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Cambridge Journal – 4
page feature
South Wales Evening
Post
Somerset Life
Cambridge Style
Evening Gazette, Teeside
Express & Star, Staffordshire
Good Homes
Your Home
A Real Birmingham Family campaign
Overview
IKON art gallery based in Birmingham is running a competition to find a
‘real Birmingham family’. The campaign, owned by the IKON Gallery, is
designed to celebrate diversity and ‘family’ values in society. The winner
will be selected by a panel of upstanding members of the Birmingham
community e.g. newspaper editor, local Mayor etc (still tbc). The winning
family will then be immortalised as a bronze sculpture created by local
award winning Turner prize artist Gillian Wearing, and positioned in
Centenary Square in central Birmingham.
The Ikon Gallery has held several mini ‘search’ events so far – some in
public spaces and some in commercial places such as hotel brasseries.
HomeSense hosted one such ‘search’ event in the Birmingham. Fort retail
park store on 25 and 26 February. IKON’s photographers will photograph
HomeSense customers for entry
Increase footfall to Birmingham Fort store
Raise awareness of the HomeSense brand and product
Create a strong link between HomeSense and the local community
To create substantial buzz and excitement around the weekend
To attract new customers
Build and promote core brand values
Objectives
Leaflets bag stuffed in HomeSense Fort, HomeSense Merry Hill,
TK Maxx Castle Vale, TK Maxx Bullring (from 13 Feb – event)
Window posters at HomeSense Fort and HomeSense Merry Hill
(displayed from 13 Feb – event)
Digital activity – emails to HS database in the Birmingham area
(16 & 23 Feb)
Facebook activity (from 13 Feb – event)
Event listed in the Ikon newsletter which goes out to 7,500 people
Ikon distribute another 20,000 leaflets in Birmingham
Event listed on the Real Birmingham Family website
Marketing activity
Twitter feed:
 Ikon Tweeted about the weekend
 Connor PR tweets to local Birmingham Sites including
@local Birmingham
@brum survival
@daily Birmingham
@brumculture
@bhamcitysu
Adil Ray, BBC Five live presenter @adilray retweeted to 7,591 followers
BBC West Midlands today Suzanne Virdee retweeted to 3,020 followers
Facebook:
 HomeSense FB posts, Ikon FB page
• Web Raiding:
 Connor PR actively targeted forums and chat rooms and spread the word
about the event
 Ie Netmums
 http://www.mumsnet.com/Talk/media_nonmember_requests/a1410609-Do-
you-and-your-family-fancy-being-the-face-of-Birmingham-cast-in-bronze-by-
Turner-Prize-winner-Gillian-Wearing
Spreading the word...
http://www.broadstreetbirmingham.com/events/are-you-the-face-of-a-
real-birmingham-family
Print coverage
Print coverage
Broadcast
The presenter of the breakfast show Jo
Russell gave the campaign shout outs
on air
Listenership 331,000 adults per week
The event was pitched to local TV
including BBC Midlands Today and
Central News
The curator from Ikon was offered to BBC
Radio WM as a guest
The event was pitched to BBC Radio 4
Woman’s Hour and Front Row
Both are still interested in doing an item
and are being followed up
Feeback from Ikon has been very positive
22 families were photographed over the
weekend
Birmingham Mail also sent a
photographer to HomeSense
This was followed up with a quote from
the curator at Ikon
'Ikon is delighted by the reaction to our
weekend at HomeSense. We had many
new families nominate themselves to be
the face of Birmingham, and we feel that
momentum is building as we approach
the closing date for nominations at the
end of March. Anyone who wants to get
involved can still do so at
www.arealbirminghamfamily.com'
The Event
BUSKIVAL
2-3rd
June 2012, York
HomeSense sponsored York’s very first festival celebrating street
performance, Buskival.
Buskival is an important new event, launched as part of City of York
Council’s 2012 York 800 programme
York has had a long association with street entertainers and the
festival celebrated the sometimes wacky but wonderful tradition by
showcasing the successful busking scheme operated by City of York
Council
A trail of busking pitches was created around York during the
Diamond Jubilee weekend, which formed an easy path for members
of the public to enjoy
Overview
Drive footfall to York, Foss Islands Retail Park store
Raise awareness of the HomeSense brand and product
Increase fame and personality within the local community
To create substantial buzz and excitement around the weekend
To attract new customers as well as existing ones
Raising brand awareness about who we are and what we do
Get people talking
Build and promote core brand values
Objectives
As part of the two-day festival, a
competition was held for members of
the public to choose their favourite
amateur busker
The winning artist won
a prize of £200 and there was also a
runner-up prize for second and third
place
Members of the public could win a
£250 HomeSense gift card and five
runner up gift cards of £50
Competition
HomeSense Logo on all Buskival
advertising, leaflets, banners,
programmes, sponsors speech
Profiling of Home Sense goods by
dressing Buskival marquee in city centre
Leafleting in City Centre by Home Sense
staff – maintaining high presence during
event
Hosting of a Buskival site at HomeSense
HomeSense presentation ceremony in
marquee on Sunday 3 June
Marketing
Announcement of sponsorship and support by HomeSense –
Buskival and York 800
Press and publicity before event through advertising of a prize and
sponsorship, including Local Link, York Press, BBC York, etc
Acknowledgement of sponsorship in Buskival publicity on CYC and
York 800 websites
Coverage on BBC Radio York
Participation in photo opportunities with local press and City of
York Council dignitaries
PR Opportunities
ONLINE ACTIVITY
Twitter feed:
The following tweeted about Buskival
 @city of York
 @York 800
Facebook:
 HomeSense FB posts
 City Centre FB page
 CYCThe Councils intranet which is
called COLIN
 Buzz – councils monthly electronic
news letter
Spreading the word...
Online coverage
http://www.yorkpress.co.uk/news/9742647.Street_entertainers_take_part_in_Buskival_
http://www.yorkpress.co.uk/news/9736888.Performers_take_to_York_s_streets_for_Bu
http://www.thelivingroom.co.uk/news/york/buskival-festival-1
http://www.yorkmix.com/culture-leisure/five-acts-to-look-for-in-yorks-first-buskival/
http://www.yourlocallink.co.uk/events/music-entertainment/2012/06/buskival.aspx
http://yorkshiretimes.co.uk/article/Yorks-first-Buskival-Great-line-up-announced
http://www.yorkpress.co.uk/news/800/stories/9484815.York_800__Buskival_comes_to_
http://www.theyorker.co.uk/news/citynews/11595
http://www.yorkpress.co.uk/news/9776827.Best_of_York_s_buskers_win_street_music
Print coverage
http://www.yorkpress.co.uk/news/9742647.Street_entertainers_take_part_in_Buski
http://www.yorkpress.co.uk/news/9736888.Performers_take_to_York_s_streets_for
http://yorkshiretimes.co.uk/article/Yorks-first-Buskival-Great-line-up-announced
http://www.yorkpress.co.uk/news/800/stories/9484815.York_800__Buskival_comes
http://www.theyorker.co.uk/news/citynews/11595
http://www.yorkpress.co.uk/news/9776827.Best_of_York_s_buskers_win_street_m
Broadcast
BBC Radio York
Launch interview on May 3rd with Debbie Bell,
York City Centre Events Manager and a busker,
Rob Roy Collins
Live interview with a busker on Saturday June 2nd
The Press did a video at the second press call at
the HomeSense store
Click on link to see film
http://youtu.be/3ZFa-6jWkyM
Pushed for shout outs on Minster FM
Footfall figures show an increase of 4.1
% on the previous year.
Despite the poor weather total footfall for
York that weekend was 127661
Councillor Sonja Crisp, cabinet member
for Leisure, Culture and Tourism, said :
“The event made for a wonderful
weekend in the city, despite the weather
on the Sunday! We have received very
positive feedback from the public and
the buskers themselves since Buskival,
and are negotiating about the possibility
of holding it again next year.
Congratulations to all the lucky winners!”
The Event
Key Learning's & Evaluation
Summary of coverage achieved
Print: 6 items
Broadcast: 3 items
Online: 15 items
Social Media: Facebook & Tweets 15 items
Since the event, the editor of BBC Radio York
the station has said they would like to be much
more involved in any similar event next year,
having seen how good it was
The House Whisperer Comes to
HomeSense, Leeds
HomeSense customers find out what their home really says
about them
HomeSense has teamed up with the nation’s top home psychic,
Raymond Castrogiovanni from Five’s Housebusters, Sky’s
Psychic TV and LIVNG’s Jane Goldman Investigates
The house whisperer to offer readings to shoppers in the Leeds
store, revealing information about themselves and their homes
from a photograph of a room
Fun and interactive way of engaging customers
Drive footfall
Opportunity to invite local press along
Overview
Drive footfall to Birstall Retail Park, Leeds
Raise awareness of the HomeSense brand and product
Increase fame and personality within the local community
To create substantial buzz and excitement around the day
To attract new customers as well as existing ones
Raising brand awareness about who we are and what we do
Get people talking
Build and promote core brand values
Objectives
The event was supported via content
& pictures being uploaded on the
HomeSense Face Book site
Content about House Whispering
was also uploaded
Store was fully briefed and banners
and leaflets were available to
promote the event
The store had an associate leafleting
at the entrance and welcoming
customers
HS blog
HS database emailed
Marketing
House Whispering
A fusion of Feng Shui and Spirituality.
House whispering creates harmony in the home. House whispering helps you get the
best out of life by making the most of your environment, utilizing colour, space, nature
and location of your home.
Each individual sharing a home creates a dynamic that can be positive or negative.
It is the role of the House Whisperer to enhance all aspects of your home to make the
best environment for you and the people you live with, using colour and texture to feed
the soul of all you share your space with.
Red walls or green walls will touch our subconscious in different ways. How textures
look and feel also have an emotional impact. Smooth and reflective surfaces reassure
and strengthen. Soft and warm fabrics comfort and relax us. Different types of light can
affect our mood, ie candle light - romantic, bright white light - alert and focused soft
light - calming.
Wooden furniture connects us to nature, plants enhance our sense of responsibility, art
work and objet d'art expresses who we are. Its colour that has the strongest impact. For
instance, red tones in the bedroom attract love, yellow in a hallway enhances joy, black
and white in a bathroom feels cleansing. Grey's with splashes off vivid colour in a
kitchen helps the creative juices. A living room should not just be neutral but utilise the
colour appropriate to each individual to create comfort and security.
Press and publicity before event through
mentions on the local radio station Magic 828,
Aire FM
Support of event by local paper Yorkshire
Evening Post, Birstall News
Social media, twitter, net mums and other local
listings
PR Opportunities
ONLINE ACTIVITY
Via
Facebook:
 HomeSense FB posts
 Leeds local what’s on pages
Social network sites including
 Mumsnet
 Netmums
What’s on listings
 Where can we go
Spreading the word...
Online coverage
HomeSense Leeds
www.psychicraymond.co.uk/ai1ec_event/homesense-leeds/?...id=Cached
You +1'd this publicly. Undo
TV Psychic, The House Whisperer, will be offering customers at HomeSense on Birstall Retail Park, Leeds, handpicked
homeware from all over the world a free ...
Free event in Leeds, September 29th (full thread) | Mumsnet ...
www.mumsnet.com › Topics › Local - LeedsCached
You +1'd this publicly. Undo
1 post - 17 Sep
TV Psychic, The House Whisperer, will be offering customers at HomeSense on Birstall Retail Park, Leeds, handpicked
homeware from all over ...
Get more discussion results
96.3 Radio Aire - Leeds, United Kingdom - Broadcasting ... - Facebook
www.facebook.com/radioaire/timeline?filter=2Cached
You +1'd this publicly. Undo
TV Psychic, The House Whisperer, will be offering customers at HomeSense on Birstall Retail Park, Leeds, handpicked
homeware from all over the world a free ...
HomeSense UK | Facebook
www.facebook.com/myhomesenseCached - Similar
You +1'd this publicly. Undo
Come to our Leeds store this Saturday between 1 and 4 to meet the House Whisperer, Raymond Castrogiovanni - off the telly!
Bring a photo of your home to get ...
www.facebook.com/myhomesense/timelineCached
You +1'd this publicly. Undo
LEEDS WHAT'S ON | Facebook
www.facebook.com/leedswhatsonCached
You +1'd this publicly. Undo
Joined Facebook · December · November. LEEDS WHAT'S ON is on Facebook. To connect with LEEDS WHAT'S ON, sign up
for Facebook today. Sign UpLog In ...
Print coverage
The event ran from 1-4pm
We were off to a good start with
customers waiting for The House
Whisperer to appear
Customers had seen the feature in the
local paper
The House Whisperer did 14 readings
The Event
Key Learning's & Evaluation
Summary of coverage achieved
Print: 4 items
Broadcast: mentions on Magic & Aire FM
Online coverage
Social Media: Facebook & Tweets
Briefing notes were sent to the store
manager and talked through
The store was fully prepared & very
supportive of the event
The event bought new faces to the store
as well as existing customers

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Homesense

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  • 19. Cambridge Journal – 4 page feature
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  • 35. Express & Star, Staffordshire
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  • 43. A Real Birmingham Family campaign
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  • 45. Overview IKON art gallery based in Birmingham is running a competition to find a ‘real Birmingham family’. The campaign, owned by the IKON Gallery, is designed to celebrate diversity and ‘family’ values in society. The winner will be selected by a panel of upstanding members of the Birmingham community e.g. newspaper editor, local Mayor etc (still tbc). The winning family will then be immortalised as a bronze sculpture created by local award winning Turner prize artist Gillian Wearing, and positioned in Centenary Square in central Birmingham. The Ikon Gallery has held several mini ‘search’ events so far – some in public spaces and some in commercial places such as hotel brasseries. HomeSense hosted one such ‘search’ event in the Birmingham. Fort retail park store on 25 and 26 February. IKON’s photographers will photograph HomeSense customers for entry
  • 46. Increase footfall to Birmingham Fort store Raise awareness of the HomeSense brand and product Create a strong link between HomeSense and the local community To create substantial buzz and excitement around the weekend To attract new customers Build and promote core brand values Objectives
  • 47. Leaflets bag stuffed in HomeSense Fort, HomeSense Merry Hill, TK Maxx Castle Vale, TK Maxx Bullring (from 13 Feb – event) Window posters at HomeSense Fort and HomeSense Merry Hill (displayed from 13 Feb – event) Digital activity – emails to HS database in the Birmingham area (16 & 23 Feb) Facebook activity (from 13 Feb – event) Event listed in the Ikon newsletter which goes out to 7,500 people Ikon distribute another 20,000 leaflets in Birmingham Event listed on the Real Birmingham Family website Marketing activity
  • 48. Twitter feed:  Ikon Tweeted about the weekend  Connor PR tweets to local Birmingham Sites including @local Birmingham @brum survival @daily Birmingham @brumculture @bhamcitysu Adil Ray, BBC Five live presenter @adilray retweeted to 7,591 followers BBC West Midlands today Suzanne Virdee retweeted to 3,020 followers Facebook:  HomeSense FB posts, Ikon FB page • Web Raiding:  Connor PR actively targeted forums and chat rooms and spread the word about the event  Ie Netmums  http://www.mumsnet.com/Talk/media_nonmember_requests/a1410609-Do- you-and-your-family-fancy-being-the-face-of-Birmingham-cast-in-bronze-by- Turner-Prize-winner-Gillian-Wearing Spreading the word...
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  • 54. Broadcast The presenter of the breakfast show Jo Russell gave the campaign shout outs on air Listenership 331,000 adults per week The event was pitched to local TV including BBC Midlands Today and Central News The curator from Ikon was offered to BBC Radio WM as a guest The event was pitched to BBC Radio 4 Woman’s Hour and Front Row Both are still interested in doing an item and are being followed up
  • 55. Feeback from Ikon has been very positive 22 families were photographed over the weekend Birmingham Mail also sent a photographer to HomeSense This was followed up with a quote from the curator at Ikon 'Ikon is delighted by the reaction to our weekend at HomeSense. We had many new families nominate themselves to be the face of Birmingham, and we feel that momentum is building as we approach the closing date for nominations at the end of March. Anyone who wants to get involved can still do so at www.arealbirminghamfamily.com' The Event
  • 57. HomeSense sponsored York’s very first festival celebrating street performance, Buskival. Buskival is an important new event, launched as part of City of York Council’s 2012 York 800 programme York has had a long association with street entertainers and the festival celebrated the sometimes wacky but wonderful tradition by showcasing the successful busking scheme operated by City of York Council A trail of busking pitches was created around York during the Diamond Jubilee weekend, which formed an easy path for members of the public to enjoy Overview
  • 58. Drive footfall to York, Foss Islands Retail Park store Raise awareness of the HomeSense brand and product Increase fame and personality within the local community To create substantial buzz and excitement around the weekend To attract new customers as well as existing ones Raising brand awareness about who we are and what we do Get people talking Build and promote core brand values Objectives
  • 59. As part of the two-day festival, a competition was held for members of the public to choose their favourite amateur busker The winning artist won a prize of £200 and there was also a runner-up prize for second and third place Members of the public could win a £250 HomeSense gift card and five runner up gift cards of £50 Competition
  • 60. HomeSense Logo on all Buskival advertising, leaflets, banners, programmes, sponsors speech Profiling of Home Sense goods by dressing Buskival marquee in city centre Leafleting in City Centre by Home Sense staff – maintaining high presence during event Hosting of a Buskival site at HomeSense HomeSense presentation ceremony in marquee on Sunday 3 June Marketing
  • 61. Announcement of sponsorship and support by HomeSense – Buskival and York 800 Press and publicity before event through advertising of a prize and sponsorship, including Local Link, York Press, BBC York, etc Acknowledgement of sponsorship in Buskival publicity on CYC and York 800 websites Coverage on BBC Radio York Participation in photo opportunities with local press and City of York Council dignitaries PR Opportunities
  • 63. Twitter feed: The following tweeted about Buskival  @city of York  @York 800 Facebook:  HomeSense FB posts  City Centre FB page  CYCThe Councils intranet which is called COLIN  Buzz – councils monthly electronic news letter Spreading the word...
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  • 68. Broadcast BBC Radio York Launch interview on May 3rd with Debbie Bell, York City Centre Events Manager and a busker, Rob Roy Collins Live interview with a busker on Saturday June 2nd The Press did a video at the second press call at the HomeSense store Click on link to see film http://youtu.be/3ZFa-6jWkyM Pushed for shout outs on Minster FM
  • 69. Footfall figures show an increase of 4.1 % on the previous year. Despite the poor weather total footfall for York that weekend was 127661 Councillor Sonja Crisp, cabinet member for Leisure, Culture and Tourism, said : “The event made for a wonderful weekend in the city, despite the weather on the Sunday! We have received very positive feedback from the public and the buskers themselves since Buskival, and are negotiating about the possibility of holding it again next year. Congratulations to all the lucky winners!” The Event
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  • 71. Key Learning's & Evaluation Summary of coverage achieved Print: 6 items Broadcast: 3 items Online: 15 items Social Media: Facebook & Tweets 15 items Since the event, the editor of BBC Radio York the station has said they would like to be much more involved in any similar event next year, having seen how good it was
  • 72. The House Whisperer Comes to HomeSense, Leeds
  • 73. HomeSense customers find out what their home really says about them HomeSense has teamed up with the nation’s top home psychic, Raymond Castrogiovanni from Five’s Housebusters, Sky’s Psychic TV and LIVNG’s Jane Goldman Investigates The house whisperer to offer readings to shoppers in the Leeds store, revealing information about themselves and their homes from a photograph of a room Fun and interactive way of engaging customers Drive footfall Opportunity to invite local press along Overview
  • 74. Drive footfall to Birstall Retail Park, Leeds Raise awareness of the HomeSense brand and product Increase fame and personality within the local community To create substantial buzz and excitement around the day To attract new customers as well as existing ones Raising brand awareness about who we are and what we do Get people talking Build and promote core brand values Objectives
  • 75. The event was supported via content & pictures being uploaded on the HomeSense Face Book site Content about House Whispering was also uploaded Store was fully briefed and banners and leaflets were available to promote the event The store had an associate leafleting at the entrance and welcoming customers HS blog HS database emailed Marketing
  • 76. House Whispering A fusion of Feng Shui and Spirituality. House whispering creates harmony in the home. House whispering helps you get the best out of life by making the most of your environment, utilizing colour, space, nature and location of your home. Each individual sharing a home creates a dynamic that can be positive or negative. It is the role of the House Whisperer to enhance all aspects of your home to make the best environment for you and the people you live with, using colour and texture to feed the soul of all you share your space with. Red walls or green walls will touch our subconscious in different ways. How textures look and feel also have an emotional impact. Smooth and reflective surfaces reassure and strengthen. Soft and warm fabrics comfort and relax us. Different types of light can affect our mood, ie candle light - romantic, bright white light - alert and focused soft light - calming. Wooden furniture connects us to nature, plants enhance our sense of responsibility, art work and objet d'art expresses who we are. Its colour that has the strongest impact. For instance, red tones in the bedroom attract love, yellow in a hallway enhances joy, black and white in a bathroom feels cleansing. Grey's with splashes off vivid colour in a kitchen helps the creative juices. A living room should not just be neutral but utilise the colour appropriate to each individual to create comfort and security.
  • 77. Press and publicity before event through mentions on the local radio station Magic 828, Aire FM Support of event by local paper Yorkshire Evening Post, Birstall News Social media, twitter, net mums and other local listings PR Opportunities
  • 79. Via Facebook:  HomeSense FB posts  Leeds local what’s on pages Social network sites including  Mumsnet  Netmums What’s on listings  Where can we go Spreading the word...
  • 80. Online coverage HomeSense Leeds www.psychicraymond.co.uk/ai1ec_event/homesense-leeds/?...id=Cached You +1'd this publicly. Undo TV Psychic, The House Whisperer, will be offering customers at HomeSense on Birstall Retail Park, Leeds, handpicked homeware from all over the world a free ... Free event in Leeds, September 29th (full thread) | Mumsnet ... www.mumsnet.com › Topics › Local - LeedsCached You +1'd this publicly. Undo 1 post - 17 Sep TV Psychic, The House Whisperer, will be offering customers at HomeSense on Birstall Retail Park, Leeds, handpicked homeware from all over ... Get more discussion results 96.3 Radio Aire - Leeds, United Kingdom - Broadcasting ... - Facebook www.facebook.com/radioaire/timeline?filter=2Cached You +1'd this publicly. Undo TV Psychic, The House Whisperer, will be offering customers at HomeSense on Birstall Retail Park, Leeds, handpicked homeware from all over the world a free ... HomeSense UK | Facebook www.facebook.com/myhomesenseCached - Similar You +1'd this publicly. Undo Come to our Leeds store this Saturday between 1 and 4 to meet the House Whisperer, Raymond Castrogiovanni - off the telly! Bring a photo of your home to get ... www.facebook.com/myhomesense/timelineCached You +1'd this publicly. Undo LEEDS WHAT'S ON | Facebook www.facebook.com/leedswhatsonCached You +1'd this publicly. Undo Joined Facebook · December · November. LEEDS WHAT'S ON is on Facebook. To connect with LEEDS WHAT'S ON, sign up for Facebook today. Sign UpLog In ...
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  • 85. The event ran from 1-4pm We were off to a good start with customers waiting for The House Whisperer to appear Customers had seen the feature in the local paper The House Whisperer did 14 readings The Event
  • 86. Key Learning's & Evaluation Summary of coverage achieved Print: 4 items Broadcast: mentions on Magic & Aire FM Online coverage Social Media: Facebook & Tweets Briefing notes were sent to the store manager and talked through The store was fully prepared & very supportive of the event The event bought new faces to the store as well as existing customers