6. Web 2.0 “ Web 2.0 is a trend in World Wide Web technology and web design, a second generation of web-based communities and hosted services such as social- networking sites, wikis, blogs, and folksonomies, which aim to facilitate creativity, collaboration, and sharing among users.” Wikipedia "Web 2.0 is the business revolution in the computer industry caused by the move to the Internet as platform and an attempt to understand the rules for success on that new platform." Tim O'Reilly 2004
46. What other issues? http://samueljscott.files.wordpress.com/2007/08/question-mark.jpg
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48. Library 2.0 “ The heart of Library 2.0 is user-centered change. It is a model for library service that encourages constant and purposeful change, inviting user participation in the creation of both the physical and the virtual services they want, supported by consistently evaluating services. It also attempts to reach new users and better serve current ones through improved customer-driven offerings.” Michael Casey – Library Journal