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The new role of billing and
charging systems in the face of
IoT challenges
Stanislaw Zbroja
Senior Solution Manager
Comarch
Copyright Comarch 2015
Agenda
• About Comarch
• The business potential of IoT
• Variety of players
• Variety of business &...
COMARCH
FACTS & FIGURES
Copyright Comarch 2015
Comarch at-a-glance
Copyright Comarch 2015
INDUSTRIES
Diversified Product Portfolio
BSS/OSS
Business Intelligence
CRM & Loyalty Management
Ent...
Copyright Comarch 2015
Diversified Customer Portfolio
Copyright Comarch 2015
Standardized Solutions for Telecoms & IoT
Business Support Suite
Operations Support Suite
Data Anal...
Copyright Comarch 2015
Gartner Competitive Landscape
M2M Platform and Software Providers for CSPs, 2012
Copyright Comarch 2015
Core capabilities similar to competitors
Difference in approach to the market, independence and fle...
Copyright Comarch 2015
The business
potential of IoT
Copyright Comarch 2015
The Business Potential of IoT
• By 2020
– 26 billion devices [1]
– revenue exceeding $300 billion [...
Copyright Comarch 2015
The new role of
billing and charging
systems
Copyright Comarch 2015
Variety of Players
• Market partnering - key factor of
success
• Over 28% providers respond:
“partn...
Copyright Comarch 2015
Variety of Players
• Communications Service Providers (CSPs)
• Providers of IoT services
• Applicat...
Copyright Comarch 2015
Effective Management of IoT Services
• Connectivity Platforms
• IoT Platforms
• Application Enablem...
Copyright Comarch 2015
The Business & Pricing Models
• Relations & Settlements
– direct sales to end users / customers
– b...
Copyright Comarch 2015
Various Models for Various Verticals
RELATION /
SETTLEMENT
PRICING MODEL VERTICAL
Billing on behalf...
Copyright Comarch 2015
Example Scenario – Introduction
• M2M Provider (MNO) selling:
– SIM connectivity
– Access to Device...
Copyright Comarch 2015
Example Scenario - Players
Copyright Comarch 2015
Example Scenario – Payment Flows
E E
Copyright Comarch 2015
Example Scenario – Financial Flows
Copyright Comarch 2015
Billing & Charging Challenges
• Variety of relations/settlements
• Variety of pricing models
• End-...
Copyright Comarch 2015
Summary
• Billing associated with a SIM card and a device - not valid any more!
• Significant numbe...
Stanislaw Zbroja
Senior Solution Manager
e-mail: stanislaw.zbroja@comarch.com
mobile: +48 691 464 102
Thank You
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The New Role of Billing & Charging Systems In The Face Of IoT Challenges

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Presentation by Stanisław Zbroja, Comarch senior solution manager, first presented at the M2M & Internet of Things Summit in Berlin in June 2015.

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The New Role of Billing & Charging Systems In The Face Of IoT Challenges

  1. 1. The new role of billing and charging systems in the face of IoT challenges Stanislaw Zbroja Senior Solution Manager Comarch
  2. 2. Copyright Comarch 2015 Agenda • About Comarch • The business potential of IoT • Variety of players • Variety of business & pricing models • Example scenario • Billing & charging challenges
  3. 3. COMARCH FACTS & FIGURES
  4. 4. Copyright Comarch 2015 Comarch at-a-glance
  5. 5. Copyright Comarch 2015 INDUSTRIES Diversified Product Portfolio BSS/OSS Business Intelligence CRM & Loyalty Management Enterprise Content Management Enterprise Marketing Management Enterprise Resource Planning IT Management IT Security M2M Mobile Applications Multi-Enterprise Communication Network & Service Management Revenue Management & Billing Risk Management Sales Support Supply Chain Management Telecommunications Retail Transport & Tourism Oil & Gas Logistics Banking Capital Markets Automotive Financial Services Insurance Services Consumer Products Industrial Manufacturing Healthcare Public Administration Mobility Business Continuity Business Process Optimization Cloud Computing Customer Analytics Services Data Center Data Protection & Security IT Audits IT Integration Managed Services Mobile Channels OSS/BSS Transformations Outsourcing Professional services Training UPnP & DLNA Certification PRODUCTS / SOLUTIONS SERVICES
  6. 6. Copyright Comarch 2015 Diversified Customer Portfolio
  7. 7. Copyright Comarch 2015 Standardized Solutions for Telecoms & IoT Business Support Suite Operations Support Suite Data Analytics & Monetization SDN / NFV Real-time Network Intelligence M2M Platform, IoT Platform Multi-screen SelfCare B/OSS Managed Services SaaS End-to-End Project Delivery (Integration, Delivery, Transformations, Consulting) e-Health Virtual Marketplace Management Cyber Security Cloud Services Connected Devices Core Offer Specialized Solutions Services Digital Lifestyle
  8. 8. Copyright Comarch 2015 Gartner Competitive Landscape M2M Platform and Software Providers for CSPs, 2012
  9. 9. Copyright Comarch 2015 Core capabilities similar to competitors Difference in approach to the market, independence and flexibility of CSP Source: Gartner, Competitive Landscape: M2M Platform and Software Providers for CSPs, 2012
  10. 10. Copyright Comarch 2015 The business potential of IoT
  11. 11. Copyright Comarch 2015 The Business Potential of IoT • By 2020 – 26 billion devices [1] – revenue exceeding $300 billion [1] • By 2017 consumers will allowing smart machines to make at least 20% of their personal decisions [2] Source: [1] P. Middleton, P. Kjeldsen, J. Tully, Forecast: The Internet of Things, Worldwide, Gartner, 2013 [2] D. Furlonger, J. Cole, Business Moment: The Internet of Things Triggers a Cascade of Financial Services Activity Among Things, People and Businesses, Gartner, 2014
  12. 12. Copyright Comarch 2015 The new role of billing and charging systems
  13. 13. Copyright Comarch 2015 Variety of Players • Market partnering - key factor of success • Over 28% providers respond: “partnerships will be difficult to establish” [1] Source: [1] TM Forum Communications Service Provider Digital service Survey 2012
  14. 14. Copyright Comarch 2015 Variety of Players • Communications Service Providers (CSPs) • Providers of IoT services • Application providers • Device providers • Third-parties (partners) • Customers / Resellers • End Users
  15. 15. Copyright Comarch 2015 Effective Management of IoT Services • Connectivity Platforms • IoT Platforms • Application Enablement Platforms
  16. 16. Copyright Comarch 2015 The Business & Pricing Models • Relations & Settlements – direct sales to end users / customers – billing on-behalf – reselling or branding – … • Pricing models in IoT [1] – Value-based pay-per-use model – Criteria-based flat rate model – Consumer device model – Enterprise device model – Tailored pricing model Source: [1] Source: TM Forum’s document, Billing and Charging Machine to Machine (M2M) Challenges
  17. 17. Copyright Comarch 2015 Various Models for Various Verticals RELATION / SETTLEMENT PRICING MODEL VERTICAL Billing on behalf Enterprise Device Model Healthcare Direct sales to a Customer Flat Rate Model Security & Surveillance Branding Tailored Pricing Model Smart City & Smart Home
  18. 18. Copyright Comarch 2015 Example Scenario – Introduction • M2M Provider (MNO) selling: – SIM connectivity – Access to Device Management Platform – Devices – Insurance – Consultancy – Support – and ….
  19. 19. Copyright Comarch 2015 Example Scenario - Players
  20. 20. Copyright Comarch 2015 Example Scenario – Payment Flows E E
  21. 21. Copyright Comarch 2015 Example Scenario – Financial Flows
  22. 22. Copyright Comarch 2015 Billing & Charging Challenges • Variety of relations/settlements • Variety of pricing models • End-to-end billing chain • Multi-leveled, multi-tenant, multi-device environment – SIM & device Lifecycle – Customer/Reseller & End User Lifecycle • Support for SIMs, devices, applications – Payments (one time, usage, recurring) – Source of data – QoS policies – …
  23. 23. Copyright Comarch 2015 Summary • Billing associated with a SIM card and a device - not valid any more! • Significant number of new business models and cases • Big volume of data • Time-to-market • Long and complex end-to-end value chain
  24. 24. Stanislaw Zbroja Senior Solution Manager e-mail: stanislaw.zbroja@comarch.com mobile: +48 691 464 102 Thank You

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