A practical guide to building a winning team for startups and growth businesses. Highlights key roles and how to adopt a professional approach to recruitment and orientation - find the right people and bring them up to speed quickly.
3. Colin Graham: Background
Marketing
at Dulux
Co-founder,
Yellowbrick, HR startup
at age 26
ePeople Project Director,
Career Innovation Company,
Oxford
Started Student
Business Incubator,
Scotland, 1999
Founding CEO, Innovation Centre
Sunshine Coast: 83 startups
Founder Causeway Innovation:
innovative businesses & regions
4.
5. The new business journey
Get the right people
on the bus!
Core team:
•Lead entrepreneur
•Technical innovator
•Operations
•Sales
•Finance
7. Building a productive team
Recruiting to culture
‘Recruit on attitude, train for
experience’
Hire ‘A team’ people who are
better than you at their core
task, watch out for bozos!
Celebrate success and
milestones
Team changes as business grows
9. How do you find the right people?
It starts with you… plus one or two
Know yourself, know what skills the
business needs
Avoid family, limit friends
Find people you can trust, start with
people you know and like (beer
test)
If you don’t know anyone... are you
the person to start a business? Or,
start building a network
10. Rigorous recruiting (1)
Know what you are looking for –
Position Description with key skills
Selection process
Structure interview before hand &
stick to the script
Ask questions on specific job
situations
Take lots of notes
11. Rigorous recruiting (2)
Trust your intuition
Watch how much time candidates
talk about pay, benefits etc
Beware big company disease
Check references early – not just
those listed
When in doubt, don’t recruit
12. Microsoft interview tests
How do you test people?
Programming? Sales? Presentation skills?
Q. How many piano tuners in the world? How would you move
Mount Fuji? How are M&Ms made?
13. What influences candidates?
People they meet
Passion and vision
Professionalism of process
Speed of response
C.Graham, Yellowbrick, 1994
16. Orientation – the first 90 days
First: day, week, month, 90 days
Key questions:
– What’s going on here
– How do I make a contribution?
– What’s expected of me?
Establish an effective working
relationship with manager
Set up an ‘Orientation’ Folder
17. Orientation – the first 90 days
Reviews at end – day 2, week 1,
month 1, month 3
3 month trial period
Review what’s going right,
wrong and how to improve
performance
20. Key points
Right people, right bus, right direction!
An effective team with key skills covered
Engaging talent – a key business activity…
get your act together!
Get organised in recruitment process – test
people!
Small businesses can be very attractive
First 90 days
Build a positive culture