Supervisory Responsibility Training by DOA State of Louisiana
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Supervisory Responsibility Training by DOA State of Louisiana
- 1. SUPERVISORY RESPONSIBILITIES Presented By The Office Of Risk Management
- 2. COURSE OBJECTIVES Identify supervisory responsibilities Indicate HOW to comply Show HOW to document
- 3. SUPERVISORY RESPONSIBILITIES INCLUDE: Conducting safety meetings Conducting Incident/Accident investigations Assisting in the development/implementation of JSAs Maintaining both equipment and the workplace Establishing work methods & providing training Supervising employees in the performance of tasks
- 4. SAFETY MEETINGS Purpose of Safety Meetings Establish Communication Promote safety awareness Motivate employees Sharing ideas Discuss safety standards Demonstrate management’s concern
- 5. SAFETY MEETING OBJECTIVES Change unsafe acts and/or unsafe conditions Provide information Introduce new materials, equipment, or processes Report of past injury experience To conduct policy orientation
- 6. FREQUENCY Class “A” agencies must conduct Safety Meetings at least monthly Class “B” agencies must conduct Safety Meetings at least quarterly
- 7. SELECTING A TOPIC The first question to ask before holding a safety meeting is: “ What’s the Subject going to be? “
- 8. SAFETY MEETING TOPICS Recent accidents (or high frequency) High risk jobs New equipment or processes Observed unsafe acts by employees Motivational subjects Emergency preparedness
- 9. SAFETY MEETING TOPICS (cont) Bloodborne Pathogens Fire Safety Ergonomics Safe Lifting Safety Rules (required annually)
- 10. MEETING OR TRAINING? Safety Meeting Excludes NO employee or group Applies to all attendees Educates on the “What” & “Why” Safety Training Educates on the “what, why AND HOW” Produces job-related skills/abilities Usually “performance” based; task-specific; and observable/measurable
- 11. SAFETY MEETING REFERENCES ORM Video Library Public Libraries Internet Newsletters Outside speakers
- 12. PLANNING THE MEETING Type of meeting Visual aids Location Date and Time
- 13. CONDUCTING THE MEETING Maintain order & control Promote discussion/suggestions Encourage participation
- 14. QUESTIONING Types of Questions Direct Reflective Open
- 15. SUGGESTIONS FOR QUESTIONING Challenge the group Questions should be clear and concise Concentrate on one idea/main topic Avoid repetition Allow only one response at a time Commend good answers
- 16. DOCUMENTING THE MEETING Date Topic Instructor Aids used Employee’s signatures Attendance Percentage
- 18. ATTENDANCE Minimum 75% per meeting Strive for 100% Mandate attendance from all employees 100% attendance required from Dept/Agency head
- 19. ATTENDANCE For Absent Employees: Forward the relevant information Discuss the topic Provide opportunity to ask questions Document
- 22. WHEN TO CONDUCT AN INVESTIGATION? An investigation must be conducted for any incident/accident. Includes employees, non-employees, and property
- 23. INVESTIGATIONS Supervisor over work area is primarily responsible for conducting the investigation Includes: General Information Corrective Action Root Cause Documentation Written Statements
- 24. In most cases, incidents / accidents do not just happen; THEY ARE CAUSED. The Incident / Accident Reporting Form is a tool to assist in determining the causes and procedures to prevent the recurrence of similar incidents. DA 2000 & DA 3000
- 30. WHAT IS A JSA? Breaks a job/task into steps Identifies safety hazards Develops safe procedures
- 31. Developing a JSA JOB: Removing items from the upper shelves in the store room DATE: July 26, 2002 TITLE OF PERSON WHO DOES JOB: All employees DEPARTMENT: Minden Service Office LOCATION: 202 Miller Street, Minden REQUIRED AND/OR RECOMMENDED PERSONAL PROTECTIVE EQUIPMENT: NONE REVIEWED BY: Mr. Jay Boss
- 32. Developing a JSA SEQUENCE OF JOB STEPS POTENTIAL HAZARDS 1. 1 . Drops the ladder Place the ladder in proper position 2. Step up on ladder 3. Retrieve item from stock shelf 4. Step down from ladder 2. Falls from the ladder 3. Slipping from ladder Dropping stock item 4. Slipping or falling from ladder SAFE JOB PROCEDURE 1. Make sure base of ladder is stable. Get someone to hold the ladder to insure stability 2. Maintain balance by holding onto back of ladder. Step up on ladder one rung at a time. 3. Maintain firm grip on ladder while reaching item with other hand. Do not over extend reach. 4. Step down slowly. If necessary hand item to another person. Move down one rung at a time. Maintain balance.
- 33. WHEN ARE JSAs PERFORMED? On all jobs/tasks that have resulted in a trend, death, or a change in job procedure or equipment.
- 34. SUPERVISORS & JSAs Ensure JSAs are developed or revised Use as a training aid Follow-up analysis Incident/accident investigation tool
- 35. RECORDING KEEPING Maintain in work area Document their use
- 36. Inspections
- 37. Inspections Maintain a safe work environment & correct unsafe actions Maintain operational efficiency
- 38. Written Component • Included in operational safety plan/manual • Procedures to: – Identify & Correct Hazards • Good housekeeping safety rules
- 39. Frequency • Class “ A ” – At least monthly • Class “ B ” – At least quarterly
- 40. The “Inspection Effect” • Measures employee’s safety performance • Reinforces importance of safety & management’s commitment • Encourages employees
- 41. Documentation • Written inspection report • Should include: – – – – Person & Date Concerns identified Corrective action Building/Area inspected
- 42. Documentation cont’d • Checklist recommended – Systematic – Site-specific • Revise as needed to fit your location
- 43. Types of Hazards • • • • • • Building Safety Office Safety Fire Safety Electrical Safety Emergency Equipment Storage Methods
- 52. FIRE EXTINGUISHERS Fire / Fuel Classes Markings
- 53. TYPES OF FIRE CONTROL VALVES
- 64. Hazard Control Logs or other acceptable method • Location: – Posted in the workplace – Provide all employees access • Purpose: – Employees can report unsafe conditions
- 66. Hazard Control Logs Cont’d • Implementation: – – – Train employees Review routinely Maintain on file (at least three years)
- 67. Hazard Control Log Responsibilities • All employees utilize HCL • Supervisor or Safety Officer: – – – Checks HCL Takes temporary control Report to next level, if uncontrolled
- 68. Corrective Action • • • Appropriate Expeditious Effective – Accident/Incident Frequency Reduction – Accident/Incident Severity Reduction
- 69. Corrective Action Cont’d • Immediate (if possible) – If longer than 30 days: • Forward Hazard Control Log to: – Department Head – Agency Head – ORM Loss Prevention Unit-BR
- 70. Record-keeping • Inspection Reports • State Fire Marshal Reports • Hazard Control Logs – At least three years or, – Until all hazards are corrected, whichever is longer
- 71. Self-Check • Do you have a procedure? • Are hazard control logs posted and used? • Do you have documentation of implementation? • Is it site-specific? • Is corrective action taken, documented, and effective?
- 74. WHY CONDUCT TRAINING? To provide a systematic method of teaching employees to perform the required tasks in a safe and efficient manner.
- 75. OBJECTIVES To teach employees hazard recognition and methods of corrective action To teach accident causes, occupational health hazards, and accident prevention To involve employees in accident prevention methods To motivate employees to accept their safety responsibilities
- 76. RECOMMENDED TOPICS Safety Program Objectives Hazard Recognition and Control Emergency First Aid Procedures Emergency Response Procedures Personal Protective Equipment
- 77. RECOMMENDED TOPICS Slips, Trips, and Falls Unsafe Environmental Conditions Good Housekeeping Practices Work from Elevations/Use of Ladders Safe Vehicle Operation Specific Job Tasks
- 78. TRAINING INCLUDES Instruction on correct procedures Use of safety equipment Availability of assistance Follow-up
- 79. LESSON PLANNING Topic / Title Objectives Estimated Time of Instruction Materials What the Instructor Will Do
- 80. LESSON PLANNING What the Employee Will Do Evaluation Assignment Documentation
- 81. WHEN SHOULD WE PROVIDE REFRESHER TRAINING? When accidents occur When accidents occur
- 82. WHEN SHOULD WE PROVIDE REFRESHER TRAINING? When accidents occur When task/equipment changes When task/equipment changes
- 83. WHEN SHOULD WE PROVIDE REFRESHER TRAINING? When accidents occur When task/equipment changes Improved method of performing Improved method of performing
- 84. WHEN SHOULD WE PROVIDE REFRESHER TRAINING? When accidents occur When task/equipment changes Improved method of performing Observe employees not Observe employees not performing performing correctly correctly
- 85. ARE THE SUPERVISOR’S RESPONSIBLITIES COMPLETE WHEN THE TRAINING IS OVER?
- 86. SUPERVISOR’S SUPERVISING Supervisors should, as part of their responsibilities observe employees performing their tasks. Are they performing the tasks properly Are they performing in accordance with safety procedures Are they using the proper PPE
- 88. SAFETY TRAINING FOR SUPERVISORS The immediate job of preventing accidents and controlling work hazards falls upon the supervisors because safety and production are part of the supervisory function.
- 89. SUPERVISOR TRAINING OBJECTIVES To involve supervisors in the agency’s accident prevention program. To establish the supervisor as the key safety person in each unit. To help supervisors understand their safety responsibilities.
- 90. SUPERVISOR TRAINING OBJECTIVES To provide supervisors with information on causes of accidents and occupational health hazards and methods of prevention. To help supervisors gain skill in accident prevention activities.
- 91. SUGGESTED SAFETY TOPICS FOR SUPERVISORS Safety and the Supervisor Know Your Accident Problems Human Relations Maintaining Interest in Safety Instructing for Safety Industrial Hygiene
- 92. Continued Personal Protective Equipment Industrial Housekeeping Material Handling and Storage Guarding Machines and Mechanisms Hand and Portable Power Tools Emergency Preparedness
- 93. CONDUCTING SUPERVISORY TRAINING Select the training topic based on priority Develop the lesson plan
- 95. QUESTIONS?
- 96. POST TEST 1. What are the supervisory responsibilities? 2. Training should be consistent? T or F 3. Inspections are to be completed two times per year. T or F 4. Lesson plans are of little value? T or F 5. Building inspections are a waste of time? T or F
- 97. POST TEST 6. The supervisor is not responsible for JSAs. T or F 7. Supervisors are not responsible for building inspections. T or F 8. What is the difference in a Class “A” & “B” agency? 9. The DA2000 is only used when an employee is going to file a claim. T or F 10. Why are safety meetings conducted?
- 98. POST TEST 11. Safety meeting topics exclude some employees? T or F 12. List five items inspected during an inspection. 13. Who should receive safety 13. Who should receive safety training? training?
Notes de l'éditeur
- This course is intended to identify basic supervisory responsibilities in regard to safety, present thoughts and ideas on how to carry out these responsibilities, and show how to properly document the effectiveness of supervisory responsibilities. Attendance of this course does not meet the requirements for attending the JSAs, SM, Inspec courses etc.
- What are the supervisory responsibilities? To often the loss prevention program falls on the safety officer, but the supervisor should take an active role in the program. The supervisor is one of the key individuals in the loss prevention program. The first responsibility is conducting or having safety meetings conducted. The second is Incident/Accident investigations and implementing corrective actions. Assist in the development of JSAs and implement their use as training aids and in the I/A investigation process. Ensuring equipment and the workplace are maintained in a safe manner(safe work conditions) and correcting unsafe conditions. This would include the conducting of inspections.
- Safety meetings are to be conducted by the supervisor or he/she is to ensure they are conducted. Safety meetings are not only educational but also motivational. They can be informal or formal presentations. (Why conduct) The purpose of conducting safety meetings is to: 1) Establish Communication 2) Promote safety awareness in all employees. 3) motivate the employees to work safely and be aware of safety issues at work and at home. 4) promote the sharing of ideas between employees, some ideas are good and can be implemented in the workplace. 5) discuss safety standards from an educational perspective. 6) show management’s concern workplace safety and for the employees’ safety and well-being.
- Sometimes safety meetings can be used for training purposes. EX: BBP, Drug Testing/Substance Abuse, Sexual Harassment policies, as long as it’s safety related and encompasses all employees in the meeting.
- Discuss the difference in A and B agencies. Class A agencies Worker’s Comp Claims pay $5 or more per $100 paid out in payroll. ORM notifies your agency in writing if you fall into the Class A category. Everybody else is a Class B Agency.
- If you cannot answer this question, then your agency has no safety problems or you have not looked closely enough at your work environment. There are thousands of topics that can be used for safety meeting topics that pertain to everyone and the employees would find interesting. It can be related to the job, the season, the home or the community. Anybody want to give me examples of seasonal topics….home topics….community topics? Heat exhaustion, west nile virus, insect bites, icy conditions, tornado awareness (seasonal) muggings, self defense/awareness of surroundings (community) Fireworks (home) Remember: The subject should be relevant. You would not teach fork lift safety to 50 clerical persons.
- Suggested topics to run through.
- EXAMPLE---If you are training electricians on the proper way to run a line through the ceiling, then it would be a training meeting, not a safety meeting. BUT if you were teaching a general safety class on electrical safety such as: showing LO/TO devices not to interfere with, Do not overload an outlet, don’t plug in appliances while your hands are wet, don’t use frayed electrical cords; it would be important for all employees and would be a safety meeting.
- ORM Library has over 300 videos and are listed at our website. Can order a video through email with Margie Washington or give her a call. Margie.washington@la.gov 225-219-0064. She mails the videos to you, you get to keep them approximately two weeks and then you mail them back. Some public libraries have safety videos you can check out. The internet has an unlimited amount of information on it. Safety newsletters like SAFETY TALKS have good articles in them. LWCC will send out free posters and pamphlets. Outside speakers give variety to your meetings. DHH, AG’s, Fire Dept, State Police, other state/local agencies provide free speakers, you just have to look for them.
- Once you have chosen your topic, you need to plan how to conduct the meeting. Type of meeting- lecture, demonstration, discussion, reports/handouts, tailgate meeting, even email with return receipt. How long will the meeting last. Visual aids- videos, handouts, equipment demos, slides Location- room should be away from high traffic areas and phones, away from distractions, furnishing should be comfortable (chairs and tables), adequate lighting. What about the room? Consider seating arrangements, size room needed for # of people. Date & Time- When should we NOT schedule meetings? Monday mornings or Friday afternoons.
- Conduct the meeting according to the plan you developed. It’s your meeting: keep it on track and on schedule. Try to promote discussion and suggestions from the employees. You can encourage discussion/suggestions through questioning. This is one way to encourage participation. Ensure that the suggestions made by employees are followed up on. Sometimes suggestions at safety meetings have resulted in the implementation of new safety policies and procedures that have reduced hazards, increased productivity and improved work methods.
- Again questioning will/should encourage discussion/suggestions from employees. Direct questioning- focus attention on a specific area or topic. Reflective- Questions that ask them to picture or think about a problem/solution Open- directed towards the group but no one in particular. Would encourage discussion between several individuals.
- Try to get the individuals to respond one at a time and repeat what they say to the audience in case everyone does not hear the question/answer. Always recognize & give credit to good answers/suggestions. Make sure you document the suggestions made by the employees.
- DOCUMENT DOCUMENT DOCUMENT-----WHY??? These are the items we look for in your documentation during the audit. Make sure documentation is readily available during the audit. Employees’ signatures should be originals! Return receipts can be used if meeting conducted by email. If handouts given to absent employee at later date, have them sign and DATE receipt of information.
- All employees should be required to attend all safety meetings. That’s only 4 meetings per year in Class B Agencies, 12 per year if you are Class A. Any percentage under 75% will count as zero on audit for 3 years.
- Forward the material to the employees, the handouts, a video allow the individual the opportunity to view a video. Discuss the material with the employee(s) and give them an opportunity to ask questions about the material. Document that the employees were given the information at a later time, how it was done, and make sure the employee signs.
- We are briefly going to discuss incident/accident investigations. ORM offers a complete course on conducting incident/accident investigations as a separate course. This is to inform you of the responsibility of conducting them. Incidents/accidents will occur in spite of an emphasis on loss prevention, safety, and regular inspections.
- Incident is defined as a series of unplanned events that could have caused personal injury or property damage. Accident is defined as a series of unplanned events that caused personal injury or property damage. All Incidents/accidents including those occurring to non-employees should be investigated. This would include investigations when property is damaged. Good idea to complete investigation even on property that is not ours that occurs on state property. This could protect agency at later date.
- The supervisor responsible for a work area is primarily responsible for conducting the incident/accident investigations, however in some cases others such as the safety officer, safety committee, or ORM may be involved in the investigation depending upon the nature and severity of the incident/accident. Root cause-remember are fact finding not fault finding. What caused the incident/accident and are there any contributing factors. Corrective action to prevent recurrence of similar I/A. Could be temporary solution until a more permanent solution can be implemented. Document the investigation. The DA2000 is required for all employee incidents, DA3000 for all other incidents (client/student/visitor).
- Stress that most accidents are CAUSED. A good accident investigation can prevent the recurrence.
- We will briefly discuss JSAs. We will discuss what JSAs are and when they should be developed. ORM offers a complete course on conducting and developing JSAs. Please attend for further information on developing JSAs. JSA is one of the first steps in hazard prevention, incident/accident analysis and safety training because a hazard must be recognized before it can be eliminated.
- The JSA breaks a job/task into steps. Make sure it’s not too detailed so that a large number of steps result, or too broad so the basic steps are not distinguishable. Identify the hazards at each step and the safe job procedure for each step including the use of any personal protective equipment.
- When breaking task into steps, never use more than 12 (I prefer no more than 8) If there are too few steps then it will be too general. You want each step to be specific and recognizing if a hazard exists for that step.
- This would also include a change in an existing procedures/task, new equipment is obtained, or if a better way is determined to perform the task. Remember: JSA is only necessary for hazardous procedures/tasks, dangerous equipment, etc. If it will cut your finger off, poke your eye out, break your leg….consider a JSA.
- Supervisors have several responsibilities concerning JSAs. First they are responsible for ensuring the JSAs are developed or revised as needed by their employees who are experienced, capable, and cooperative, and who are willing to share ideas. The supervisor should then review the JSAs to ensure it was correctly developed. If a job or process is changed dramatically it should be discussed with all personnel involved to determine the possible consequences of the changes. Such discussions check the accuracy of the JSA and involve personnel in the effort to reduce job hazards. Training aids-for new employees, new equipment or task, for current employees who need refresher training after an accident. Training should be conducted annually on all JSAs. The JSA provides a learning opportunity for the supervisor and the employee. New employees or employees asked to perform new tasks must be trained to use the safe and efficient procedures developed in the JSA. The new employee should be taught the correct method to perform a task before dangerous habits develop, to recognize the hazards associated with each job step, and to use the necessary precautions to avoid injury or accidents. Make sure to document any training provided and document the use of the JSA. Follow-up analysis-No less than once a month, each supervisor should observe employees as they perform at least one job/task for which a JSA has been developed. The purpose of these observations is to determine whether or not the employees are performing the jobs in accordance with the safety procedures developed. The supervisor should review the JSA before doing the analysis review to reinforce the proper procedures that are to be followed. Document that these reviews were performed. Investigation tool-Finally the JSA is an incident/accident investigation tool. When incidents/accidents occur involving a job for which a JSA exists, the analysis should be reviewed to determine if proper procedures were followed or if the procedures should be revised.
- Maintain the JSAs in a notebook/binder in the work area. Ensure are readily available to the employees. Index the JSAs. The index should include the task name, the date the JSA was developed/revised. Post on or near hazardous equipment (circular saws, grinders, etc.) Document their use as training aids with the employees. Document the follow-up analysis conducted by the supervisors. Document their use in the incident/accident investigation procedure.
- A good inspection program will help maintain a safe work place and operational efficiency.
- A good inspection program will help maintain a safe work place and operational efficiency.
- WHY SHOULD YOU INCLUDE AN INSPECTION PROGRAM IN YOUR SAFETY MANUAL?? Your Safety Manual should include written procedures for types of inspections, who is in charge of conducting the inspections and who is in charge of coordinating the records for your agency. Also, show how problems/hazards are corrected once discovered/reported.
- Same as with Safety Meetings, Class A agencies must perform inspections at least monthly and Class B quarterly.
- Will it help employees feel safer, more secure at the workplace? Cut down on injuries and worker’s comp claims? Save your agency money? Stress the effects of a good inspection program.
- Written documentation should include these items: Name of the person inspecting, identifying the hazards Date the hazard was identified. Areas/Buildings included in the inspection Description and exact location of the hazard Corrective action and the date hazard removed or repaired.
- Show pictures and ask what is wrong or right about each one.
- 1st Aid Kits are visible. Check the first aid kit on a regular basis. The first aid kit should not contain any medication that can be taken by mouth. The type of eye wash protection in the shop is dependent on the level of exposure. If there are chemicals in the shop, the MSDS should be consulted to determine the level of eye wash protection needed i.e. continuous flow or one shot use squeeze bottle. If the MSDS does allow use of a “ one shot use squeeze bottle” in the shop, the expiration date should be checked on a regular basis. If bottle seal is broken, the bottle should be disposed of. Shops are dusty environments. “One shot use squeeze bottle” should be wiped clean on a regular basis.
- If cabinet is not bolted into the wall, it could tip over onto someone. Two drawers open at one time. And left open with no one in attendance.
- Make sure there are not sharp objects stored in the “up” position.
- Is the extinguisher visible? Is the green tag there? Check the tag for the last inspection date, if over 1 year, it has expired and the State Fire Marshal can write you up.
- Are they fully charged? If needle is in the red, it needs to be reported.
- Do you have the right type of extinguisher for your office? ABC extinguishers are acceptable in most offices now. Some areas may require a Class D or Class K extinguisher. Your State Fire Marshal can advise you of the requirements for your agency/building/location.
- Sprinkler System Control valves should always be in the open position. On the OS&Y valve if the stem is showing (like in picture) then the valve is in the open position.
- Make sure signs are visible, replace if starting to wear out or not readable. Check the area to make sure there are not cigarette butts in the area. Use bonding wires when transferring liquids from the tank to the container. Tanks should also be grounded. Tanks should also be provided with vent piping.
- Be sure to check lights on exit signs are working and visible.
- You cannot store these items in hallways/exit ways. These items can become trip hazards and/or obstructions when trying to exit during fires/emergencies.
- Fire & Rodent Hazard. Also blocking the return air vent.
- Fire hazard and could obstruct your exit from the area during an emergency.
- Labels missing from containers (flammable, poisonous, hazardous?). Batteries are stacked on top of each other, metal poles are not secured.
- Check for general electrical safety. Are cords properly used? Are ends in good condition? Are cords kept clear of walkways? Are wall outlets secure and not loose in wall?
- Check circuit breaker boxes. Check to ensure: labels are in place, that there are no apparent hot spots (or dark places on panel), signs of smoke coming from behind panel cover and build up of dust. Keep circuit breaker box door closed at all times.
- Check stairways for trash, debris & spills as trip hazards. Make sure hand rails are secure and not loose. Check stairway treads, worn, slippery, etc.
- Make sure steps are noticeable, some may need markings to help distinguish depth perception.
- Another part of the inspection process are Hazard Control Logs. If you decide to keep the HCL system in place, a procedure needs to be in place as to who controls the HCL, checks it daily for hazards, follows up on all complaints and keeps documentation on it. If you have a work order system, you aren’t required to use the HCL.
- All employees should be trained on the HCL procedure, who to report to or where it is located to report hazards. HCLs should be monitored by an agency’s safety officer or designee on a routine basis (at least daily). HCLs should be kept for at least 3 years.
- The person responsible for the HCL should be designated in writing. Whoever performs this function must be trained in the agency’s chain of command so that they possess the knowledge necessary to control the situation, per agency standards. Must follow up on all hazards reported.
- Corrective action should be appropriate to the situation. It should be timely and effective. If the corrective action involves employee training, remember to thoroughly document the training. All hazards should be corrected within a reasonable time frame.
- If a hazard cannot be corrected within 30 days, forward a copy of the HCL or other documentation, with an explanation of actions taken, to the head of your Agency, the head of your Department & ORM.
- All inspection reports and HCLs should be kept on file for at least three years. If an agency’s policy requires a longer retention time, that is what should be followed. HCL – if there is a hazard recorded on a log that takes longer 3 years to correct, the log should be maintained until the hazard is properly corrected. Additionally, if this information becomes part of a law suit, other standards may apply. SFM reports should be maintained for each location/site with documentation of corrective action taken for any deficiencies noted. You are responsible for notifying the SFM of ALL sites & locations, regardless if state owned or leased. If there is one employee working in a 9 story leased building, you must notify the SFM.
- Make sure your Inspection Procedures are in writing. Do your employees know what the HCL is and where it is located? May need to train employees.
- Training of employees falls upon the supervisor. This would include new employees, current employees when refresher training is deemed necessary(their safety performance/performance is not satisfactory), and when new equipment is obtained. (all employees would need training on the new equipment who are going to use it.)
- Training will include task/job training, that is specifically how to perform their specific job functions, but it also includes safety training that ties into how to perform those job functions safely. This training should be consistent so that all employees are trained to perform tasks in the same manner. Training should be taught correct methods before dangerous unsafe work habits develop.
- To inform the importance of recognizing hazards, reporting those hazards, and correcting the hazards themselves if possible, or making sure hazards are reported to someone who can get the hazard corrected. What are the hazards that exist in the employees workplace and how can they prevent accidents To inform the specific ways hazards/accidents can be avoided To show them that it is their program, and that the program is for their benefit so they can go home safely each day to their families.
- Safety Program Objectives- include the rights and responsibilities of the employee, authority and responsibilities of the employee, safety policy/rules, accident and near miss accident reporting procedures, JSAs, accident experience and trends. Hazard Recognition and Control-types of hazards, preventive measures, inspection procedures, recording and reporting, immediate temporary controls. Emergency first aid procedures-recognizing first aid emergencies, gaining control, emergency care. Emergency response procedures-alarm systems, evacuation routes, fire extinguisher training. Personal Protective Equipment-what to use, when to use, storage area, how to check, inspect, and maintain. Material Handling-high risk jobs, proper lifting, proper carrying.
- Slips, trips, and falls-recognizing potential problems, minimizing exposure. Unsafe environmental conditions-outside(heat, cold, winds, rain, hurricanes, tornadoes), inside (noise, dust, vapor, fumes), other (fire, bomb threats). Good Housekeeping Practices-tools and equipment, vehicles, yard. Work from Elevations/Use of Ladders-preventing a fall, falling safely. Safe Vehicle Operation- pre-operational inspection, control of common hazards, rules of the road. Specific Job Tasks- the specific jobs the employee is required to perform in his job.
- Includes instruction on proper work procedures. Again the procedures should be taught the same way each time to each employee unless the task changes and then all employees should receive refresher training on the task. The proper use of PPE, the PPE’s limitations (that is how long is it good for like respirator cartridges are only good for a certain length of time) how to care/clean the PPE, and proper storage of the PPE (example do not store respirators in the same room where the pesticides are stored). That assistance is available and through who and/or where. The training includes follow-up. The supervisor goes back and ensures the employees are following the proper/correct work procedures.
- Plan a lesson for each task to ensure each employee is trained/instructed the same way each time/consistently. This training goes for both: formal training and on-the-job training. Topic-Select appropriate training topics and schedule the training according to priority. Priority could be based on hazards of task, a number of incidents/accidents in that area, high employee turnover, and if the agency is expanding. Training is more effective when aimed at a specific need, or problem is determined to be a lack of skill. Objectives of the training-states what the employee should know or be able to do at the end of the training. He should know what tools to use, how to properly use them, safety equipment to use and how to use it properly and take care of it. The objectives limit the subject matter, keeps the training on track. The objectives are specific and stimulate thinking on the subject. Time-How much time will it take to cover the material. Allow enough time to cover the subject thoroughly and allow for questions. It helps to have a practice run of the training to ensure ample time is being allowed. Materials- Determine the materials that are needed. This could include equipment (VCRs, computers, infocus), tools, charts, slides, videos, handouts, JSAs, items to be used during demonstrations. Make sure to get there early enough to set up equipment and make sure it is operating properly. This area could also include the area that is to be used to conduct the instruction. Is there enough room, is the sitting arranged properly? Instructor- This part of the plan gives the plan of action. It indicates the method of teaching (lecture, demonstration, class discussion, etc). It provides directions for the instructor to follow. This keeps the lesson/training consistent each time it is taught so all employees are taught to perform the task in the same manner. The instructions can give the actual words for the instructor to say and tell the instructor when to show a chart or to write key words on the board, or when to show a film. The instructor can use this or use his own words, but keeping to the topics and objectives. Usually the instructor is the supervisor, but it can be an experienced employee or a training specialist.
- Employees- the plan indicates how the employees will apply the material in the training session. Evaluation- establishes an assessment method either through a written test, discussion, verbal questioning, or having the employee demonstrate his understanding. This assessment determines whether the objectives of the training where met & if the employees understood the material that was presented. Can they perform the task properly using the correct equipment including safety equipment. Assignment- Assign the tasks. This gives the employees the opportunity to apply the material on the job. Review them performing the jobs to ensure they are performing correctly. If not provide additional training. Documentation- document the training. Document the formal sit-down training and on-the-job training. Include the instructors name, title/topic of the training, the date the training was conducted, materials used for the training, the employees signatures. We recommend that you have a statement that states that the employee attended, understood, and will comply with the training provided. Maintain the training documentation.
- When accidents occur, go over and determine if job procedures were followed and if refresher training is needed.
- When a task changes, a new way to perform it is developed: a new piece of equipment is obtained, or the safety equipment used to perform the task is changed.
- A task is improved and the way the task is performed is changed. This one goes with the one mentioned previously.
- If you observe employees performing the task incorrectly, provide refresher training. Do you just walk by and ignore the way the employee is improperly performing the task? No, provide some training right then and provide more training later if needed. Other employees might not quite understand how to correctly perform the task. Make sure to document any and all training, even if it is on the spot training.
- No, of course not.
- WHY should a supervisor do this? EVERY SUPERVISOR IS RESPONSIBLE FOR THEIR EMPLOYEES SAFETY!!
- Are you going to just tell a newly promoted supervisor to go out and supervise? All supervisors should be trained on what, why and how their responsibilities should be conducted. If you don’t train new supervisors – then you are sending them down the river of failure alone. OR UP A CREEK WITHOUT A PADDLE
- All too often the Loss Prevention program falls on the safety officer. Regardless, the supervisor should take an active role and know that he/she plays a very important role in the loss prevention program. Supervisors need to understand their safety responsibilities. Does anybody remember what those responsibilities are? conducting safety meetings, performing incident/accident investigations, ensuring JSAs are developed and implement their use, maintain equipment and the workplace including conducting inspections, to establish work methods and provide training, and to supervise employees performing their tasks to ensure are performing correctly.
- What are the causes of accidents in their work area. What are the occupational health hazards in their work areas and what are the means of prevention that are available. Provide the supervisors with knowledge so he/she can gain skill in activities, methods, ideas, that prevent accidents from occurring in their work area.
- These are suggested topics supervisors can attend to make them more effective: Remember—KNOWLEDGE IS POWER!! 1. The relationship between safety and productivity. 2. Understand what causes accidents & how to prevent them (unsafe acts, unsafe conditions, accident investigations, measurements of safety performance, accident costs.) 3. HR includes: Employee motivation, basic needs of workers, how to be a leader, recognizing alcohol, drug and abuse problems. 4. Maintain interest: Committee functions, ee relations, your role in off-the-job safety. 5. Job instruction-training, procedure for conducting JSA 6. IH--Environmental health hazards (lighting, noise, ventilation/air quality, temperature)
- Eye protection, face protection, foot and leg protection, hand protection, respiratory protection, protection against radiation. 2. Results of good housekeeping, responsibility of the supervisor. 3. Lifting and carrying, handling specific shapes, hand tools for material handling, motorized equipment, hazardous liquids and compressed gases. 4. Principles of guarding, benefits of good guarding, types of guards, standards and codes. 5. Selection and storage, safe use of hand tools and power tools. 6. Recognizing emergency situations and understanding their role as a supervisor in the emergency procedures as they may be different then a regular employee.
- Select the topics based on need and provide the training on each based on priority. It is difficult to provide all of it at once especially if you are just implementing a training program for supervisors. Develop a lesson plan the same way as discussed earlier for employees. Develop a plan for each topic. Again this ensures that the supervisors receive consistent training. Everyone is taught the same thing, the same methods and procedures.
- So how can we summarize this section? Read slide.
- 1. Safety meetings, JSA, training, establishing work methods, task assignments, maintain work area and equipment, inspections, incident/accident investigations. 2. True All employees are taught the same information, procedures. 3. False. Monthly/Quarterly, depending on the Class of your agency 4. False. Ensures the information is covered in a consistent manner. 5. False – It’s a way to recognize & correct a hazard before someone is injured
- 6. FALSE Supervisors are responsible for completing JSAs, their use in training & follow up reviews. 7. FALSE Supervisors are responsible for inspections being completed in their areas. 8. Class “A” agencies must conduct safety meetings and inspections monthly. Class “B” agencies quarterly. 9. FALSE The DA2000 should be used for all accidents / incidents. Use for employees, citizens and property. The DA2000 should be completed long before a claim is filed. 10. To reduce the # of accidents and the severity of accidents/injuries
- 11. FALSE They should be relevant for all employees, or it would be a training session. 12. Emergency Equipment, Office Safety, Fire Safety, Storage Methods, Electrical Safety & Building Safety 13. Everybody