Competitive ADDvantage

Worthing, West Sussex United Kingdom

With almost an entire career working with customers Kelvin has developed the knack of ‘standing in the customers shoes’ and helping organisations, executives, sales and product teams to see, feel, hear, smell and taste things they don’t experience but their customers do. Whether it’s a speaking or presentation event, facilitating a customer experience development session or designing innovative solutions, Kelvin’s passion and enthusiasm for the subject helps bring alive the importance of getting the customer experience right.