3. Simon Dueckert
1994 Study Electrical Engineering
1998 Engineer at Fraunhofer IIS,
Implementation of a KM Approach
at Fraunhofer IIS
2001 Establishment of Cogneon
Knowledge Management
Knowledge Work
Learning Organization
Enterprise 2.0 &
Management 2.0
Member of Society of KM, New Club
of Paris, VDI KM Expert Group,
Association of Community
Management, Chaos Computer Club
3
http://knowledge-on-air.de
or iTunes Podcast Store
11. Zeit
~10000 v.Chr. 1800 2000
Megatrend Knowledge Society11
Agrarian
Society
Industrial-
Society
Knowledge
Society
Quelle: nach Zukunftsinstitut. 2010. Eigene Darstellung.
12. Knowledge Society in Numbers 1/212
15%
35%
50%
Worker
Knowledge
Worker
Service
Worker
1930 1960 1990 2000 2020
Quelle: nach Zukunftsinstitut. 2010. Eigene Darstellung.
23. 10 Concrete SPM Ideas
1. Virtual Community: use a community space inside a social network as
„virtual obeida“. Make it as open as possible.
2. Socialize: perform kick-off meeting for team building, socializing and
explanation of knowledge infrastructure. Distribute tasks for first virtual
steps (e.g. write a blog to introduce oneself and reflect own role).
3. Adoption: define the role of a „knowledge coach“ for the project.
4. Working out loud: animate team members to write short status
updates on a daily basis. Use a (2nd?) weblog for communication with
project external stakeholders.
5. E-Mail-Detox: use weblogs, follow-functions, and @mentioning to
replace (reduce) e-mail traffic.
6. Planning: document milestone plan and working packages in a wiki
inside the project community.
7. Meeting Management: use a wiki for collecting agenda topics, live
writing meeting minutes, and task lists.
8. Responsibilities: create a RACI matrix in a wiki linked to team
members profiles and area of responsibilities.
9. Structure: define Tags for reusables, lessons learned, work packages,
teams, milestones, products, components, customers, technologies,
methods, tools etc.
10. Reflection: perform a AAR/LL-Workshop/Project Retrospective to collect,
refine, and distribute experiences. Use process to publish reusables.
23
24. Thank You! Questions?
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