B-Case 1

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The global CIBs are gradually shifting to a client and flow trading business model … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

… . leading change for this major operational transformation means 5 key workstreams to launch ASAP Client Contribution Collateral Management Prime Brokerage & Prime clearing Client Services Key to segment client & identify opportunities Key to manage default risk of corporate counterparts especially in emerging markets Key to seduce the major asset managers and gain high volumes Key to retain the corporate client by offering outstanding level of services in addition to fair price Process streaming, controls & outsourcing Key to reduce costs and operational risk Client and flow trading business

Client Contribution, a crucial workstream for the flow business Client Contribution ,[object Object],[object Object],[object Object],C-Level Reporting Bank internal use of CC ,[object Object],[object Object],CC external use “client vision” Communication of prices to the Market (screens) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Risk Reporting ,[object Object],[object Object],[object Object],[object Object],Sales Reporting ,[object Object],Ops Reporting

Client Services, the key to efficient client and flow trading business model 6 Drivers of Client services 6 Key Success Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Client Service best practice-Goldman Sachs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Multi-broker platform Dedicated Client Services Account Representative ,[object Object],[object Object],Hearsay reporting Middle- and back-office outsourcing* Fund administration – independent NAV delivery * ,[object Object]

Strategy of cutting edge prime brokers is to become both global broker and global prime clearer ,[object Object],[object Object],[object Object],[object Object],PURE FCM Execution & clearing on listed options and futures GLOBAL BROKER Listed options & futures, Fx sport, fwd & options, some bonds and equities GLOBAL CLEARER Options & Futures Fx GLOBAL BROKER Listed options & futures, Fx sport, fwd & options, OTC derivatives, cash bonds & equities Voice and e-trading GLOBAL PRIME CLEARER Options & Futures Fx, OTC derivatives, cash bonds & equities Global market access Global clearing /settlement Trade processing Market commentary Capital introduction Financing leverage Start up services Asset Custody Securities Lending Global cross margining Reporting management Risk management

B-Case 1

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