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Master of Business Administration- MBA Semester 4
OM0015-Maintenance Management
(Book ID: B2008)
Assignment (60 Marks)
Note: Answer all questions must be written within 300 to 400 words each. Each Question carries 10
marks 6 X 10=60.
Q1. Explain the concept of maintenance objectives and describe the primary maintenance objectives.
Answer. Maintenance is an important factor in quality assurance, which is another basis for the successful
competitive edge. Inconsistencies in equipments lead to variability in product characteristics and result in
defective parts that fail to meet the established specifications. Beyond just preventing break downs, it is
necessary to keep equipments operating within specifications (i.e. process capability) that will produce
high level of quality.
Q2. Suppose you are appointed as a maintenance manager in a manufacturing organization. What
functions you need to perform for organizing maintenance activities?
Answer. Maintenance managers control the installation, repair and upkeep of employers' property,
including machines and mechanical systems. They may also take on more administrative tasks, depending
on the specifics of their job. Maintenance manager job duties fluctuate depending on the size and
function of the facility for which they work. Typically they oversee the installation, repair and upkeep of an
employer's property, including machines, mechanical systems, buildings and other structures.
Maintenance managers delegate tasks to subordinates, from painting and drywall repair to more complex
activities like electrical, heating and air-conditioning work. They may also be required to perform those
tasks themselves.
Q3. What are the complex maintenance activities performed by expert systems?
Answer. Maintenance planners and reliability engineers often pose the question: “How much complexity
and detail should I include in my job plans and maintenance procedures?” Another question that comes up
often is: “What is the best format to use for procedures?”

2. The level of complexity depends on several factors:
Q4. Explain the process of maintenance benchmarking.
Answer. Companies use benchmarking as a way to compare key metrics to other businesses in the
industry. This allows companies to see how well they are performing and identify ways they can become
more competitive in the industry. Benchmarking is the practice of a business comparing key metrics of
their operations to other similar companies.
PROCESS:-
Q5. Suppose you are the head of the maintenance department of your organization which preventive
maintenance tasks would you perform.
Answer. Here is the five step preventative maintenance program West Bend uses to ensure everything is
working at an optimal level. These same steps can easily be adapted to fit the needs of any sized home or
business.
Q6. Answer the following questions:
1. List the objectives of maintenance audit.
2. State the functions of a maintenance auditor in an organisation.
3. Explain the two types of issues which are to be resolved in action after audit.
Answer. 1. Objectives are:
1. To leverage your labor resource (get more work accomplished with fewer people).

3. 2. To establish an approach that over the long term will reduce reactive maintenance.
Winter-2015
Get solved assignments at nominal price of Rs.125 each.
Mail us at: subjects4u@gmail.com or contact at
09882243490