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Kaibin Y e   &   Clarisse Vermès   dec. 05 2007 – Master Marketing Montpellier 1 – P&B Holistic Management - Lecturer : J.P. Amisse Sponsoring Museum using WEB 2.0
Summary ,[object Object],[object Object],[object Object]
Introduction  ,[object Object],[object Object],[object Object],Kaibin Ye
Contacts Points Kaibin Ye facilitate  donation  High fees and heavy decision   Participation :  donation transfert of the money fees  Simplify  access to information Not suitable for the large public   Decision to join the ArtSupporters program   Decrease cost of information Personal information  expensive to give,  dispersed, not homogeneous Information delivery   Increase our communication range   Hard competition with others events   First contact  with our museum concepts   Bad Points   Contacts points
Needs and Wants of supporter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concept   Service   Needs
Challenges Opportunities Opportunities Challenges Social networks are multimedia (image, video, slide, music, video, conference, chat,  Traditional Network without multimedia possibilities and especially without visual/audio capacities   There exist wide social network in the Internet organized a r ound personal interests  Traditional networks limited and reserved to few informed persons and local sponsorhip or little  circle of initiated person  Paypal and other welltablished money transfert  platform allow to dramaticaly decrease fees  High transfer charges (and changes fees if int er national)   Easy and common to accept conditions, and contrats on line   Heavy adminisrativ logistic  It’s easy  to send and share photo  / expos videos by mail, chat, blogs   Lack of tools for the communication among Sponsor  WEB 2.0
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Branding strategic vision
Web 2.0 in museum 1/4 ,[object Object]
[object Object],Web 2.0 in museum 2/4
Web 2.0 in museum 3/4 Videos & Podcasts at the National Gallery of Art
Web 2.0 in museum 4/4 ,[object Object]
Key consumer bonding benefits ,[object Object],[object Object]
Strategic vision delivery model ,[object Object],Kaibin Ye
Strategic vision delivery model ,[object Object],[object Object],[object Object],Kaibin Ye
Strategic vision delivery model ,[object Object],[object Object],[object Object],Kaibin Ye
Strategic vision delivery model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Kaibin Ye
Strategic vision delivery model ,[object Object],[object Object],[object Object],[object Object],[object Object],Kaibin Ye
Strategic vision delivery model ,[object Object],[object Object],[object Object],Kaibin Ye
Communication Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Meet Needs concept Services and Needs Contacts points Long time bounding with our brand   ,[object Object],[object Object],[object Object],Financial participation to the project   Create a sticky bond between supporters team and and museum   ,[object Object],[object Object],[object Object],[object Object],[object Object],Decision to join the  membership program “ArtSupporters”   Create a bond between museum and the supporter   ,[object Object],[object Object],[object Object],Information delivery through the add-on features   Create au bond in a value add community   ,[object Object],[object Object],First contact  with potential supporter
Responsability Who is responsible to meet auctioneers N & W’s Supporter  Needs and Want Art director   Animation of project   Operational Marketing  (on line, viral, experiential marketing)  Promote community on internet   I S  Services  Add-on Membership and grand Platform  Communications Services   Digital Catalogue, CD-Rom, podcast, chat, … Users Interface
Performance metrics Vote participation, comments analysis   Join value add community to share and discus on new artists, concepts, and projects Links among members   image watermark (or images download statistics) To acquire  and share multimedia stuff on supporter interests   Communauty activity : Number of multimedia files send by mail   don platform statistics   Participate in community Communauty growth  : number of new member number of used  add-ons  Method   Supporter Needs   Value Criteria
Feed Back for action ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evolution of bonding strategy ,[object Object],[object Object],[object Object],[object Object],Kaibin Ye
Sources  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Kaibin Ye
Conclusion ,[object Object],[object Object],[object Object],  Kaibin Ye
Any   Questions  ? ,[object Object],Kaibin Ye

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Holistic Marketing - Museum 2.0

  • 1. Kaibin Y e & Clarisse Vermès dec. 05 2007 – Master Marketing Montpellier 1 – P&B Holistic Management - Lecturer : J.P. Amisse Sponsoring Museum using WEB 2.0
  • 2.
  • 3.
  • 4. Contacts Points Kaibin Ye facilitate donation High fees and heavy decision Participation : donation transfert of the money fees Simplify access to information Not suitable for the large public Decision to join the ArtSupporters program Decrease cost of information Personal information expensive to give, dispersed, not homogeneous Information delivery Increase our communication range Hard competition with others events First contact with our museum concepts Bad Points Contacts points
  • 5.
  • 6. Challenges Opportunities Opportunities Challenges Social networks are multimedia (image, video, slide, music, video, conference, chat, Traditional Network without multimedia possibilities and especially without visual/audio capacities There exist wide social network in the Internet organized a r ound personal interests Traditional networks limited and reserved to few informed persons and local sponsorhip or little circle of initiated person Paypal and other welltablished money transfert platform allow to dramaticaly decrease fees High transfer charges (and changes fees if int er national) Easy and common to accept conditions, and contrats on line Heavy adminisrativ logistic It’s easy to send and share photo / expos videos by mail, chat, blogs Lack of tools for the communication among Sponsor WEB 2.0
  • 7.
  • 8.
  • 9.
  • 10. Web 2.0 in museum 3/4 Videos & Podcasts at the National Gallery of Art
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. Responsability Who is responsible to meet auctioneers N & W’s Supporter Needs and Want Art director Animation of project Operational Marketing (on line, viral, experiential marketing) Promote community on internet I S Services Add-on Membership and grand Platform Communications Services Digital Catalogue, CD-Rom, podcast, chat, … Users Interface
  • 22. Performance metrics Vote participation, comments analysis Join value add community to share and discus on new artists, concepts, and projects Links among members image watermark (or images download statistics) To acquire and share multimedia stuff on supporter interests Communauty activity : Number of multimedia files send by mail don platform statistics Participate in community Communauty growth : number of new member number of used add-ons Method Supporter Needs Value Criteria
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.