Conducting Usability Testing with a Team of One

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Conducting usability research with limited resources as a solo practitioner can be challenging due to constraints on time, personnel, budget, and buy-in. However, there are strategies for overcoming these hurdles, such as leveraging free tools, spreading out testing over longer periods, and demonstrating the benefits of usability research to gain support. The document outlines the author's experience conducting pre- and post-redesign usability tests on a tight budget and alone, and provides recommendations for affordable tools and approaches.

Technologie Design

Conducting usability research with a team of one By Christine Kowalski

“ Redesign? Sure, but let’s do some usability testing first…”

Spring 2007 – Pre-Redesign Usability Research ,[object Object],[object Object]

“ Hooray we’re finished! Well, not quite…”

Fall 2008 – Post-Redesign Usability Research ,[object Object],[object Object]

Wait a minute…Total budgets of $100 and $150 - really? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

So how do you do this research by yourself? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Or in my case, it was more like, “How do I overcome these four major hurdles?” ,[object Object],[object Object],[object Object],[object Object]

Hurdle #1 - “I don’t have enough time during the day” ,[object Object],[object Object],[object Object],[object Object],[object Object],How to overcome it

Helpful hint to overcome hurdle #1: ,[object Object]

Hurdle #2 - “I don’t have enough manpower” ,[object Object],[object Object],[object Object],[object Object],How to overcome it

Helpful hint to overcome hurdle #2: ,[object Object]

Hurdle #3 - “I don’t have a budget” ,[object Object],[object Object],[object Object],[object Object],How to overcome it

Helpful hint to overcome hurdle #3: ,[object Object]

Hurdle #4 - “I don’t have buy-in from my supervisor” ,[object Object],[object Object],[object Object],[object Object],How to overcome it

Helpful hint to overcome hurdle #4: ,[object Object]

An overview of a few helpful tools I use… ,[object Object],[object Object],[object Object]

Userfly -- http://userfly.com ,[object Object],[object Object],[object Object]

Userfly - Pros and Cons ,[object Object],[object Object],[object Object],[object Object]

Crazy Egg -- http: //crazyegg .com/ ,[object Object],[object Object],[object Object],[object Object],[object Object]

Google Analytics -- http://www. google .com/analytics/ ,[object Object],[object Object],[object Object]

Thank you for your time! ,[object Object],[object Object],[object Object],[object Object],[object Object]

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