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Build Your Online
    Presence
    Connie Hancock and Jenny Nixon
       UNL Extension Educators
Online Presence Strategy
How many of you have…….
The Rule of 250
The Average person knows at least 250

        Those 250 know 250



         You have access to

           62,500 people
US Social Networks Users
       2009-2013
US Facebook Users 2009-2013
   millions and % change
Tools US online Retailers Plan to Use
Most Important Aspect of Marketing
           Plan in 2011
E-commerce as Percent of Total Value:
           2003 - 2008




 http://www.census.gov/econ/estats/2008/2008reportfinal.pdf
Local Search
           Go to
  http://www.google.com/
Search
Restaurants near Kearney Nebraska
Keyword Search
Search for someone’s business
What did you find?
• What keywords are you using?
• What results did you receive?
• Who was first?
• Let’s take a look!
Place Page
• Need Google account – free

• Claim your bubble

• Verify your location

• Edit Place page

• Dashboard Information
Google Places




         http://www.google.com/places/
Check all maps
•   Yahoo! maps
•   Bing maps
•   Mapquest
•   Google maps


         For help in claiming “bubbles” – go to
         http://huskerpreneur.com and
         click on Resources/Workshop Materials/Online Maps
QR Codes
• QR Codes are barcodes for smartphones

• Direct phone user to a URL, text, phone number, SMS

• Generated by QR Code generator

• Small picture file that can be copied and pasted

• Use QR Codes to track clicks, offers, direct to page
  • http://goo.gl/
  • http://qrcode.kaywa.com/
  • http://bit.ly/
YOUR WEBSITE
Part of the Blue Print
• Owned Media – what you control
• Earned Media – reviews
• Paid Media – what you purchase




     http://mashable.com/2010/02/11/social-objects/
Owned/Claimed Media
•   Web site
•   Mobile Site
•   Blog
•   Twitter account
•   Facebook page
•   Flickr
•   Youtube channel
•   Map locations
Website - Builds Foundation

•   You Control
•   You Own Channels
•   Contributes to portfolio
•   Lays foundation for ‘earned’ value
Website - Builds a Bridge
• Connects social experience to destination
• Creates a ecosystem where communities
  are already active



 Uncover locations that
require your engagement –
how, where, when and to
what extent
The Big Four
Facebook
• More than 500 million active users

• 50% active users log on every day

• Average user has 130 friends

• People spend over 700 billion minutes a month
LinkedIn
• 101 million members worldwide

• In over 200 Countries

• Used by 69 of Fortune 100 companies

• 52% located outside of U.S.
Twitter
• 1 billion tweets posted per week

• 50 million – average # of tweets sent per day - 2010

• 140 million – average # of tweets sent per day - April
  2011




         http://blog.kissmetrics.com/twitter-statistics/
YouTube
• Exceeds 2 billion views a day

• 24 hours of video uploaded every minute

• Average person spends 15 minutes a day on YouTube

• More video is uploaded in 60 days than all 3 major US
  networks created in 60 years
• 70% of traffic comes from outside of U.S.
Earned Media
• Result of owned, paid, and participatory
  programs
  o   Blog posts
  o   Tweets
  o   Status updates
  o   Comments
Manage Your Reputation
• 84 percent of Americans say online reviews
  influence their purchasing decisions
• Check out your ‘reputation’ at…
      Yelp
      Citysearch
      Yahoo! Local
      Google Maps
      Angie’s List
      TripAdvisor
      Epinions
      Twitter
Paid Media
• Represents what we purchase
  o   Display ads, paid search, sponsorships
• Can complement, reinforce and polish
Five Tips for Online Presence



                                        Have a Complete Picture
Know Why You are Online




     Be Active                                  Provide Value
                          Be Credible
Know Why You Are Online

• Top Three Reasons
• Set a Goal for Each
Have a Complete Picture

• Check out competition
• Spend time each month updating
  profile
• Personalize
Be Active

• Commit
• Set a Schedule to Update Page
  • 10 min/day
  • 1 hour/week
  • 3 hour/month
Provide Value

• Weekly Blog
• Specials
• Expertise
Be Credible

• Profile
• Current Information
• NO spelling errors
• Join Relevant Groups
HOW DO WE
 DO IT ALL?
Google Alerts




   http://www.google.com/alerts
Twitter Search




        http://search.twitter.com/
One Piece – Many Deliverables
Write content for blog
• Blog has RSS feed which goes to feed reader
• Announce the blog update on twitter which
  automatically goes to Facebook

Create a video
 • Post a link on website
 • Upload to youtube
 • Upload same episode to your ITunes podcast
Talk about different things - not just about yourself! Make
it 'interesting'!
YOUR WEBSITE
Marketing Strategy
• Need a Social Networking/Media Strategy
  o   Research customer
  o   Determine time commitment
• Building relationships and reputations
• Adding value to conversations relevant to your
  business.
• Analyze
  o   What marketing worked well?
  o   What marketing didn't work well or not at all?
  o   Are there any standout reasons?
Ask yourself
• What are your on-line marketing goals?
• Who is your on-line target market?
• How do you plan to increase your target market?
• Which on-line tool/tools will you incorporate in the next
  6 months?
• What is your call to action?
• How does your on-line marketing strategy fit into your
  traditional marketing strategy?
• How do you plan to incorporate this into your marketing
  strategy?
Three E’s of Social Media
• Educate
• Engage
• Entertain




     Ten Golden Rules to Internet Marketing
Resources
Contact Information


EMAIL ME AT
CHANCOCK1@UNL.EDU

JNIXON1@UNL.EDU
Extension is a Division of the Institute of Agriculture and Natural Resources at
the University of Nebraska–Lincoln cooperating with the Counties and the
United States Department of Agriculture.
University of Nebraska–Lincoln Extension educational programs abide with the
nondiscrimination policies of the University of Nebraska–Lincoln and the
United States Department of Agriculture.

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Buildyouronlinepresence kearney

  • 1. Build Your Online Presence Connie Hancock and Jenny Nixon UNL Extension Educators
  • 3. How many of you have…….
  • 4. The Rule of 250 The Average person knows at least 250 Those 250 know 250 You have access to 62,500 people
  • 5.
  • 6.
  • 7. US Social Networks Users 2009-2013
  • 8. US Facebook Users 2009-2013 millions and % change
  • 9. Tools US online Retailers Plan to Use
  • 10. Most Important Aspect of Marketing Plan in 2011
  • 11. E-commerce as Percent of Total Value: 2003 - 2008 http://www.census.gov/econ/estats/2008/2008reportfinal.pdf
  • 12.
  • 13. Local Search Go to http://www.google.com/
  • 15. Keyword Search Search for someone’s business
  • 16. What did you find? • What keywords are you using? • What results did you receive? • Who was first? • Let’s take a look!
  • 17. Place Page • Need Google account – free • Claim your bubble • Verify your location • Edit Place page • Dashboard Information
  • 18. Google Places http://www.google.com/places/
  • 19. Check all maps • Yahoo! maps • Bing maps • Mapquest • Google maps For help in claiming “bubbles” – go to http://huskerpreneur.com and click on Resources/Workshop Materials/Online Maps
  • 20. QR Codes • QR Codes are barcodes for smartphones • Direct phone user to a URL, text, phone number, SMS • Generated by QR Code generator • Small picture file that can be copied and pasted • Use QR Codes to track clicks, offers, direct to page • http://goo.gl/ • http://qrcode.kaywa.com/ • http://bit.ly/
  • 21.
  • 23. Part of the Blue Print • Owned Media – what you control • Earned Media – reviews • Paid Media – what you purchase http://mashable.com/2010/02/11/social-objects/
  • 24. Owned/Claimed Media • Web site • Mobile Site • Blog • Twitter account • Facebook page • Flickr • Youtube channel • Map locations
  • 25. Website - Builds Foundation • You Control • You Own Channels • Contributes to portfolio • Lays foundation for ‘earned’ value
  • 26. Website - Builds a Bridge • Connects social experience to destination • Creates a ecosystem where communities are already active Uncover locations that require your engagement – how, where, when and to what extent
  • 28. Facebook • More than 500 million active users • 50% active users log on every day • Average user has 130 friends • People spend over 700 billion minutes a month
  • 29. LinkedIn • 101 million members worldwide • In over 200 Countries • Used by 69 of Fortune 100 companies • 52% located outside of U.S.
  • 30. Twitter • 1 billion tweets posted per week • 50 million – average # of tweets sent per day - 2010 • 140 million – average # of tweets sent per day - April 2011 http://blog.kissmetrics.com/twitter-statistics/
  • 31. YouTube • Exceeds 2 billion views a day • 24 hours of video uploaded every minute • Average person spends 15 minutes a day on YouTube • More video is uploaded in 60 days than all 3 major US networks created in 60 years • 70% of traffic comes from outside of U.S.
  • 32. Earned Media • Result of owned, paid, and participatory programs o Blog posts o Tweets o Status updates o Comments
  • 33. Manage Your Reputation • 84 percent of Americans say online reviews influence their purchasing decisions • Check out your ‘reputation’ at…  Yelp  Citysearch  Yahoo! Local  Google Maps  Angie’s List  TripAdvisor  Epinions  Twitter
  • 34. Paid Media • Represents what we purchase o Display ads, paid search, sponsorships • Can complement, reinforce and polish
  • 35. Five Tips for Online Presence Have a Complete Picture Know Why You are Online Be Active Provide Value Be Credible
  • 36. Know Why You Are Online • Top Three Reasons • Set a Goal for Each
  • 37. Have a Complete Picture • Check out competition • Spend time each month updating profile • Personalize
  • 38. Be Active • Commit • Set a Schedule to Update Page • 10 min/day • 1 hour/week • 3 hour/month
  • 39. Provide Value • Weekly Blog • Specials • Expertise
  • 40. Be Credible • Profile • Current Information • NO spelling errors • Join Relevant Groups
  • 41. HOW DO WE DO IT ALL?
  • 42. Google Alerts http://www.google.com/alerts
  • 43. Twitter Search http://search.twitter.com/
  • 44. One Piece – Many Deliverables Write content for blog • Blog has RSS feed which goes to feed reader • Announce the blog update on twitter which automatically goes to Facebook Create a video • Post a link on website • Upload to youtube • Upload same episode to your ITunes podcast Talk about different things - not just about yourself! Make it 'interesting'!
  • 46. Marketing Strategy • Need a Social Networking/Media Strategy o Research customer o Determine time commitment • Building relationships and reputations • Adding value to conversations relevant to your business. • Analyze o What marketing worked well? o What marketing didn't work well or not at all? o Are there any standout reasons?
  • 47. Ask yourself • What are your on-line marketing goals? • Who is your on-line target market? • How do you plan to increase your target market? • Which on-line tool/tools will you incorporate in the next 6 months? • What is your call to action? • How does your on-line marketing strategy fit into your traditional marketing strategy? • How do you plan to incorporate this into your marketing strategy?
  • 48. Three E’s of Social Media • Educate • Engage • Entertain Ten Golden Rules to Internet Marketing
  • 50. Contact Information EMAIL ME AT CHANCOCK1@UNL.EDU JNIXON1@UNL.EDU
  • 51. Extension is a Division of the Institute of Agriculture and Natural Resources at the University of Nebraska–Lincoln cooperating with the Counties and the United States Department of Agriculture. University of Nebraska–Lincoln Extension educational programs abide with the nondiscrimination policies of the University of Nebraska–Lincoln and the United States Department of Agriculture.

Notes de l'éditeur

  1. http://www.emarketer.com/Results.aspx?dsNav=Rpp:25,N:701 Facebook use in the US will continue on a solid growth track over the next three years, as the site cements its place at the epicenter of internet activity. As more users of all ages flock to the popular social network, marketers will find new opportunities to tap into an engaged, demographically diverse audience.
  2. http://www.emarketer.com/Results.aspx?dsNav=Rpp:25,N:888 Customer product reviews are becoming a fixture on retail and consumer brand websites, with over 80% of retailers planning to feature them by the end of 2010. The accelerated adoption of customer reviews indicates a more enlightened approach to handling negative comments—that is, occasional negative reviews do not hurt sales.
  3. http://www.emarketer.com/Results.aspx?dsNav=Rpp:25,N:700 As the US restaurant industry recovers, operators are increasingly employing mobile and social media marketing to meet consumer expectations. Businesses that engage, provide value and reach potential diners where they spend their time will be at a distinct advantage.
  4. U.S. Census Bureau E-Stats – E-commerce 2008, released May 27, 2010 Everyone seems to focus on the retail side of things because most consumers have experienced transactions on-line. However manufacturers led all industry sectors, with e-commerce accounting for 39 percent ($2,154 billion) of total shipments—up substantially for the seventh straight year. And equally important, Wisconsin is only second to Indiana in our reliance on manufacturing employment. http://www.census.gov/econ/estats/2008/2008reportfinal.pdf
  5. Expanding marketing efforts beyond the local “trade area” Enhancing the capabilities in selling products and services to wider audiences Becoming more effective in customer service Improve the effectiveness of communications with customers and suppliers Become more efficient in internal operations (human resources, purchasing, marketing, and more)