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Enabling Community Participation!
  of Senior Citizens through Participatory Design and ICT!
Cristhian Parra. Vincenzo D’Andrea. Giulia Giacomin!
             Community Informatics Conference 2012 #cirn12!
From Web-Engineering and
Data Knowledge Management to
Social Informatics
ICT for Well-Being and a focus on

Older Adults
www.life
Lifeparticipation Example

What’s Up
ow can we approach

Social Interactions?




                       We needed a better understanding o

                       The Elderly World
Research Questions


   What type of information and activities would elderly
                                        share using ICT?


What difficulties and challenges do they encounter using
                                                   ICT?
Research Questions



How can we answer our questions using an approach that
      is as respectful as possible of the people involved,
    treating them as research collaborators instead of
                                      research subjects?
The need for a Participatory Approach
Participatory
Laboratory of
ICT for Elderly


                                  30 Participants
                   Most aged between 65 and 74
                                 50% at the end
                  50% returned in the 2nd edition
Brainstorming
 What activities are
needed to support a
          magazine


 What do they know


What do they expect
            to learn
Topics of Interest

Pictures. Pictures. Pictures.


      Writing stories


       The Internet


  Interestingly, Blogging.
Weekly scheduling with their participation
3 months. 10 Sessions. Open Office. Internet Browsing. Blogging.
The Blog
32 posts/month
                         9 active authors
                Not too much commenting
                             Pair Writing




Recipes
Excursions
Poetry
Short Stories
Social Report
Follow-Ups
Participatory Design Workshops
Follow-Ups
   Participatory Design Workshops


           16 concrete Design Mistakes
            e.g. mixing sliding and buttons



                 21 usability notes
e.g. make borders thicker and disable touching in them
The Result


Community Participation
General Learning
ICT can foster Cultures of Participation (for example,
                    around a blog)


 Participatory Approach enables trust relationships.


   Diversity of Elderly is wide, and they can be very
  participative provided the means for participation
ICT Design Learning

Step-by-Step sequential interfaces are preferred
 Desire for sharing their knowledge and stories
             Love to work in pairs
Future Work

         How to sustain participation?

            A second edition of the lab
                 More workshops

       Participatory Design of one ICT tool
The Mockup: http:/
                 /www.youtube.com/watch?v=zpwRr_aKq4E
Thanks for listening!
    Questions?

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Enabling Community Participation of Senior Citizens