetCurata
@TweetsfromPawan
@GetCurata
@TweetsfromPawan
@GetCurata
@TweetsfromPawan
How Does Content Curation
Benefit Customers?
          A Orga t
           nd   nizaions?
@GetCurata
                                             @TweetsfromPawan




http://www.getcurata.com/what_is_curation/
@GetCurata
@TweetsfromPawan
@GetCurata
@TweetsfromPawan
@GetCurata
                                                    @TweetsfromPawan




“We doubled our traffic this quarter over last.”


    “We have e-newsletter open rates of
    20-25% and more than doubled newsletter
    subscriptions in only 4 months!”

          “I’ve tried to do this [have a curated site] before, and
          the cost would have been astronomical – even just
          the interface would be $5,000 - $10,000; it would
          probably require a full-time staff member working on
          it, and we spend maybe 20 minutes to an hour a
          week working on it.”
What Are Best Practices
for Success?
       Search vs. Research
     Information vs. Solutions
How is Content Curation
Evolving?
    What About The ‘Content
           Curator’?
Questions?
Curatorial Words of
Wisdom
1. Find a topic to curate
2. As you curate, never, ever forget your
   audience
3. Make it easy to share!
4. Being ethical matters
5. Think beyond your brand or business
Identify A Topic to Curate
• The competitive landscape
  – What does it look like?
• The topic
  – Does it resonate with the audience?
• The content
  – Is there enough to curate?
Focus On Your Audience!
• Collect content based on specific criteria
  – Synthesize, organize, simplify
• Offer a distinct, but consistent point-of-
  view
  – Be relevant & meaningful
  – Create context
• Invite interaction and build a community
Make It Easy To Share
• Extend the content and conversation
• Includes social and traditional digital
  options
• Be invited into customers’ inbox
• Build engagement & community
Ethical Considerations
       • Create, curate, but never pirate
              –    Share only a portion
              –    Attribute the source
              –    Link prominently back
              –    “Follow Google ‘rule of thumb’”
       • Think beyond your own brand *
       • The human element
              – Create original content
              – Annotate curated content
5/17 AMA Webinar Deshpande/Rosenbaum
Best Practices for content curation are derived from the Fair Use doctrine, codified in Section 107 of the copyright law.
Think Beyond Your Business
• Bring together diverse perspectives
  –   Peers
  –   Community
  –   Competitors
  –   Vendors
  –   Industry experts – including Bloggers
• Differences of opinions add credibility
  & trustworthiness
Go Forth! Become a
Content Curator:
    Bring Meaning To Chaos
For More Information




Links, resources, contact information
http://simplemarketingnow.com/info360-content-curatio
Contact Us:
• Arnold Waldstein
  – Waldstein Consulting
  – arnold@waldstein.com
• Pawan Desphande
  – Curata
  – pawan@hivefire.com
• Christine B. Whittemore
  – Simple Marketing Now
  – cbwhittemore@simplemarketingnow.com
@GetCurata
                           @TweetsfromPawan




                      e!
               feed m

Feeding the Content
Beast:
Examples
@GetCurata
@TweetsfromPawan
@GetCurata
@TweetsfromPawan
@GetCurata
@TweetsfromPawan
@GetCurata
@TweetsfromPawan

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