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@TomMartin




Helping	 agencies	 understand	 how	 to	 monitor,	 create	 and	 engage	 in	 digital	 conversations.
campaign	 development	 process	 today




                                         crea+ve


                                                           media
            strategy        creative
                              brief



   client              AE


                                                         interac+ve

                                       social	
  media


                              PR
integrated	 communications




 Adver+sing    Public	
  Rela+ons       Blogger	
  Rela+ons        Content	
  Marke+ng   Social	
  Media




                                                Key Msg/U
                            Ke




                                                                    SP
              Ke




                                                                                  SP
                              yM




                                                                    /U
                yM




                                                                              g/U




                                                                  sg
                                                                             s
                                sg/
                  sg




                                                                yM
                                                                           yM
                    /U




                                                         SP
                                   US



                                                                         Ke


                                                              Ke
                     SP




                                    P
campaign	 development	 process	 tomorrow




                               crea+ve

                                    nuggets
                                                   media

             AE




                                              interac+ve
             social	
  media
                                    PR
integrated	 communications




Adver+sing    Public	
  Rela+ons        Blogger	
  Rela+ons     Content	
  Marke+ng             Social	
  Media




                                                                        Self Service Learning




                                                                                                     Validation of Choice
                     Deepen Knowledge




                                               Trusted Source
  Awareness
layered	 communications




Adver+sing    Public	
  Rela+ons        Blogger	
  Rela+ons     Content	
  Marke+ng             Social	
  Media




                                                                        Self Service Learning




                                                                                                     Validation of Choice
                     Deepen Knowledge




                                               Trusted Source
  Awareness
iterative	 planning




Adver+sing    Public	
  Rela+ons        Blogger	
  Rela+ons     Content	
  Marke+ng             Social	
  Media




                                                                        Self Service Learning




                                                                                                     Validation of Choice
                     Deepen Knowledge




                                               Trusted Source
  Awareness
hurdles	 to	 success
hurdles|culture




                                     crea+ve
                                                            media
                              AE




                                               interac+ve
                  social	
  media

                                    PR
hurdles|talent




      fluent	
  in	
  two	
  languages
        digital
        tradi+onal


      unique	
  skill	
  set	
  requirements   Strategist
         strategic
         analy+cal
         crea+ve
         persuasive
         proac+ve
         great	
  presenter
         outstanding	
  nego+ator
         determined
         fearless
integrated	 marketing	 framework
integrated	 marketing	 framework


                                    #1: What is the goal?




     start with the business goal, not the communications goal.
integrated	 marketing	 framework

                                   #2: Who is the audience?




    go beyond demographics and ask yourself what do they look like,
    sound like and whom do they hang out with when they’re using your
    product?
integrated	 marketing	 framework

                                    #3: Where is the audience?




    go beyond the obvious to the not-so-obvious, as in where they are in
    their lives. It will add a lot of depth to your analysis.
integrated	 marketing	 framework

                #4: How can I connect with my audience?




    don’t just define this in terms of channels. Ask yourself – from a
    creative, offer or conversation perspective – how can you best
    connect with your audience?
integrated	 marketing	 framework

                #5: How do I extend the conversation?




    once you’ve made that initial contact and gained permission to have
    an ongoing conversation, what do you plan to do next?
integrated	 marketing	 framework


#6: How can I get my audience to introduce me to others?




      if you’re going to do something truly integrated, you have to think
      beyond the conversation to the recommendation. Recommendation
      is where the real money lies.
Case	 Study|Mardi	 Gras
A 	  ma n,	  an	 i Pho ne	 a n d	 a 	 dr e a m.
breadcrumb	 marketing
using	 twitter	 to	 change	 brand	 perception
layered	 communications




 Adver+sing    Public	
  Rela+ons        Blogger	
  Rela+ons     Content	
  Marke+ng             Social	
  Media




                                                                         Self Service Learning




                                                                                                      Validation of Choice
                      Deepen Knowledge




                                                Trusted Source
   Awareness
layered	 communications




 Adver+sing    Public	
  Rela+ons        Blogger	
  Rela+ons     Content	
  Marke+ng             Social	
  Media




                                                                         Self Service Learning




                                                                                                      Validation of Choice
                      Deepen Knowledge




                                                Trusted Source
   Awareness
layered	 communications




 Adver+sing    Public	
  Rela+ons        Blogger	
  Rela+ons     Content	
  Marke+ng             Social	
  Media




                                                                         Self Service Learning




                                                                                                      Validation of Choice
                      Deepen Knowledge




                                                Trusted Source
   Awareness
the	 select	 six	 -	 blogger	 relationships




                       @ChrisBrogan           @LisaHoffman




                       @MackCollier           @BethHarte




                       @Armano                @AmberCadabra
content	 marketing
public	 relations
MyMardiGrasExperience.com
layered	 communications




Adver+sing    Public	
  Rela+ons        Blogger	
  Rela+ons     Content	
  Marke+ng             Social	
  Media




                                                                        Self Service Learning




                                                                                                     Validation of Choice
                     Deepen Knowledge




                                               Trusted Source
  Awareness
1 0 5 K + 	
   f o l l o w e r s 	
   c o m b i n e d   our	 bloggers
layered	 communications




Adver+sing
   Awareness
layered	 communications




         Public	
  Rela+ons
                Deepen Knowledge
Mardi	 Gras	 -	 LIVE
sexy	 sells
sexy	 sells


 More from Ad Age: Creativity Ad Age China Bookstore Jobs Sign up for E-mail Newsletters




Tuesday  January 19, 2010 | READ ALL NEWS AT ADAGE.COM



                     P&G CEO Bob McDonald on
                     Why Size Doesn't Matter
                     Lafley Successor Says World's Biggest
                     Spender Under-Leverages Its Scale




BATAVIA, Ohio (AdAge.com) -- The last decade at the world's
biggest marketing spender belonged to A.G. Lafley, but this
one belongs to Bob McDonald. In an interview with
Advertising Age, the Procter & Gamble chairman-CEO explains
how he's different from his longtime mentor -- and it's more
than being an Army guy trained in jungle and desert warfare
vs. a Navy guy who operated a store.
  FULL ARTICLE


                     Let the Chaste Times Roll
                     at Mardi Gras
                     Tabasco Backs Social-Media Experiment
                     to Tame Wild Image of Festival
CHICAGO (AdAge.com) -- Here's a good test of social media's
sexy	 sells
@TomMartin




   Register	 for	 our	 May	 17,	 2011	 Workshop
       Advanced	 Social	 Media	 Marketing

         register	 @	 ConverseDigital.com




504-383-4410	 |	 Tom @ConverseDigital.com	 |	 HelpMyBrand.com

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Understanding digital conversations and integrated communications

  • 1. @TomMartin Helping agencies understand how to monitor, create and engage in digital conversations.
  • 2. campaign development process today crea+ve media strategy creative brief client AE interac+ve social  media PR
  • 3. integrated communications Adver+sing Public  Rela+ons Blogger  Rela+ons Content  Marke+ng Social  Media Key Msg/U Ke SP Ke SP yM /U yM g/U sg s sg/ sg yM yM /U SP US Ke Ke SP P
  • 4. campaign development process tomorrow crea+ve nuggets media AE interac+ve social  media PR
  • 5. integrated communications Adver+sing Public  Rela+ons Blogger  Rela+ons Content  Marke+ng Social  Media Self Service Learning Validation of Choice Deepen Knowledge Trusted Source Awareness
  • 6. layered communications Adver+sing Public  Rela+ons Blogger  Rela+ons Content  Marke+ng Social  Media Self Service Learning Validation of Choice Deepen Knowledge Trusted Source Awareness
  • 7. iterative planning Adver+sing Public  Rela+ons Blogger  Rela+ons Content  Marke+ng Social  Media Self Service Learning Validation of Choice Deepen Knowledge Trusted Source Awareness
  • 9. hurdles|culture crea+ve media AE interac+ve social  media PR
  • 10. hurdles|talent fluent  in  two  languages digital tradi+onal unique  skill  set  requirements Strategist strategic analy+cal crea+ve persuasive proac+ve great  presenter outstanding  nego+ator determined fearless
  • 12. integrated marketing framework #1: What is the goal? start with the business goal, not the communications goal.
  • 13. integrated marketing framework #2: Who is the audience? go beyond demographics and ask yourself what do they look like, sound like and whom do they hang out with when they’re using your product?
  • 14. integrated marketing framework #3: Where is the audience? go beyond the obvious to the not-so-obvious, as in where they are in their lives. It will add a lot of depth to your analysis.
  • 15. integrated marketing framework #4: How can I connect with my audience? don’t just define this in terms of channels. Ask yourself – from a creative, offer or conversation perspective – how can you best connect with your audience?
  • 16. integrated marketing framework #5: How do I extend the conversation? once you’ve made that initial contact and gained permission to have an ongoing conversation, what do you plan to do next?
  • 17. integrated marketing framework #6: How can I get my audience to introduce me to others? if you’re going to do something truly integrated, you have to think beyond the conversation to the recommendation. Recommendation is where the real money lies.
  • 19. A ma n, an i Pho ne a n d a dr e a m.
  • 21. using twitter to change brand perception
  • 22. layered communications Adver+sing Public  Rela+ons Blogger  Rela+ons Content  Marke+ng Social  Media Self Service Learning Validation of Choice Deepen Knowledge Trusted Source Awareness
  • 23. layered communications Adver+sing Public  Rela+ons Blogger  Rela+ons Content  Marke+ng Social  Media Self Service Learning Validation of Choice Deepen Knowledge Trusted Source Awareness
  • 24. layered communications Adver+sing Public  Rela+ons Blogger  Rela+ons Content  Marke+ng Social  Media Self Service Learning Validation of Choice Deepen Knowledge Trusted Source Awareness
  • 25. the select six - blogger relationships @ChrisBrogan @LisaHoffman @MackCollier @BethHarte @Armano @AmberCadabra
  • 29. layered communications Adver+sing Public  Rela+ons Blogger  Rela+ons Content  Marke+ng Social  Media Self Service Learning Validation of Choice Deepen Knowledge Trusted Source Awareness
  • 30. 1 0 5 K +   f o l l o w e r s   c o m b i n e d our bloggers
  • 32. layered communications Public  Rela+ons Deepen Knowledge
  • 33. Mardi Gras - LIVE
  • 35. sexy sells More from Ad Age: Creativity Ad Age China Bookstore Jobs Sign up for E-mail Newsletters Tuesday  January 19, 2010 | READ ALL NEWS AT ADAGE.COM P&G CEO Bob McDonald on Why Size Doesn't Matter Lafley Successor Says World's Biggest Spender Under-Leverages Its Scale BATAVIA, Ohio (AdAge.com) -- The last decade at the world's biggest marketing spender belonged to A.G. Lafley, but this one belongs to Bob McDonald. In an interview with Advertising Age, the Procter & Gamble chairman-CEO explains how he's different from his longtime mentor -- and it's more than being an Army guy trained in jungle and desert warfare vs. a Navy guy who operated a store. FULL ARTICLE Let the Chaste Times Roll at Mardi Gras Tabasco Backs Social-Media Experiment to Tame Wild Image of Festival CHICAGO (AdAge.com) -- Here's a good test of social media's
  • 37. @TomMartin Register for our May 17, 2011 Workshop Advanced Social Media Marketing register @ ConverseDigital.com 504-383-4410 | Tom @ConverseDigital.com | HelpMyBrand.com