Retaining Employees Through Greater Freedom - CMX Summit West 2016

•

0 j'aime•310 vues

Description: CMX Summit is the world's largest gathering of those who are ready to harness the power of collaboration and community in the digital age. Lisa Nielsen of Keen IO explains how they keep employee turnover rates extremely low.

Business

VP of People at Keen IO
lisa@keen.io
LISA NIELSEN

Collect & store data from
users, websites, apps &
smart devices.
Query instantly to share
results with teams &
customers, anywhere.

WHY AM I UP HERE?
•VP of People at Keen IO
•Organization change consultant at Ernst & Young
•An MA in Organization Development & MA in Psychology

AGENCY
•the capacity, condition, or state of acting or of exerting
power

Safety
Physiological
Belonging
Esteem
Self-actualization

VALUES
•Introspection
•Continuous learning
•Personal agency
•Honesty
•Empathy

INSTEAD OF A BOSS…
•Responsibility matrix guides job role / scope
•Performance feedback delivered by team
•Thought partnership with coach

github.com/keenkeen.chat @keen_io
https://keen.io
TURN EXPLORERS
INTO DISCOVERERS.

Recommandé

Action plan for managing business and organisational challenges with agility ...Isman Tanuri

For All Leadership_flash_talkKam Kazemi

How Agile Leaders Improve Results With The Responsibility ProcessScrum Australia Pty Ltd

Lean Leadership Lessons by IntuitLean Startup Co.

Lean Leadership Lessons from Intuit Intuit Inc.

Keeping remote teams productive and engaged Engagement Multiplier

10 Dead Simple Ways to Improve Your Company CultureBonusly

Seeing the emergent patterns in organisations - the power of observation as a...Karen (Gillies) Kearns

Recommandé

Action plan for managing business and organisational challenges with agility ...Isman Tanuri

For All Leadership_flash_talkKam Kazemi

How Agile Leaders Improve Results With The Responsibility ProcessScrum Australia Pty Ltd

Lean Leadership Lessons by IntuitLean Startup Co.

Lean Leadership Lessons from Intuit Intuit Inc.

Keeping remote teams productive and engaged Engagement Multiplier

10 Dead Simple Ways to Improve Your Company CultureBonusly

Seeing the emergent patterns in organisations - the power of observation as a...Karen (Gillies) Kearns

Charles Randles- You're the problem why leadership culture is the last barrierScrum Australia Pty Ltd

Culture Summit 2019 - Organizational Adulting (Workshop)Culture Summit

Happier Teams Through ToolsLaura Frank Tacho

How to Build a Great TeamDisruptive Innovator at Maverick

Redefining employee growth and engagement: Using development to unlock employ...LinkedIn Talent Solutions

Agile innovation and Thinking Like a StartupChris Chan

Your Mission: Become a Recognition HeroO.C. Tanner

Agile New Zealand Keynote: Agile Being vs. Doing AgileLuke Hohmann

Teaching a company the size of a small nation to test and learnScrum Australia Pty Ltd

The Manager's Pyramid of Employee EngagementDavid Zinger

How SMALL teams can make a BIG impact | Talent Connect AnaheimLinkedIn Talent Solutions

Succeeding as a New Leader in TechnologyNate Brown

Leadership Growth to the 7th PowerKevin Wilde

Create An Accountability Culture Handout1.2010Kristiejones

Temptation worksheetsKevin Wilde

7 tests leadership development plansKevin Wilde

The Positive Effects of Relationships at WorkO.C. Tanner

How to Help Managers Lead Successful Remote TeamsJhana

Culture Summit 2016 - How to Ignite a Culture of Collaboration with Peter Sco...Culture Summit

Changing the World one WordPress Site at a TimeLesley Molecke

Herding Cats for Fun and Profit - CMX Summit West 2016CMX

The Secret to Community Engagement - CMX Summit West 2016CMX

Contenu connexe

Tendances

Charles Randles- You're the problem why leadership culture is the last barrierScrum Australia Pty Ltd

Culture Summit 2019 - Organizational Adulting (Workshop)Culture Summit

Happier Teams Through ToolsLaura Frank Tacho

How to Build a Great TeamDisruptive Innovator at Maverick

Redefining employee growth and engagement: Using development to unlock employ...LinkedIn Talent Solutions

Agile innovation and Thinking Like a StartupChris Chan

Your Mission: Become a Recognition HeroO.C. Tanner

Agile New Zealand Keynote: Agile Being vs. Doing AgileLuke Hohmann

Teaching a company the size of a small nation to test and learnScrum Australia Pty Ltd

The Manager's Pyramid of Employee EngagementDavid Zinger

How SMALL teams can make a BIG impact | Talent Connect AnaheimLinkedIn Talent Solutions

Succeeding as a New Leader in TechnologyNate Brown

Leadership Growth to the 7th PowerKevin Wilde

Create An Accountability Culture Handout1.2010Kristiejones

Temptation worksheetsKevin Wilde

7 tests leadership development plansKevin Wilde

The Positive Effects of Relationships at WorkO.C. Tanner

How to Help Managers Lead Successful Remote TeamsJhana

Culture Summit 2016 - How to Ignite a Culture of Collaboration with Peter Sco...Culture Summit

Changing the World one WordPress Site at a TimeLesley Molecke

Tendances (20)

Charles Randles- You're the problem why leadership culture is the last barrier

Culture Summit 2019 - Organizational Adulting (Workshop)

Happier Teams Through Tools

How to Build a Great Team

Redefining employee growth and engagement: Using development to unlock employ...

Agile innovation and Thinking Like a Startup

Your Mission: Become a Recognition Hero

Agile New Zealand Keynote: Agile Being vs. Doing Agile

Teaching a company the size of a small nation to test and learn

The Manager's Pyramid of Employee Engagement

How SMALL teams can make a BIG impact | Talent Connect Anaheim

Succeeding as a New Leader in Technology

Leadership Growth to the 7th Power

Create An Accountability Culture Handout1.2010

Temptation worksheets

7 tests leadership development plans

The Positive Effects of Relationships at Work

How to Help Managers Lead Successful Remote Teams

Culture Summit 2016 - How to Ignite a Culture of Collaboration with Peter Sco...

Changing the World one WordPress Site at a Time

En vedette

Herding Cats for Fun and Profit - CMX Summit West 2016CMX

The Secret to Community Engagement - CMX Summit West 2016CMX

Re-activating Silent Members - CMX Summit West 2016CMX

Pulling Inspiration From Your Community - CMX Summit West 2016CMX

Empowering Developer Community - CMX Summit West 2016CMX

Creating Awesome Q&A Pairs - CMX Summit West 2016CMX

Increasing Retention and Referrals Through Community - CMX Summit West 2016CMX

How to Understand the ROI of Investing in People - CMX Summit West 2016CMX

Driving Retention and Referrals Through In-Person Events - CMX Summit West 2016CMX

Keen IO Presents at Under the Radar 2013Dealmaker Media

Community Management in 5 Acts - CMX Summit West 2016CMX

Customer Support Community Strategy - CMX Summit West 2016CMX

Measuring the Retention Value of Community - CMX Summit West 2016CMX

Putting Your Community In Control - CMX Summit West 2016CMX

Creating a movement: 1 to 200 Chapters in 5 years - CMX Summit West 2016CMX

Creating a Safe and Engaged Online Community - CMX Summit West 2016CMX

Why Advocacy Should be Part of Your Marketing Strategy - CMX Summit West 2016CMX

Activating and Engaging Community Members Through Challenges - CMX Summit Wes...CMX

Slack's Developer Relations Strategy - CMX Summit West 2016CMX

H2O World - What you need before doing predictive analysis - Keen.ioSri Ambati

En vedette (20)

Herding Cats for Fun and Profit - CMX Summit West 2016

The Secret to Community Engagement - CMX Summit West 2016

Re-activating Silent Members - CMX Summit West 2016

Pulling Inspiration From Your Community - CMX Summit West 2016

Empowering Developer Community - CMX Summit West 2016

Creating Awesome Q&A Pairs - CMX Summit West 2016

Increasing Retention and Referrals Through Community - CMX Summit West 2016

How to Understand the ROI of Investing in People - CMX Summit West 2016

Driving Retention and Referrals Through In-Person Events - CMX Summit West 2016

Keen IO Presents at Under the Radar 2013

Community Management in 5 Acts - CMX Summit West 2016

Customer Support Community Strategy - CMX Summit West 2016

Measuring the Retention Value of Community - CMX Summit West 2016

Putting Your Community In Control - CMX Summit West 2016

Creating a movement: 1 to 200 Chapters in 5 years - CMX Summit West 2016

Creating a Safe and Engaged Online Community - CMX Summit West 2016

Why Advocacy Should be Part of Your Marketing Strategy - CMX Summit West 2016

Activating and Engaging Community Members Through Challenges - CMX Summit Wes...

Slack's Developer Relations Strategy - CMX Summit West 2016

H2O World - What you need before doing predictive analysis - Keen.io

Similaire à Retaining Employees Through Greater Freedom - CMX Summit West 2016

Alliances, Data and Startup Mentality - How we Led Three Banks through DevOps...Chris Nowak

Workforce experiencesPaul Burrin

Manage performance march2012The Chazin Group LLC

Ex Assembly - Unpacking Employee Experience (EX) LearningCafe

Business Psychology for Organizational AgilitySeta Wicaksana

Belonging uniqueness gptw and sapKam Kazemi

Psychology of Motivation and Change : Presented by Sanjay KumaroGuild .

Agile culture know yourself firstAnkur Kuumar Nag

Empowering employees with agile values. ThorenDev.by

Revolutionary Workplace Clearx overview lifemasters.co.za tony dovaleTony Dovale SWIFT Mindset lifemasters.co.za

Clearx Exponential Performance Optimisation LifeMasters.co.za Tony Dovale Ove...Tony Dovale

HR Summit Acropolis - Employee Engagement - Generation X,Y&ZMukesh Asudani

ATD Virtual Conference: Leveraging Agile Methods in L&DTorranceLearning

Caroline Hynes. Hiring & growing teams that love their product: Zendesk exper...Octopus Events

The Future of Engagement March 2018Dave Millner

Developing Enlightened LeadersTraining Industry Conference & Expo

Key Note on "Are You Engageable" at Carre@Terrace on 24 Nov 2011 in Jakarta, ...Centre for Executive Education

2016 PMI Global Congress KT_FinalZahid Khan, PE, PMP

Personal agility a framework beyond frameworksAbhigya Pokharel

Developing Your Employer Value PropositionMichigan Primary Care Association

Similaire à Retaining Employees Through Greater Freedom - CMX Summit West 2016 (20)

Alliances, Data and Startup Mentality - How we Led Three Banks through DevOps...

Workforce experiences

Manage performance march2012

Ex Assembly - Unpacking Employee Experience (EX)

Business Psychology for Organizational Agility

Belonging uniqueness gptw and sap

Psychology of Motivation and Change : Presented by Sanjay Kumar

Agile culture know yourself first

Empowering employees with agile values. Thoren

Revolutionary Workplace Clearx overview lifemasters.co.za tony dovale

Clearx Exponential Performance Optimisation LifeMasters.co.za Tony Dovale Ove...

HR Summit Acropolis - Employee Engagement - Generation X,Y&Z

ATD Virtual Conference: Leveraging Agile Methods in L&D

Caroline Hynes. Hiring & growing teams that love their product: Zendesk exper...

The Future of Engagement March 2018

Developing Enlightened Leaders

Key Note on "Are You Engageable" at Carre@Terrace on 24 Nov 2011 in Jakarta, ...

2016 PMI Global Congress KT_Final

Personal agility a framework beyond frameworks

Developing Your Employer Value Proposition

Plus de CMX

How to Confront Conflict in Online Communities CMX

The 2017 Community Value and Metrics ReportCMX

How to Measure (And Prove!) Your Community's Business ValueCMX

Making the Business Case for Your Community - CMX Summit West 2016CMX

We Are What We Do,  Not What Our Profile Says We Are - CMX Summit West 2016CMX

How to Build a Thriving Community Around Your Business: A Talk by David SpinksCMX

Proving the Value of Community: A Talk by Ashley Gallman WilliamsCMX

10 Things Michael Scott Taught Me about Community ManagementCMX

5 Lessons for Growing CommunitiesCMX

Alexis Ohanian - CMX Summit East 2016 - Identity and Community BuildingCMX

Alexandra Sofen - CMX Summit East 2016 - The Power of Meaningful In-Person Co...CMX

Kim Pham - CMX Summit East 2016 - Effective Community Project PlanningCMX

Plus de CMX (12)

How to Confront Conflict in Online Communities

The 2017 Community Value and Metrics Report

How to Measure (And Prove!) Your Community's Business Value

Making the Business Case for Your Community - CMX Summit West 2016

We Are What We Do,  Not What Our Profile Says We Are - CMX Summit West 2016

How to Build a Thriving Community Around Your Business: A Talk by David Spinks

Proving the Value of Community: A Talk by Ashley Gallman Williams

10 Things Michael Scott Taught Me about Community Management

5 Lessons for Growing Communities

Alexis Ohanian - CMX Summit East 2016 - Identity and Community Building

Alexandra Sofen - CMX Summit East 2016 - The Power of Meaningful In-Person Co...

Kim Pham - CMX Summit East 2016 - Effective Community Project Planning

Dernier

Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Servicecallgirls2057

Independent Call Girls Andheri Nightlaila 9967584737Riya Pathan

Innovation Conference 5th March 2024.pdfrichard876048

PSCC - Capability Statement PresentationAnamaria Contreras

Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCRStunning ➥8448380779▻ Call Girls In Hauz Khas Delhi NCR

8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCRashishs7044

8447779800, Low rate Call girls in Saket Delhi NCRashishs7044

Kenya’s Coconut Value Chain by Gatsby Africaictsugar

8447779800, Low rate Call girls in Shivaji Enclave Delhi NCRashishs7044

International Business Environments and Operations 16th Global Edition test b...ssuserf63bd7

Flow Your Strategy at Flight Levels Day 2024Kirill Klimov

No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...Call girls in Goa, +91 9319373153 Escort Service in North Goa

Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...ShrutiBose4

IoT Insurance Observatory: summary 2024Matteo Carbone

Organizational Structure Running A Successful BusinessSeta Wicaksana

Market Sizes Sample Report - 2024 EditionMintel Group

FULL ENJOY Call girls in Paharganj Delhi | 8377087607dollysharma2066

Intro to BCG's Carbon Emissions Benchmark_vF.pdfpollardmorgan

8447779800, Low rate Call girls in Rohini Delhi NCRashishs7044

(Best) ENJOY Call Girls in Faridabad Ex | 8377087607dollysharma2066

Dernier (20)

Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service

Independent Call Girls Andheri Nightlaila 9967584737

Innovation Conference 5th March 2024.pdf

PSCC - Capability Statement Presentation

Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR

8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR

8447779800, Low rate Call girls in Saket Delhi NCR

Kenya’s Coconut Value Chain by Gatsby Africa

8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR

International Business Environments and Operations 16th Global Edition test b...

Flow Your Strategy at Flight Levels Day 2024

No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...

Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...

IoT Insurance Observatory: summary 2024

Organizational Structure Running A Successful Business

Market Sizes Sample Report - 2024 Edition

FULL ENJOY Call girls in Paharganj Delhi | 8377087607

Intro to BCG's Carbon Emissions Benchmark_vF.pdf

8447779800, Low rate Call girls in Rohini Delhi NCR

(Best) ENJOY Call Girls in Faridabad Ex | 8377087607

Retaining Employees Through Greater Freedom - CMX Summit West 2016

1. CMX Summit - 2016

2. VP of People at Keen IO lisa@keen.io LISA NIELSEN

3. Collect & store data from users, websites, apps & smart devices. Query instantly to share results with teams & customers, anywhere.

4. WHY AM I UP HERE? •VP of People at Keen IO •Organization change consultant at Ernst & Young •An MA in Organization Development & MA in Psychology

5. EMPLOYEE ENGAGEMENT

6. <3% ATTRITION

7. HOW ARE WE DOING THIS?

8. AGENCY •the capacity, condition, or state of acting or of exerting power

9. THEORY X VS Y

10. THEORY X

11. THEORY Y ǽ

12.

13. Safety Physiological Belonging Esteem Self-actualization

14. UNFORTUNATELY FOR THE WORKPLACE

15. HUMANS DON’T FIT WELL INTO BOXES

16. SOUNDS GREAT. HOW?

17. VALUES •Introspection •Continuous learning •Personal agency •Honesty •Empathy

18. INSTEAD OF A BOSS… •Responsibility matrix guides job role / scope •Performance feedback delivered by team •Thought partnership with coach

19.

20. ITS NOT ALL ICE CREAM AND FLOWERS

21. github.com/keenkeen.chat @keen_io https://keen.io TURN EXPLORERS INTO DISCOVERERS.