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Mobile : an interesting ground for Viral Marketing and WOM Cédric Giorgi Goojet  - Marketing Manager « Speedy Chick »  [email_address]
The six first media Cinema Radio Print Recordings Television Internet
The 7th media ? }
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The 7th media « Mobile can do everything that was done by the previous media, but it adds also six different unique benefits » Toni Mahonen Toni Mahonen  http ://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Word of Mouth (WOM) for the 7th media
Mobile 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],=> More User Generated Content => More connections between people => Information spread faster } More and easier WOM
Mobile Web : a bridge for WOM “ Research shows 90% of WOM conversations occur face to face or by phone vs. only 7% online” Keller. ,[object Object],[object Object],[object Object],[object Object]
Mobile WOM Examples ,[object Object],[object Object],[object Object],[object Object]
Mobile Viral Marketing ,[object Object],[object Object]
Mobile Viral Marketing Characteristics ,[object Object]
Mobile Viral Marketing Standard Types Motivated Evangelism  : mobile communities, mobile applications Signaling use, Group membership  : mobile payment, mobile messaging Targeted Recommendation  : the send-to-friend option Awareness Creation & benefit signaling  : mobile greeting cards, free SMS
Success factors in Mobile Viral Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Success Factors in Mobile Viral Marketing: A Multi-Case Study Approach  by Key Pousttchi and Dietmar G. Wiedemann
Mobile Viral Marketing Examples ,[object Object],[object Object],[object Object],[object Object],[object Object]
Goojet ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Goojet: a multitude of services
Goojet: easy of use, easy of forward
Goojet’s Portal Use
Goojet’s Mobile UI
Goojet Viral Mechanisms Web or Mobile Application Sharing  : on their mobile, users can easily send a request to a contact inviting him to use Goojet (by MSISDN, email, or by using the address book or the contact list) Goojets’ sharing  : on the web, a simple drag and drop is needed to send a service to a friend or a group of friends, on the mobile, a simple clic in the menu is required. Space discovering and ranking  : people can visite friends’ spaces and add services with a simple drag and drop or clic; a general ranking of goojets is given to challenge the users. Goojet sharing for application sharing  : if a user sends a goojet to a non-user, this last can install the application with automatically the shared goojet inside.
Thank Y

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Mobile Viral Marketing and Mobile WOM - IWOMC

  • 1. Mobile : an interesting ground for Viral Marketing and WOM Cédric Giorgi Goojet - Marketing Manager « Speedy Chick » [email_address]
  • 2. The six first media Cinema Radio Print Recordings Television Internet
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  • 11. Mobile Viral Marketing Standard Types Motivated Evangelism : mobile communities, mobile applications Signaling use, Group membership : mobile payment, mobile messaging Targeted Recommendation : the send-to-friend option Awareness Creation & benefit signaling : mobile greeting cards, free SMS
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  • 15. Goojet: a multitude of services
  • 16. Goojet: easy of use, easy of forward
  • 19. Goojet Viral Mechanisms Web or Mobile Application Sharing : on their mobile, users can easily send a request to a contact inviting him to use Goojet (by MSISDN, email, or by using the address book or the contact list) Goojets’ sharing : on the web, a simple drag and drop is needed to send a service to a friend or a group of friends, on the mobile, a simple clic in the menu is required. Space discovering and ranking : people can visite friends’ spaces and add services with a simple drag and drop or clic; a general ranking of goojets is given to challenge the users. Goojet sharing for application sharing : if a user sends a goojet to a non-user, this last can install the application with automatically the shared goojet inside.