1. 70% of all Business that Suffer Serious loss of
data or a greater than two weeks outage to
primary business systems & data are out of
business in < two years
Backup & Disaster Recovery
Protect your data.
Protect your business.
2. SMB (Small and Mid-Size Businesses) Disaster
Preparedness Survey
By Applied Research
50% of SMB’s Have No Backup and Disaster Recovery (BDR)
Plan
Out of those who have a plan:
Half implemented a plan following an outage or loss
Only 28% have actually tested their plan
Source: Symantec 2011 SMB Disaster Preparedness Survey
3. Why Don’t SMB’s Have A BDR Plan?
Source: Symantec 2011 SMB Disaster Preparedness Survey
4. The Average SMB Experienced 6 Outages in 2011
Top Reasons For Downtime:
Cyber Attacks
Power Outages
Hardware failure
Natural Disaster
Source: Symantec 2011 SMB Disaster Preparedness Survey
5. The Cost of Downtime
Downtime is expensive for SMB’s: $12,500 per day
44% of Companies have had an one of their SMB
Vendor’s temporarily shut down due to computer
issues
An overwhelming 54% of Companies have switched
vendors due to unreliable computer systems at the
vendor
70% of companies who lost data and systems for
more than two consecutive weeks were out of
business in < two years
Source: Symantec 2011 SMB Disaster Preparedness Survey
6. Issues Among SMB’s Who Do Backup.....
Half backup only 60% of their data
Less than half back up weekly or more frequently
Only 23% backup daily
31% don’t backup email
21% don’t backup applications
17% don’t backup customer data
Source: Symantec 2011 SMB Disaster Preparedness Survey
7. Tape Backup
Magnetic tape recovery failure rates
between 41-72%
Media environmental sensitivity
Manual administration of tape library,
backup and off-site storage, and media
rotation begs human error
Allows only sequential data access rather
than random access afforded by disk -
straight backup
Storage of large amounts of data requires
large amounts of space
Backup speed Source: Symantec 2011 SMB Disaster Preparedness Survey
9. Strategic Considerations
How will you continue operating in
the event of a temporary outage,
data loss or complete failure of your
IT systems?
What elements of your IT systems
are most critical to operations?
Email
Documents
ERP & CRM
Other Applications & Portals
10. Why a backup only solution may not be good
enough…
Reality…It could take a MONTH to restore you to normal
business operations with simple backup if everything goes right
You may have a backup solution today but...
If your server(s) were to be damaged or destroyed, its likely to take two to four weeks to receive replacement
hardware which is almost always built to order. Even longer if a large scale disaster takes place such as a hurricane
due to the large uptick in orders received by server vendors at once.
If you are using Tapes, can you even still purchase a compatible tape drive to restore your data? Do you have the
software available to do the restoration as your local installation CD’s may have been destroyed? Was your old
tape drive out of alignment? It would make backups and even restore them perfectly fine but a replacement drive
would not be able to read the tapes.
11. You may have a reliable backup solution today but...
•Were your tapes or drives truly being taken off-site regularly or did the process get ‘lazy’ and your off-site copies
are weeks old?
•It can take a day to as much as a week or more to restore all your servers from your backup data to your new
servers. If your current servers aren’t ‘virtual’ the new servers will have a different hardware environment requiring
significant IT effort to reinstall the majority of applications and components as a simple ‘restore’ will usually not work
•Most outside IT service technicians will be juggling multiple clients simultaneously in the event of a large scale
disaster. If a state of disaster is declared, they may not even be able to get onsite for days or longer
•Are you willing to bet your business that your tapes and drives contain ALL of the data you deem important to
operations? Did somebody add a new hard drive or database last year that wasn’t added to your daily backup
routine?
As you can see there are many things that can go wrong with traditional local backup solutions that you DON’T want
to discovery when you are trying to recover.
12. I already have an inexpensive cloud backup
solution like Carbonite, why do I need this?
You still have the same problems in terms of it taking 2-4 weeks to get replacement hardware.
Then you have to manually reinstall the operating system, Carbonite and start your downloading
your data and start your restore process and manually address hardware differences
A business can easily have > 1 Terabyte (TB) of total storage needs. A typical Internet connection
could take over 70 days to transfer your data. Your initial backup could take at least that long to
create in the first place since upload speed is usually slower than download speed. Carbonite and
others are known to throttle bandwidth even slower to save on costs
Some ‘cheap’ cloud backup vendors will offer to ship you a hard-drive with your data in case
of disaster for a significant extra fee but they are known to have very small staffs which can be
quickly inundated in case of widespread outages
14. Clients First Backup And Disaster
Recovery (BDR) System Features:
A Hybrid Cloud Solution
Local Backup
Automated backup to on-site device.
Off-site Backup
Automated backup and synchronization to Two Bi-
coastal SAS70 Type II data centers in the Cloud.
Data Deduplication & Local
Compression
Significant reduction in storage and bandwidth
requirements by eliminating redundant data.
15. Advanced Backup and Disaster Recovery (BDR) Features
Entire Server “Snapshots”
Snapshots of the local servers, both Physical & Virtual, which provide easy access to previously
stored versions of your entire IT infrastructure at multiple points in history. Daily snapshots
are stored off-site at Two Bi-coastal SAS70 Type II data centers.
Automated solution to restore to new hardware environment when currently not using
virtualization
Local/On-site Virtualization
Stored images of the server environment on the local device which can be mounted following
severe hardware failure bringing critical systems up an running in minutes.
16. Advanced BDR Features (continued)
Off-site Virtualization
Images of the server environment which are stored at off-site data centers and can be
mounted following serious hardware failure or disaster to bring critical systems up an running
in minutes even if your employees have to work remotely due to destruction of your offices.
Screenshot Verification of Backups
This is true verification of your backups. The solution actually boots your backup image hourly
and returns a screenshot as evidence that the ‘clone’ of your live servers booted successfully.
Message-level Exchange & Sharepoint Recovery
The ability to drill down to the mailbox and message-level to retrieve email in a Microsoft
Exchange environment. (With appropriate security)
Allows for direct recovery of a single SharePoint document, collection or folder.
