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Project Management for
Public Works Professionals
Charles R. (Chas) Jordan
M.P.A., P.W.E., F.M.P.
Assistant Public Works Director /
Facilities Manager
City of Largo, Florida
Santa Fe Branch – May 5, 2017
APWA Florida Chapter
Suggested Resources
● IFMA FMP Program – Project Management
● Project Management Professional (PMP)
Program Information
● MS Project and Other Project Management
Software Courses
● APWA Materials -
– Management of Public Works Construction Projects
– Project Management in Construction
– PSMJ Project Management Bootcamp
PM Basics
● Project Management – Can't be Taught
in an Hour
● Same Basic Principles of Project
Management apply to general
Management
● Experience is the best way to learn
appropriate project management
principles
● There is no such thing as a perfect
Project.
What is a Project?
● According to Joseph Juran:
– “A Problem scheduled for Solution”
● According to IFMA:
– “Projects are specific units of work that
when completed produce an outcome or
achieve an objective”
● According to Chas:
– “Something that needs to get done.”
Examples of Projects
● Building a Treatment Plant
● Replacing a Roof on a Building
● Repaving a Street
● Developing a Strategic Plan
● Developing a Budget Submittal
● Implementing a new software system
● Becoming Accredited
What is Project Management?
● According to IFMA:
– “Project Management is the coordination of
people, funds and resources, tasks, and
approvals required to accomplish an objective”
● According to PMI:
– “Project Management is the application of
knowledge, skills and techniques to execute
projects effectively and efficiently”
● According to Chas:
– Project Management is the skills to get
something done within the planned
requirements
Project Management in Public
Works
● Why is it important?
● How many projects do each of us work
on per day?
– Per week?
– Per year?
● Can we get away with being good
Public Works Professionals and never
manage a project?
“All things are created twice;
first mentally; then physically.
The key to creativity is to
begin with the end in mind,
with a vision and a blue print
of the desired result.”
- Stephen Covey
Project Management Basics
● What do you need to make a
project successful
– Scope (Clear and Specific)
– Resources (Financial,
Physical, and Personal)
– Time (an established
Deadline)
The Role of the
Project Manager
● Congratulations! You are now a PM. May
God have mercy on your soul...
● What do you do? What do you need to
know?
● What is a quality Project Manager?
– Leader
– Knowledgable
– Team Builder and Facilitator
– Good Manager of People and Resources
– Quality Communicator
Project Schedule
● As the Project Manager, upon being
given a Project to manage, you should
follow a basic four step schedule:
1.Project Initiation
2.Project Planning
3.Project Performance
4.Project Review
Project Initiation
● Determination of the Project Manager
● Development of the Project Scope
● Determination of the total Project
Budget
● Selection of Project Team Members
● Designation of the Timeframe or
Deadline
Project Planning
● Development of a Project
Management Plan (PMP)
– Should Include:
● Designated Project Manager
● Total Project Budget
● Project Timeframe
● Sponsor or Designated Representative
● Customer
● The Project Scope (in less than one page)
● General Description of the Project
● Any Resources needed for the Project
● Signatures of Approved Parties
Example of a PMP
Project Planning
● Work Breakdown Structure (WBS)
– Checklist of tasks through the Projects
major milestones
● Basic task list that divides the project's
deliverables and work into manageable or
logical subdivisions
● Assists in clarifying the project's scope
● Easily managed in assigning work and
resources
● Can assist in development of Project plan and
budget
Project Planning
● Development of Specific Project
Budget
– A Project Budget should include
● The total designated in your City or County
Departmental budget
● A broken down budget by major project
deliverables
● A Contingency
● Variances
● Project Actuals
– Learn to love Spreadsheets (even though
they are a pain)
Example of a Project Budget
Project Planning
● Development of Project
Timeline
– A Project Timeline can be established
through a:
● General Calendar
● Gantt Chart
● Electronic Calendar Meetings
– A Timeline should include:
● Set Start and End Dates
● Major Milestones
● Completion Targets
Project Planning
● Procurement of Resources
– Recruitment of Quality Project Team
Members
● Assessment of Team Strenghts and
Weaknesses
● Designation of Members to particular aspects
of objectives of the project
● Good Mix of Skills and Abilities
● Right people in the right place
– Appropriation of Equipment and Supplies
● Do you need an end loader or a backhoe?
Project Performance
● Keeping to the Schedule
– Two to Three Week Look Aheads
– Schedule Updates Every Monday Morning
– Review of Objectives each week
– Flexible time schedules within Timeframe
● Keeping to the Budget
– Minimum Monthly Financials (Project Payments)
– Variance Reports as Major Purchases are Made
● Keeping to the Scope
– Change Order Reviews
– Project Team Management – Who Has the Power??
Project Performance
● “Scope Creep”
– According to Wikipedia:
● “Uncontrolled changes in a project's scope”
– According to Infolific:
● “Change in Project Scope after Project is Started”
– According to Chas:
● The Project Manager isn't doing their job, or
politics reared it's ugly head.
– Example:
● Adding a Landscaping Element to a Road Project
After the Fact
Top 20 Excuses Why Projects
Fail – PSMJ – Chas's Favorites
● The project team was full of incompetents.
● I didn't have enough time.
● The budget was unrealistic.
● I couldn't get enough help.
● The schedule was unrealistic.
● The contractor didn't understand the job.
●
This job was “unique”.
Project Review / Completion
● Closing Out the Project
– Acceptance of Deliverables
● Is the Project meeting the Scope and/or
Specification?
● Has it been properly inspected?
● Have you reviewed your checklist (WBS) and
everything has been checked off?
● Has a punchlist been reviewed and completed?
● Has warranty information been properly
developed and turned over?
● Has retainage been reviewed and approved?
● Has all correct documentation been turned over?
Project Review / Completion
● Reviewing the Project
– Evaluate the Outcomes and Outputs
● Did they meet the Customer's Expectations?
● Did they meet the requirements in the PMP?
● Has the basic Scope been met?
– Tools for Review:
● Balance Scorecard Review
● After Action “Lessons Learned” Review
(whether the project went well or not)
● Scope and Financial Audits to determine
variance
Unique Aspects of PW Project
Management
● Politics
– City or County Commissions and Councils
– Public Opinion and Input
– Districts
– N.I.M.B.Y.
● Media
– Under the microscope
– Build Relationships with Reporters
– Have your facts straight
– Weekly or Monthly Status Reports
Takeaways
● Train your Project Managers
– PSMJ
– PMI
● Develop a functional System in Your
Department
– PMP Worksheets
– WBS Worksheets
● Even Good Projects Go Bad, the
Difference: The Project Manager
Questions / Comments?

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Project Management for Public Works Professionals - Santa Fe Branch 2017

  • 1. Project Management for Public Works Professionals Charles R. (Chas) Jordan M.P.A., P.W.E., F.M.P. Assistant Public Works Director / Facilities Manager City of Largo, Florida Santa Fe Branch – May 5, 2017 APWA Florida Chapter
  • 2. Suggested Resources ● IFMA FMP Program – Project Management ● Project Management Professional (PMP) Program Information ● MS Project and Other Project Management Software Courses ● APWA Materials - – Management of Public Works Construction Projects – Project Management in Construction – PSMJ Project Management Bootcamp
  • 3. PM Basics ● Project Management – Can't be Taught in an Hour ● Same Basic Principles of Project Management apply to general Management ● Experience is the best way to learn appropriate project management principles ● There is no such thing as a perfect Project.
  • 4. What is a Project? ● According to Joseph Juran: – “A Problem scheduled for Solution” ● According to IFMA: – “Projects are specific units of work that when completed produce an outcome or achieve an objective” ● According to Chas: – “Something that needs to get done.”
  • 5. Examples of Projects ● Building a Treatment Plant ● Replacing a Roof on a Building ● Repaving a Street ● Developing a Strategic Plan ● Developing a Budget Submittal ● Implementing a new software system ● Becoming Accredited
  • 6. What is Project Management? ● According to IFMA: – “Project Management is the coordination of people, funds and resources, tasks, and approvals required to accomplish an objective” ● According to PMI: – “Project Management is the application of knowledge, skills and techniques to execute projects effectively and efficiently” ● According to Chas: – Project Management is the skills to get something done within the planned requirements
  • 7. Project Management in Public Works ● Why is it important? ● How many projects do each of us work on per day? – Per week? – Per year? ● Can we get away with being good Public Works Professionals and never manage a project?
  • 8. “All things are created twice; first mentally; then physically. The key to creativity is to begin with the end in mind, with a vision and a blue print of the desired result.” - Stephen Covey
  • 9. Project Management Basics ● What do you need to make a project successful – Scope (Clear and Specific) – Resources (Financial, Physical, and Personal) – Time (an established Deadline)
  • 10. The Role of the Project Manager ● Congratulations! You are now a PM. May God have mercy on your soul... ● What do you do? What do you need to know? ● What is a quality Project Manager? – Leader – Knowledgable – Team Builder and Facilitator – Good Manager of People and Resources – Quality Communicator
  • 11. Project Schedule ● As the Project Manager, upon being given a Project to manage, you should follow a basic four step schedule: 1.Project Initiation 2.Project Planning 3.Project Performance 4.Project Review
  • 12. Project Initiation ● Determination of the Project Manager ● Development of the Project Scope ● Determination of the total Project Budget ● Selection of Project Team Members ● Designation of the Timeframe or Deadline
  • 13. Project Planning ● Development of a Project Management Plan (PMP) – Should Include: ● Designated Project Manager ● Total Project Budget ● Project Timeframe ● Sponsor or Designated Representative ● Customer ● The Project Scope (in less than one page) ● General Description of the Project ● Any Resources needed for the Project ● Signatures of Approved Parties
  • 15. Project Planning ● Work Breakdown Structure (WBS) – Checklist of tasks through the Projects major milestones ● Basic task list that divides the project's deliverables and work into manageable or logical subdivisions ● Assists in clarifying the project's scope ● Easily managed in assigning work and resources ● Can assist in development of Project plan and budget
  • 16. Project Planning ● Development of Specific Project Budget – A Project Budget should include ● The total designated in your City or County Departmental budget ● A broken down budget by major project deliverables ● A Contingency ● Variances ● Project Actuals – Learn to love Spreadsheets (even though they are a pain)
  • 17. Example of a Project Budget
  • 18. Project Planning ● Development of Project Timeline – A Project Timeline can be established through a: ● General Calendar ● Gantt Chart ● Electronic Calendar Meetings – A Timeline should include: ● Set Start and End Dates ● Major Milestones ● Completion Targets
  • 19. Project Planning ● Procurement of Resources – Recruitment of Quality Project Team Members ● Assessment of Team Strenghts and Weaknesses ● Designation of Members to particular aspects of objectives of the project ● Good Mix of Skills and Abilities ● Right people in the right place – Appropriation of Equipment and Supplies ● Do you need an end loader or a backhoe?
  • 20. Project Performance ● Keeping to the Schedule – Two to Three Week Look Aheads – Schedule Updates Every Monday Morning – Review of Objectives each week – Flexible time schedules within Timeframe ● Keeping to the Budget – Minimum Monthly Financials (Project Payments) – Variance Reports as Major Purchases are Made ● Keeping to the Scope – Change Order Reviews – Project Team Management – Who Has the Power??
  • 21. Project Performance ● “Scope Creep” – According to Wikipedia: ● “Uncontrolled changes in a project's scope” – According to Infolific: ● “Change in Project Scope after Project is Started” – According to Chas: ● The Project Manager isn't doing their job, or politics reared it's ugly head. – Example: ● Adding a Landscaping Element to a Road Project After the Fact
  • 22. Top 20 Excuses Why Projects Fail – PSMJ – Chas's Favorites ● The project team was full of incompetents. ● I didn't have enough time. ● The budget was unrealistic. ● I couldn't get enough help. ● The schedule was unrealistic. ● The contractor didn't understand the job. ● This job was “unique”.
  • 23. Project Review / Completion ● Closing Out the Project – Acceptance of Deliverables ● Is the Project meeting the Scope and/or Specification? ● Has it been properly inspected? ● Have you reviewed your checklist (WBS) and everything has been checked off? ● Has a punchlist been reviewed and completed? ● Has warranty information been properly developed and turned over? ● Has retainage been reviewed and approved? ● Has all correct documentation been turned over?
  • 24. Project Review / Completion ● Reviewing the Project – Evaluate the Outcomes and Outputs ● Did they meet the Customer's Expectations? ● Did they meet the requirements in the PMP? ● Has the basic Scope been met? – Tools for Review: ● Balance Scorecard Review ● After Action “Lessons Learned” Review (whether the project went well or not) ● Scope and Financial Audits to determine variance
  • 25.
  • 26. Unique Aspects of PW Project Management ● Politics – City or County Commissions and Councils – Public Opinion and Input – Districts – N.I.M.B.Y. ● Media – Under the microscope – Build Relationships with Reporters – Have your facts straight – Weekly or Monthly Status Reports
  • 27. Takeaways ● Train your Project Managers – PSMJ – PMI ● Develop a functional System in Your Department – PMP Worksheets – WBS Worksheets ● Even Good Projects Go Bad, the Difference: The Project Manager