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Advanced Internet Presence
                               Enhancing perceived expertise
                               Generating publicity effectively
                               Passive income opportunities
                                  Blogs, bogs and fogs
                            Presented to Attendees of The Odd Couple Workshop
                                               San Francisco
                                               March 8, 2008

Chad Barr
President
CB Software Systems, Inc.

www.cbsoftware.com
chad@cbsoftware.com
Effective web site components
and how to enhance perceived value
Sample discussion with a
prospect, asking about
the elements of a
successful web site and
how to sell on the
Internet. The next
several slide are an
example of how I deliver
value, create credibility
and take them through
our web site in a matter
of just a couple of
minutes.

I first ask if they have
access to the Internet
and then take them to
my home page.
On the previous page, I
have them click on the
“E-Newsletter & Article
Archive” tab and when
they are on this page I
point their attention to
7th article from the top
and the 6th article from
the bottom.
I have them click on both
hyperlinks to display the
articles in order to
provide instant value and
gain credibility.
Sample of the second
article.
I then take them to our
home page, and then
have them click on the
“read more testimonials”
hyperlink on the bottom
left. This screen then
comes up which displays
Patricia Fripp terrific
video testimonial
followed by our many
clients’ written
testimonials.

My preferred method is
to display the one or two
most powerful lines from
the testimonial and allow
the visitor to click on
“read the actual
testimonial letter” which
display the actual
scanned letter from our
clients. This adds
tremendous credibility.
I then have them click on
the actual letter received
from Alan Weiss to gain
additional credibility.
When clicking on the
“About Us” tab, I have
them click on “Typical
Client Results” which
displays this page. It not
only displays the
outcome and results our
clients received by
working with us, it also
displays the actual
testimonial sentence
followed by the scanned
letter hyperlink which
substantiates and proves
the claim.

I then use another
example by having them
click on the bottom
hyperlink to see Nancy
MacKay scanned
testimonial.
Sample of that scanned
testimonial on our web
site.

I then take them to
several pages to show
them our before and
after design work for our
clients.
Alcera Consulting home
page BEFORE working
with us.
Alcera Consulting home
page AFTER working
with us.
Nancy MacKay home
page BEFORE working
with us.
Nancy MacKay home
page AFTER working
with us.
HR Value home page
BEFORE working with us.
HR Value home page
AFTER working with us.
Pam Harper home page
BEFORE working with us.
Pam Harper home page
AFTER working with us.
Olivia Fox home page
BEFORE consulting with
us.
Olivia Fox home page
AFTER consulting with
us.
Bates Communications
home page BEFORE
working with us.
Bates Communications
home page AFTER
working with us.
Libby Wagner new home
page for Influencing
Options.
And just before I finish
my “Internet Tour” with
the prospect to deliver
value, gain credibility and
answer questions, I take
them to the page that
allows them to get my
free e-Book in PDF
format.
Why have a web site at all?




     What are your site key objectives?

    • Increase business and gain new clients
    • Improve your image, brand and credibility
    • Make it easier to do business with you
Top 6 Web Sites Mistakes
Examples of what not to do



   1. Not effective, non-engaging
   2. Lack of trust and credibility
   3. No one knows about you or your site
   4. Poor navigation, design, flash and intrusive popups
   5. Stagnant content
   6. Lack of Testing
1.
Ineffective design
Too much text
Not engaging
Ineffective images
Small navigation fonts
WIIFM?
2.
Not effective
Too much text
ineffective dated images
Navigation took forever to load
3.
Ineffective
Too much text
WIIFM
open email - open to spam
Skype - what purpose
4.
Ineffective
Too much text
WIIFM
open email - open to spam
Skype - what purpose
5.
Intrusive popup
6.
How is it that I get no orders?
Broken “Order Now” hyperlink.
Poor Testing
7.
Entry (Splash) page serves no purpose
“Don’t make me think” or irritate me
8.
Anthony Robbins - Example of bad flash pages
and Intrusive automatic music or sound
9.
Placing an order from
a company specializing in
security - See next slide
10.
Page is not secured
11.
Have you Googled yourself?
Do you Yahoo?

I could not find most
featured individuals while
doing a Google search!
12.
Examples of articles on my blog quickly
indexed by Google and get top positioning

#1 “Increasing Business Opportunities”
13.
More examples of Google positioning
#1 on google
14.
Do not use Frames - Navigation within navigation
Don’t make me think - right side navigation
Colors ineffective
15.
Stagnant content
Fonts too small
16.
Coming soon
Problem with flash banner
17.
Interesting articles
I think I’ll click and read
18.
All article links from
previous page are
broken
19.
No Under construction or
Coming soon

Most site I visit have these
messages for weeks, months and
sometimes years!
20.
Example of no alerts for PDF
downloads
21.
Outdated content
Featured even of 7/15/08
still displays on 3/8/08
22.
Most of the drop down navigation goes to
the same page

Not a fan of drop down navigation or right
side navigation

Ineffective images (boring stock
photography)
23.
Free resources and articles
Pretty good layout and call to action
24.
There is no way I am going to work
that hard to get my free report.

You need to earn my trust first and
establish credibility
25.
Are there people who are actually
reading this text?
26.
and scroll to read more and more?

But Wait! There is more.
27.
A digital business card - What is the
purpose???
28.
very good layout and content
example
29.
And good example of free articles
example
Components of a successful site
                                                     “The web is the ultimate
                                                     repository of highly
1. “In your face” effective, clear design and        qualified content.”
     navigation with a strong value
     proposition and tag line
2. Provide value / be useful - Articles, white
     papers, products ...
3. “Don’t make me think”
4. Passive income products and services              Calls to action:
5. Secured shopping
6. Easy way to contact you                       •   Contact us (call /email / fax)
7. Strong calls to action on each page           •   Sign up today
8. Focus on clients’ results & successes         •   Click here (most popular)
9. Testimonials, Case studies                    •   Join our mailing list
10. Incentives and registration to your          •   Purchase product / service
     newsletter                                  •   Learn more
11. Ability to search your own site              •   Take survey
12. Highway billboard home page concept -        •   Join our online forum
     big Blocks and above the fold               •   Download article / white
13. WIIFM                                                 paper / CD
14. And your email signature of course           •   Request consultation /
                                                          brochure
                                                 •   Refer site / article to a friend
Examples of clean design
Less is more
Creative
Engaging
Strong calls to action
Less is more     Example of good use of the
                 Value Proposition




                 And good use of typical client
                 results with matching
                 testimonials for credibility




Big blocks
promoting
the most
important
areas of focus
Great example of providing value and utilizing
podcasts online.
Great example of providing value and utilizing
videos online.
More value.
Good example of providing value through articles
with built-in search capability and articles
organized by main topic areas.
More examples of providing value
Passive income products:
Books, CDs, eBooks, TCs
Videos, Audio, Checklists, Surveys, Forums ...
Passive income and great value
Good examples of providing services
and utilizing testimonials
                               Mentoring, coaching, consulting, workshops,
                               speaking, retainers ...
Example of good secured page
URL starts with https://
and bottom right key lock symbol
Example of good contact page
Also, email is not open to spam
Examples of prospects web inquiries
submitted from our previous contact page
Ability to register to free
                                                                              newsletter and special resources
                                                                              on all pages




                                  Good value proposition
           Search capability




                                                                 Calls to action all over the page

      testimonials




Free value PDF download
with registration to newsletter                            Big blocks design concept




                                                                                 Address at bottom of each page
                                                                                 for easy contact
Provide free value but
capture their email address
Creating communities
Strengthen your brand
Passive income
Deliver value, and value
and more value
Email Signature example
Additional Resources
Set alerts for:
Your name and company name
Your clients and their brands
Interesting topics, companies and individuals
Good example of Google alert letting me know
that Linda Popky referenced one of my blog
articles on her blog - Thank you Linda.
Get quoted in top publications




                                 Send press releases such as your articles and
                                 other announcements
Easily manage RSS
(Really Simple Syndication)
feeds.

Rather than having to
request multiple web sites of
interest, this tool enables
you to automatically receive
the information from the
many sites and blogs you are
interested in.

www.google.com/reader

See sample screen next.
Seth Godin Blog
Sample of great value delivered on the Internet

• iTunes - Podcasts and download to iPod
    Search for TEDTalks when launching iTunes
or on the web:
http://www.ted.com


                                                Dan Gilbert
                                                “Stumbling on Happiness”
Creating internet marketing gravity



   •   Web site
   •   Content - Articles, White papers, case studies, Testimonials
   •   Products and Services
   •   SEO & PPC
   •   Newsletters           www.cbsoftware.com/8tips
   •   Banners and links
   •   Link exchange
   •   Email signature, business card, voice mail, verbal, paperwork
   •   Forums and message boards
   •   e-commerce and e-business
   •   Blogs
   •   Search within your site
   •   Press release
   •   Podcast
My Inspiration

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Advanced Internet Presence by Chad Barr

  • 1. Advanced Internet Presence Enhancing perceived expertise Generating publicity effectively Passive income opportunities Blogs, bogs and fogs Presented to Attendees of The Odd Couple Workshop San Francisco March 8, 2008 Chad Barr President CB Software Systems, Inc. www.cbsoftware.com chad@cbsoftware.com
  • 2. Effective web site components and how to enhance perceived value
  • 3. Sample discussion with a prospect, asking about the elements of a successful web site and how to sell on the Internet. The next several slide are an example of how I deliver value, create credibility and take them through our web site in a matter of just a couple of minutes. I first ask if they have access to the Internet and then take them to my home page.
  • 4. On the previous page, I have them click on the “E-Newsletter & Article Archive” tab and when they are on this page I point their attention to 7th article from the top and the 6th article from the bottom.
  • 5. I have them click on both hyperlinks to display the articles in order to provide instant value and gain credibility.
  • 6. Sample of the second article.
  • 7. I then take them to our home page, and then have them click on the “read more testimonials” hyperlink on the bottom left. This screen then comes up which displays Patricia Fripp terrific video testimonial followed by our many clients’ written testimonials. My preferred method is to display the one or two most powerful lines from the testimonial and allow the visitor to click on “read the actual testimonial letter” which display the actual scanned letter from our clients. This adds tremendous credibility.
  • 8.
  • 9. I then have them click on the actual letter received from Alan Weiss to gain additional credibility.
  • 10. When clicking on the “About Us” tab, I have them click on “Typical Client Results” which displays this page. It not only displays the outcome and results our clients received by working with us, it also displays the actual testimonial sentence followed by the scanned letter hyperlink which substantiates and proves the claim. I then use another example by having them click on the bottom hyperlink to see Nancy MacKay scanned testimonial.
  • 11. Sample of that scanned testimonial on our web site. I then take them to several pages to show them our before and after design work for our clients.
  • 12. Alcera Consulting home page BEFORE working with us.
  • 13. Alcera Consulting home page AFTER working with us.
  • 14. Nancy MacKay home page BEFORE working with us.
  • 15. Nancy MacKay home page AFTER working with us.
  • 16. HR Value home page BEFORE working with us.
  • 17. HR Value home page AFTER working with us.
  • 18. Pam Harper home page BEFORE working with us.
  • 19. Pam Harper home page AFTER working with us.
  • 20. Olivia Fox home page BEFORE consulting with us.
  • 21. Olivia Fox home page AFTER consulting with us.
  • 22. Bates Communications home page BEFORE working with us.
  • 23. Bates Communications home page AFTER working with us.
  • 24. Libby Wagner new home page for Influencing Options.
  • 25. And just before I finish my “Internet Tour” with the prospect to deliver value, gain credibility and answer questions, I take them to the page that allows them to get my free e-Book in PDF format.
  • 26. Why have a web site at all? What are your site key objectives? • Increase business and gain new clients • Improve your image, brand and credibility • Make it easier to do business with you
  • 27. Top 6 Web Sites Mistakes Examples of what not to do 1. Not effective, non-engaging 2. Lack of trust and credibility 3. No one knows about you or your site 4. Poor navigation, design, flash and intrusive popups 5. Stagnant content 6. Lack of Testing
  • 28. 1. Ineffective design Too much text Not engaging Ineffective images Small navigation fonts WIIFM?
  • 29. 2. Not effective Too much text ineffective dated images Navigation took forever to load
  • 30. 3. Ineffective Too much text WIIFM open email - open to spam Skype - what purpose
  • 31. 4. Ineffective Too much text WIIFM open email - open to spam Skype - what purpose
  • 33. 6. How is it that I get no orders? Broken “Order Now” hyperlink. Poor Testing
  • 34. 7. Entry (Splash) page serves no purpose “Don’t make me think” or irritate me
  • 35. 8. Anthony Robbins - Example of bad flash pages and Intrusive automatic music or sound
  • 36. 9. Placing an order from a company specializing in security - See next slide
  • 37. 10. Page is not secured
  • 38. 11. Have you Googled yourself? Do you Yahoo? I could not find most featured individuals while doing a Google search!
  • 39. 12. Examples of articles on my blog quickly indexed by Google and get top positioning #1 “Increasing Business Opportunities”
  • 40. 13. More examples of Google positioning #1 on google
  • 41. 14. Do not use Frames - Navigation within navigation Don’t make me think - right side navigation Colors ineffective
  • 44. 17. Interesting articles I think I’ll click and read
  • 45. 18. All article links from previous page are broken
  • 46. 19. No Under construction or Coming soon Most site I visit have these messages for weeks, months and sometimes years!
  • 47. 20. Example of no alerts for PDF downloads
  • 48. 21. Outdated content Featured even of 7/15/08 still displays on 3/8/08
  • 49. 22. Most of the drop down navigation goes to the same page Not a fan of drop down navigation or right side navigation Ineffective images (boring stock photography)
  • 50. 23. Free resources and articles Pretty good layout and call to action
  • 51. 24. There is no way I am going to work that hard to get my free report. You need to earn my trust first and establish credibility
  • 52. 25. Are there people who are actually reading this text?
  • 53. 26. and scroll to read more and more? But Wait! There is more.
  • 54. 27. A digital business card - What is the purpose???
  • 55. 28. very good layout and content example
  • 56. 29. And good example of free articles example
  • 57. Components of a successful site “The web is the ultimate repository of highly 1. “In your face” effective, clear design and qualified content.” navigation with a strong value proposition and tag line 2. Provide value / be useful - Articles, white papers, products ... 3. “Don’t make me think” 4. Passive income products and services Calls to action: 5. Secured shopping 6. Easy way to contact you • Contact us (call /email / fax) 7. Strong calls to action on each page • Sign up today 8. Focus on clients’ results & successes • Click here (most popular) 9. Testimonials, Case studies • Join our mailing list 10. Incentives and registration to your • Purchase product / service newsletter • Learn more 11. Ability to search your own site • Take survey 12. Highway billboard home page concept - • Join our online forum big Blocks and above the fold • Download article / white 13. WIIFM paper / CD 14. And your email signature of course • Request consultation / brochure • Refer site / article to a friend
  • 58. Examples of clean design Less is more Creative Engaging Strong calls to action
  • 59. Less is more Example of good use of the Value Proposition And good use of typical client results with matching testimonials for credibility Big blocks promoting the most important areas of focus
  • 60. Great example of providing value and utilizing podcasts online.
  • 61. Great example of providing value and utilizing videos online.
  • 63. Good example of providing value through articles with built-in search capability and articles organized by main topic areas.
  • 64. More examples of providing value
  • 65. Passive income products: Books, CDs, eBooks, TCs Videos, Audio, Checklists, Surveys, Forums ...
  • 66. Passive income and great value
  • 67. Good examples of providing services and utilizing testimonials Mentoring, coaching, consulting, workshops, speaking, retainers ...
  • 68. Example of good secured page URL starts with https:// and bottom right key lock symbol
  • 69. Example of good contact page Also, email is not open to spam
  • 70. Examples of prospects web inquiries submitted from our previous contact page
  • 71. Ability to register to free newsletter and special resources on all pages Good value proposition Search capability Calls to action all over the page testimonials Free value PDF download with registration to newsletter Big blocks design concept Address at bottom of each page for easy contact
  • 72. Provide free value but capture their email address
  • 74. Deliver value, and value and more value
  • 77. Set alerts for: Your name and company name Your clients and their brands Interesting topics, companies and individuals
  • 78. Good example of Google alert letting me know that Linda Popky referenced one of my blog articles on her blog - Thank you Linda.
  • 79. Get quoted in top publications Send press releases such as your articles and other announcements
  • 80. Easily manage RSS (Really Simple Syndication) feeds. Rather than having to request multiple web sites of interest, this tool enables you to automatically receive the information from the many sites and blogs you are interested in. www.google.com/reader See sample screen next.
  • 82. Sample of great value delivered on the Internet • iTunes - Podcasts and download to iPod Search for TEDTalks when launching iTunes or on the web: http://www.ted.com Dan Gilbert “Stumbling on Happiness”
  • 83. Creating internet marketing gravity • Web site • Content - Articles, White papers, case studies, Testimonials • Products and Services • SEO & PPC • Newsletters www.cbsoftware.com/8tips • Banners and links • Link exchange • Email signature, business card, voice mail, verbal, paperwork • Forums and message boards • e-commerce and e-business • Blogs • Search within your site • Press release • Podcast