HOTEL ERP Modules

1. Hotel ERP ProductName Modules Ideal For...
1. Front Office Management
2. Accounts Receivable
3. Point of Sale
4. Telephone Management
5. Sales & Marketing
6. Banquets & Conference Management
7. Food & Beverages Costing
8. Materials Management
9. Financial Management
10.HR and Payroll
11.Maintenance Management
12.SMS Alerts
13.Quality Management
14. Membership Management
15. Complaint Management
Modules offers:
Front Office Management
 Room type reservation and rack based reservation
 User-configurable floor plan with options to carry out all FO activities from the
screen
 Drag & drop facility for quick check-in and check-out with Express Check-in
 Drag & drop facility for check-out
 Comes with Revenue Management tool
 Easy employee scheduling and room cleaning assignments in Housekeeping
feature
 Laundry management and billing
 Concierge sub-module to manage left luggage, parcels and deliveries, ticket
registrations and valet parking

2.  Integrated SMS alert module to send out alerts on key information including
guest activities and events etc
 Quick Booking, plus complete reservation management
 Cashiering- handles various transactions on single screen
 Night auditing and Various MIS/Flash reports
 Housekeeping management (Room Block & Clear Rooms)
 Easy to use Single Window operation for quicker transactions
Telephone Management
 Easy to use operator console facility
 Simplified call accounting
 Maintain record of wake-up calls to be made and display messages to guests
Banquets & Conferences
 Quick book and extended book selection option
 Capture event information, flow of events, set-up styles and payment terms
etc
 Billing options like advance tagging, split bills and tax exemptions etc
 Detailed availability of charts and MIS
HR & Payroll
 Multi-unit and multi-department salary calculation
 Adherence to statutory and legal structures
 Interface to third party attendance recording system
 Leave management, bonus and loans
Materials Management
 Engage in indent management and acquisition management
 Authorization level control for purchase order/Purchase requisition/Indents
 Access item stock level and stock variance reports
 Engage in vendor analysis and quotation maintenance
 Auto generation of purchase requisition based on minimum, maximum and
re-order levels
 Attach scanned purchase order to the system
 View average consumption per day, expected last days and budget
 Butchery management
 Physical stock entry can be updated monthly. Auto updation of variance and
physical stock variance report can be extracted from the system

3.  Multiple stores can be created for various stores. Also the system can handle
main stores, sub-stores concept and transactions
Interface
 Interface to EPABX, door lock, internet billing, attendance interface, Tally
interface etc which enables auto posting
Accounts Receivable
 Generation of reminders and balance confirmation via print and email
 Follow up on payment receivables to create projection reports and track cash
flow
Point of Sale
 Sub-modules include fine dining, quick service, room service, food courts and
delivery
 Confectionery sales
 Complete integration with FO for billing and room service
 Touch POS and Tablet enabled for order generation and billing
 User configurable table layout options to handle restaurant operation from
table layout screen
Sales & Marketing
 Enables easy maintenance of corporate client master
 Tag amenities and rates to corporates and travel agents
 Sales executive wise daily sales call & follow up details and report on revenue
generated
 Corporate MIS on revenues, room nights and ARR
Food & Beverage Costing
 Automated bar and stock management
 Automated consumption and sales posting
 Issue based and recipe based costing methodology and reports
 Detail recipe master with recipe ingredients, sub-recipes, preparation and
presentation methods
 Profitability analysis with drill down features
Maintenance Management

4.  Scheduling and executing preventive maintenance
 Job order generation
 Complaint management and action taken
 Room wise, floor wise, complaint type wise analysis report
Financial Management
 Cost center and department wise transaction entry for income and expense
 Compliant with all local taxation requirements
 Budget and ratio calculation
 Cost center wise profit and loss account reports available. User defined MIS
reports can be created with budget and last year comparison etc
 Attachments of scan copy / soft copy documents can be done for every
transaction recorded
 Ratio analysis
 Cash flow analysis
 Expense Allocation and TDS Entries
Membership Management
 Membership billing
 Service bill entries
 Guest visit entries
 Subscription processing and posting to AR
 Member invoice generation and auto emailing
 SMS alerts to members on debit & credit transactions
Hotel 360
 Online Reputation Management
 Revenue Management
 Channel Management Solution
 Central Reservation System
 Web Booking Engine
 Business Intelligence
Front Office:
1.Registration

5. a. Reservation Check-in
b. Walk-ins
c. Special Room Check-in
d. Room Floor plan display
e. Guest Management
f. Guest Services
g. Guest Photo (in-house)
h. Guest Photo Reg. Card
i. Guest Reg Card (Crystal)
j. Invoice by arrival
k. Mask Guests
l. Turn Away/ Walkout Guest
m. Room Instructions
n. Change Room
2. Reservations:
a. Amend Booking
b. Cancel Booking
c. Room Type Booking
d. Room Rack Console
e. Reserved Guest Messages
f. Assign Guest Rooms
g. Retentions-Cancel/No-Show
h. Close Room Invertory
3. Cashiering
a. Postings
b. Post Extra Charges
c. Tag Deposits to Room
d. Fixed Charge Posting
e. Split Front Desk Charges
f. Split F&B Charges
g. Split Folios
h. Transfer Folios
i. Link/ De-Link Rooms
j. Confirm Checkouts
k. Pax Checkout
l. Check-out
m. Settlements
n. Folio Re-instate
o. Release Stop posting
4. Housekeeping;
a. Room Block
b. Clear Room
c. House Keeping Room Status
d. Laundry Item Master

6. e. Laundry Rate Master
f. Laundry Entry
g. Laundry Bill Printing
h. Settle Laundry Bill
i. Hold Laundry
j. Lost and Found
k. HK Inventory Master
l. HK Issue Entry
m. HK Issue Return
n. User defined print
5. Look ups:
a. Rev. Management Tool
b. Guest Search
c. Inhouse Statistics
d. Expected Arrivals
e. Waitlist Query
f. Provisional No-show
g. Hotel Position
h. Room Status
i. Vacant Rooms
j. Room Blocks
k. Inhouse Rates
l. Quick Balances
m. Rate Query
n. Exchange Rates
o. Todays Checkouts
p. Checkout status
q. View Billing Broadcast
r. Agent Chart
s. Delivery Pending
t. Browse Lost Articles
u.