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InfocomCy 2017
Social Media & Brands. Missed
Opportunities
Christos Kyliakoudis
Managing Director
Bazaraki Ltd
Do Social Media & Brand cooperate
effectively?
Brand & Social Media
Brand Social Media
Brand & Social Media
Foundations - Brand
Building - Social Media
No Brand & Social Media
Social Media
Brand & No SM
Brand Social Media
No real value
Brand & No SM
Business case A
• E-commerce or Marketplace business
• Shareholders believe in social media
• Invest in social media
• Do not believe in Brand dev.
No Brand & Social Media
Social Media
Business case B
• E-commerce or Marketplace business
• Shareholders believe in Brand dev.
• Do not believe in social media - Why?
Brand & No SM
Brand Social Media
2%-4% Web. Visits
Opportunity
Visits
Social Media
~35%
Direct ~15%
Branded Search ~30%
Total ~80%
SM
Brand
Very low cost
Culture favours status quo
Culture favours innovation
Brand & SM - Old Relationship
Brand Social Media
Brand & Social Media new relationship
Social Media
Brand
They cooperate as an ecosystem
Thank you

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Christos kyliakoudis - Social Media & Brands. Missed Opportunities