2. Agenda
1 CMS IT Services Introduction
2 Vision & Focus
3 Service Offerings
4 Service Delivery Tenets
5 CMS IT Differentiators
6 Partnerships
7 Customers – The Best Choose Us
3. CMS IT Services - Introduction
Infrastructure Specialist
Best-in-Class
Management Team
Accomplished
Business SLA Framework,
Predictive Support
Innovative
Locations
220+
Customers
300+
40
Years of Service
Employees
6300+
Portfolio Company
A
4. CMS IT SERVICES – Vision & Focus
Our VISION is to provide customers
the ability to Manage IT Operations
Reliably & take on disruptive themes
to achieve sustained leadership in
their markets.
Our FOCUS is to Run Robust
Enterprise IT Environments Efficiently
& Securely leveraging Transformation
themes for improved Business SLA’s.
5. Service Offerings
Availability Services
Infrastructure
Management Services
Enterprise Application
Services System Integration CMS Training Institute
DC & End User Svcs
Infosec, Mobility
IT & Business SLA’s
Onsite & Remote
Servers & Storage
Network Devices
End User Devices
Onsite, Remote, On Call
Microsoft Practice
Oracle Practice
Niche Solutions
App Dev & Support
DC & Cloud Services
IT Automation
Hyperconvergence
Individual Solutions
Corporate Solutions
Government Solutions
6. Infrastructure Management Services
Server Storage Network End User
Devices
Applications
& Portals
Database &
MiddlewareDirectory
VM & OS
Collaboration
Upgrades
Migrations
Backup
Recovery
IPv6 Migration
LAN / WAN
Wireless
Desktops, Laptops
Tablets, Mobiles
MDM / EMM
Migrations
Oracle
MS SQL Server
WebSphere
WebLogic
Oracle Financials
MS SharePoint
JAVA, .NET
Mobile Apps
Data Centre Management | Facilities Management | Availability Services | Vendor Management
10. Reference
Framework &
Baselining; using
Client Technology
Baselining
Gap Analysis
Maturity Rating
Phase wise
recommendation
/ Security
Roadmap
- Industry standard security
technology framework
- Evolution of Threats and
Mitigation Response
- Research of security
adoption at client industry –
peers / competitors
- Study of existing
Implementation
- Native security features
enablement
- Business / IT eco system,
Regulatory mandates,
Business / IT roadmap
- Program division into
logical blocks / domains
- Domain wise maturity
rating
- Domain wise initiatives
listing
- Initiatives distribution to
phases
Enterprise Security Program Assessment
Sample Walk Through
11. Availability Services
Availability Services
Annual Maintenance Services for:
~ Servers, Storage, Networks, End User Devices
Onsite, Remote, On Call Models
Corrective, Preventive, Predictive Services
Spares Management & Inventory Control
3 Enterprise Command Centres
2 Service Desk Locations
220+ Locations in India
20+ Test & Repair Centres
6000+ Engineers
12. Enterprise Application Services
Microsoft Services
Sharepoint Services
MS Dynamics CRM
.NET Development
Oracle Services
Oracle Financials
Oracle Supply Chain Management
Oracle Apex
HRMS & Payroll Solutions
CRM Solutions
Risk Management Solutions
Supply Chain Solutions
AppDev & Support Services
Portal Development
Bespoke Applications (.NET, JAVA)
Legacy Migration
Enterprise
Application
Services
13. Microsoft Services
Windows Azure
Services
SolutionsData Visualization
& Analytics
Cloud
Management
Shared Services
Cloud Migration Services Sharepoint & .NET
Solutions & Services
Application
Management
Predictive Analytics on
Microsoft Platforms
Power BI, Analytics
on MS SQL
15. CMS IT Talent Academy
Individual Learning Solutions Enterprise Learning Solutions
Government Learning
Solutions
22
Years
Training
Leadership
Microsoft, Red Hat, Oracle,
Quint, Pearson Vue
Partners
Students
Placed
2.4
Lakh
Training
Centres
60+
Certified
Trainers
150
Students
Trained
3
Lakh
Enterprise
Programs
Delivered
100+
Certifications
ISO 9000:2000
Training
Design & Dev Centres
We use the Forrester People / Process / Technology model to understand the as-is information security posture, benchmark against the industry and create a phased heat-map for updating the infosec set up.