The document describes key features of the Shoplattice ecommerce platform including: 1) A microservices architecture that allows scaling of services and functions as business needs evolve from small to large scale. 2) A distributed architecture with built-in load balancing, content delivery network, and Amazon S3 storage to improve performance and securely store data. 3) AI capabilities including personalized product recommendations, cross promotion, and search suggestions to boost sales and enhance customer experience.

1. Enterprise

2. 1. Built to Scale
Micro-service
Architecture
Hot-swappable services
Availability
Scalable to Amazon
proportions
Shoplattice is built on a microservices
architecture which provides a highly
flexible foundation for your ever evolving
business model. These hot-swappable
services enable you to upscale or
downscale as the business evolves.
With a variety of business
functions available as services,,
Shoplattice is combat-ready to be
the face of your business as a new
opportunity or a segment
transpires
From a small-scale basic
services setup to a monolithic
global organization, we have
you covered from ground up.
Start small and plug in services
as you grow!

3. 2. Distributed Architecture
Built-in Load Balancer
Content Delivery Network
Every second counts on the internet
and latency is sinful! Our ready-to-go
CDN setup serves content to the
customer from a POP that closest to
the customer, thereby reducing latency.
Scaling servers to cope with increased business
demand is one of the biggest challenges growing
businesses can face. Shoplattice utilizes Load
balancing which tackles the problem in an efficient
and agile way.
Amazon S3 Storage
Shoplattice stores your data on AWS S3
instances regularly backed up daily, weekly and
monthly. This way you can be rest assured your
data is safe and can be retrieved historically from
any point in time.

4. 3. AI-enabled Product Recommendations
AI-enabled Upselling Cross Promotion Elasticsearch
Shoplattice’AI engine displays
personalized product
recommendations at customer
touchpoints with data collected in
real time. Studies have shown that
personalized recommendations
helps alleviate sales by 30%.
Shoplattice adds an extra sales
channel for your products through
cross marketing. Partner with any
participating brand/platform,
exchange marketing assets and
grow together. Cost efficient and
highly effective.
Elasticsearch evaluates the
search queries to provide
suggestions thereby enhancing
the experience. Any new data
is indexed without the obvious
need to completely rebuild the
search index.

5. 4. Logistics Module
End-end Delivery
Management
Delivery Performance
Tracking
LSP Integration of All
Leading Providers
Realtime In-app
Logistics Data
Delivers a seamless consumer
experience to your customers by
implementing solutions enabling
an aggregated view of all orders
and supporting the logistics for an
efficient fulfillment and order
handling process.
Being able to choose from a list
of LSP’s have proven to reduce
abandoned carts and increase
revenue. Order information is
passed directly to the LSP
creating an airway bill and
alerting the team of the pickup.
This service would offer you
the alerts if your shipments has
been affected with delays,
non-permitted movement,
deviation from assigned route,
change in ETA, and crossing of
waypoints etc..
Keep track of the delivery
executive’s KPI’s with built in
performance tracking with
analytical reports reducing
grievances and explore new
opportunities.

6. 5. Customizable Checkout Flow
Restrict Payment Methods
Geographical zones
Add-on Product
Suggestions
One-page Faster
Checkout
Tax and Duty Calculation
in Customer’s Currency
One of the features most ecom
platforms lack is the ability to
restrict COD to certain regions
mostly home market.
Shoplattice gives you flexibility
to define geographical zones
restricting COD availability.
Upsell your products in bundles
with an assured 20% increase
in revenue MoM. It is one of the
most alluring modes of offering
benefits to your customers and
make them feel more wanted
on the platform.
Instead of going through
lengthy and several step
checkout process, single-page
checkout provided by
Shoplattice makes the
checkout process smooth and
fast for the customers.
Any taxes or duty calculations
based on the customer’s
delivery address is
automatically calculated at
checkout keeping transparency
and avoiding any surprises to
the customer.

7. 6. Marketplace Ready
Multi-vendor and
Bidding Module
Enhanced Vendor
Module
Product Rating and
Reviews
Omnichannel
Integration
Thinking of running a dropshipping
line for a range of products?. Want
to get multiple quotes from
vendors for a single order? We
have you covered! Submitted
quotes are presented to you in a
dashboard to choose.
Automate your ecommerce
business by having your
customer create product listing
for you or integrate directly into
their systems. Shoplattice
webhoks picks up when a new
product is added at your
vendor systems.
Reviews increase sales by
giving the customersthe
confidence they need to make
their buying decisions. It helps
to build trust and loyalty and an
added exposure for those
products
Want to run product feeds to
Amazon, Google Shopping
etc? Work seamlessly with all
your sales channels from one
single back-end enabling you
to better organize your product
offerings.

8. 7. A very personal experience
AI Chatbot Personalized
in-app Messaging
AI-enabled Customer
Behaviour Learning
Integrated Support
Channels
From product recommendations to
order details to shipment tracking,
Shoplattice chatbot finesses gray
areas and makes shopping a
pleasing experience.
Prioritizing on highly personalized
experience, Shoplattice’ single
window front-end application
delivers seamless experience on
all devices.
AI Engine keeps track of customer
behaviour patterns supplementing
the data-driven decision making
process and showing offerings
they are most likely to buy.
Providing world class support is
easier with Shoplattice.
Shoplattice integrates with
popular support channels
making help available easily.

9. 8. Fortified Security
OAuth Authentication
Shoplattice relies on highly-secure
OAuth2 token sharing for authentication.
This avoids accidental data breaches
and keeps intruders at bay.
Eureka Service Discovery ascertains
secure communications between
microservices and restricts
direct-access from outside.
Eureka Secure AWS Firewall Protection
Full utilization of AWS built-in IP
restriction services helps secure
the app perimeter and mitigates
the risks of getting hacked.
Service Whitelisting
Only services that are whitelisted can
access the data. This mitigates the risk
of having non-authenticated services
trying to access data or services.