Problem solving is both a skill and a process that involves identifying an issue, exploring possible solutions, and implementing and evaluating the best option. The document outlines a seven-step problem solving cycle: 1) identify the problem, 2) explore the problem from different angles, 3) set goals, 4) look at alternatives, 5) select a possible solution, 6) implement the solution, and 7) evaluate the outcome. Problem solving can be used to address any issue in one's personal, academic or professional life, and working with others provides a variety of viewpoints and potential solutions.

1. Lesson Two Problem Solving Skills

5. A seven-step problem solving cycle