1. Measure
Manage
Master

2. Measure
Manage
Master
According to HRExaminer:
traditional performance
management software
based on annual and
quarterly reviews,
“miss the whole rhythm
of the business.”
They expect to see systems that
allow instantaneous evaluation and
they expect to see case studies that
demonstrate the power of “always
on” performance evaluation.

3. Measure
Manage
Master
The workplace is one of the
most feedback-deprived places
in modern life and casinos need
to be especially aware of this.
Lack of feedback in casinos results in
policies and procedures not being
strictly followed, which leaves them
unprotected from the damaging effects
of negligence and fraud both by external
sources and an organization’s own staff.

4. Measure
Manage
Master
Remain great by
getting the right people on the bus,
the wrong people off the bus,
and the right people in the right seats.

5. BENEFITS
Achieve cost savings of between 10% and 15%
Drastically reduce high risk, vulnerable
parts of operations
Increase customer engagement, brand loyalty
and revenue

6. TABLE GAMES
Don’t leave money on the table
COMPLIANCE
Stay above the board
MARKETING
Brand loyalty
SURVEILLANCE
SECURITY
Looking out for you
Tight controls
FOOD & BEVERAGE
CASH DESK
Keep the house from burning
Tight controls
SLOTS
Make sense of the data revolution