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Plant a Fish
Communication
    Plan

   Chi-Chi Millaway
Agenda
   Background
   Research
   Analysis & Outcomes
   Communication Plan
     Objectives
     Strategies, tactics and recommendations
 Logistics
    Budget, timeline and evaluation
Background
 Launched by Fabien Cousteau on June 7, 2010

 Mission: Educate • Empower • Restore

 Restoration “Planting” Projects
    Coral and mangroves in South Florida
    Oysters in New York Harbor
    Coral in Maldives
    Sea Turtles in El Salvador
Organizational Objective
 Restore and protect healthy waters around the world
 through hands-on outdoor education and restoration
 initiatives



 Develop the PAF brand
Research
 First step
    Research  Act  Communicate  Evaluate


 Determine
   What we know
   What we don’t know
         Issues management
   What we want to know
         Right messages  Right audiences  Right channels
SWOT Analysis

  Strengths         Weaknesses
  Current assets    Current disadvantages




  Opportunities Threats
  Emerging assets   Emerging disadvantages
Strengths
 Unique name and logo                            S W
 Authority                                       O T
   Founder and board
 Mission
   Restoration and education initiatives
 Projects
   Fun, impactful  Success stories
 Media
   Social media, website, Pepsi Refresh  Good
    presence
Weaknesses
                                                     S W
 Strong competition
                                                     O T
 Limited support
   “I can’t make a difference”
 Limited funding
 Media
   Social media, website, Pepsi Refresh  Quality
 Name
   How do you plant a fish?
   Is this Plenty of Fish?
Opportunities
                                           S W
 Increased visibility
                                           O T
    Unique name, replanting, grant wins
 Support network
    Passionate volunteers
    Student advocates
    Partnerships
    Corporate sponsors
 Measurable success
Threats
                                                         S W
 Crisis
                                                         O T
    Environmental or volunteer-related
 Projects
    Unsuccessful, too many
 Resources
    Overworked founder and volunteers
    Lack of volunteers, partners, sponsors, donations
 Failure to gain market share
Outcomes
 Likelihood               Overworked
                          founder                   Well-known
                                                    brand
                                 Strong             (action)
                                support
              Name              (action)
                                            Successful
              confusion                     projects

                                              Environ/site
                                              crisis

                                                             Magnitude

                                   Little
                                support             Well-known
                               (nothing)            brand
                                                    (nothing)
Communication Plan
 Objective
   Develop the PAF brand by building a strong
    reputation and network of supporters


 Strategies
    Educate       Improve the quality and quantity of
                   PAF’s media coverage
   Empower        Broaden PAF’s audience and support
                   network
   Restore        Build PAF’s reputation as a premier
                   nonprofit
Empower: Broaden PAF’s audience
                                  Educate
 Volunteers
                                  Empower
 Activists                       Restore
 Opinion leaders
 Local community
 Current and potential donors
 Partners
 Sponsors
 Media
Reaching new audiences
                                                       Educate
     Message: Where does the audience stand?
                                                       Empower
          Rec: Audience questionnaire*                Restore
          Identify opinions & beliefs
               Polls, surveys & informal interviews

     Medium: How do you reach them?
          Rec: Communication audit*
          Evaluate communication effectiveness



*See appendix
Communication Grid
                                                  Press                Word-of-
                  Website   Facebook   Twitter              Projects
                                                 Releases               Mouth

  Volunteers        X          X         X                     X          X

   Activists        X          X                                          X

Opinion leaders     X                                                     X

Local community     X                    X                     X          X

    Donors          X          X                               X          X

   Partners         X                               X          X          X

   Sponsors         X                               X          X          X

    Media           X                               X
Empower: Broaden support network
School & Partner Outreach
                                                                      Educate
   Expand cause partnerships
                                                                      Empower
      Partner letter to environmental and conservation groups*
      Volunteer programs with dive groups*                           Restore


   Expand school partnerships
      Partner letter to NYC high schools with environmental or service
       focus*

   Develop educator partnerships
      NYU environmental conservation education program



*See appendix
Empower: Broaden financial support
 Corporate partnerships & philanthropy                 Educate
    Media outreach*                                    Empower
    Leverage "connections" to corporate sponsors
                                                        Restore
          Vilebrequin & sea turtles
          Find a mangrove sponsor!

 Funding options
    Microgiving
    Grants*
       Granted lost momentum  Freelancer
    Fundraisers
       Oyster event at a restaurant
       Individuals give over $230 billion annually


 Leverage support network
    New HS partnership model
                                                      *See appendix
Recommendations to Empower
                                                      Educate
 Identify audience opinion via polls, surveys &
                                                      Empower
  interviews
                                                      Restore
 Audit communications and improve website and
  social media

 Reach out to schools and potential partners

 Identify connections for corporate sponsorships
 Pursue microgiving, grant and fundraising options
 Develop a HS partnership model
Educate: Quality of media coverage
                                               Educate
   Media content analysis*                    Empower
     What and how much is the media saying?   Restore
     How does that compare to competitors?

   Researches messages
      Determine impact
      Adapt & improve




*See appendix
Educate: Quantity of media coverage
   Targeted media pitches*                                            Educate

      Conservation and the environment                                Empower

      Service and education                                           Restore



   Make the issues news
      Leverage planting days and completed projects
      Publicize special events
                   Earth Day, World Ocean Day, National Week of the
                    Oceans
                   Fundraisers
         Identify trends and hooks

*See appendix
Stake in issue
 Issue trend analysis                                           Educate
      Story placement                                           Empower
      Tone                                                      Restore
      Bylines
      Messengers and spokespeople
      Messages

 Identify news hooks and trends

 Problem-opportunity
      Issue: Oyster beds in Hudson destroyed
      Stake: Oysters reduce nitrogen, improve water quality
      Action: Educate students, replant oyster beds
      Opportunity: Students are improving NYC’s water quality
Recommendations to Educate
                                      Educate
 Media content analysis
                                      Empower
                                      Restore
 Media relations
   Leverage projects and events
   Identify issues and news trends
Restore: Stand out from competitors
                                      Educate
                                      Empower
                                      Restore
Competitive landscape
                                               Educate
 Fierce competition
                                               Empower
                                               Restore
 Over 1.5 million nonprofits in US
    Almost 1 million charities
        Over 13,000 environmental charities

 Nearly $2.6 trillion in assets
 Over $1.4 trillion in revenue
Competitive analysis & positioning
 Conservation                                                    Educate
    Focus: Preservation                                          Empower
      Some very limited restoration in specific areas
                                                                  Restore
    Position: PAF is undoing the damage we’ve done
      Message: Fix what we broke


 Biodiversity
    Focus: Policy change
      Goal: Influence government and conduct research
    Position: They change the paperwork, PAF does the footwork
      Message: Local efforts making a global impact


 Species specific projects
    Focus: Advocacy and serving as a resource
    Position: Take action and replant the species now
         Message: Make an immediate impact
Restore: Have the best online position
 Website goal is conversions!                                     Educate
                                                                   Empower
 What do you want visitors to do?
     Contribute
                                                                   Restore
          Audience: Environmentalists with surplus income
          Conversion: Donate via the online form
          Rec: Improve donation form, create donation countdown

     Find information
        Post educational material and resources links
     Learn something/change their mind
       Interact with forums and testimonials

     Subscribe
       Connect with more media
       Methods to promote – Digg, Like, etc.
       Widgets and documents for download
Search Engine Optimization*
 Can I improve presentation, usability or visibility?           Educate
    SEO growth worksheet                                        Empower
                                                                 Restore
 Think of search engines as a particularly big media outlet

 Optimization factors
    Uncontrolled
      Age of domain and site authority
    Specialty searches
      Images, videos, blogs, press releases
    Controlled
      1- Keywords
      2- Links
      3- Social Media
      4- Evaluation
                                                               *See appendix
Step 1: Keywords
 Every page is an opportunity to optimize           Educate

   5-10% target keywords                            Empower

   Invisible and visible text                       Restore


 Focus of optimization =    Keywords
   1- Generate a list
   2- Expand the list
   3- Evaluate list’s popularity
   4- Short list
     High popularity – Low competition – High relevance
   5- Incorporate the words
Step 2: Links
 Quality                                     Educate
                                              Empower
   Generate online buzz
                                              Restore
   Home page or anchor text using keywords


 Quantity
   Link building is free
   “Site of the day” editors
   Google and Yahoo! nonprofit advertising
   Link directories and requests
   Partner Backlinks
Step 3: Social media
 Secure PAF’s online brand                              Educate
                                                         Empower
 Be conversational                                      Restore
    Social networking: Facebook and Twitter
 Be competitive
    Blogs and forums
    Free widgets and apps
 Be accessible
    Social bookmarking: Digg, Reddit and deli.icio.us
    Add “like” buttons to your page
 Be interesting
    YouTube videos and Flickr pictures
Step 4: Measurement
                                                    Educate
 Did the SEO work?
                                                    Empower
                                                    Restore
 Find out the number of hits and unique visitors
    Google analytics
 Determine the accessibility
    .Indexing
    Check landing pages
 Keywords
    Check density and usage per word
 Links
    Check popularity and validity
Recommendations to Restore
                                               Educate
 Own a position your competitors can’t        Empower
                                               Restore

 Optimize keywords, links, social media and
 evaluation
Logistics
        1 month                                          Future
-Audience questionnaire                - Create a social media role
- Communication survey                 -Create online communities and forums
- Media content analysis               -Develop a volunteer plan
- Competitive positioning              - Improve donor relations (newsletter)



       4 months                  8 months               1 year(Evaluation)
- Pursue funding            - School and          -Media monitoring
- SEO                       partner outreach      - Google page rank
- Issue trend analysis      - Develop HS          - Increase in supporters and
- Media pitches             partnership model     funding
Q&A

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Strategic Communication/Fundraising Plan: Plant a Fish

  • 1. Plant a Fish Communication Plan Chi-Chi Millaway
  • 2. Agenda  Background  Research  Analysis & Outcomes  Communication Plan  Objectives  Strategies, tactics and recommendations  Logistics  Budget, timeline and evaluation
  • 3. Background  Launched by Fabien Cousteau on June 7, 2010  Mission: Educate • Empower • Restore  Restoration “Planting” Projects  Coral and mangroves in South Florida  Oysters in New York Harbor  Coral in Maldives  Sea Turtles in El Salvador
  • 4. Organizational Objective  Restore and protect healthy waters around the world through hands-on outdoor education and restoration initiatives  Develop the PAF brand
  • 5. Research  First step  Research  Act  Communicate  Evaluate  Determine  What we know  What we don’t know  Issues management  What we want to know  Right messages  Right audiences  Right channels
  • 6. SWOT Analysis Strengths Weaknesses Current assets Current disadvantages Opportunities Threats Emerging assets Emerging disadvantages
  • 7. Strengths  Unique name and logo S W  Authority O T  Founder and board  Mission  Restoration and education initiatives  Projects  Fun, impactful  Success stories  Media  Social media, website, Pepsi Refresh  Good presence
  • 8. Weaknesses S W  Strong competition O T  Limited support  “I can’t make a difference”  Limited funding  Media  Social media, website, Pepsi Refresh  Quality  Name  How do you plant a fish?  Is this Plenty of Fish?
  • 9. Opportunities S W  Increased visibility O T  Unique name, replanting, grant wins  Support network  Passionate volunteers  Student advocates  Partnerships  Corporate sponsors  Measurable success
  • 10. Threats S W  Crisis O T  Environmental or volunteer-related  Projects  Unsuccessful, too many  Resources  Overworked founder and volunteers  Lack of volunteers, partners, sponsors, donations  Failure to gain market share
  • 11. Outcomes Likelihood Overworked founder Well-known brand Strong (action) support Name (action) Successful confusion projects Environ/site crisis Magnitude Little support Well-known (nothing) brand (nothing)
  • 12. Communication Plan  Objective  Develop the PAF brand by building a strong reputation and network of supporters  Strategies  Educate Improve the quality and quantity of PAF’s media coverage  Empower Broaden PAF’s audience and support network  Restore Build PAF’s reputation as a premier nonprofit
  • 13. Empower: Broaden PAF’s audience Educate  Volunteers Empower  Activists Restore  Opinion leaders  Local community  Current and potential donors  Partners  Sponsors  Media
  • 14. Reaching new audiences Educate  Message: Where does the audience stand? Empower  Rec: Audience questionnaire* Restore  Identify opinions & beliefs  Polls, surveys & informal interviews  Medium: How do you reach them?  Rec: Communication audit*  Evaluate communication effectiveness *See appendix
  • 15. Communication Grid Press Word-of- Website Facebook Twitter Projects Releases Mouth Volunteers X X X X X Activists X X X Opinion leaders X X Local community X X X X Donors X X X X Partners X X X X Sponsors X X X X Media X X
  • 17. School & Partner Outreach Educate  Expand cause partnerships Empower  Partner letter to environmental and conservation groups*  Volunteer programs with dive groups* Restore  Expand school partnerships  Partner letter to NYC high schools with environmental or service focus*  Develop educator partnerships  NYU environmental conservation education program *See appendix
  • 18. Empower: Broaden financial support  Corporate partnerships & philanthropy Educate  Media outreach* Empower  Leverage "connections" to corporate sponsors Restore  Vilebrequin & sea turtles  Find a mangrove sponsor!  Funding options  Microgiving  Grants* Granted lost momentum  Freelancer  Fundraisers  Oyster event at a restaurant  Individuals give over $230 billion annually  Leverage support network  New HS partnership model *See appendix
  • 19. Recommendations to Empower Educate  Identify audience opinion via polls, surveys & Empower interviews Restore  Audit communications and improve website and social media  Reach out to schools and potential partners  Identify connections for corporate sponsorships  Pursue microgiving, grant and fundraising options  Develop a HS partnership model
  • 20. Educate: Quality of media coverage Educate  Media content analysis* Empower  What and how much is the media saying? Restore  How does that compare to competitors?  Researches messages  Determine impact  Adapt & improve *See appendix
  • 21. Educate: Quantity of media coverage  Targeted media pitches* Educate  Conservation and the environment Empower  Service and education Restore  Make the issues news  Leverage planting days and completed projects  Publicize special events  Earth Day, World Ocean Day, National Week of the Oceans  Fundraisers  Identify trends and hooks *See appendix
  • 22. Stake in issue  Issue trend analysis Educate  Story placement Empower  Tone Restore  Bylines  Messengers and spokespeople  Messages  Identify news hooks and trends  Problem-opportunity  Issue: Oyster beds in Hudson destroyed  Stake: Oysters reduce nitrogen, improve water quality  Action: Educate students, replant oyster beds  Opportunity: Students are improving NYC’s water quality
  • 23. Recommendations to Educate Educate  Media content analysis Empower Restore  Media relations  Leverage projects and events  Identify issues and news trends
  • 24. Restore: Stand out from competitors Educate Empower Restore
  • 25. Competitive landscape Educate  Fierce competition Empower Restore  Over 1.5 million nonprofits in US  Almost 1 million charities  Over 13,000 environmental charities  Nearly $2.6 trillion in assets  Over $1.4 trillion in revenue
  • 26. Competitive analysis & positioning  Conservation Educate  Focus: Preservation Empower Some very limited restoration in specific areas Restore  Position: PAF is undoing the damage we’ve done  Message: Fix what we broke  Biodiversity  Focus: Policy change Goal: Influence government and conduct research  Position: They change the paperwork, PAF does the footwork  Message: Local efforts making a global impact  Species specific projects  Focus: Advocacy and serving as a resource  Position: Take action and replant the species now  Message: Make an immediate impact
  • 27. Restore: Have the best online position  Website goal is conversions! Educate Empower  What do you want visitors to do?  Contribute Restore  Audience: Environmentalists with surplus income  Conversion: Donate via the online form  Rec: Improve donation form, create donation countdown  Find information  Post educational material and resources links  Learn something/change their mind  Interact with forums and testimonials  Subscribe  Connect with more media  Methods to promote – Digg, Like, etc.  Widgets and documents for download
  • 28. Search Engine Optimization*  Can I improve presentation, usability or visibility? Educate  SEO growth worksheet Empower Restore  Think of search engines as a particularly big media outlet  Optimization factors  Uncontrolled Age of domain and site authority  Specialty searches  Images, videos, blogs, press releases  Controlled  1- Keywords  2- Links  3- Social Media  4- Evaluation *See appendix
  • 29. Step 1: Keywords  Every page is an opportunity to optimize Educate  5-10% target keywords Empower  Invisible and visible text Restore  Focus of optimization = Keywords  1- Generate a list  2- Expand the list  3- Evaluate list’s popularity  4- Short list  High popularity – Low competition – High relevance  5- Incorporate the words
  • 30. Step 2: Links  Quality Educate Empower  Generate online buzz Restore  Home page or anchor text using keywords  Quantity  Link building is free  “Site of the day” editors  Google and Yahoo! nonprofit advertising  Link directories and requests  Partner Backlinks
  • 31. Step 3: Social media  Secure PAF’s online brand Educate Empower  Be conversational Restore  Social networking: Facebook and Twitter  Be competitive  Blogs and forums  Free widgets and apps  Be accessible  Social bookmarking: Digg, Reddit and deli.icio.us  Add “like” buttons to your page  Be interesting  YouTube videos and Flickr pictures
  • 32. Step 4: Measurement Educate  Did the SEO work? Empower Restore  Find out the number of hits and unique visitors  Google analytics  Determine the accessibility  .Indexing  Check landing pages  Keywords  Check density and usage per word  Links  Check popularity and validity
  • 33. Recommendations to Restore Educate  Own a position your competitors can’t Empower Restore  Optimize keywords, links, social media and evaluation
  • 34. Logistics 1 month Future -Audience questionnaire - Create a social media role - Communication survey -Create online communities and forums - Media content analysis -Develop a volunteer plan - Competitive positioning - Improve donor relations (newsletter) 4 months 8 months 1 year(Evaluation) - Pursue funding - School and -Media monitoring - SEO partner outreach - Google page rank - Issue trend analysis - Develop HS - Increase in supporters and - Media pitches partnership model funding
  • 35. Q&A

Notes de l'éditeur

  1. Millions of plant a tree initiatives  Why stop at the waterline
  2. Success stories  Mangrove collection, aimed for 1,200, got 35,000In the 1st year the kids will have raised 100,000
  3. Can leverage each of these weaknesses into a new opportunityBuild a stronger support networkSeek more fundingPlay on the “connection” to Plenty of FishContact them for a fundraiser dating cruise
  4. Increased visibilityPeople begin to understand the nameFocus on restoration  instead of conservation and advocacy, like so many other groupsSupport network  Tie it all back to the missionEducating and empowering volunteersBuilding for the next generation  Creating students who are environmental stewards“World is on loan from our kids, not inherited from our parents”
  5. Environmental crisis – Coral bleaching event, Baykeepers’ problems in the Hudson BayFailure to gain market share- That is, after a year, most people still don’t know who Plant a Fish is
  6. Strategy 1- Broaden PAF’s audience and support network
  7. Issue trend analysis measures the quantity, quality and character of media coverage- It looks at…
  8. It’s really important to position PAF correctly because…
  9. So while I realize PAF does not do conservationI think the average person doesn’t really see the difference between conservation and restorationSo I think conservation groups can be competitors