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authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied,
distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.
© 2011 Gartner, Inc. and/or its affiliates. All rights reserved.
Symposium/ITxpo Barcelona 2011
  Launch Day

                                                                                                                                                                      5th July, 2011




This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other
authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied,
distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.
© 2011 Gartner, Inc. and/or its affiliates. All rights reserved.
Welcome & Introduction

                              Rob Whitehurst
        Regional Vice President, Gartner Events
Welcome & Introduction
• Announcement of Symposium/ITxpo 2011
  Theme
• Networking Lunch with Gartner Analysts &
  Events Team
• CIO Interview
• Audience Profile and Marketing Partnership
• Maximising your Symposium/ITxpo Sponsorship
• One on One Meeting Gartner Account Manager
Symposium/ITxpo 2011 at a glance

• Date: November 7-10, 2011
• Location: Centre Convencions Internacional Barcelona
  (CCIB), Barcelona

Program Outline:
•    3.5 days (Monday morning to Thursday afternoon)
•    3500 attendees/1500 CIOs
•    Over 300 sessions
•    10+ tracks of content
•    90+ Analysts
•    85+ Solution Providers
•    1800 Companies

                                      4
Consistent Success Formula




 Research             Audience                Technology
  Engine             Multi-channel audience
                      acquisition strategy
                                              Companies
  Powerful content                            Focused Sales Activity
7/6/2011
               Applications


               Business Process Improvement


               BI & Information Management


               Enterprise Architecture
                                                                    CIOs



               Infrastructure & Operations

               Program & Portfolio Management
                                                 Leadership Teams



               Security & Risk Management




           6
               Sourcing & Vendor Relationships
                                                                           Across the Portfolio
                                                                           Clearly Defined Target Markets
India Joins The Worlds Most Important
Gathering of CIO’s and IT Executives




                    7
Symposium Attendee Value Proposition
    Symposium is the most important annual gathering of CIOs and their leadership
    teams. It combines unrivaled ―state of the industry‖ analysis and insight and
    gives you a framework to run, grow and transform your business through
    technology strategy.
    Symposium …

    • Empowers you to make the right business technology decisions, with
      immediate and actionable advice

    • Enables you to create and extend operating efficiencies and competitive
      advantage, through new ideas and unconventional ways of thinking

    • Forges the relationships you need to succeed, with industry experts, peers and
      providers

    • Saves you time and money with a unique opportunity to assess leading
      technology providers with immediate access to the best independent advice
                                           8
7/6/2011
Symposium Sponsor Value Proposition

                       Align with Analyst
                            Content
 Access to qualified                        Effective use of
      buyers                                Marketing dollars




                           Symposium
 C-level interaction           /                Pipeline
                             ITxpo            Acceleration




                               9
Symposium/ITxpo Theme &
Program Overview

                                  John Mahoney
    VP, Distinguished Analyst & CIO Track Manager
                            Daniel Winterbottom
                                Program Director
Symposium Vision & Mission

Symposium is the largest and most important annual gathering
of CIOs and their senior IT Executives.

It delivers independent and objective content with the authority
and weight of the world’s leading IT research and advisory
organization, and provides access to the latest solutions from
key technology providers.

Symposium is the industry’s only event to deliver the insight,
tools and relationships necessary to create, validate and
execute transformative business technology strategies.


                                11
7/6/2011
Gartner's Objectives for Symposia/ITxpo

  Symposium brings Gartner to

              LIFE
Symposium Theme 2011




Embrace the new realities CIOs face by re-imagining IT as it
impacts business expectations and new technology models
 • Establish the right strategies, priorities, budgets, skill investments.
 • Build a flexible organization that responds rapidly to business needs.
 • Contribute directly to innovation and business growth.
 • Create greater opportunities for cost reduction and operational efficiencies.
 • Ensure personal leadership and IT team development.
 • Maintain long-term competitive advantage.
 • Reset the IT context within the enterprise.

                                                13
Attendee Value




   New ways of thinking   Actionable Advice




    Peer Relationships     Vendor Access
Re-imagining the CIO and the IT success
cycle




                    15
2011 Global CIO Survey:
Re-imagining IT Findings
• CIOs have the opportunity to RE-IMAGINE IT to meet
  business needs for GROWTH, take advantage of CLOUD
  services and economics, and RAISE THE STRATEGIC
  RELEVANCE of IT
• CIOs will be asked to increase the DIGITIZATION of their
  organizations and drive greater INNOVATION on FLAT
  BUDGETS
• CIOs must engage in a new SUCCESS CYCLE that
  concentrates on changing BENEFITS REALIZATION and
  IT SKILL BUILDING
• CIOs who accept this challenge gain the BUSINESS
  INFLUENCE they have sought for years

                             16
Symposium/ITxpo Framework
                                CIO EXPERIENCE & AGENDA
                                                      EXCLUSIVE CONTENT

               Business       Business         Enterprise     I&O                                 Program and   Sourcing and
Applications                                                              I&O         Security
IT Leader      Process        Intelligence &   Architecture   •Data                               Portfolio     Vendor
                                                                          •Mobile     and Risk
Agenda         Improvement    Information      IT Leader      Centre                              Management    Management
                                                                          IT Leader   IT Leader
               IT Leader      Management       Agenda         IT Leader                           IT Leader     IT Leader
                                                                          Agenda      Agenda
               Agenda         IT Leader                       Agenda                              Agenda        Agenda
                              Agenda



                             Insight & Tools: Robust Role Agenda
 EXPERIENCE
  IT LEADER




                             Relationships: Peer Learning & Networking
                             Vendor Access: MQ Sessions, Vendor Meetings
                             Personal Analyst Advice: 1on1 Meetings

               Trends: Mobile, Social, Cloud, Context
 CROSS ROLE
  CONTENT




               Strategic & Key Initiatives

               Industries                                            17
Top Line Lead Sessions for 2011
Powerhouse Perennials
Sessions always in high demand, because they not only address current issues
but also anticipate future ones – delivering strategic insights for the coming year
•   The Top 10 Strategic Technologies for 2012
•   Disruptive trends Radar Screen: The Business Impact of Societal, Technology and
    Management trends
•   CEO Concerns 2011 and the IT implications
•   The 2012 CIO Agenda
•   Cloud Computing Scenario
Maverick
Sessions highlighting unconventional or new ways of thinking about technology,
services, business, work or society
•   Judgement Day – Letting The Machines Automate Decision Making
•   Jobs 2021: Radically Rethinking What We Will Do, Where, Why
•   16 Long-Followed IT Practices To Kill, When and Why
CIO Keynote




     Gerry Pennell, Chief Information Officer,
     London Olympics
CIO Keynote




     Phil Pavitt, Chief Information Officer,
     HMRC
CIO, Industry & Hot Topic Content
               CIO content                                   Industry content
•   The CIO and the Board — Building Your        Government/Public Sector
    Strategy
                                                 Energy and Utilities
•   Social media and politics: the CIOs guide
    to the new democracy                         Insurance
•   Masters of Innovation: What CIOs Can         Banking
    Learn From the World's Best
    Innovators…                                  Manufacturing
                                                 Healthcare…



        Cloud                                   Mobility
                            Social                               Sustainability



                                                21
US, EMEA, Australia & Brazil
      Track Managers
track                          US                     EMEA               Australia            Brazil

Research Chair                 Jamie Popkin           Debra Logan        John Roberts         Donald Feinberg

Applications                   Bill Swanton           Massimo Pezzini    Brian Prentice       same as US
Business Intelligence &
                               Ted Friedman           Neil Chandler      Eric Thoo            Donald Feinberg
Information Management
Business Process Improvement   David McCoy            same as US         John Roberts         same as US

CIO                            Leigh McMullen         John Mahoney       Andy Rowsell-Jones   Patrick Meehan

CIO Executive Programs co-lead Mark McDonald          Mark McDonald      Linda Price          Ione Coco

Enterprise Architecture        Richard Buchanan       Brian Burke        Bard Papegaaij       same as US

Industries                     Joanne Galimi          Jonathan Edwards   Christophe Uzureau   Donald Feinberg

I&O — Communications           Bob Hafner             Scott Morrison     Geoff Johnson        Elia san Miguel
I&O — Data Center, Client
                               Ed Holub               Milind Govekar     Errol Rasit          David Coyle
Computing and IT Operations
Program and Portfolio
                               Audrey Apfel           same as US         John Roberts         same as US
Management
Security and Risk Management   Ray Wagner             Tom Scholtz        Rob McMillan         Tom Scholtz
Sourcing and Vendor
                               Richard Mitchell       same as US         Jim Longwood         Cássio Dreyfuss
Relationships
Strategic Initiatives          David Mitchell Smith   Mark Raskino       John Roberts         Donald Feinberg
Meet the Analysts

                                         Neil Chandler
     John Dixon
                                         Research Director
     Research Director
                                         Business Intelligence &
     Business Process Improvement
                                         Information Management




      Andrew Butler                      Richard Mitchell
      VP Distinguished Analyst           Managing VP
      I&O: Data Centre                   Outsourcing




                                    23
Gartner Events Product Development Process
 Secondary Research
 •   Market Forecast & Trends
 •   Press Articles
 •   Customer Enquiries
 •   Competitive Analysis
 •   Delegate Feedback            Gartner
 •   Sponsor Feedback
 •   Market knowledge             Product
 •   SWOT                       Development   Primary Research
                                  Process     •   Pre-Event Survey
                                              •   Pre-event interviews
                                              •   Advisory Board
                                              •   Gartner Research
                                              •   Continual validation of
                                                  content




                                     24
Advisory Board
Symposium/ITxpo operates with the advice and input of a number of individuals
from end-user organizations, to help guide the content and direction of the
event and ensure that the event addresses the needs of the audience.
We would like to thank the following individuals for their ongoing advice and
support:
 •   Adam Banks                       •    Graeme Hackland
     SVP, Head of Technology Office        IT/IS Director
     Visa Europe                           Lotus Renault GP
 •   Frank Beiser                     •    Bjorn Henrik Moshuus
     CIO                                   Corporate IT Director
     HEROLD Business Data GmbH             Elopak AS
 •   Stephen Chiang                   •    Klaus Hoeffgen
     CIO                                   CIO
     Bedell Group                          Delvag Luftfahrtversicherungs-
                                           AG
 •   Paulo de-Sa
     VP, Services                     •    Colin Shenoy
     Unilever                              CIO International Operations
                                           GMAC Financial Services




                                          25
Symposium/ITxpo Snapshot
Monday             Tuesday            Wednesday          Thursday
7 November         8 November         9 November         10 November

                     Mastermind            Mastermind
Industry Morning
                      Keynote               Keynote
                     Over 300 sessions over four days
 Content: Scenarios, Role-based track sessions, Mavericks, Debates, Net IT
 Outs, Magic Quadrants, End-User Case Studies, Solution Provider Sessions,
  Gartner Analysts One-on-Ones, Analyst-User Roundtables & Workshops

                      Symposium/ITxpo showcase
Gartner Keynote
                         Exclusive CIO Program

                     Networking            Networking
Welcome event
                        event                 event


                                      26
Delivery format - Feedback from our audience

We asked our audience how they want to consume
content at Symposium…
•   Case study presentations
•   Keynotes
•   1:1 meetings with Gartner analysts
•   Small, interactive roundtable discussions (project, technology and
    business topics)
•   Hands-on workshops
•   Tradition 1hr long presentations
•   Clinics with advice on negotiations
•   Informal, casual gatherings with fellow attendees



                                       27
New & Enhanced Session Formats




                   28
Agenda Builder




                 29
30
Barcelona: new venue, new opportunities




                  31
Barcelona: new venue, new opportunities
• Barcelona is a vibrant city and a leading global
  destination in terms of tourism, economy and culture
• Boasts an international airport and high-speed railway
  making it a very business and travel hub for Europe
• Large variety of hotels and amenities
• Purpose-built venue which is conducive to creating the
  best experience for our clients, prospects and sponsors
• More austere times need destination with the right
  reputation
• Excellent feedback from clients and prospects regarding
  move from Cannes
Location
CTO Interview


                                 Adam Banks
                SVP, Head of Technology Office
                                 Visa Europe
Audience Profile
& Marketing Partnership



                                     Vicky Kirsch
                    VP, Worldwide Events Marketing
Agenda
• Who you can expect to interact with at
  Symposium/ITxpo - audience demographics


• What are we doing to attract the right audience -
  marketing strategy


• How we can support your promotional efforts
The Symposium Brand




               37
7/6/2011
Attendees demographics
                                    Attendees by Job Level


   1. 62% of our
      audience is at
      C-Level
           We target and
           deliver buying
           teams: CIO and their
           direct reports by role
                                                             Annual IT Budget
   2. Our attendees
      have unparallel
      spending power
           63% have an IT
           spend greater than
           $20M+


                                                  38
7/6/2011
Attendees demographics
                        Enterprise Size
    3. 37% of the
       audience
       comes from the
       largest
       enterprises in
       the world


    4. These
       enterprises                        Attendees by Industry

       represent a
       diverse and
       comprehensive
       mix of
       industries


                                   39
7/6/2011
Attendees demographics

           Attendees by Country




                                  40
7/6/2011
Our Marketing is highly targeted and integrated
with a personalized selling approach

   1. 62% of our
      audience is at
                                    • We target specific roles in the IT
      C-Level
                                     organization
           We target and
           deliver buying           • We understand their key initiatives
           teams: CIO and their      (their most important projects), and
           direct reports by role    their planned technology and service
   2. Our attendees                  providers investments
      have unparallel               • We integrate our marketing
      spending power                 messaging with a personalized sales
           63% have an IT            approach
           spend greater than
           $20M+


                                     41
7/6/2011
Our Marketing is highly targeted and integrated
with a personalized selling approach
    3. 37% of the
       audience
       comes from the
       largest          • We leverage the power of the
       enterprises in     Gartner client base, coupled with
       the world          extensive database investments
                        • Our event agenda and research
    4. These              content are industry focused and
       enterprises        this is reflected in our marketing
       represent a        messages
       diverse and
       comprehensive
       mix of
       industries


                          42
7/6/2011
Leveraging the Gartner value proposition

• Value based Marketing approach - lead generation
  through Webinars & Local Briefings
• Cultivation campaigns – maintaining the dialogue
  through our Research offerings
• Leverage the analyst base through our Gartner Blog
  Network and Social Media efforts
• Surface our intellectual property through Search Engine
  Marketing
• A extensive corporate Media Partnership and Alliances
  program
• A sophisticated and integrated PR campaign


                              43
7/6/2011
Supporting your Marketing Efforts
            We offer multiple solutions to support your
                 Symposium promotional efforts
 Co-branded email - email campaign supported by Gartner
            • 600€ registration discount
            • Tailor the templates with your preferred message
               - 1st email 15 weeks out
               - 2nd email 10 weeks out
               - 3rd email 5 weeks out
            • Enhance your alignment with Gartner and the Symposium/ITxpo
            • Utilize the Gartner brand
 Access to our Press list with contact info
 Exposure in our Conference brochure
 Leverage of our Symposium brand through adverts in your publication,
  banners to use on your website, email signature for your sales force etc.
                                                  44
 7/6/2011
Supporting your Marketing Efforts
Advert in your publication   E-mail Signature




                             Event Logo for Trade Press Advertising




E-mail Template
                                    Banners for your website
Symposium/ITxpo Public Relations &
Best Practices




                           Laurence Goasduff
                       Director, Public Relations
Gartner Symposium/ITxpo in the Press

                                                Gartner Symposium ITxpo 2010
                                                Hoffen und Bangen im IT-Markt




Dépenses informatiques : en 2011, une relance
par obligation




Gartner predicts 2011 IT spending rebound in
Europe

           digi.no
Public Relations Mission
•   Position Gartner Symposium/ITxpo as the 'must attend' IT event for
    CIOs and senior IT leaders
•   Secure at least 20 journalists at the event from the UK, France and
    Germany primarily and EMEA overall
•   Achieve 250+ pieces of coverage overall and 50% prior to the event
•   Provide press theatre room for press briefings or media interviews
    and coordinate booking
•   Provide a press work room at the event to display press packs
•   A PR person will be available before and during the event to handle
    your press inquiries
Best Practices - PR
Prior to the event:
•   Invite targeted journalists and propose an on-site interview with a corporate
    executive, clients etc…
•   Utilize Twitter, Facebook, Flickr, Slideshare, YouTube as promotion tools for
    your announcements and presence at the event
         • E.g. Watch live demos from Exhibitor at the Exhibitor Lounge #GartnerSym;
           Exhibitor executive speaking on camera at link of the video #GartnerSym
•   Issue a press release that highlights your participation at the event
•   Determine what press activities you want to conduct at the conference and/or
    in the evening (e.g. Product launch, organization’s new strategy, customer
    roundtables etc…)
•   Determine if you will make any press announcements on site and the
    availability of your spokespeople
•   Prepare press folders and organise shipment to the event
Best Practices - PR
At the event:
•   Raise the presence of your organization at the event in various social media
    networking sites
•   Place your publicity images, press releases, video and audio files on picture
    wire
•   Hand out press folders and display spare copies in the press work room
•   Distribute press announcements and coordinate press activities on site


After the event:
•   Track coverage, collate photos from the event, and use them in your
    marketing campaigns or corporate collateral
•   Develop post-event press announcements that highlight key deals signed at
    the event
Maximising your Sponsorship

         Nigel Cox - Sales Director, EMEA Events
     Carla Durman - Symposium/ITxpo Operations




                      51
Steps of the Buying Process




                    52
 7/6/2011
Agenda
Reception
Reception
Objectives Setting / Measure Value
• What are your objectives for Symposium?
           -   Lead Generation
           -   Engaging 1:1 w/ Target Accounts
           -   Brand Identity/Exposure
           -   Thought Leadership
           -   Launching a product
           -   Building/Improving Relationships with Analysts?
           -   Competitive Advantage


• What is your measurement criteria?
           - Adding ―NEW LOGOS‖
           - Lead conversion/increase in client acquisition
           - Client retention and/or up sell




                                                  56
7/6/2011
Maximizing cont…
•   Drive ―New Logos‖ through Networking & Branding Opportunities
     - Targeted Industry focused Lunches/Dinners
     - Branding Opportunities
     - Speaking Platforms
        • Who’s going to speak?
        • Thought leadership, solution driver?
     - Experiential Opportunities

•   Host your top clients & prospects
    - AUR, 1:1’s, meetings with execs, mix prospects & current clients, listen to your client
    speaker, build an agenda for them?



•   Magic Quadrant Theatres and making the most of these:
     - 20+ MQ presentations
     - Highlighted profile on web, in guide, on Graphic by theater and on booth
     - Literature displayed by theater
Maximizing your participation
Pre-event support
           - Gartner Account manager
                  • FFS
                  • Best Practices & Sales Briefings

           - Program manager, Analyst engagement
                  • To help Support messaging and alignment with content

           - Marketing
                  • Joint mailing campaigns

           - Operations
                  • Dedicated support

           - PR
                  • Leverage press coverage

                                                 58
7/6/2011
Symposium/ITxpo Logistics Contacts

• Stephanie Gruning – Day to Day Sponsor contact


• Carla Durman – EMEA ITxpo Lead


• Rachel Price – Global ITxpo Lead




                          59
Exhibitor Resource Center (ERC)
• Used globally across three different regions


• Complete comprehensive online planning tool
  o   Full list of actions and deadlines
  o   Submission of SPS and company information
  o   Booth package and graphics information
  o   Registration information
  o   Marketing tool kits and press information
  o   Event logistics information – e.g. Show hours, shipping, etc




                                           60
Snapshot of current deadlines
       Confirm your company name and url                          Immediate
       Logo Submission                                            Immediate
       Company/Solution Description Due                           Immediate
       Exhibitor Resource Center Goes Live                          18-Jul
       Rules & Regulations Acknowledgement                          18-Jul
       Make Your Hotel Reservation                                  19-Jul
       First Draft of Speaking Session Title & Description
                                                   *                29-Jul
       Final Speaking Session Title & Description
                                            *                       22-Aug
       Additional AV for SPS
                        *                                           29-Aug
       Select your Booth Option                                     31-Aug
                          *
       Final Program Guide Ad                                        8-Sep
       Information for pre-event email                              26-Sep
       Registration & Hotel - Cancellation Fee Deadline             26-Sep
       Face-to-Face Sponsor Meetings Contact Information            26-Sep
       Onsite Contact Details Needed                                26-Sep
       Booth Graphics Order                                         30-Sep
       Submit Your Registration Information.                         3-Oct
       Booth AV Order                                                3-Oct
       Internet Order                                                3-Oct
       Order Electrical, Furniture and Accessories                   3-Oct
       Lead Retrieval Information                                    3-Oct
       Submit slides for your speaking session                       3-Oct
       Last Day for Advance Warehouse Deliveries                    14-Oct
       Confirm Sessions you wish to be posted on Agenda Builder     14-Oct
* Premier and Platinum Sponsors only
Barcelona 2011 Floorplan




                 62
Session and workshop rooms – level 1

                      Workshops




                        Sessions
Main auditorium




       Registration
Delivering Value
Sponsor Action Points              Sponsor Action Points

• Are you referenced in            • What activities will draw
  Gartner Research?                  attendees to your booth
• Do you know when to                or presentation?
  secure your 1:1’s                • Which audience
• Which executives should            segments do you want to
  you advertise as available         attract the most?
  for 1:1 meetings with            • Do you have executives
  executives?                        named on the agenda
• Have you conducted VB’s            builder?
  recently or in the lead up to    • Have you tagged your
  Sym?                               sessions?

                                  65
7/6/2011
360° Support that Makes a Difference
                                                 Dedicated Operations Lead
  Ensuring you create                             acting as extended arm of
   a memorable                                    your team
   experience for your
   audience target                                         Understanding of your
                                                           event Goals and
                                                           objectives and that of
Working with you on                                        the audience
 end-to-end solutions
 that will bring value to
 the attendees                                            Support calls
                                  YOUR SUCCESS


Close collaboration                                    Have you identified the
 with your Gartner                                      ―3 Buckets‖ of clients,
 Events Account                                         prospects in pipe and
 Manager and                                            net new?
 team

Globally consistent first class                          Utilizing Gartner MQ,
 customer service                                        cool vendors, coverage
                                                         in research


                                         66
Any questions?




            67

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2011 Gartner Symposium Launch Day

  • 1. This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2011 Gartner, Inc. and/or its affiliates. All rights reserved.
  • 2. Symposium/ITxpo Barcelona 2011 Launch Day 5th July, 2011 This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2011 Gartner, Inc. and/or its affiliates. All rights reserved.
  • 3. Welcome & Introduction Rob Whitehurst Regional Vice President, Gartner Events
  • 4. Welcome & Introduction • Announcement of Symposium/ITxpo 2011 Theme • Networking Lunch with Gartner Analysts & Events Team • CIO Interview • Audience Profile and Marketing Partnership • Maximising your Symposium/ITxpo Sponsorship • One on One Meeting Gartner Account Manager
  • 5. Symposium/ITxpo 2011 at a glance • Date: November 7-10, 2011 • Location: Centre Convencions Internacional Barcelona (CCIB), Barcelona Program Outline: • 3.5 days (Monday morning to Thursday afternoon) • 3500 attendees/1500 CIOs • Over 300 sessions • 10+ tracks of content • 90+ Analysts • 85+ Solution Providers • 1800 Companies 4
  • 6. Consistent Success Formula Research Audience Technology Engine Multi-channel audience acquisition strategy Companies Powerful content Focused Sales Activity
  • 7. 7/6/2011 Applications Business Process Improvement BI & Information Management Enterprise Architecture CIOs Infrastructure & Operations Program & Portfolio Management Leadership Teams Security & Risk Management 6 Sourcing & Vendor Relationships Across the Portfolio Clearly Defined Target Markets
  • 8. India Joins The Worlds Most Important Gathering of CIO’s and IT Executives 7
  • 9. Symposium Attendee Value Proposition Symposium is the most important annual gathering of CIOs and their leadership teams. It combines unrivaled ―state of the industry‖ analysis and insight and gives you a framework to run, grow and transform your business through technology strategy. Symposium … • Empowers you to make the right business technology decisions, with immediate and actionable advice • Enables you to create and extend operating efficiencies and competitive advantage, through new ideas and unconventional ways of thinking • Forges the relationships you need to succeed, with industry experts, peers and providers • Saves you time and money with a unique opportunity to assess leading technology providers with immediate access to the best independent advice 8 7/6/2011
  • 10. Symposium Sponsor Value Proposition Align with Analyst Content Access to qualified Effective use of buyers Marketing dollars Symposium C-level interaction / Pipeline ITxpo Acceleration 9
  • 11. Symposium/ITxpo Theme & Program Overview John Mahoney VP, Distinguished Analyst & CIO Track Manager Daniel Winterbottom Program Director
  • 12. Symposium Vision & Mission Symposium is the largest and most important annual gathering of CIOs and their senior IT Executives. It delivers independent and objective content with the authority and weight of the world’s leading IT research and advisory organization, and provides access to the latest solutions from key technology providers. Symposium is the industry’s only event to deliver the insight, tools and relationships necessary to create, validate and execute transformative business technology strategies. 11 7/6/2011
  • 13. Gartner's Objectives for Symposia/ITxpo Symposium brings Gartner to LIFE
  • 14. Symposium Theme 2011 Embrace the new realities CIOs face by re-imagining IT as it impacts business expectations and new technology models • Establish the right strategies, priorities, budgets, skill investments. • Build a flexible organization that responds rapidly to business needs. • Contribute directly to innovation and business growth. • Create greater opportunities for cost reduction and operational efficiencies. • Ensure personal leadership and IT team development. • Maintain long-term competitive advantage. • Reset the IT context within the enterprise. 13
  • 15. Attendee Value New ways of thinking Actionable Advice Peer Relationships Vendor Access
  • 16. Re-imagining the CIO and the IT success cycle 15
  • 17. 2011 Global CIO Survey: Re-imagining IT Findings • CIOs have the opportunity to RE-IMAGINE IT to meet business needs for GROWTH, take advantage of CLOUD services and economics, and RAISE THE STRATEGIC RELEVANCE of IT • CIOs will be asked to increase the DIGITIZATION of their organizations and drive greater INNOVATION on FLAT BUDGETS • CIOs must engage in a new SUCCESS CYCLE that concentrates on changing BENEFITS REALIZATION and IT SKILL BUILDING • CIOs who accept this challenge gain the BUSINESS INFLUENCE they have sought for years 16
  • 18. Symposium/ITxpo Framework CIO EXPERIENCE & AGENDA EXCLUSIVE CONTENT Business Business Enterprise I&O Program and Sourcing and Applications I&O Security IT Leader Process Intelligence & Architecture •Data Portfolio Vendor •Mobile and Risk Agenda Improvement Information IT Leader Centre Management Management IT Leader IT Leader IT Leader Management Agenda IT Leader IT Leader IT Leader Agenda Agenda Agenda IT Leader Agenda Agenda Agenda Agenda Insight & Tools: Robust Role Agenda EXPERIENCE IT LEADER Relationships: Peer Learning & Networking Vendor Access: MQ Sessions, Vendor Meetings Personal Analyst Advice: 1on1 Meetings Trends: Mobile, Social, Cloud, Context CROSS ROLE CONTENT Strategic & Key Initiatives Industries 17
  • 19. Top Line Lead Sessions for 2011 Powerhouse Perennials Sessions always in high demand, because they not only address current issues but also anticipate future ones – delivering strategic insights for the coming year • The Top 10 Strategic Technologies for 2012 • Disruptive trends Radar Screen: The Business Impact of Societal, Technology and Management trends • CEO Concerns 2011 and the IT implications • The 2012 CIO Agenda • Cloud Computing Scenario Maverick Sessions highlighting unconventional or new ways of thinking about technology, services, business, work or society • Judgement Day – Letting The Machines Automate Decision Making • Jobs 2021: Radically Rethinking What We Will Do, Where, Why • 16 Long-Followed IT Practices To Kill, When and Why
  • 20. CIO Keynote Gerry Pennell, Chief Information Officer, London Olympics
  • 21. CIO Keynote Phil Pavitt, Chief Information Officer, HMRC
  • 22. CIO, Industry & Hot Topic Content CIO content Industry content • The CIO and the Board — Building Your Government/Public Sector Strategy Energy and Utilities • Social media and politics: the CIOs guide to the new democracy Insurance • Masters of Innovation: What CIOs Can Banking Learn From the World's Best Innovators… Manufacturing Healthcare… Cloud Mobility Social Sustainability 21
  • 23. US, EMEA, Australia & Brazil Track Managers track US EMEA Australia Brazil Research Chair Jamie Popkin Debra Logan John Roberts Donald Feinberg Applications Bill Swanton Massimo Pezzini Brian Prentice same as US Business Intelligence & Ted Friedman Neil Chandler Eric Thoo Donald Feinberg Information Management Business Process Improvement David McCoy same as US John Roberts same as US CIO Leigh McMullen John Mahoney Andy Rowsell-Jones Patrick Meehan CIO Executive Programs co-lead Mark McDonald Mark McDonald Linda Price Ione Coco Enterprise Architecture Richard Buchanan Brian Burke Bard Papegaaij same as US Industries Joanne Galimi Jonathan Edwards Christophe Uzureau Donald Feinberg I&O — Communications Bob Hafner Scott Morrison Geoff Johnson Elia san Miguel I&O — Data Center, Client Ed Holub Milind Govekar Errol Rasit David Coyle Computing and IT Operations Program and Portfolio Audrey Apfel same as US John Roberts same as US Management Security and Risk Management Ray Wagner Tom Scholtz Rob McMillan Tom Scholtz Sourcing and Vendor Richard Mitchell same as US Jim Longwood Cássio Dreyfuss Relationships Strategic Initiatives David Mitchell Smith Mark Raskino John Roberts Donald Feinberg
  • 24. Meet the Analysts Neil Chandler John Dixon Research Director Research Director Business Intelligence & Business Process Improvement Information Management Andrew Butler Richard Mitchell VP Distinguished Analyst Managing VP I&O: Data Centre Outsourcing 23
  • 25. Gartner Events Product Development Process Secondary Research • Market Forecast & Trends • Press Articles • Customer Enquiries • Competitive Analysis • Delegate Feedback Gartner • Sponsor Feedback • Market knowledge Product • SWOT Development Primary Research Process • Pre-Event Survey • Pre-event interviews • Advisory Board • Gartner Research • Continual validation of content 24
  • 26. Advisory Board Symposium/ITxpo operates with the advice and input of a number of individuals from end-user organizations, to help guide the content and direction of the event and ensure that the event addresses the needs of the audience. We would like to thank the following individuals for their ongoing advice and support: • Adam Banks • Graeme Hackland SVP, Head of Technology Office IT/IS Director Visa Europe Lotus Renault GP • Frank Beiser • Bjorn Henrik Moshuus CIO Corporate IT Director HEROLD Business Data GmbH Elopak AS • Stephen Chiang • Klaus Hoeffgen CIO CIO Bedell Group Delvag Luftfahrtversicherungs- AG • Paulo de-Sa VP, Services • Colin Shenoy Unilever CIO International Operations GMAC Financial Services 25
  • 27. Symposium/ITxpo Snapshot Monday Tuesday Wednesday Thursday 7 November 8 November 9 November 10 November Mastermind Mastermind Industry Morning Keynote Keynote Over 300 sessions over four days Content: Scenarios, Role-based track sessions, Mavericks, Debates, Net IT Outs, Magic Quadrants, End-User Case Studies, Solution Provider Sessions, Gartner Analysts One-on-Ones, Analyst-User Roundtables & Workshops Symposium/ITxpo showcase Gartner Keynote Exclusive CIO Program Networking Networking Welcome event event event 26
  • 28. Delivery format - Feedback from our audience We asked our audience how they want to consume content at Symposium… • Case study presentations • Keynotes • 1:1 meetings with Gartner analysts • Small, interactive roundtable discussions (project, technology and business topics) • Hands-on workshops • Tradition 1hr long presentations • Clinics with advice on negotiations • Informal, casual gatherings with fellow attendees 27
  • 29. New & Enhanced Session Formats 28
  • 31. 30
  • 32. Barcelona: new venue, new opportunities 31
  • 33. Barcelona: new venue, new opportunities • Barcelona is a vibrant city and a leading global destination in terms of tourism, economy and culture • Boasts an international airport and high-speed railway making it a very business and travel hub for Europe • Large variety of hotels and amenities • Purpose-built venue which is conducive to creating the best experience for our clients, prospects and sponsors • More austere times need destination with the right reputation • Excellent feedback from clients and prospects regarding move from Cannes
  • 35. CTO Interview Adam Banks SVP, Head of Technology Office Visa Europe
  • 36. Audience Profile & Marketing Partnership Vicky Kirsch VP, Worldwide Events Marketing
  • 37. Agenda • Who you can expect to interact with at Symposium/ITxpo - audience demographics • What are we doing to attract the right audience - marketing strategy • How we can support your promotional efforts
  • 38. The Symposium Brand 37 7/6/2011
  • 39. Attendees demographics Attendees by Job Level 1. 62% of our audience is at C-Level We target and deliver buying teams: CIO and their direct reports by role Annual IT Budget 2. Our attendees have unparallel spending power 63% have an IT spend greater than $20M+ 38 7/6/2011
  • 40. Attendees demographics Enterprise Size 3. 37% of the audience comes from the largest enterprises in the world 4. These enterprises Attendees by Industry represent a diverse and comprehensive mix of industries 39 7/6/2011
  • 41. Attendees demographics Attendees by Country 40 7/6/2011
  • 42. Our Marketing is highly targeted and integrated with a personalized selling approach 1. 62% of our audience is at • We target specific roles in the IT C-Level organization We target and deliver buying • We understand their key initiatives teams: CIO and their (their most important projects), and direct reports by role their planned technology and service 2. Our attendees providers investments have unparallel • We integrate our marketing spending power messaging with a personalized sales 63% have an IT approach spend greater than $20M+ 41 7/6/2011
  • 43. Our Marketing is highly targeted and integrated with a personalized selling approach 3. 37% of the audience comes from the largest • We leverage the power of the enterprises in Gartner client base, coupled with the world extensive database investments • Our event agenda and research 4. These content are industry focused and enterprises this is reflected in our marketing represent a messages diverse and comprehensive mix of industries 42 7/6/2011
  • 44. Leveraging the Gartner value proposition • Value based Marketing approach - lead generation through Webinars & Local Briefings • Cultivation campaigns – maintaining the dialogue through our Research offerings • Leverage the analyst base through our Gartner Blog Network and Social Media efforts • Surface our intellectual property through Search Engine Marketing • A extensive corporate Media Partnership and Alliances program • A sophisticated and integrated PR campaign 43 7/6/2011
  • 45. Supporting your Marketing Efforts We offer multiple solutions to support your Symposium promotional efforts  Co-branded email - email campaign supported by Gartner • 600€ registration discount • Tailor the templates with your preferred message - 1st email 15 weeks out - 2nd email 10 weeks out - 3rd email 5 weeks out • Enhance your alignment with Gartner and the Symposium/ITxpo • Utilize the Gartner brand  Access to our Press list with contact info  Exposure in our Conference brochure  Leverage of our Symposium brand through adverts in your publication, banners to use on your website, email signature for your sales force etc. 44 7/6/2011
  • 46. Supporting your Marketing Efforts Advert in your publication E-mail Signature Event Logo for Trade Press Advertising E-mail Template Banners for your website
  • 47. Symposium/ITxpo Public Relations & Best Practices Laurence Goasduff Director, Public Relations
  • 48. Gartner Symposium/ITxpo in the Press Gartner Symposium ITxpo 2010 Hoffen und Bangen im IT-Markt Dépenses informatiques : en 2011, une relance par obligation Gartner predicts 2011 IT spending rebound in Europe digi.no
  • 49. Public Relations Mission • Position Gartner Symposium/ITxpo as the 'must attend' IT event for CIOs and senior IT leaders • Secure at least 20 journalists at the event from the UK, France and Germany primarily and EMEA overall • Achieve 250+ pieces of coverage overall and 50% prior to the event • Provide press theatre room for press briefings or media interviews and coordinate booking • Provide a press work room at the event to display press packs • A PR person will be available before and during the event to handle your press inquiries
  • 50. Best Practices - PR Prior to the event: • Invite targeted journalists and propose an on-site interview with a corporate executive, clients etc… • Utilize Twitter, Facebook, Flickr, Slideshare, YouTube as promotion tools for your announcements and presence at the event • E.g. Watch live demos from Exhibitor at the Exhibitor Lounge #GartnerSym; Exhibitor executive speaking on camera at link of the video #GartnerSym • Issue a press release that highlights your participation at the event • Determine what press activities you want to conduct at the conference and/or in the evening (e.g. Product launch, organization’s new strategy, customer roundtables etc…) • Determine if you will make any press announcements on site and the availability of your spokespeople • Prepare press folders and organise shipment to the event
  • 51. Best Practices - PR At the event: • Raise the presence of your organization at the event in various social media networking sites • Place your publicity images, press releases, video and audio files on picture wire • Hand out press folders and display spare copies in the press work room • Distribute press announcements and coordinate press activities on site After the event: • Track coverage, collate photos from the event, and use them in your marketing campaigns or corporate collateral • Develop post-event press announcements that highlight key deals signed at the event
  • 52. Maximising your Sponsorship Nigel Cox - Sales Director, EMEA Events Carla Durman - Symposium/ITxpo Operations 51
  • 53. Steps of the Buying Process 52 7/6/2011
  • 57. Objectives Setting / Measure Value • What are your objectives for Symposium? - Lead Generation - Engaging 1:1 w/ Target Accounts - Brand Identity/Exposure - Thought Leadership - Launching a product - Building/Improving Relationships with Analysts? - Competitive Advantage • What is your measurement criteria? - Adding ―NEW LOGOS‖ - Lead conversion/increase in client acquisition - Client retention and/or up sell 56 7/6/2011
  • 58. Maximizing cont… • Drive ―New Logos‖ through Networking & Branding Opportunities - Targeted Industry focused Lunches/Dinners - Branding Opportunities - Speaking Platforms • Who’s going to speak? • Thought leadership, solution driver? - Experiential Opportunities • Host your top clients & prospects - AUR, 1:1’s, meetings with execs, mix prospects & current clients, listen to your client speaker, build an agenda for them? • Magic Quadrant Theatres and making the most of these: - 20+ MQ presentations - Highlighted profile on web, in guide, on Graphic by theater and on booth - Literature displayed by theater
  • 59. Maximizing your participation Pre-event support - Gartner Account manager • FFS • Best Practices & Sales Briefings - Program manager, Analyst engagement • To help Support messaging and alignment with content - Marketing • Joint mailing campaigns - Operations • Dedicated support - PR • Leverage press coverage 58 7/6/2011
  • 60. Symposium/ITxpo Logistics Contacts • Stephanie Gruning – Day to Day Sponsor contact • Carla Durman – EMEA ITxpo Lead • Rachel Price – Global ITxpo Lead 59
  • 61. Exhibitor Resource Center (ERC) • Used globally across three different regions • Complete comprehensive online planning tool o Full list of actions and deadlines o Submission of SPS and company information o Booth package and graphics information o Registration information o Marketing tool kits and press information o Event logistics information – e.g. Show hours, shipping, etc 60
  • 62. Snapshot of current deadlines Confirm your company name and url Immediate Logo Submission Immediate Company/Solution Description Due Immediate Exhibitor Resource Center Goes Live 18-Jul Rules & Regulations Acknowledgement 18-Jul Make Your Hotel Reservation 19-Jul First Draft of Speaking Session Title & Description * 29-Jul Final Speaking Session Title & Description * 22-Aug Additional AV for SPS * 29-Aug Select your Booth Option 31-Aug * Final Program Guide Ad 8-Sep Information for pre-event email 26-Sep Registration & Hotel - Cancellation Fee Deadline 26-Sep Face-to-Face Sponsor Meetings Contact Information 26-Sep Onsite Contact Details Needed 26-Sep Booth Graphics Order 30-Sep Submit Your Registration Information. 3-Oct Booth AV Order 3-Oct Internet Order 3-Oct Order Electrical, Furniture and Accessories 3-Oct Lead Retrieval Information 3-Oct Submit slides for your speaking session 3-Oct Last Day for Advance Warehouse Deliveries 14-Oct Confirm Sessions you wish to be posted on Agenda Builder 14-Oct * Premier and Platinum Sponsors only
  • 64. Session and workshop rooms – level 1 Workshops Sessions
  • 65. Main auditorium Registration
  • 66. Delivering Value Sponsor Action Points Sponsor Action Points • Are you referenced in • What activities will draw Gartner Research? attendees to your booth • Do you know when to or presentation? secure your 1:1’s • Which audience • Which executives should segments do you want to you advertise as available attract the most? for 1:1 meetings with • Do you have executives executives? named on the agenda • Have you conducted VB’s builder? recently or in the lead up to • Have you tagged your Sym? sessions? 65 7/6/2011
  • 67. 360° Support that Makes a Difference Dedicated Operations Lead Ensuring you create acting as extended arm of a memorable your team experience for your audience target Understanding of your event Goals and objectives and that of Working with you on the audience end-to-end solutions that will bring value to the attendees Support calls YOUR SUCCESS Close collaboration Have you identified the with your Gartner ―3 Buckets‖ of clients, Events Account prospects in pipe and Manager and net new? team Globally consistent first class Utilizing Gartner MQ, customer service cool vendors, coverage in research 66