Most discussions around Privacy & its implementation focus on large organizations. However, small organizations also need to implement Data Privacy. And their challenges are very different. Small Teams, limited budgets & other constraints are a reality. This session has the founder & CEO of one such organization share his experience & learnings

1. SACON
SACON International 2020
India | Bangalore | February 21 - 22 | Taj Yeshwantpur
Implementing a Privacy Program in an
SME Organization: Challenges &
Learnings
Apurva Mankad
WebXpress
Founder & CEO
Twitter: apurva_mankad

2. SACON 2020
• About us and our work
• Implementing Privacy in a small organization
• Challenges faced on the ground
• Useful cases
• Key learnings
Agenda

3. SACON 2020
About us and our work

4. SACON 2020
We provide logistics technology solutions

5. SACON 2020Private and confidential. Not for circulation. ECPL
©2019
• Dubai
• Saudi Arabia
• Hong Kong
• China
• India
• Indonesia
• Thailand
• Malaysia
• Gabon
• Mauritius
We work across emerging
markets

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Retail and Manufacturing
Integrated Transport & FleetE-Commerce Logistics
Our customers are start-ups to global majors
Warehouse Management System

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Is data privacy a concern in
B2B?

8. SACON 2020
SMEs
Large
Indian
Large
MNC
Bigger customers worry more about data privacy
Concern About
Data Privacy

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Priority 1 • Customer requirement
Priority 2 • Regulatory compliance
Priority 3 • Brand image
Priority 10 • Ethical business practice
Why worry about data privacy?

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The Dichotomy
Everyone is moving to Cloud
Data breach is now
EXTERNAL

11. SACON 2020
In 2018, USA
reported over 1244
major data breached
exposing more than
440 million records
in 2018
Data Privacy Horror is growing !!

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We punch way above our
weight!!

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Our Size
85 people
USD 1mn in sales
Our customers
10,000 people
USD 500 mn in
sales
Start-ups/ SME tech have big load on small shoulders

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Vehicles managed Bookings / month APIs onboarded
IoT data ingested per day LSPs tracked IoT partners integrated
Users of platform Enterprise customers Countries of deployment
5,000+ 500,000 200+
10 mn 60+ 20+
20,000 100+ 10+
We have access to massive data- about
everything !!!

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We can track you anywhere….any time…. all the
time

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Implementation Approach
Our experience and key learnings

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Data
Privacy
Vs.
Growth
Small Team size
Agile
Delivery
High Churn
Start-ups/ SME tech have big load on small shoulders

18. SACON 2020
Growth Focus
• Small Team size
• Agile Delivery
• High Churn
Competitiv
e
Advantage
• Privacy
Certification
• VAPT, Privacy
Audit
• Customer
Education
Approach is to turn Data Privacy into Competitive
Advantage
Outsourced
CISO

19. SACON 2020
Our structure for Data Privacy
Privacy and
Security Working
Group
Developers
Business
Analysts
CISO Team Customers
Sales
CEOCISO Head

20. SACON 2020
Adjusting to SME environment
Process Large Organization SME tech
Security Policies Detailed Abridged
Team Full Department Working Group
CISO In-house Outsourced
Compliance Audit Extensive, yearly Random Sample, monthly
VAPT Annually Bi-annually
Audit Tools Licensed Cloud based, collaborative

21. SACON 2020
Challenges Faced
Challenges
Lack of awareness
Functionality focus
Faster delivery
Open data
Solutions
Workshops
Privacy checklists
Role based access
Database
encryption

22. SACON 2020
Key Learnings
Learning 1
• Privacy is an advantage, not
hindrance
Learning 2 • Continuous Education is the key
Learning 3
• Expert help is available, no need for
DIY
Learning 4 • Random and regular audit works

23. SACON 2020
Thank You.
APURVA MANKAD
+91 93242 42802 | apurva@webxpress.in