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Hold the Sprinkles!
                                             Cupcakes, Layers, and
                                               Agile UX design


       Carissa Demetris                                    Helene Gidley
       Principal User Experience Designer, ProQuest, LLC   Owner, HSG Consulting

Copyright © Carissa Demetris, ProQuest LLC
What’s the Problem?
       • Simply put, there isn’t enough
         time (or budget) to do
         everything that we want to
         do, both for design and
         development.
       • Agile design practices can help
         meet basic requirements, and
         provide opportunity to iterate
         design.


Copyright © Carissa Demetris, ProQuest LLC
What’s the Solution?

                                             • Summarize and Organize
                                             • Work Out the Workflow
                                             • Design in Layers




Copyright © Carissa Demetris, ProQuest LLC
Summarize and Organize

                                             • What’s the Use Case?
                                               – Summarize the user goal.
                                                 What is the user trying to
                                                 accomplish?
                                             • What are the Functional
                                               Chunks?
                                               – Break down the requirements
                                                 into functional chunks that
                                                 feed into the user workflow.



Copyright © Carissa Demetris, ProQuest LLC
Summarize and Organize Example
       • User goal
             “As a system administrator, I want to be able to view and manage users.”
       • Functional Chunks
              •    Admin area
              •    Assign Admins
              •    Create/Edit/Delete Users
              •    Create/Edit/Delete Settings
              •    Apply Settings to Users




Copyright © Carissa Demetris, ProQuest LLC
What’s the Solution?

                                             • Summarize and Organize
                                             • Work Out the Workflow
                                             • Design in Layers




Copyright © Carissa Demetris, ProQuest LLC
Work Out the Workflow
       • Break down and arrange functional chunks to
         establish workflow
               – What should come first? What happens next? Then
                 what?
               – Where is the user most likely to lose the ‘happy path’
                 (error conditions)?


                         Happy path



                                             Error flow


Copyright © Carissa Demetris, ProQuest LLC
Workflow Example
       Primary workflow




      Secondary workflow




       Error workflow




Copyright © Carissa Demetris, ProQuest LLC
Story Mapping Example
                    “As a system administrator, I want to be able to view and manage users.”




                  Username/                   Manually     One by one
                  password

                  Facebook                                 Bulk upload
                                             Permissions
                  Auth.                      model




Copyright © Carissa Demetris, ProQuest LLC
7th Inning Stretch




Copyright © Carissa Demetris, ProQuest LLC
What’s the Solution?

                                             • Summarize and Organize
                                             • Work Out the Workflow
                                             • Design in Layers




Copyright © Carissa Demetris, ProQuest LLC
Mary’s Cupcake
                                               • Birthday party with 12 guests
                                               • Need to make 1 cupcake per guest
                                               • Have 1 hour to make all of the
                                                 cupcakes
                                               • Mary is the first person on the
                                                 guest list




Copyright © Carissa Demetris, ProQuest LLC
Design in Layers




                  Uh-oh, not the best idea



Copyright © Carissa Demetris, ProQuest LLC
Design in Layers




                     Yes, that’s more like it!



Copyright © Carissa Demetris, ProQuest LLC
Design in Layers




       “Do the simplest thing that could possibly work.”

Copyright © Carissa Demetris, ProQuest LLC
Layering Example
                                   (Access Admin Area)
                                             Requirements (Cake)




Copyright © Carissa Demetris, ProQuest LLC
Layering Example
                                   (Access Admin Area)
                                        Enhancements (Frosting)




Copyright © Carissa Demetris, ProQuest LLC
Layering Example
                                   (Access Admin Area)
                                     Embellishments (Sprinkles)



                                                ?

Copyright © Carissa Demetris, ProQuest LLC
Layering Example (Assign Admin)

                                             Requirements (Cake)




Copyright © Carissa Demetris, ProQuest LLC
Layering Example (Assign Admin)

                                        Enhancements (Frosting)



                                                 ?

Copyright © Carissa Demetris, ProQuest LLC
Layering Example (Assign Admin)

                                        Enhancements (Frosting)




Copyright © Carissa Demetris, ProQuest LLC
Layering Example (Create Users)

                                             Requirements (Cake)




Copyright © Carissa Demetris, ProQuest LLC
Layering Example (Create Users)

                                        Enhancements (Frosting)




Copyright © Carissa Demetris, ProQuest LLC
Layering Example (Create Users)

                                     Embellishments (Sprinkles)



                                                ?

Copyright © Carissa Demetris, ProQuest LLC
Layering Example
                             (Create/Assign Settings)
                                             Requirements (Cake)




Copyright © Carissa Demetris, ProQuest LLC
Layering Example
                             (Create/Assign Settings)
                                             Enhancements (Frosting)




Copyright © Carissa Demetris, ProQuest LLC
Frosting




Cake




Copyright © Carissa Demetris, ProQuest LLC
Embrace the Cake




Copyright © Carissa Demetris, ProQuest LLC
Frost with Care




Copyright © Carissa Demetris, ProQuest LLC
Hold the Sprinkles!




Copyright © Carissa Demetris, ProQuest LLC
Thank you!
                                   Carissa Demetris, Principal User Experience Designer
                                   ProQuest , LLC
                                   carissa.demetris@proquest.com




                                   Helene Gidley, Owner
                                   HSG Consulting, LLC
                                   helene.gidley@hsgconsultingllc.com




Copyright © Carissa Demetris, ProQuest LLC

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iue demetris layered design

  • 1. Hold the Sprinkles! Cupcakes, Layers, and Agile UX design Carissa Demetris Helene Gidley Principal User Experience Designer, ProQuest, LLC Owner, HSG Consulting Copyright © Carissa Demetris, ProQuest LLC
  • 2. What’s the Problem? • Simply put, there isn’t enough time (or budget) to do everything that we want to do, both for design and development. • Agile design practices can help meet basic requirements, and provide opportunity to iterate design. Copyright © Carissa Demetris, ProQuest LLC
  • 3. What’s the Solution? • Summarize and Organize • Work Out the Workflow • Design in Layers Copyright © Carissa Demetris, ProQuest LLC
  • 4. Summarize and Organize • What’s the Use Case? – Summarize the user goal. What is the user trying to accomplish? • What are the Functional Chunks? – Break down the requirements into functional chunks that feed into the user workflow. Copyright © Carissa Demetris, ProQuest LLC
  • 5. Summarize and Organize Example • User goal “As a system administrator, I want to be able to view and manage users.” • Functional Chunks • Admin area • Assign Admins • Create/Edit/Delete Users • Create/Edit/Delete Settings • Apply Settings to Users Copyright © Carissa Demetris, ProQuest LLC
  • 6. What’s the Solution? • Summarize and Organize • Work Out the Workflow • Design in Layers Copyright © Carissa Demetris, ProQuest LLC
  • 7. Work Out the Workflow • Break down and arrange functional chunks to establish workflow – What should come first? What happens next? Then what? – Where is the user most likely to lose the ‘happy path’ (error conditions)? Happy path Error flow Copyright © Carissa Demetris, ProQuest LLC
  • 8. Workflow Example Primary workflow Secondary workflow Error workflow Copyright © Carissa Demetris, ProQuest LLC
  • 9. Story Mapping Example “As a system administrator, I want to be able to view and manage users.” Username/ Manually One by one password Facebook Bulk upload Permissions Auth. model Copyright © Carissa Demetris, ProQuest LLC
  • 10. 7th Inning Stretch Copyright © Carissa Demetris, ProQuest LLC
  • 11. What’s the Solution? • Summarize and Organize • Work Out the Workflow • Design in Layers Copyright © Carissa Demetris, ProQuest LLC
  • 12. Mary’s Cupcake • Birthday party with 12 guests • Need to make 1 cupcake per guest • Have 1 hour to make all of the cupcakes • Mary is the first person on the guest list Copyright © Carissa Demetris, ProQuest LLC
  • 13. Design in Layers Uh-oh, not the best idea Copyright © Carissa Demetris, ProQuest LLC
  • 14. Design in Layers Yes, that’s more like it! Copyright © Carissa Demetris, ProQuest LLC
  • 15. Design in Layers “Do the simplest thing that could possibly work.” Copyright © Carissa Demetris, ProQuest LLC
  • 16. Layering Example (Access Admin Area) Requirements (Cake) Copyright © Carissa Demetris, ProQuest LLC
  • 17. Layering Example (Access Admin Area) Enhancements (Frosting) Copyright © Carissa Demetris, ProQuest LLC
  • 18. Layering Example (Access Admin Area) Embellishments (Sprinkles) ? Copyright © Carissa Demetris, ProQuest LLC
  • 19. Layering Example (Assign Admin) Requirements (Cake) Copyright © Carissa Demetris, ProQuest LLC
  • 20. Layering Example (Assign Admin) Enhancements (Frosting) ? Copyright © Carissa Demetris, ProQuest LLC
  • 21. Layering Example (Assign Admin) Enhancements (Frosting) Copyright © Carissa Demetris, ProQuest LLC
  • 22. Layering Example (Create Users) Requirements (Cake) Copyright © Carissa Demetris, ProQuest LLC
  • 23. Layering Example (Create Users) Enhancements (Frosting) Copyright © Carissa Demetris, ProQuest LLC
  • 24. Layering Example (Create Users) Embellishments (Sprinkles) ? Copyright © Carissa Demetris, ProQuest LLC
  • 25. Layering Example (Create/Assign Settings) Requirements (Cake) Copyright © Carissa Demetris, ProQuest LLC
  • 26. Layering Example (Create/Assign Settings) Enhancements (Frosting) Copyright © Carissa Demetris, ProQuest LLC
  • 27. Frosting Cake Copyright © Carissa Demetris, ProQuest LLC
  • 28. Embrace the Cake Copyright © Carissa Demetris, ProQuest LLC
  • 29. Frost with Care Copyright © Carissa Demetris, ProQuest LLC
  • 30. Hold the Sprinkles! Copyright © Carissa Demetris, ProQuest LLC
  • 31. Thank you! Carissa Demetris, Principal User Experience Designer ProQuest , LLC carissa.demetris@proquest.com Helene Gidley, Owner HSG Consulting, LLC helene.gidley@hsgconsultingllc.com Copyright © Carissa Demetris, ProQuest LLC