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Open Data & Open Government:
Driving Innovation
Caribbean Growth Forum

Kingston, Jamaica

18 June 2012

Jeff Kaplan - Senior Consultant, ICT Unit
Email: jeff@openesolutions.com Twitter: @jeffkaplan88
Innovation Economy Leaders

Emerging countries can and are becoming digital leaders and
positioning themselves as key parts of the global Innovation Economy.
Innovation Economy:

Edition

There will be hubs among the Caribbean’s Innovation Economies.
The only question: Where will they be?
In Search of a Comparative Advantage
Today, networks create competitive advantage
as much as size.

Open Government and Open Data create networks of collaboration
and co-creation that produce real economic impact and innovations.
Open Data and the Apps Economy

Open Data lowers costs of raw materials for building apps
Apps Economy in U.S. now employs > 450,000 people ...
It was zero in 2007. (TechNet 2012 study)
The Value of Open Government

• Open Data leads to job creation on both supply and demand sides.
Digitization of paper documents generate micro-works while
increased open data produces more startups and work for developers.
• Open data could add > $35 million per year to Jamaica’s economy
and > $15 billion per year for Latin America+Caribbean. (EU study)

• Australia study: $5 of value for every $1 spent to open data
The Value of Open Government

Weather data: Open data from US National Weather Service
supports a private weather industry worth over $1.5 billion per year.
The Value of Open Government

Open Government & Open Data
produce real social value for citizens.
Citizen-driven Service Improvement

• LAPOR! -- Set up by Indonesia’s Presidential Unit for Supervision & Control to
enable citizens to monitor and verify public service delivery in real time.
• Government uses this citizen feedback to improve service delivery and allocation
of resources for various sector such as education, health, even defense.
Citizen-driven Service Improvement

TRAC FM - Uganda: Launched in May 2011. Uses combination
of radio + SMS (old and new ICT) to crowdsource public feedback
• NGOs in Slovakia used open data to create website enabling people to see the
total value of government contracts associated with any person or company.

• Another Slovakia site -- http://www.otvorenezmluvy.sk -- shows
data on government contracts by individual contract.
OPEN
DATA

OPEN DATA

OPEN
DATA

Fuel for Innovation
The Value of Open Data

√
√

Open data drives a huge real estate information market
The Value of Open Data

√
√
The Value of Open Data
1 billio
= US$

n

√
√

Zillow now generates over $60 million in annual revenues
and has market capitalization over US$1 billion.
HospitalCompare (US Department of Health & Human Services)
enables comparison of hospital performance and services based
on open data + customer feedback.
Start Creating Value from Open Gov & Open Data
Leverage what already exists -- citizen engagement, data,
partnerships, problems What citizen engagement already exists?
What data is already available?
Apps that meet agency priorities = more sustainable apps / e-services

Open Data should start with demand ... Create a process for
identifying demand for data, both outside and inside government
Invest in co-creation: connect users (agencies, academia, nonprofits, media) with developers and private sector through
hackerthons, competitions, TechCamps
Turning data into apps and visualizations like maps is essential to
unlock value for people
Take Home Message
(Questions)
If governments are willing to be active partners in an ecosystem willing to invest, experiment and even fail (on a small scale) –
they will see innovations spring from their Open Government and
Open Data efforts
• If you could have 1 dataset from government, what would it be?

• If you could give feedback to improve 1 government service,
which one would it be?

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Open Data & Open Government: Driving Innovation :: Jeff Kaplan

  • 1. Open Data & Open Government: Driving Innovation Caribbean Growth Forum Kingston, Jamaica 18 June 2012 Jeff Kaplan - Senior Consultant, ICT Unit Email: jeff@openesolutions.com Twitter: @jeffkaplan88
  • 2. Innovation Economy Leaders Emerging countries can and are becoming digital leaders and positioning themselves as key parts of the global Innovation Economy.
  • 3. Innovation Economy: Edition There will be hubs among the Caribbean’s Innovation Economies. The only question: Where will they be?
  • 4. In Search of a Comparative Advantage Today, networks create competitive advantage as much as size. Open Government and Open Data create networks of collaboration and co-creation that produce real economic impact and innovations.
  • 5. Open Data and the Apps Economy Open Data lowers costs of raw materials for building apps Apps Economy in U.S. now employs > 450,000 people ... It was zero in 2007. (TechNet 2012 study)
  • 6. The Value of Open Government • Open Data leads to job creation on both supply and demand sides. Digitization of paper documents generate micro-works while increased open data produces more startups and work for developers. • Open data could add > $35 million per year to Jamaica’s economy and > $15 billion per year for Latin America+Caribbean. (EU study) • Australia study: $5 of value for every $1 spent to open data
  • 7. The Value of Open Government Weather data: Open data from US National Weather Service supports a private weather industry worth over $1.5 billion per year.
  • 8. The Value of Open Government Open Government & Open Data produce real social value for citizens.
  • 9. Citizen-driven Service Improvement • LAPOR! -- Set up by Indonesia’s Presidential Unit for Supervision & Control to enable citizens to monitor and verify public service delivery in real time. • Government uses this citizen feedback to improve service delivery and allocation of resources for various sector such as education, health, even defense.
  • 10. Citizen-driven Service Improvement TRAC FM - Uganda: Launched in May 2011. Uses combination of radio + SMS (old and new ICT) to crowdsource public feedback
  • 11. • NGOs in Slovakia used open data to create website enabling people to see the total value of government contracts associated with any person or company. • Another Slovakia site -- http://www.otvorenezmluvy.sk -- shows data on government contracts by individual contract.
  • 13. The Value of Open Data √ √ Open data drives a huge real estate information market
  • 14. The Value of Open Data √ √
  • 15. The Value of Open Data 1 billio = US$ n √ √ Zillow now generates over $60 million in annual revenues and has market capitalization over US$1 billion.
  • 16. HospitalCompare (US Department of Health & Human Services) enables comparison of hospital performance and services based on open data + customer feedback.
  • 17. Start Creating Value from Open Gov & Open Data Leverage what already exists -- citizen engagement, data, partnerships, problems What citizen engagement already exists? What data is already available? Apps that meet agency priorities = more sustainable apps / e-services Open Data should start with demand ... Create a process for identifying demand for data, both outside and inside government Invest in co-creation: connect users (agencies, academia, nonprofits, media) with developers and private sector through hackerthons, competitions, TechCamps Turning data into apps and visualizations like maps is essential to unlock value for people
  • 18.
  • 19. Take Home Message (Questions) If governments are willing to be active partners in an ecosystem willing to invest, experiment and even fail (on a small scale) – they will see innovations spring from their Open Government and Open Data efforts • If you could have 1 dataset from government, what would it be? • If you could give feedback to improve 1 government service, which one would it be?

Notes de l'éditeur

  1. In truth, both government and citizens derive value from greater citizen engagement and greater government responsiveness to citizen feedback.
  2. LAPOR! from Indonesia ... Presidential Unit for Development Supervision & Control (UKP4) launched Public Participation Information System (LAPOR which means “report”) in Nov 2011, a Web and SMS-accessible platform enabling citizens to monitor and verify delivery of government services in real time. Government uses this information to improve allocation of public resources in areas ranging from education and health to energy and defense. Real example: SMS from Aceh citizen in Nov 2011 on bridge that had not been rebuilt since its collapse in June 2011 led to allocation of funds for 2012 to finally get it rebuilt. When UKP4 receives a message, it conducts a preliminary verification. After determining that further investigation is warranted, Unit posts a summary of problem on LAPOR’s Web site (so public can view and provide additional commentary) and notifies relevant government ministry. Officials follow up on the problem and may release a public statement explaining what they will do to fix it. Citizens have up to a month to monitor and verify this response.
  3. Radio hosts give listeners a question about public service delivery. Citizens send responses via free SMS. Answers instantly processed and visualized to be shared on air. Results used in subsequent radio interviews with authorities and in print and online media. Development of the TRAC FM software was supported by several donors in East Africa, including Text to Change, Twaweza and the African Technology & Transparency Initiative. No precise cost figures -- but the TRAC FM software is built on RapidSMS, an open source platform originally developed by UNICEF which would make it relatively low cost to localize. In Uganda, access to the software is free to radio stations who want it
  4. In addition to greater transparency, such information is likely to have two tangible, economic effects: (1) More competititve procurements that deliver better pricing for govenrment ... And possible exposure of improperly awarded contracts; and (2) A larger diversity of firms that win government contracts. Both would have positive economic impacts on government and the private sector.
  5. Open Data by itself does not produce even effective transparency or innovation. However, Open Data when put to use (reuse) is powerful fuel for applcations and eServices that can have real economic impact -- creating new jobs and new companies.
  6. In every country, it is very likely that there are already Open Government type services and activities happening ... Even if they are not called Open Government. Identify them, expand them, scale them. Even problems offer a great starting point for innovation.