This document discusses bringing international mail into the digital 21st century and rethinking the communications process. It notes that while physical mail is still important, digital options are growing and more countries are offering hybrid mail services that integrate electronic and physical delivery. Data from the Universal Postal Union shows the number of countries offering different types of digital postal services and statistics on hybrid mail volume for some countries. The document advocates transitioning more postal services to digital while still supporting a role for physical mail.

1. Bringing International Mail into the Digital 21st Century
Rethinking the Communications Process
September 17-19, 2012
World Postal Business Forum
PostExpo
Brussels
© Global Address Data Association 2012

3. Maile
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Mailed May 12 2012
Returned September 2 2012
Mailed March 27 2012
Returned September 2 2012

5. “Of course you
can send a
message to your
friend in
California, as long
as it’s on paper
and you buy a
stamp from us,
and put it in the
right place on the
envelope, and the
address is correct,
and you bring it to
us.”

6. IPC History and Projections
(c) Global Address Data Association 6

7. UPU Changing Volume of Mail
7(c) Global Address Data Association

8. UPU Changing Value of Mail
8(c) Global Address Data Association

9. Physical is most
definitely not over

10. UPU Cross-border volumes and
revenues
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11. Development of postal services in 2010
UPU January 2012

12. 12
(c) 2012 Global Address Data Association,
Inc.

14. UPU Survey of Postal E-Services
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Region
# of
Countries
Postal Electronic
Mailbox (103)
Hybrid Mail –
electronic to
physical (113)
Hybrid Mail –
physical to
electronic (114)
Industrialized
Countries
15 6 10 7
Arab Region 12 4 5 5
Asia-Pacific 16 4 2 1
Europe and CIS 16 5 9 3
Latin America 13 2 4 2
Africa 21 3 4 2
Total 93 24 34 20
International: 6 of 78 developing countries
4 of 16 industrialized countries

15. Development of postal services in 2010
UPU January 2012

16. Country 2011
Bosnia and Herzegovina 500
Brazil 7,163
Cyprus 1,585,618
Estonia ND 197 (2010)
Greece 786
Italy 2,715,161
Lithuania 4,799
Namibia ND 47,373 (2010)
Nepal 25
Qatar 12,255
Romania 40,812
Swaziland 499
USA ND 1,148,000 (2010)
NUMBER OF HYBRID MAIL ITEMS, INTERNATIONAL SERVICE – DISPATCH
UPU
Online
Data

17. Digital World
5/28/2013 (c) Global Address Data Association 2012 17

19. Charles Prescott
Global Address Data
Association
Charles@globaladd
ress.org
+1.914.533.0208
Enrico Barboglio
Xplor Italy
Enrico.barboglio@x
loritalia.it
+39.02.26.92.70.81