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            Wistaston Church Lane Primary School



                                 Assessment
                                   Report




                          Commercial in Confidence




Assessor: Heather Beattie

Date: 18th October 2011




                                                     Investors in People delivered by idg official
                                                               partner for the North of England.



                                     1
Contents                                   Page

Introduction                                 3

Objectives                                   4

Outcome                                      4

Executive Summary                            5

Continuous improvement opportunities         6

Findings Against the objectives              8

Investors in People Topic Map                15

Continuous Improvement/Action Plan           16

Conclusion                                   17




                                       2
Introduction
The school opened in September 2007 following the amalgamation of two highly successful
schools, Wistaston Westfield Infant School and Wistaston Junior School. In addition, the
campus is shared with a privately run pre-school called ‘La Maternelle’. Approximately 420
children attend between the ages of 4-11 years.

Located in Cheshire between Crewe and Nantwich, the school enjoys a large green campus
that includes a huge playing field, extensive outdoor play apparatus, a wildlife coppice, areas for
quiet reflection and access to adjacent cricket pitches and tennis courts. The grounds are
continually being developed and an outdoor classroom has recently been added to the facilities
in use.

Both schools were recognised prior to the amalgamation. This is the first review of the school in
its present form and to reflect the drive and ambition of the team it was agreed to deliver a
greater depth of feedback and to recognise achievements that this review would be against the
full framework.

A sample of 16 staff were invited for interview, which represented 38% against an IIP UK
suggested sample of 28- 50%

                          Key School Aims and Values
                                             Extracted from Web site
                           To value each individual child and encourage him/ her to reach their fullest academic,
High expectations          aesthetic, physical, social and spiritual potential.

                           To provide a broad, balanced relevant and differentiated curriculum which provides for
Rich, broad, varied        the needs and talents of each pupil, regardless of gender, racial background, religion or
curriculum                 special educational needs.

                           To develop the child's physical fitness, health and well-being, to encourage teamwork,
                           and to enable pupils to develop the ability to make healthy choices and develop healthy
Healthy lifestyles
                           lifestyles.

                       To build up relationships of trust, respect and support between staff, governors,
Parents, community and parents, advisory colleagues, private nursery and friends in the local community for the
all other stakeholders good of the children within our school.

                           To create a stimulating, dynamic environment, which encourages enthusiasm for
Stimulating school
                           learning and promotes an expectation of high standards.
environment
                           Produce understanding citizens of the twenty-first century who recognise the need to
Responsible citizens       participate in a caring and responsible way for the sustainability of our world.



    •   We strive to help our children to be happy and eager to learn, feeling supported, confident and secure.


    •   We promote positive attitudes of self-respect, valuing the needs and opinions of others in all aspects of
        school life.


    •   All members of the school community are recognised as individuals through being respected and afforded
        appropriate challenges to achieve.


    •   Teamwork is placed at the heart of the school's development.




                                                         3
Objectives for the Assessment
   •   To establish whether Wistaston Church Lane Primary School meets all of the evidence
       requirements for the Investors in People Standard.

   •   Quality learning experiences
       To review the people practices in place to recruit, develop, and involve all staff so the
       pupils receive a unique, enjoyable and effective learning experience.

   •   Maximise efficiency
       Offer suggestions on how the school can creatively and innovatively utilise the resources
       more efficiently.

   •   To establish where the organisations sits against the full framework with the ambition of
       achieving Gold status.

This is the first review of the school in its present status, having worked with IIP since 2004.


Outcome
Having carried out the assessment process in accordance with the guidelines provided for
assessors by Investors In People UK, the Assessor was satisfied beyond any doubt that
Wistaston Church Lane Primary School continues to meet the requirements of the Investors in
People Standard. On behalf of Investors in People North of England the Assessor would like to
congratulate Wistaston Church Lane Primary School on this achievement.

The assessor also confirms that Wistaston Church Lane Primary School has met 131 evidence
requirements above the 39 in the Investors in People Standard and this equates to a Gold,
award requiring at least 165 evidence requirements. The Assessor recommends to the
Moderation Board that Wistaston Church Lane Primary School is confirmed as having achieved
this award. On behalf of Investors in People North of England the assessor would like to
congratulate Wistaston Church Lane Primary School on this additional achievement.

The next review will be due by October 2014.



Options for next Assessor intervention
Wistaston Church Lane Primary School has several options for their next assessor intervention:
   • Contact the Assessor to discuss the report in detail.

   •   Consider an interim review after 18 months in order for this intervention to act as a
       barometer to measure the impact of any on-going changes within the organisation

   •   Consider being assessed against the Investors in People ‘Health & Wellbeing’ Standard
       once a strategy (To build on the good work in respect of supporting Work-life balance) in
       this area had been fully developed

   •   Contact the Assessment Centre in respect of supporting workshops, consultancy or
       advice

   •   Undertake a three year review (maximum 3 years) by October 2014 in order to return to
       the three year anniversary date.




                                                 4
Executive Summary
Overview and what makes Wistaston Church Lane Primary School special and
worthy of Gold level accreditation.

It was obvious from the outset that the strategies in place go beyond the Investors in People
Standard. The organisation was able to demonstrate how it has applied Investors in People
practices to the creation of one unified team with a shared vision since the amalgamation and
more importantly to the achievement of their key priorities.

This was the first formal visit from the assessor since the amalgamation and it was evident how
the organisation had used the standard as a framework for continuous improvement and had
evolved themselves from two separate and independent schools to being an organisation which
is leading the way in effectively, creatively and innovatively educating children to deliver the
shared vision.

There were many strengths including
   • A culture based on openness and trust
   • Total understanding of the need to improve the outcomes for the pupils by taking a
       holistic approach.
   • The increasingly consultative approach to planning and decision making
   • An atmosphere of involvement and empowerment
   • Effective and visible leadership
   • Strong support and communication in place for all levels of staff
   • The strong desire to both keep up the high standards already achieved ‘maintaining
       momentum’ and to continuously improve.

People development has led directly to the performance improvements resulting in their strong
relationships within the community, high attendance figures and high levels of support from
parents and other stakeholders. Other quantifiable examples included the Inclusion mark, active
mark, eco schools status, international schools award as well as being oversubscribed, having
low staff turnover and low sickness absence.

There was evident pride that everyone had in the School, its standards, environment, friendly
and helpful people, and in its achievements. Everyone interviewed was clearly committed to the
pupils and their experience at Wistaston Church Lane Primary School.

There was a generous learning and development offer to each and every employee. All
employees were encouraged to undertake Continuous Professional Development.

All interviewees felt supported through development, information and involvement, and this
matched the strategy and expectations of the organisation.

People development was evident throughout, undertaken in a variety of ways from courses
(including bespoke) to shadowing and sharing good practice sessions. Examples of outcomes
included the achievement of qualifications, job enrichment and in many cases career
advancement, improved confidence, skills and knowledge, all linking to a clear impact on the
performance of the school.

The results of the positive people strategies in place were the greater levels of employee
involvement and the opportunity for creativity and innovation to take place. There were a
number of examples given to the assessor where staff had contributed to and created significant
impact at team and school level. The change team is an excellent example of how people were
consulted, involved, empowered to make more creative changes for the benefit of all.




                                               5
Continuous Improvement Opportunities - What could be developed further?

Quality learning experiences
      1. The vision and values are in place and embedded, although when asked some staff
         were not clear on how to articulate this. The values are reviewed as part of the
         annual monitoring process and it is clear their relevance continues. It may be worth
         refreshing the values to sharpen the clarity and understanding of all stakeholders
         involved. This along with involving the staff in the development of the strategy and
         plan will impact on much greater levels of commitment and motivation from the staff,
         strengthening the collective vision.
      2. The performance management process could be enhanced through enabling
         managers to gain feedback about their leadership and management effectiveness.
         Good practice suggests that managers be developed to ask for feedback at the
         appraisal meeting, and to develop the tools and techniques for consciously reviewing
         their own people performance on a day to day level. This would offer the school a
         tool for collecting views of how people feel about how they are managed and
         developed, to ultimately identify improvements in how managers improve and staff
         can identify improvements as a result of their feedback.
      3. Return on investment in people strategies are monitored and reported to Governors,
         the school may wish to consider how it could extend this reporting back to
         stakeholders to include pupils and parents so everyone in the school community can
         relate to the benefits received from development activities and people strategies.


Maximise efficiency
      1. Review the management capabilities identified for managers and ensure there is a
         clearly defined and transparent view of what a Wistaston Church Lane Primary
         School manager looks like and how they are expected to manage. This will involve
         having clearly defined levels of skill and competency with activities in place to
         support potential candidates to developing these. The current leadership team offers
         a good role model for this. However, it was not apparent to all that there were a
         common set of capabilities required of managers which linked the leadership
         strategy to the School strategy. This will enable the school to have greater focus on
         development of middle managers and support succession planning for the future.
      2. Having got the capabilities above clearly defined and understood by all, consider
         those capabilities in terms of the future needs. The change team could be an
         excellent forum for defining the future capabilities and what this means to how the
         school will be lead and managed in the future, especially with changes to Ofsted,
         Governance and political aspects on the horizon.
      3. The school has a strong approach to mentoring with a high number of staff involved
         in official mentoring programmes of new teachers, student teachers and student
         teaching assistants. In interviews most people described examples of coaching,
         although they described it as either support from a team member or guidance from a
         manager. The school should explore the differences in coaching and mentoring to
         heighted the awareness of them as tools to support others and to identify when each
         of them is the most appropriate tool to use. This will ensure that quality time is given
         to each intervention and that it become further embedded within the culture.




                                              6
Summary of key findings in conjunction with the alignment model

         In reference to moving the organisation forward, there was some excellent evidence of lateral
         alignments being observed at Wistaston Church Lane Primary School and these have been
         noted against this model. In line with continuous improvement, suggestions have been
         discussed at the feedback meeting and noted on this model to support the school in realising
         the greater potential from the workforce.

                                       All staff were clear on the aim of “Our school
                                       is a vibrant learning community which
                                       promotes excellence and enjoyment,
                                       enabling all children to fulfil their potential
                                       and lead useful, productive happy lives."



                                                          Mission

  Staff and stakeholder                                                                                 Values harmonious
  involvement in developing                                                                            with staff focus in line
  strategy was clear.                                                                                      with strategy
                                 Strategies
                                                                                     Values


                                                          Leadership
                                                           Influence                                  Through performance
 Clear understanding of
                                                          Inspirational                                 management and
the priorities within the
                                                          Leadership                                 constructive feedback
 school and the level of
                              Objectives                    evident              Behaviours       Behaviours clearly reflected
  contribution to their
      achievement                                                                                            values
                                                                                                   These behaviours could be
                                                                                                  defined at a leadership level
                                                                                                   and used to support their
                                                                                                   move towards developing
                                                         Outcomes                                   greater leadership skills
                                                                                                     required for the future
        Employee engagement.
   Staff involved and committed to                                                        Extremely highly motivated and
   improving things for the future.                                                         focussed staff group who can
  Consider the differences between                 Self-managed teams                     provide strong evidence of good
  coaching and mentoring to ensure             Staff are focused, work as a                 impact on their target areas.
    the most effective tool is used.         team, have autonomy to make                  To maximise benefit gained from
                                               decisions and demonstrate                        learning consider using
                                                competency in their role.                   development activities more
                                             Consider ways to gather views                   closed aligned to individuals
                                               of how people are managed                             learning style
                                              and developed with a view to
                                                  further improvements




         Continuously reflecting on how the organisation’s operation fits with the alignment model would
         not only ensure that Wistaston Church Lane Primary School moves forward with its people in
         order to meet its objectives but will also ensure that maximum alignment was achieved in order
         to continuously deliver its standard of teaching and learning to its children and local community.




                                                                   7
Findings against the Standard using your objectives.

Quality learning experiences
To review the people practices in place to recruit, develop, and involve all staff so
the pupils receive a unique, enjoyable and effective learning experience.


Vision, purpose and strategy.
"Our school is a vibrant learning community which promotes excellence and enjoyment,
enabling all children to fulfil their potential and lead useful, productive happy lives."
It was clear throughout that the school vision was shared by all and embedded with the
structure and practices of the school. This was demonstrated through the way staff, pupils,
governors and parents are involved. This could be further enhanced by extending this
involvement further to parents and partner organisations.
For all those interviewed the need to deliver a high quality learning experience was the essential
element of enabling the pupils to learn effectively and it was clear that this was the focus of all of
their energies and in achieving this, the pupil relationship remains strong.
The vision and values are continuously reinforced through the communication activities and
these were clearly understood by all staff. Meetings are held on a number of different levels and
tasks have been effectively delegated to ensure all staff are focused on meeting the agreed
standards and targets set down within their communication and monitoring schedules.

Objectives and targets are clear
Clear target setting at every level and excellent communication means that all staff are aware of
School priorities and how this links to their own individual objectives. People were clearly
involved in the implementation and development of new systems and procedures through Inset
days, and staff and team meetings. Many related to the implementation of ideas, which would
contribute to improved learning experiences and outcomes.

Training and development clearly linked to meeting Schools needs
The School invests a significant amount of resources (including people’s time, expertise and
finances) into learning and development activities, which are focused on improving people’s
skills and knowledge that in turn will enable them to perform to the best of their abilities. There
was evidence of these at all levels and through a variety of approaches both internally and
externally. The management team has been very resourceful and has forged numerous
relationships with cluster schools, external agency teams (such as speech and language team)
to the mutual benefit so the School has gained significant learning and development
opportunities and resources. As a result people felt that their learning and development needs
are being effectively met and they were able to describe to the Assessor how their learning was
being used to positive effect to raise their own level of performance and how this impacted on
the children. This targeted investment and on-going identification of learning and development
needs at all levels will be a key factor in the ensuring the School continues to improve and
achieve high standards going forward.

People are involved in making decisions which impact on their work.
People were clearly involved in the decision making, planning, implementation and development
of new systems and procedures through inset, staff and team meetings, special projects and
focus groups. Many related to the implementation of ideas, which would contribute to improved
efficiencies for the team or enhancement of support for children in the school. The revision to
the school timetable through the change management team is a good example of this.



                                                  8
“The managers are very down to earth, they tell us exactly what they want from us, and are
open to what we say if we think it could be done better”

People and stakeholders are involved in planning
The annual survey has given pupil and parent views a greater profile and there is strong
evidence of how the information has been scrutinised. This has been shared with staff and
governors, who then add to and work with the information to create the new school development
plan each year.
The school has a comprehensive plan in place and should be complimented on its clarity. It lists
15 priorities within 3 areas. Behind each priority sit action plans which clearly highlight what the
success measures are, who is responsible and how it will be monitored. These plans are clearly
cascaded to individual objectives and responsibilities.
Governors have clear areas of input at the top level and have a strong programme of monitoring
the effectiveness and impact throughout the school year.

Ownership, consultation empowerment.
Communication was high profile with several methods of consultation and involvement. People
were involved through their appraisals, all staff reported they were able to put forward ideas and
how their input is increasingly being asked for and valued by the management team.
All staff could clearly link the consultation process as leading to effect improvements in how they
are managed and development and opportunities for the children. Staff were clear that action is
taken as a result of their contribution and their views are strongly valued. This has empowered
staff to make more creative and innovative decisions within their roles in order to effect greater
impact for the children.

Impact evaluated, self review
In terms of evaluating the impact there was clear evidence to show that the senior managers
had an understanding of the costs and benefits of learning and development. For example, they
were aware of costs in time and resources and could point to dividends in terms of capability,
flexible workforce, improving capacity for the future and improved performance as reflected in
the performance of the children and improved writing across the school. This could be further
enhanced through being able to quantify the benefits of specific development activities of the
team.

Monitoring of performance informs future activities.
Performance is well managed in how the school’s aims and objectives are cascaded through
the communication process and each month the management team will review progress against
each objective as well as support needed to get there. Interviewees described their performance
management discussion and this is seen as a tool to focus on qualitative achievements and
early identification of further support or intervention if appropriate.
The use of internal expertise to improve the performance of others is embedded and is an
increasingly effective approach for the school to drive up performance. It was also clear that
these approaches had additional benefits. For example, people feeling that their
experience/expertise was valued as well as improved teamwork across the different areas of the
Trust. There was also clear evidence of the school regularly monitoring and evaluating its
approach to achieving results and this then informing future strategy. It was encouraging to see
that despite the levels of improved performance and success which the School has achieved
over recent years, this has not stopped the leadership team from regularly revisiting their
strategy and looking at what else they can do to continuously improve their approach in
achieving the very best for their children and the future of the School.




                                                 9
People are committed to success
It is worthy of mention how the leadership team have created a proactive, positive and happy
culture. This underpins the way people felt empowered, valued and proud to be working for the
organisation. The strands of the culture relate to:-
       a) Work life balance. Senior managers described how work life balance measures were
       key to the success and efficient working of the organisation. It helped in recruitment,
       retention, employee health and well-being and reduced turnover and absence levels.
       Examples included; cover time for special projects, and flexibility for family needs. As
       with recognition and reward the school could benefit from having a school specific
       strategy which clearly links between the purpose, value and benefit of work life balance
       as a strategy to having an impact on the schools development plan.
       b) Recruitment and selection. People are recruited with a clear emphasis on making
       sure they have the right attitude to the learners and have through their previous
       experiences the ability to act as role models of the schools values. Managers are trained
       in recruitment and people at appropriate levels are involved to aid the decision making
       process. Those recruited could confirm how fair the process was and that a relevant and
       comprehensive induction was given.



Maximise efficiency
Offer suggestions on how the school can creatively and innovatively utilise the
resources more efficiently.

Learning and development strategy builds capacity.
Managers were able to describe an effective, strategic approach to the identification, planning
and prioritisation of learning and development needs. They could demonstrate how people
development included areas such as team working, understanding of behavioural issues
affecting children, and succession planning.
Through developing people from within and identifying individuals talents and working to their
strengths, there were examples shared with the assessor where people have progressed during
their time there. They all spoke of having had opportunities to do different roles which has
contributed to improved flexibility and improving their skill base and confidence.
Teachers have been paired up for working on curriculum areas to offer support, share good
practice, and promote greater synergy between Early years, key stage 1 and key stage 2.
Personal objectives set within performance management have been challenging yet reflect an
individual’s interest to enhance their skill base for the benefit of the school. There were
examples shared with the assessor from teachers, teaching assistants, admin, and the
leadership team where greater knowledge, skills and confidence had led to extending the
schools offer.

Management effectiveness,
People frequently described how the Management were very “open” in their approach and how
there had been opportunities for coaching on an informal level. Many staff spoke of their
manager being brilliant at listening, supporting and developing them as well as providing
constructive feedback and challenge. Managers were all clear on their roles and to support this
the School calendar identified tasks to be done at the various levels on a weekly, monthly,
termly basis. For example – performance management, subject curriculum reviews, pupil
progress reviews. Staff also saw their managers as great role models and this was reciprocated
in how staff acted as role models for the children.




                                              10
Examples were provided of what staff believed constituted effective management including
providing guidance, motivating, delegating responsibilities, clear on responsibilities, identifying
learning needs and on the job development, all of which they could relate to their manager.

“My manager is very good. Any problems we work around and find a way through it. She is very
supportive.”

Leadership – role models, coaching,
Strong leadership was evident in the approach of the leadership team. People frequently
referred to the “drive, passion and energy” that the members of the senior team displayed. This
meant that positive role models were in place and were able to motivate, engage and support
staff in achieving the best for the School.

Managers described how they tried to ‘practice what they preached’ when it came to leading
and managing people. They explained how they sought to set an example by seeking
continuous improvement and valuing the contribution of team members. Managers described
how they conducted performance management, identified training and supported the staff
through informal support and mentoring.

Staff were complimentary about all managers. Effective, approachable, coaching and supportive
were the usual comments. Managers were visible and often hands on when required and were
seen by some as inspiring and role models for the “school values”. Senior managers recognised
the need to “stay connected” with day to day activities to help inform decision making and staff
recognised the benefits of this.

Mentoring was a strong part of the support strategy and well received by staff. The senior
managers have all been involved in mentoring programmes and this has been cascaded down.

Coaching was less well demonstrated as part of the approach to supporting staff. The school
may wish to clarify the differences between coaching and mentoring to tailor time and needs to
the individual members of the team.

“The management team are very passionate about what they want for the school and the
children.”
Talent management
Talent management. The Head Teacher with the senior managers, has been excellent at seeing
potential, nurturing and developing the talents and playing to individuals’ strengths. This has
been to the mutual benefit of the individuals and the School community. Interviewees all
described how the current team were the best at working together and how they had been given
the opportunities to excel at something they had a passion for.

Knowledge sharing.
Through a very proactive communication strategy the organisation is able to encourage all
levels of staff to put forward ideas and suggestions especially around continuous improvement.
This has resulted in improved outcomes for the children, improvements to the learning
environment, additional activities to enhance and reinforce the development of the children such
as experiencing a night raid (WW2 ) and residential activities to improve confidence and self
esteem. Pupil feedback and achievement has significantly increased without impacting on costs,
creating greater job security, job satisfaction, and enrichment for all involved.




                                                11
Ownership and responsibility
Clear levels of responsibility and accountability have been defined ensuring effective delegation
and contributions to a culture in which staff clearly feel trusted and empowered to take decisions
and make suggestions for improvement for the benefit of the children, many examples of which
were described to the Assessor. Once again continuing with this approach will ensure that
people’s motivation to strive for excellence is maintained.
The approach used here has clearly taken into account the key principles of what constitutes
effective change management within an organisation

People believe they make a difference
Valuing contributions and celebrating success. People felt valued at all levels. It was evident
that this was a strong feature resulting in staff themselves operating to a high standard, making
suggestions, and people were increasingly being empowered to take decisions and
implementing initiatives.

“Once you have worked at here you don’t want to go anywhere else.”

Reward and recognition, diversity
While the school has adopted the policies and legal strategies from the local authority they go
above and beyond in how they acknowledge and value the contributions of the staff. There were
a number of ways in which people’s efforts were acknowledged, including development
opportunities, additional responsibility, leading on projects, representing the school, being given
autonomy within an area, opportunity to showcase work to colleagues, governors and other
schools, amongst others.
While lots of activities are in place there is not a school specific strategy where all staff can be
involved in its development and evaluation. This could enhance the school’s people strategies
and mirror a strategy currently in place for recognising pupil achievement.

“They are very good at saying thanks and showing that they appreciate us especially when we
have hectic days.
“We have great celebrations when we achieve things and everyone is invited and rewarded
regardless of hours or job.”

Benchmarking, continuous learning.
Bench marking is carried out at a number of levels. The school compares themselves through
Ofsted and local authority tables on key performance indicators against other schools. As this
only gives part of the picture the school uses other quality standards including Investors in
People to help them benchmark and to identify good practice which can further identify
improvements.
On a more local level the school works within a cluster group and can demonstrate that through
identifying good practice and exploring opportunities the school has been asked to showcase or
to lead on projects. This in itself shows the school to be ahead of the game in continuous
learning and speaks volumes in terms of the reputation of the school and its staff for getting
results.
The school (SAR) self-assessment review process is currently under question as it is no longer
a requirement of Ofsted. However, the School values the process and will replace it with an
alternative to ensure that through reflection of actions and achievements the School has
constructive information to plan for further improvements.




                                                12
Innovation is encouraged and supported
People described an open environment, which encouraged employees to make improvement
suggestions at any time. For example, the change team and open discussions in staff meeting
and inset days allowed all to put forward ideas.

A strong teamwork ethos was evident throughout the organisation. People confirmed that
knowledge sharing within teams was well embedded

“It’s the staff doing the job who have the best ideas on how things can be improved”
“Seeing what happens in other areas really helps me to see the bigger picture and how we all fit
together to deliver for all the children...”
“We are always asked for staff suggestions”


Sustainability and social responsibility are incorporated into the plans and activities.
Being a socially responsible organisation, it uses the educational opportunities to take a fully
holistic approach to improving the outcomes for the children, meaning that a number of
additional activities and opportunities are provided for the children. The eco club have raised
awareness of activities around the environment and how everyone can play a part and the
school is proactive in working with community projects and raising awareness and funds for
other charities.




                                                 13
Evidence Requirements assessed were as follows: Traffic lighted (Red, Amber and Green)
(The Standard)

            The Standard – Evidence Requirements
            ER        1       2       3       4          5        6           7          8       9       10
             1    √       √       √       √       √           √           √          √       √       √
             2    √       √       √       √          √        √           √          √       √       √
             3    √       √       √       √          √        √           √          √       √       √

             4    √       √       √       √          √        √           √          √       √       √

             5    √       √       √       √       √           √           √          √       √       √

             6    √       √       √       √       √           √           √          √       √       X

             7    √       √       √       √       √           X           √          √       √       X
             8    √       √       X       √       √           X           √          √       x       √
             9    √       √       √       X       D           X           √          √       D       X
             10   √       D       √       X       √           √           √          √       X       √
             11   D       √       √       X       √           √           √          √       √       D
             12   √       √       X       √       D           X           √          √       √       D
             13   √       √       X       √       D           √           √          √       √       √
             14   √       √       √               √           X           √          √       √       √
             15   √       D       D               √           √           √          √               √
             16   √       √       D               √           √           √          √
             17   √       √       √               √           √           √          √
             18   √               √               √           X           √          √
             19   D               √               √           √           √          √
             20   √               √               √                                  √
             21   √               X               √
             22   √               √               √
             23   √               √               √
             24   √               √               √
             25   √               √               √
             26                   √
             27                   √
             28                   √
             29                   √
Key:
                                  Evidence                                        Met with Development
                                  Requirement Met                     D           Opportunity
                                  Further Evidence                                Evidence Requirement
                              X   Required                                        Not Assessed




                                                         14
Investors in People Topic Map
    Business           Learning &           People           Leadership &        Management             Recognition           Involvement           Learning &          Performance           Continuous
    Strategy          Development       Management           Management          Effectiveness           & Reward                  &               Development          Measurement          Improvement
                        Strategy           Strategy            Strategy                                                         Empower
The Standard - Top Managers should make sure (and their people should confirm) that:
Organisation has   Learning priorities People are         Managers are          Managers are          People believe       Ownership and         People’s learning    Investment in         Evaluation
vision/purpose     are clear and       encouraged to      clear about the       effective and         they make            responsibility        and development      learning can          results
strategy and plan  linked to the plan  contribute ideas   capabilities          can describe          a difference         are encouraged        needs are met        be quantified         in improvements
                                                          they need to lead,    how they lead,                                                                                              to people
People involved in Resources for       There is equality manage and             manage and            People believe       People are                                 Impact can be         strategies and
the planning       learning and        of opportunity for develop people        develop their         their contribution   Involved in                                demonstrated          management
                   development are     development                              people                is valued            decision-making
Rep.groups         made available      and support        People know what
(where app.) are                                          effective
consulted when     The impact will                        managers
developing plans   be evaluated                           should be doing

Your Choice - Top Managers should make sure (and their people should confirm) that:
Clear core values   The learning and     The recruitment    Leadership and       Managers are         Reward and           Effective             Learning and         The contribution of   Self review
relate to vision    development          process is fair,   management           role models          recognition          consultation and      development          people strategies     and information
and strategy        strategy builds      efficient and      capabilities for     of leadership,       strategies link to   involvement is        resources are        is measured and       from external
                    capability           effective          now and the future   teamwork and         business             part of culture       used effectively     evaluated             review are used
Key performance                                             are defined          knowledge            strategy
indicators are      Plans take           A diverse,                              sharing              and are              People are            Learning is an       Impact on key         Effective
used to improve     account of           talented           Managers are                              externally           supported and         everyday activity    performance           feedback
performance         learning styles      workforce is       helped to acquire    Coaching is part     benchmarked          trusted to make                            indicators can        methods are
                                         created            these capabilities   of the culture                            decisions             Innovative and       be described          used to
Social              People help make                                                                  Representative                             flexible                                   understand
responsibility      decisions about      A work-life        Leadership and       People are           groups are           Knowledge and         approaches           Performance           people's views
is taken into       their own learning   balance strategy   management           helped to            consulted (where     information are       to learning and      improves as           on how they
account in the                           meets the needs    strategy link to     develop their        appropriate)         shared                development          a result              are managed
strategy            Learning and         of its people      business strategy,   careers                                                         are used
                    development is                          taking account                            What motivates       People committed                           Career prospects      Internal and
People and          innovative and       Constructive       of external          There is a           people is            to success            People are given     Improve               external
stakeholders        flexible             feedback is        good practice        culture of           understood                                 the opportunity                            benchmarking
are involved                             valued                                  openness and                              There is culture of   to achieve their     Flexible and          are used
in strategy         There is a culture                      Everyone is          trust                Success is           continuous            full potential       effective
development         of continuous        The structure      encouraged to                             Celebrated           improvement                                approaches to         People’s views
                    learning             makes the most     develop                                                                              All learning is      measuring return      on how they are
                                         of people’s        leadership                                Benefits strategy    People can            valued/celebrated    on investment         managed
                                         talents            capabilities                              goes beyond          challenge the         and is an everyday   are used              improves
                                                                                                      legal                way things work       activity
                                                                                                      requirements                                                    ROI in people is      People believe
                                                                                                                           There is a sense      Mentoring is used    reported to           it’s a great place
                                                                                                      Colleagues’          of ownership and                           stakeholders          to work
                                                                                                      achievements         pride in working      Personal
                                                                                                      are recognised       for the               development
                                                                                                                           organisation          is supported

  Traffic lighted (Red, not met.Amber met with development point Green met no development points



                                                                                                 15
CONTINUOUS IMPROVEMENT PLAN CONTINUOUS IMPROVEMENT PLAN
     Business issue                      Suggested Action                Suggested        Assessor        Potential benefits / impact of taking no action
                                            Signpost                     timescale            or
                                                                                         Consultant
                                                                                           support                                (why)
           (What)                               (How)                      (When)           (Who)
Mapping learning styles             ‘Map’ individual learning styles       Dec 2011       Consultant     Embracing continuous development and learning
                                         across organisation                                             Assists with planning & evaluation of learning events




Coaching v’s mentoring           Review the difference between           Spring term      Consultant     Continuous development
                                 coaching and mentoring to identify      2012                            Consistent & broader approach
                                 most appropriate method for                                             Effective management approach
                                 intervention


Define the capabilities of the   Define generic behaviours for future    Spring terms     Consultant     Continuous improvement
leadership team for the          leaders                                 2012                            Building greater leadership capability and capacity
future

                                                                                           Quality       Committed to making life enjoyable
Health & Well-being Award        Consider building on the good work      Consideration     centre        Build on WLB approach
                                 in terms of WLB and use to                               workshop       A tool for recruitment / development, talent
                                 complement                                                              management and succession planning.
                                                                                               t

Review of people’s               Put into place measures to monitor      Next                            Identify ways for further improvement to leadership
perception of how they are       and understand peoples views of         performance                     style and maximising the contributions of the wider
managed                          how they are managed                    management                      team.


Develop and strengthen           Develop through consultation with       Summer term                      Ensure consistency throughout all strategies and clear
strategies for                   staff strategies which link current                                      linkages between what appears -nice to do and what
reward and recognition &         practices and activities to the whole                                    makes an impact on the delivery of quality educations
Work life balance                school strategy.                                                         experiences for the children.
     Consultancy support         In order to support your continuous development arising from this report we have a number of flexible options including one to
                                 one support with your action plan, consultancy that would help in terms of further advice plus workshops, training or on line
                                 tools and tutorials. Please let me know if you want me to arrange any of these to support you on your journey in achieving and
                                 maintaining a high performing workplace


                                                                               16
Conclusion
I would like to congratulate Wistaston Church Lane Primary School on its outstanding
achievement with Investors in People.


The assessor would like to thank Graham Prince and the team for all the preparations
and thanks to all the team for being very welcoming and honest in their
discussions with me and for making it an interesting and enlightening experience
especially given that Ofsted were on site at the same time.
I look forward to working with you in the future to maximise the potential.




Name: Heather Beattie




Investors in People Assessor:
Date: 18th October 2011


Contact Details:
2, Swanley Cottages,
Swanley by Burland
Nantwich
Cheshire
CW5 8QD

Telephone 01270 524144
Mobile 07762 218182
Email heatherbeattie@btinternet.com




                                             17

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Investors in people 2011

  • 1. . Wistaston Church Lane Primary School Assessment Report Commercial in Confidence Assessor: Heather Beattie Date: 18th October 2011 Investors in People delivered by idg official partner for the North of England. 1
  • 2. Contents Page Introduction 3 Objectives 4 Outcome 4 Executive Summary 5 Continuous improvement opportunities 6 Findings Against the objectives 8 Investors in People Topic Map 15 Continuous Improvement/Action Plan 16 Conclusion 17 2
  • 3. Introduction The school opened in September 2007 following the amalgamation of two highly successful schools, Wistaston Westfield Infant School and Wistaston Junior School. In addition, the campus is shared with a privately run pre-school called ‘La Maternelle’. Approximately 420 children attend between the ages of 4-11 years. Located in Cheshire between Crewe and Nantwich, the school enjoys a large green campus that includes a huge playing field, extensive outdoor play apparatus, a wildlife coppice, areas for quiet reflection and access to adjacent cricket pitches and tennis courts. The grounds are continually being developed and an outdoor classroom has recently been added to the facilities in use. Both schools were recognised prior to the amalgamation. This is the first review of the school in its present form and to reflect the drive and ambition of the team it was agreed to deliver a greater depth of feedback and to recognise achievements that this review would be against the full framework. A sample of 16 staff were invited for interview, which represented 38% against an IIP UK suggested sample of 28- 50% Key School Aims and Values Extracted from Web site To value each individual child and encourage him/ her to reach their fullest academic, High expectations aesthetic, physical, social and spiritual potential. To provide a broad, balanced relevant and differentiated curriculum which provides for Rich, broad, varied the needs and talents of each pupil, regardless of gender, racial background, religion or curriculum special educational needs. To develop the child's physical fitness, health and well-being, to encourage teamwork, and to enable pupils to develop the ability to make healthy choices and develop healthy Healthy lifestyles lifestyles. To build up relationships of trust, respect and support between staff, governors, Parents, community and parents, advisory colleagues, private nursery and friends in the local community for the all other stakeholders good of the children within our school. To create a stimulating, dynamic environment, which encourages enthusiasm for Stimulating school learning and promotes an expectation of high standards. environment Produce understanding citizens of the twenty-first century who recognise the need to Responsible citizens participate in a caring and responsible way for the sustainability of our world. • We strive to help our children to be happy and eager to learn, feeling supported, confident and secure. • We promote positive attitudes of self-respect, valuing the needs and opinions of others in all aspects of school life. • All members of the school community are recognised as individuals through being respected and afforded appropriate challenges to achieve. • Teamwork is placed at the heart of the school's development. 3
  • 4. Objectives for the Assessment • To establish whether Wistaston Church Lane Primary School meets all of the evidence requirements for the Investors in People Standard. • Quality learning experiences To review the people practices in place to recruit, develop, and involve all staff so the pupils receive a unique, enjoyable and effective learning experience. • Maximise efficiency Offer suggestions on how the school can creatively and innovatively utilise the resources more efficiently. • To establish where the organisations sits against the full framework with the ambition of achieving Gold status. This is the first review of the school in its present status, having worked with IIP since 2004. Outcome Having carried out the assessment process in accordance with the guidelines provided for assessors by Investors In People UK, the Assessor was satisfied beyond any doubt that Wistaston Church Lane Primary School continues to meet the requirements of the Investors in People Standard. On behalf of Investors in People North of England the Assessor would like to congratulate Wistaston Church Lane Primary School on this achievement. The assessor also confirms that Wistaston Church Lane Primary School has met 131 evidence requirements above the 39 in the Investors in People Standard and this equates to a Gold, award requiring at least 165 evidence requirements. The Assessor recommends to the Moderation Board that Wistaston Church Lane Primary School is confirmed as having achieved this award. On behalf of Investors in People North of England the assessor would like to congratulate Wistaston Church Lane Primary School on this additional achievement. The next review will be due by October 2014. Options for next Assessor intervention Wistaston Church Lane Primary School has several options for their next assessor intervention: • Contact the Assessor to discuss the report in detail. • Consider an interim review after 18 months in order for this intervention to act as a barometer to measure the impact of any on-going changes within the organisation • Consider being assessed against the Investors in People ‘Health & Wellbeing’ Standard once a strategy (To build on the good work in respect of supporting Work-life balance) in this area had been fully developed • Contact the Assessment Centre in respect of supporting workshops, consultancy or advice • Undertake a three year review (maximum 3 years) by October 2014 in order to return to the three year anniversary date. 4
  • 5. Executive Summary Overview and what makes Wistaston Church Lane Primary School special and worthy of Gold level accreditation. It was obvious from the outset that the strategies in place go beyond the Investors in People Standard. The organisation was able to demonstrate how it has applied Investors in People practices to the creation of one unified team with a shared vision since the amalgamation and more importantly to the achievement of their key priorities. This was the first formal visit from the assessor since the amalgamation and it was evident how the organisation had used the standard as a framework for continuous improvement and had evolved themselves from two separate and independent schools to being an organisation which is leading the way in effectively, creatively and innovatively educating children to deliver the shared vision. There were many strengths including • A culture based on openness and trust • Total understanding of the need to improve the outcomes for the pupils by taking a holistic approach. • The increasingly consultative approach to planning and decision making • An atmosphere of involvement and empowerment • Effective and visible leadership • Strong support and communication in place for all levels of staff • The strong desire to both keep up the high standards already achieved ‘maintaining momentum’ and to continuously improve. People development has led directly to the performance improvements resulting in their strong relationships within the community, high attendance figures and high levels of support from parents and other stakeholders. Other quantifiable examples included the Inclusion mark, active mark, eco schools status, international schools award as well as being oversubscribed, having low staff turnover and low sickness absence. There was evident pride that everyone had in the School, its standards, environment, friendly and helpful people, and in its achievements. Everyone interviewed was clearly committed to the pupils and their experience at Wistaston Church Lane Primary School. There was a generous learning and development offer to each and every employee. All employees were encouraged to undertake Continuous Professional Development. All interviewees felt supported through development, information and involvement, and this matched the strategy and expectations of the organisation. People development was evident throughout, undertaken in a variety of ways from courses (including bespoke) to shadowing and sharing good practice sessions. Examples of outcomes included the achievement of qualifications, job enrichment and in many cases career advancement, improved confidence, skills and knowledge, all linking to a clear impact on the performance of the school. The results of the positive people strategies in place were the greater levels of employee involvement and the opportunity for creativity and innovation to take place. There were a number of examples given to the assessor where staff had contributed to and created significant impact at team and school level. The change team is an excellent example of how people were consulted, involved, empowered to make more creative changes for the benefit of all. 5
  • 6. Continuous Improvement Opportunities - What could be developed further? Quality learning experiences 1. The vision and values are in place and embedded, although when asked some staff were not clear on how to articulate this. The values are reviewed as part of the annual monitoring process and it is clear their relevance continues. It may be worth refreshing the values to sharpen the clarity and understanding of all stakeholders involved. This along with involving the staff in the development of the strategy and plan will impact on much greater levels of commitment and motivation from the staff, strengthening the collective vision. 2. The performance management process could be enhanced through enabling managers to gain feedback about their leadership and management effectiveness. Good practice suggests that managers be developed to ask for feedback at the appraisal meeting, and to develop the tools and techniques for consciously reviewing their own people performance on a day to day level. This would offer the school a tool for collecting views of how people feel about how they are managed and developed, to ultimately identify improvements in how managers improve and staff can identify improvements as a result of their feedback. 3. Return on investment in people strategies are monitored and reported to Governors, the school may wish to consider how it could extend this reporting back to stakeholders to include pupils and parents so everyone in the school community can relate to the benefits received from development activities and people strategies. Maximise efficiency 1. Review the management capabilities identified for managers and ensure there is a clearly defined and transparent view of what a Wistaston Church Lane Primary School manager looks like and how they are expected to manage. This will involve having clearly defined levels of skill and competency with activities in place to support potential candidates to developing these. The current leadership team offers a good role model for this. However, it was not apparent to all that there were a common set of capabilities required of managers which linked the leadership strategy to the School strategy. This will enable the school to have greater focus on development of middle managers and support succession planning for the future. 2. Having got the capabilities above clearly defined and understood by all, consider those capabilities in terms of the future needs. The change team could be an excellent forum for defining the future capabilities and what this means to how the school will be lead and managed in the future, especially with changes to Ofsted, Governance and political aspects on the horizon. 3. The school has a strong approach to mentoring with a high number of staff involved in official mentoring programmes of new teachers, student teachers and student teaching assistants. In interviews most people described examples of coaching, although they described it as either support from a team member or guidance from a manager. The school should explore the differences in coaching and mentoring to heighted the awareness of them as tools to support others and to identify when each of them is the most appropriate tool to use. This will ensure that quality time is given to each intervention and that it become further embedded within the culture. 6
  • 7. Summary of key findings in conjunction with the alignment model In reference to moving the organisation forward, there was some excellent evidence of lateral alignments being observed at Wistaston Church Lane Primary School and these have been noted against this model. In line with continuous improvement, suggestions have been discussed at the feedback meeting and noted on this model to support the school in realising the greater potential from the workforce. All staff were clear on the aim of “Our school is a vibrant learning community which promotes excellence and enjoyment, enabling all children to fulfil their potential and lead useful, productive happy lives." Mission Staff and stakeholder Values harmonious involvement in developing with staff focus in line strategy was clear. with strategy Strategies Values Leadership Influence Through performance Clear understanding of Inspirational management and the priorities within the Leadership constructive feedback school and the level of Objectives evident Behaviours Behaviours clearly reflected contribution to their achievement values These behaviours could be defined at a leadership level and used to support their move towards developing Outcomes greater leadership skills required for the future Employee engagement. Staff involved and committed to Extremely highly motivated and improving things for the future. focussed staff group who can Consider the differences between Self-managed teams provide strong evidence of good coaching and mentoring to ensure Staff are focused, work as a impact on their target areas. the most effective tool is used. team, have autonomy to make To maximise benefit gained from decisions and demonstrate learning consider using competency in their role. development activities more Consider ways to gather views closed aligned to individuals of how people are managed learning style and developed with a view to further improvements Continuously reflecting on how the organisation’s operation fits with the alignment model would not only ensure that Wistaston Church Lane Primary School moves forward with its people in order to meet its objectives but will also ensure that maximum alignment was achieved in order to continuously deliver its standard of teaching and learning to its children and local community. 7
  • 8. Findings against the Standard using your objectives. Quality learning experiences To review the people practices in place to recruit, develop, and involve all staff so the pupils receive a unique, enjoyable and effective learning experience. Vision, purpose and strategy. "Our school is a vibrant learning community which promotes excellence and enjoyment, enabling all children to fulfil their potential and lead useful, productive happy lives." It was clear throughout that the school vision was shared by all and embedded with the structure and practices of the school. This was demonstrated through the way staff, pupils, governors and parents are involved. This could be further enhanced by extending this involvement further to parents and partner organisations. For all those interviewed the need to deliver a high quality learning experience was the essential element of enabling the pupils to learn effectively and it was clear that this was the focus of all of their energies and in achieving this, the pupil relationship remains strong. The vision and values are continuously reinforced through the communication activities and these were clearly understood by all staff. Meetings are held on a number of different levels and tasks have been effectively delegated to ensure all staff are focused on meeting the agreed standards and targets set down within their communication and monitoring schedules. Objectives and targets are clear Clear target setting at every level and excellent communication means that all staff are aware of School priorities and how this links to their own individual objectives. People were clearly involved in the implementation and development of new systems and procedures through Inset days, and staff and team meetings. Many related to the implementation of ideas, which would contribute to improved learning experiences and outcomes. Training and development clearly linked to meeting Schools needs The School invests a significant amount of resources (including people’s time, expertise and finances) into learning and development activities, which are focused on improving people’s skills and knowledge that in turn will enable them to perform to the best of their abilities. There was evidence of these at all levels and through a variety of approaches both internally and externally. The management team has been very resourceful and has forged numerous relationships with cluster schools, external agency teams (such as speech and language team) to the mutual benefit so the School has gained significant learning and development opportunities and resources. As a result people felt that their learning and development needs are being effectively met and they were able to describe to the Assessor how their learning was being used to positive effect to raise their own level of performance and how this impacted on the children. This targeted investment and on-going identification of learning and development needs at all levels will be a key factor in the ensuring the School continues to improve and achieve high standards going forward. People are involved in making decisions which impact on their work. People were clearly involved in the decision making, planning, implementation and development of new systems and procedures through inset, staff and team meetings, special projects and focus groups. Many related to the implementation of ideas, which would contribute to improved efficiencies for the team or enhancement of support for children in the school. The revision to the school timetable through the change management team is a good example of this. 8
  • 9. “The managers are very down to earth, they tell us exactly what they want from us, and are open to what we say if we think it could be done better” People and stakeholders are involved in planning The annual survey has given pupil and parent views a greater profile and there is strong evidence of how the information has been scrutinised. This has been shared with staff and governors, who then add to and work with the information to create the new school development plan each year. The school has a comprehensive plan in place and should be complimented on its clarity. It lists 15 priorities within 3 areas. Behind each priority sit action plans which clearly highlight what the success measures are, who is responsible and how it will be monitored. These plans are clearly cascaded to individual objectives and responsibilities. Governors have clear areas of input at the top level and have a strong programme of monitoring the effectiveness and impact throughout the school year. Ownership, consultation empowerment. Communication was high profile with several methods of consultation and involvement. People were involved through their appraisals, all staff reported they were able to put forward ideas and how their input is increasingly being asked for and valued by the management team. All staff could clearly link the consultation process as leading to effect improvements in how they are managed and development and opportunities for the children. Staff were clear that action is taken as a result of their contribution and their views are strongly valued. This has empowered staff to make more creative and innovative decisions within their roles in order to effect greater impact for the children. Impact evaluated, self review In terms of evaluating the impact there was clear evidence to show that the senior managers had an understanding of the costs and benefits of learning and development. For example, they were aware of costs in time and resources and could point to dividends in terms of capability, flexible workforce, improving capacity for the future and improved performance as reflected in the performance of the children and improved writing across the school. This could be further enhanced through being able to quantify the benefits of specific development activities of the team. Monitoring of performance informs future activities. Performance is well managed in how the school’s aims and objectives are cascaded through the communication process and each month the management team will review progress against each objective as well as support needed to get there. Interviewees described their performance management discussion and this is seen as a tool to focus on qualitative achievements and early identification of further support or intervention if appropriate. The use of internal expertise to improve the performance of others is embedded and is an increasingly effective approach for the school to drive up performance. It was also clear that these approaches had additional benefits. For example, people feeling that their experience/expertise was valued as well as improved teamwork across the different areas of the Trust. There was also clear evidence of the school regularly monitoring and evaluating its approach to achieving results and this then informing future strategy. It was encouraging to see that despite the levels of improved performance and success which the School has achieved over recent years, this has not stopped the leadership team from regularly revisiting their strategy and looking at what else they can do to continuously improve their approach in achieving the very best for their children and the future of the School. 9
  • 10. People are committed to success It is worthy of mention how the leadership team have created a proactive, positive and happy culture. This underpins the way people felt empowered, valued and proud to be working for the organisation. The strands of the culture relate to:- a) Work life balance. Senior managers described how work life balance measures were key to the success and efficient working of the organisation. It helped in recruitment, retention, employee health and well-being and reduced turnover and absence levels. Examples included; cover time for special projects, and flexibility for family needs. As with recognition and reward the school could benefit from having a school specific strategy which clearly links between the purpose, value and benefit of work life balance as a strategy to having an impact on the schools development plan. b) Recruitment and selection. People are recruited with a clear emphasis on making sure they have the right attitude to the learners and have through their previous experiences the ability to act as role models of the schools values. Managers are trained in recruitment and people at appropriate levels are involved to aid the decision making process. Those recruited could confirm how fair the process was and that a relevant and comprehensive induction was given. Maximise efficiency Offer suggestions on how the school can creatively and innovatively utilise the resources more efficiently. Learning and development strategy builds capacity. Managers were able to describe an effective, strategic approach to the identification, planning and prioritisation of learning and development needs. They could demonstrate how people development included areas such as team working, understanding of behavioural issues affecting children, and succession planning. Through developing people from within and identifying individuals talents and working to their strengths, there were examples shared with the assessor where people have progressed during their time there. They all spoke of having had opportunities to do different roles which has contributed to improved flexibility and improving their skill base and confidence. Teachers have been paired up for working on curriculum areas to offer support, share good practice, and promote greater synergy between Early years, key stage 1 and key stage 2. Personal objectives set within performance management have been challenging yet reflect an individual’s interest to enhance their skill base for the benefit of the school. There were examples shared with the assessor from teachers, teaching assistants, admin, and the leadership team where greater knowledge, skills and confidence had led to extending the schools offer. Management effectiveness, People frequently described how the Management were very “open” in their approach and how there had been opportunities for coaching on an informal level. Many staff spoke of their manager being brilliant at listening, supporting and developing them as well as providing constructive feedback and challenge. Managers were all clear on their roles and to support this the School calendar identified tasks to be done at the various levels on a weekly, monthly, termly basis. For example – performance management, subject curriculum reviews, pupil progress reviews. Staff also saw their managers as great role models and this was reciprocated in how staff acted as role models for the children. 10
  • 11. Examples were provided of what staff believed constituted effective management including providing guidance, motivating, delegating responsibilities, clear on responsibilities, identifying learning needs and on the job development, all of which they could relate to their manager. “My manager is very good. Any problems we work around and find a way through it. She is very supportive.” Leadership – role models, coaching, Strong leadership was evident in the approach of the leadership team. People frequently referred to the “drive, passion and energy” that the members of the senior team displayed. This meant that positive role models were in place and were able to motivate, engage and support staff in achieving the best for the School. Managers described how they tried to ‘practice what they preached’ when it came to leading and managing people. They explained how they sought to set an example by seeking continuous improvement and valuing the contribution of team members. Managers described how they conducted performance management, identified training and supported the staff through informal support and mentoring. Staff were complimentary about all managers. Effective, approachable, coaching and supportive were the usual comments. Managers were visible and often hands on when required and were seen by some as inspiring and role models for the “school values”. Senior managers recognised the need to “stay connected” with day to day activities to help inform decision making and staff recognised the benefits of this. Mentoring was a strong part of the support strategy and well received by staff. The senior managers have all been involved in mentoring programmes and this has been cascaded down. Coaching was less well demonstrated as part of the approach to supporting staff. The school may wish to clarify the differences between coaching and mentoring to tailor time and needs to the individual members of the team. “The management team are very passionate about what they want for the school and the children.” Talent management Talent management. The Head Teacher with the senior managers, has been excellent at seeing potential, nurturing and developing the talents and playing to individuals’ strengths. This has been to the mutual benefit of the individuals and the School community. Interviewees all described how the current team were the best at working together and how they had been given the opportunities to excel at something they had a passion for. Knowledge sharing. Through a very proactive communication strategy the organisation is able to encourage all levels of staff to put forward ideas and suggestions especially around continuous improvement. This has resulted in improved outcomes for the children, improvements to the learning environment, additional activities to enhance and reinforce the development of the children such as experiencing a night raid (WW2 ) and residential activities to improve confidence and self esteem. Pupil feedback and achievement has significantly increased without impacting on costs, creating greater job security, job satisfaction, and enrichment for all involved. 11
  • 12. Ownership and responsibility Clear levels of responsibility and accountability have been defined ensuring effective delegation and contributions to a culture in which staff clearly feel trusted and empowered to take decisions and make suggestions for improvement for the benefit of the children, many examples of which were described to the Assessor. Once again continuing with this approach will ensure that people’s motivation to strive for excellence is maintained. The approach used here has clearly taken into account the key principles of what constitutes effective change management within an organisation People believe they make a difference Valuing contributions and celebrating success. People felt valued at all levels. It was evident that this was a strong feature resulting in staff themselves operating to a high standard, making suggestions, and people were increasingly being empowered to take decisions and implementing initiatives. “Once you have worked at here you don’t want to go anywhere else.” Reward and recognition, diversity While the school has adopted the policies and legal strategies from the local authority they go above and beyond in how they acknowledge and value the contributions of the staff. There were a number of ways in which people’s efforts were acknowledged, including development opportunities, additional responsibility, leading on projects, representing the school, being given autonomy within an area, opportunity to showcase work to colleagues, governors and other schools, amongst others. While lots of activities are in place there is not a school specific strategy where all staff can be involved in its development and evaluation. This could enhance the school’s people strategies and mirror a strategy currently in place for recognising pupil achievement. “They are very good at saying thanks and showing that they appreciate us especially when we have hectic days. “We have great celebrations when we achieve things and everyone is invited and rewarded regardless of hours or job.” Benchmarking, continuous learning. Bench marking is carried out at a number of levels. The school compares themselves through Ofsted and local authority tables on key performance indicators against other schools. As this only gives part of the picture the school uses other quality standards including Investors in People to help them benchmark and to identify good practice which can further identify improvements. On a more local level the school works within a cluster group and can demonstrate that through identifying good practice and exploring opportunities the school has been asked to showcase or to lead on projects. This in itself shows the school to be ahead of the game in continuous learning and speaks volumes in terms of the reputation of the school and its staff for getting results. The school (SAR) self-assessment review process is currently under question as it is no longer a requirement of Ofsted. However, the School values the process and will replace it with an alternative to ensure that through reflection of actions and achievements the School has constructive information to plan for further improvements. 12
  • 13. Innovation is encouraged and supported People described an open environment, which encouraged employees to make improvement suggestions at any time. For example, the change team and open discussions in staff meeting and inset days allowed all to put forward ideas. A strong teamwork ethos was evident throughout the organisation. People confirmed that knowledge sharing within teams was well embedded “It’s the staff doing the job who have the best ideas on how things can be improved” “Seeing what happens in other areas really helps me to see the bigger picture and how we all fit together to deliver for all the children...” “We are always asked for staff suggestions” Sustainability and social responsibility are incorporated into the plans and activities. Being a socially responsible organisation, it uses the educational opportunities to take a fully holistic approach to improving the outcomes for the children, meaning that a number of additional activities and opportunities are provided for the children. The eco club have raised awareness of activities around the environment and how everyone can play a part and the school is proactive in working with community projects and raising awareness and funds for other charities. 13
  • 14. Evidence Requirements assessed were as follows: Traffic lighted (Red, Amber and Green) (The Standard) The Standard – Evidence Requirements ER 1 2 3 4 5 6 7 8 9 10 1 √ √ √ √ √ √ √ √ √ √ 2 √ √ √ √ √ √ √ √ √ √ 3 √ √ √ √ √ √ √ √ √ √ 4 √ √ √ √ √ √ √ √ √ √ 5 √ √ √ √ √ √ √ √ √ √ 6 √ √ √ √ √ √ √ √ √ X 7 √ √ √ √ √ X √ √ √ X 8 √ √ X √ √ X √ √ x √ 9 √ √ √ X D X √ √ D X 10 √ D √ X √ √ √ √ X √ 11 D √ √ X √ √ √ √ √ D 12 √ √ X √ D X √ √ √ D 13 √ √ X √ D √ √ √ √ √ 14 √ √ √ √ X √ √ √ √ 15 √ D D √ √ √ √ √ 16 √ √ D √ √ √ √ 17 √ √ √ √ √ √ √ 18 √ √ √ X √ √ 19 D √ √ √ √ √ 20 √ √ √ √ 21 √ X √ 22 √ √ √ 23 √ √ √ 24 √ √ √ 25 √ √ √ 26 √ 27 √ 28 √ 29 √ Key: Evidence Met with Development Requirement Met D Opportunity Further Evidence Evidence Requirement X Required Not Assessed 14
  • 15. Investors in People Topic Map Business Learning & People Leadership & Management Recognition Involvement Learning & Performance Continuous Strategy Development Management Management Effectiveness & Reward & Development Measurement Improvement Strategy Strategy Strategy Empower The Standard - Top Managers should make sure (and their people should confirm) that: Organisation has Learning priorities People are Managers are Managers are People believe Ownership and People’s learning Investment in Evaluation vision/purpose are clear and encouraged to clear about the effective and they make responsibility and development learning can results strategy and plan linked to the plan contribute ideas capabilities can describe a difference are encouraged needs are met be quantified in improvements they need to lead, how they lead, to people People involved in Resources for There is equality manage and manage and People believe People are Impact can be strategies and the planning learning and of opportunity for develop people develop their their contribution Involved in demonstrated management development are development people is valued decision-making Rep.groups made available and support People know what (where app.) are effective consulted when The impact will managers developing plans be evaluated should be doing Your Choice - Top Managers should make sure (and their people should confirm) that: Clear core values The learning and The recruitment Leadership and Managers are Reward and Effective Learning and The contribution of Self review relate to vision development process is fair, management role models recognition consultation and development people strategies and information and strategy strategy builds efficient and capabilities for of leadership, strategies link to involvement is resources are is measured and from external capability effective now and the future teamwork and business part of culture used effectively evaluated review are used Key performance are defined knowledge strategy indicators are Plans take A diverse, sharing and are People are Learning is an Impact on key Effective used to improve account of talented Managers are externally supported and everyday activity performance feedback performance learning styles workforce is helped to acquire Coaching is part benchmarked trusted to make indicators can methods are created these capabilities of the culture decisions Innovative and be described used to Social People help make Representative flexible understand responsibility decisions about A work-life Leadership and People are groups are Knowledge and approaches Performance people's views is taken into their own learning balance strategy management helped to consulted (where information are to learning and improves as on how they account in the meets the needs strategy link to develop their appropriate) shared development a result are managed strategy Learning and of its people business strategy, careers are used development is taking account What motivates People committed Career prospects Internal and People and innovative and Constructive of external There is a people is to success People are given Improve external stakeholders flexible feedback is good practice culture of understood the opportunity benchmarking are involved valued openness and There is culture of to achieve their Flexible and are used in strategy There is a culture Everyone is trust Success is continuous full potential effective development of continuous The structure encouraged to Celebrated improvement approaches to People’s views learning makes the most develop All learning is measuring return on how they are of people’s leadership Benefits strategy People can valued/celebrated on investment managed talents capabilities goes beyond challenge the and is an everyday are used improves legal way things work activity requirements ROI in people is People believe There is a sense Mentoring is used reported to it’s a great place Colleagues’ of ownership and stakeholders to work achievements pride in working Personal are recognised for the development organisation is supported Traffic lighted (Red, not met.Amber met with development point Green met no development points 15
  • 16. CONTINUOUS IMPROVEMENT PLAN CONTINUOUS IMPROVEMENT PLAN Business issue Suggested Action Suggested Assessor Potential benefits / impact of taking no action Signpost timescale or Consultant support (why) (What) (How) (When) (Who) Mapping learning styles ‘Map’ individual learning styles Dec 2011 Consultant Embracing continuous development and learning across organisation Assists with planning & evaluation of learning events Coaching v’s mentoring Review the difference between Spring term Consultant Continuous development coaching and mentoring to identify 2012 Consistent & broader approach most appropriate method for Effective management approach intervention Define the capabilities of the Define generic behaviours for future Spring terms Consultant Continuous improvement leadership team for the leaders 2012 Building greater leadership capability and capacity future Quality Committed to making life enjoyable Health & Well-being Award Consider building on the good work Consideration centre Build on WLB approach in terms of WLB and use to workshop A tool for recruitment / development, talent complement management and succession planning. t Review of people’s Put into place measures to monitor Next Identify ways for further improvement to leadership perception of how they are and understand peoples views of performance style and maximising the contributions of the wider managed how they are managed management team. Develop and strengthen Develop through consultation with Summer term Ensure consistency throughout all strategies and clear strategies for staff strategies which link current linkages between what appears -nice to do and what reward and recognition & practices and activities to the whole makes an impact on the delivery of quality educations Work life balance school strategy. experiences for the children. Consultancy support In order to support your continuous development arising from this report we have a number of flexible options including one to one support with your action plan, consultancy that would help in terms of further advice plus workshops, training or on line tools and tutorials. Please let me know if you want me to arrange any of these to support you on your journey in achieving and maintaining a high performing workplace 16
  • 17. Conclusion I would like to congratulate Wistaston Church Lane Primary School on its outstanding achievement with Investors in People. The assessor would like to thank Graham Prince and the team for all the preparations and thanks to all the team for being very welcoming and honest in their discussions with me and for making it an interesting and enlightening experience especially given that Ofsted were on site at the same time. I look forward to working with you in the future to maximise the potential. Name: Heather Beattie Investors in People Assessor: Date: 18th October 2011 Contact Details: 2, Swanley Cottages, Swanley by Burland Nantwich Cheshire CW5 8QD Telephone 01270 524144 Mobile 07762 218182 Email heatherbeattie@btinternet.com 17