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The Role of S ocial Media &
Natural Buzz: Why Online
Conversations Matter
  Christine B. Whittemore
  Naur lBea ySummitA ica
    t a ut          mer
  M y20
   a 12
Image credit: Dog Looking at and Listening to a Phonograph, "His Master's Voice", The Original RCA Music Puppy Dog Logo Symbol for Advertising – Flickr.com
Why a Brand Should Monitor
the Web…
      A pat t in onl discussions
       nd ricipae  ine
What has changed in the
marketplace?
   F om messa t online conversations
    r        ges o
“Many Americans begin their purchasing
experience by doing online research to
compare prices, quality, and the reviews of
other shoppers.

Even if they end up making their purchase in
a store, they start their fact-finding and
decision-making on the internet.”
You must become par of the
                   t
conversation!
         Cha M r pl ce
            nging aket a
Confl !
     ict




“We live in a world designed by men, but intended for women.”
People vs. Organizations
                R l
                  ea,    Ina hent
                            ut ic,
              Huma V fa ess, behind acor ae w l
                   n, s. cel            por t al
           Indiv l
                iduas
 Connect &Communit
       ions      ies V Hier r
                      s.   achy

         R aionships V Ta ct
          el t        s. r nsa ions
            Social V Traditional
                    s.
http://youtu.be/D3qltEtl7H8
Simple Marketing Now LLC – http://SimpleMarketingNow.com
                     August 2011
Imagehttp://contentmarketingtoday.com/2010/08/12/content-marketing-converts-even-the-toughest-business-buyers/
How Social Media Fits In
Image Source: John Jantsch/Duct Tape Marketing
F om:
        r




                                                   Simple Marketing Now LLC – http://SimpleMarketingNow.com
                                                                        August 2011

Image Credit: Hohensalzburg Fortress in Salzburg http://www.flickr.com/photos/heatheronhertravels/5684679675/
To:




Image Credit: Café Du Monde on flickr.com http://www.flickr.com/photos/suecline/2355861748/
Online Conversations in
Action
L’Oreal: Dermablend
Social Media & Natural Buzz
• Lis ten as nev er before
• Learn
  – F ans , followers , s ubs cribers &
    cus tomers
• Interact
• Be part of online conv ers ations
  – ZMOT

Make your brand come alive!
To Learn More…
Chris tine B. Whittemore
ChiefSimpl -Simpl M r ingNowL C
         ifier  e aket       L
   – cbw t e@Simpl aket
        hitemor     eM r ingNow.com
   – T : 97328 - 24
      el - 324
   – @cbw t e
          hitemor

• Bl
   ogs
   – Fl ing The Consumer
      oor
   – Cont Tal Business
         ent ks
   – SocialFl ing Index
            oor

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The Role of Social Media and Natural Buzz: Why Online Conversations Matter

  • 1. The Role of S ocial Media & Natural Buzz: Why Online Conversations Matter Christine B. Whittemore Naur lBea ySummitA ica t a ut mer M y20 a 12
  • 2.
  • 3.
  • 4. Image credit: Dog Looking at and Listening to a Phonograph, "His Master's Voice", The Original RCA Music Puppy Dog Logo Symbol for Advertising – Flickr.com
  • 5. Why a Brand Should Monitor the Web… A pat t in onl discussions nd ricipae ine
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. What has changed in the marketplace? F om messa t online conversations r ges o
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  • 12. “Many Americans begin their purchasing experience by doing online research to compare prices, quality, and the reviews of other shoppers. Even if they end up making their purchase in a store, they start their fact-finding and decision-making on the internet.”
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  • 17. You must become par of the t conversation! Cha M r pl ce nging aket a
  • 18. Confl ! ict “We live in a world designed by men, but intended for women.”
  • 19. People vs. Organizations R l ea, Ina hent ut ic, Huma V fa ess, behind acor ae w l n, s. cel por t al Indiv l iduas Connect &Communit ions ies V Hier r s. achy R aionships V Ta ct el t s. r nsa ions Social V Traditional s.
  • 21. Simple Marketing Now LLC – http://SimpleMarketingNow.com August 2011
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  • 25. How Social Media Fits In
  • 26. Image Source: John Jantsch/Duct Tape Marketing
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  • 28. F om: r Simple Marketing Now LLC – http://SimpleMarketingNow.com August 2011 Image Credit: Hohensalzburg Fortress in Salzburg http://www.flickr.com/photos/heatheronhertravels/5684679675/
  • 29. To: Image Credit: Café Du Monde on flickr.com http://www.flickr.com/photos/suecline/2355861748/
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  • 43. Social Media & Natural Buzz • Lis ten as nev er before • Learn – F ans , followers , s ubs cribers & cus tomers • Interact • Be part of online conv ers ations – ZMOT Make your brand come alive!
  • 44. To Learn More… Chris tine B. Whittemore ChiefSimpl -Simpl M r ingNowL C ifier e aket L – cbw t e@Simpl aket hitemor eM r ingNow.com – T : 97328 - 24 el - 324 – @cbw t e hitemor • Bl ogs – Fl ing The Consumer oor – Cont Tal Business ent ks – SocialFl ing Index oor