Information about CFR’s employee mediation benefit - an add-on wellness benefit that supports existing health and wellness programs.

1. s
CFR’s Employee Mediation Benefit
Frequently Asked Questions
How do CFR Mediators maintain neutrality?
• CFR Mediation Coordinators handle the
How do CFR’s mediation services benefit my
administrative aspects of each case.
organization?
• CFR Mediators have no contact with
• Value-Added Benefit at Minimum Cost
any party prior to the initial mediation
• Reduce Employee Stress
session.
• Efficient and Effective Dispute Resolution
• CFR Certified Mediators do not collect
fees, nor are they apprised of the pay
Are mediation services different than legal arrangements or benefit eligibility.
services?
Yes. Mediation services are fundamentally
How does CFR promote their services to
different than legal services. Although giving
covered members?
your employees access to legal services is
important, providing access to CFR CFR works with each client organization to
Mediation Services can go even further into promote the Employee Mediation Benefit.
helping your employees to resolve specific Promotional activities may include
disputes without incurring the additional paycheck notices, posted flyers, emails,
stress and cost of litigation. newsletters, participation in benefit fairs,
inclusion in organizational newsletters, and
educational programs.
How do CFR mediation services work with
existing benefits?
What coverage limitations are there for CFR
CFR Mediation Services are a natural
mediation services?
enhancement to your existing benefits. Often
the need for mediation is determined once None. CFR provides dispute resolution
an employee accesses other EAP services. services for all types of disputes including
In addition, CFR Mediation Coordinators will civil, domestic, and workplace issues.
refer back to existing benefit programs as
appropriate.
How much will it cost to provide CFR
Employee Mediation Benefits?
How do individuals access their CFR benefits?
Costs are minimal. They vary per benefit
CFR services can be accessed directly plan and organizational size. Our pricing
through our intake hotline 24 hours a day, 7 plans are flexible and designed to work with
days a week. One of our CFR Mediation the needs of the organization.
Coordinators will begin working immediately
to assist in the resolution of the case and
arrange the first appointment with a CFR
Certified Mediator.
Center for Resolution, LLC
55 E. W ashington, No. 2303
Chicago, IL 60602
Phone 888.922.2264
Fax 312.264.0659