1. Connie Scott
1717 Century Circle  Woodbury, MN 55125  (608) 698-3990 walgreens3990@yahoo.com
Objective
Administrative student who is hardworking and caring, with the excellent diplomatic communication skills required
when working in general public, educational, medical and technological office settings. Customer service and all office
support skills. Interfaces effectively and respectfully with others at all levels including patrons, patients,
professionals, children, and students. Familiar with both medical, educational and technical protocols and
terminology.
Skills Summary
 Proficient in Microsoft Word, PowerPoint, Excel, Outlook, Access, and One Note 2010
 Accomplished in proofreading and editing, research assistance, and records management
 Exceptional reception skills, able to multi-task a four-line phone service, while greeting customers, collating, indexing, and
overseeing the mail collection and distribution
 Skilled in Medi-Soft, Gift-Works Data Base, Survey Monkey, and Windows
Education
MADISON AREA TECHNICAL COLLEGE-Madison, WI
 Pursing Associate Degree in Applied Sciences/Administrative Professional, 01/2010 to Present
 Medical Receptionist Certificate, 05/2010 GPA: 3.87/4.0
Employment History
MADISON AREA TECHNICAL COLLEGE-Institutional Research & Educational Development Professional, 07/11 to01/12
 Indexed and coordinated 2400 student responses
 Collected and managed student data retrieved from survey responses
 Provided administrative assistance to the vice-presidents office by creating booklets, updating SOC codes, and assist with
research information required
COMMUNITY ACTION COALITON INTERN-Agency Development Assistant, 06/11-08/11
 Performed multifaceted duties such as: records management, proofreading and editing; while, providing diversified
information services and research assistance for the general public
 Consulted with and aided patrons in obtaining a broad selection of services including rental, clothing, food,
and utilities assistance
 Catalogued gifts, recorded cash donations, thank-you notes, and garden donations.
 Streamlined records management
 Multi-tasked reception desk responsibilities while directing calls for a four-line phone service
WALGREENS DISTRABUTION CENTER-Split Case Division, 09/03 to 10/10
 Management of auditing, operation maintenance, and short clerking.
 Assisted management with clerical support in specialized computer maintenance area, assessments, product distribution,
floor management, and computer monitoring of wave management
 Established a wave control system which enabled the company to save $7000 weekly
RAYOVAC CORPORATION-Production Assistant, 07/95 to 09/03
 Produced quality products by maintaining fluency with computer window based applications and software packages
including spreadsheet, word processing, and electronic communications
 Inspected products for quality assurance
 Established extraordinary levels of accuracy among weight measurements, code stamps, and feasibility
WALMART-Customer Service Manager, 07/91 to 08/98
 Interfaced extensively with customers, staff, personnel, and management while providing a high level
of customer satisfaction
 Presented leadership skills with emphasis on customer service and team building
 Managed customer care of the front lines, surrounding and outlying areas while supervising 25+ cashiers