I want to be connected to my organisation's databases everywhere, all the time. Can I? Should I? And how would it work if I did? Stuart Lunn, Infoworks

1. Stuart Lunn
App Crazy?
I want to be connected to my organisation's databases
everywhere, all the time.
Can I?
Should I?
And how would it work if I did?

2. App crazy…Can I? Should I? How would it work?
Stuart Lunn
Tim Grayston
• Databases, MIS, CRM
– PaperBuilding & software generation
– Big, beautiful, browser-based information systems
• Why ‘App Crazy’?
– Infoworks’ labs

3. Stuart Lunn
App Crazy?
I want to be connected to my organisation's databases
everywhere, all the time.
Can I?
Should I?
And how would it work if I did?

4. App crazy…Can I? Should I? How would it work?
I want to be connected to my organisation's
databases everywhere, all the time.
• App Crazy
– 40hrs / hot PC - coffee break =?
– App = free time nappy?
• Who here wants this?
• Apps today
– Email, Diary, Shop, Record, Facebook
– Work

5. App crazy…Can I? Should I? How would it work?
I want to be connected to my organisation's
databases everywhere, all the time.
• Can I?

6. Stuart Lunn
App Crazy?
I want to be connected to my organisation's databases
everywhere, all the time.
Can I?
Should I?
And how would it work if I did?

7. App crazy…Can I? Should I? How would it work?
I want to be connected to my organisation's
databases everywhere, all the time.
• Should I?
– MyApp = ?
– Benefits?

8. App crazy…Can I? Should I? How would it work?
Mobile Opportunities
• Doing
– Some processes suited
• small data
• simple transaction
• Managing
• My big picture
• My pulse

9. App crazy…Can I? Should I? How would it work?
Imagine a Third Sector Organisation
Fundraising
Third
Sector
Org
Membershi
p
Events
Cases
Advice &
InfoSales
Volunteers

10. App crazy…Can I? Should I? How would it work?
Eg
Fundraising
Domesti
c
Violence
Watch
Membershi
p
Events
Cases
Advice &
InfoSales
Volunteers
Accounts
HR

11. App crazy…Can I? Should I? How would it work?
Eg DVW
Fundraising
Domesti
c
Violence
Watch
Membershi
p
Events
Cases
Advice &
InfoSales
Volunteers
Accounts
HR

12. App crazy…Can I? Should I? How would it work?
Mobile Opportunities at DVW – doing
• Some processes suited
– small data
– simple transaction
– … all different
DVW Case
Manager
Case: DVW20200
Status: Active
Priority: 34
Address: 22 Baulk
Lane, Harworh DN11
2PS
Tel: 07186 871 777
Case notes: Approach
with caution, partner is
armed and
dangerous...
Case worker: Mary
Bell
Star
t
o Assign case
worker
o Record notes
o Raise priority
o <<Panic>>
o Recently
viewed
o Home

13. App crazy…Can I? Should I? How would it work?
Mobile Opportunities at DVW – managing

14. App crazy…Can I? Should I? How would it work?
Mobile Opportunities at DVW – managing
DVW Mini MIS
Pipeline
New 55
Provisional 31
Accepted 54
In progress 3244
Review 342
Crisis 12
Dormant 343

15. App crazy…Can I? Should I? How would it work?
Mobile Opportunities at DVW – managing
New 55
Provision
al 31
Accepted 54
In
progress 3244
Review 342
Crisis 12
Dormant 343
DVW Mini MIS
Pipeline
DVW Mini MIS
Pipeline
New 55
Provisional 31
Accepted 54
In progress 3244
Review 342
Crisis 12
Dormant 343
0
500
1000
1500
2000
2500
3000
3500
New
Provisi…
Accept…
In…
Review
Crisis
Dormant

16. App crazy…Can I? Should I? How would it work?
Mobile Opportunities at DVW – managing
DVW Mini MIS
Case Load
DVW Mini MIS
Case Load
Month Mary Jan Bill
Previou
s 2 21 16
Current 12 21 15
Projecte
d 22 15 17
0
5
10
15
20
25
Mary Jan Bill
Previous
Current
Projected

17. App crazy…Can I? Should I? How would it work?
• My Big Picture
Mobile Opportunities at DVW – managing
DVW Mini MIS
Pipeline
DVW Mini MIS
Case Load
DVW Mini MIS
Staff
Utilisation
DVW Mini MIS
Inc / Exp
DVW Mini MIS
Budget
DVW Mini MIS
Donor
Retention

18. App crazy…Can I? Should I? How would it work?
• My Pulse
Mobile Opportunities at DVW – managing
DVW Mini MIS
Worker Load
Today
DVW Mini MIS
Case Status
Changes
Today
DVW Mini MIS
Hours
Worked
Today
DVW Mini MIS
Approvals
needed
DVW Mini MIS
Spending
Requests
Today
DVW Mini MIS
Donations this
month

19. App crazy…Can I? Should I? How would it work?
Mobile Opportunities at DVW
• Doing
– Some processes suited
• small data
• simple transaction
• … all different
• Managing
• The big picture
• The pulse
• …. all similar
DVW Mobile
Case Manager
MIS – big
picture
MIS – the pulse
DVW Case
Manager
Case: DVW20200
Status: Active
Priority: 34
Address: 22 Baulk
Lane, Harworh DN11
2PS
Tel: 07186 871 777
Case notes: Approach
with caution, partner is
armed and
dangerous...
Case worker: Mary
Bell
Star
t
DVW Mini MIS
the pulse
Hours Worked
Today
Worker Load
Today
Case Changes
Today
Approvals
Needed
Spending
Requests
DVW Mini MIS
big picture
Staff
Utilisation
Pipeline
Case Load
Inc / Exp
Case Load
DVW Mobile
Case Manager
MIS – big
picture
MIS – the pulse

20. App crazy…Can I? Should I? How would it work?
Mobile Opportunities at DVW
• Doing
– Some processes suited
• small data
• simple transaction
• … all different
• Managing
• The big picture
• The pulse
• …. all similar
• Optimal
DVW Mobile
Case Manager
MIS – big
picture
MIS – the pulse
DVW Mobile
Case Manager
MIS – big
picture
MIS – the pulse
Doing
Big
Picture Pulse

21. App crazy…Can I? Should I? How would it work?
I want to be connected to my organisation's
databases everywhere, all the time.
• Should I?
– MyApp = ?
– Benefits?
• Staff
– Modern, Caring
• Clients
– More responsive, more efficient … better service
• Managers
– See big pic + finger on pulse when out and about
– Picasso
– Less analysis; more act on insight

22. Stuart Lunn
App Crazy?
I want to be connected to my organisation's databases
everywhere, all the time.
Can I?
Should I?
And how would it work if I did?

23. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
• Conceptually
• Practically
• Demo
• Deployment etc

24. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
• Conceptually
– Data source patch work – eg AcSys, Case Management, Fundraising
– KPIs
– Web service
– Mobile app
• Authenticate
• Query
• Store
• Display
• [Update]

25. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
CRM
A/cs
…
KPI 1
KPI 10
KPI11
….
KPI N?
….
Web Services
1
…
10
11
N
…
…
A

26. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
CRM
A/cs
…
KPI 1
KPI 10
KPI11
….
KPI N?
….
Web Services
1
…
10
11
N
…
…
Authenticate
…
Query
…
Store
…
Display
…
A
DVW Mini MIS
Case Load
0
5
10
15
20
25
Mary Jan Bill
Previous
Current
Projected

27. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
CRM
A/cs
…
KPI 1
KPI 10
KPI11
….
KPI N?
….
Web Services
1
…
10
11
N
…
…
Authenticate
…
Query
…
Store
…
Display
…
A

28. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
Practically!
A development story…
1. Select application area
2. Select target mobile operating systems
3. Acquire development software
4. Acquire development hardware
5. Prepare KPI database queries
6. Project creation
7. Web services creation – Authentication
8. Contact… Hello World
9. Bring back data
10. Display Data

29. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
Practically!
A development story…
1. Select application area
2. Select target mobile operating systems
3. Acquire development software
4. Acquire development hardware
5. Prepare KPI database queries
6. Project creation
7. Web services creation – Authentication
8. Contact… Hello World
9. Bring back data
10. Display Data
Our own Project Management
& CRM system for Staff and
Client use – called iSafe
Tracks
People, Projects, Phases, Deve
lopment Requests, Support
Calls etc

30. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
Practically!
A development story…
1. Select application area
2. Select target mobile operating systems
3. Acquire development software
4. Acquire development hardware
5. Prepare KPI database queries
6. Project creation
7. Web services creation – Authentication
8. Contact… Hello World
9. Bring back data
10. Display Data
- Microsoft Windows 8
- Android
- iOS

31. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
Practically!
A development story…
1. Select application area
2. Select target mobile operating systems
3. Acquire development software
4. Acquire development hardware
5. Prepare KPI database queries
6. Project creation
7. Web services creation – Authentication
8. Contact… Hello World
9. Bring back data
10. Display Data
For Windows 8:
Visual Studio Express 2012 for
Windows Phone

32. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
Practically!
A development story…
1. Select application area
2. Select target mobile operating systems
3. Acquire development software
4. Acquire development hardware
5. Prepare KPI database queries
6. Project creation
7. Web services creation – Authentication
8. Contact… Hello World
9. Bring back data
10. Display Data
Visual Studio Express 2012 for
Windows Phone – requires a
Windows 8 PC to run…

33. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
Practically!
A development story…
1. Select application area
2. Select target mobile operating systems
3. Acquire development software
4. Acquire development hardware
5. Prepare KPI database queries
6. Project creation
7. Web services creation – Authentication
8. Contact… Hello World
9. Bring back data
10. Display Data
Write Microsoft SQL Server
database queries, ‘stored
procedures’
KPI 1 Show me number of
requirements at each status
Eg
Development = 50
PM Check = 33
CPM Test = 78

34. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
Practically!
A development story…
1. Select application area
2. Select target mobile operating systems
3. Acquire development software
4. Acquire development hardware
5. Prepare KPI database queries
6. Project creation
7. Web services creation – Authentication
8. Contact… Hello World
9. Bring back data
10. Display Data

35. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
Practically!
A development story…
1. Select application area
2. Select target mobile operating systems
3. Acquire development software
4. Acquire development hardware
5. Prepare KPI database queries
6. Project creation
7. Web services creation – Authentication
8. Contact… Hello World
9. Bring back data
10. Display Data

36. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
Practically!
A development story…
1. Select application area
2. Select target mobile operating systems
3. Acquire development software
4. Acquire development hardware
5. Prepare KPI database queries
6. Project creation
7. Web services creation – Authentication
8. Contact… Hello World
9. Bring back data
10. Display Data
One small step….

37. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
Practically!
A development story…
1. Select application area
2. Select target mobile operating systems
3. Acquire development software
4. Acquire development hardware
5. Prepare KPI database queries
6. Project creation
7. Web services creation – Authentication
8. Contact… Hello World
9. Bring back data
10. Display Data
One small step….
One giant leap

38. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
Practically!
A development story…
1. Select application area
2. Select target mobile operating systems
3. Acquire development software
4. Acquire development hardware
5. Prepare KPI database queries
6. Project creation
7. Web services creation – Authentication
8. Contact… Hello World
9. Bring back data
10. Display Data

39. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

40. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

41. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

42. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

43. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

44. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

45. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

46. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

47. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

48. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

49. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

50. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

51. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

52. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

53. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

54. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

55. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

56. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo

57. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
The (powerpoint) demo
… a baby app

58. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
• … what next?
– Deployment
– Refinement
– Extension
– Production

59. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
• Deployment – Windows 8 Phone
1
Windows Phone
Dev Centre
Registration
2
Register phones
for development
3
Enterprise
Certificate
4
Generate an
Application
Enrollment Token
5
[Developing the
Company Hub]
6
Prepare apps for
distribution
(XAP/PFX)
7
Users install from
URL/Company
Hub

60. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
• … what next?
– Deployment
– Refinement
– Extension
– Production
iSafe Requirements
Requirement
Summary
PM Check
Develop PM Spec
CPM Spec
CPM Test
PM rework Requirement
Utilities
iSafe Mobile Main Menu
Projects Billings
Phases Staff
Requirement
s
Utilities
Callouts Budget
Actions Utilities

61. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
• … what next?
– Deployment
– Refinement
– Extension
– Production
iSafe Requirements
Requirement
Summary
PM Check
Develop PM Spec
CPM Spec
CPM Test
PM rework Requirement
Utilities

62. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
• … what next?
– Deployment
– Refinement
– Extension
– Production
• Generalise -> Generate
CRM
Web Services
A
1
Get
Data
Get
Data
Get
Data
2
3

63. App crazy…Can I? Should I? How would it work?
And how would it work if I did?
• … what next?
– Deployment
– Refinement
– Extension
– Production
• Generalise -> Generate
CRM
Web Services
A
1
Get
Data
Worker Load
Today
Pipeline
Case
Changes
Today
Case Load
Hours
Worked
Today
Staff Util
Approvals
Needed
Budget
Spending
Requests
Donor
Retention
Get
Data
Get
Data
2
3

64. Stuart Lunn
App Crazy?
I want to be connected to my organisation's databases
everywhere, all the time.
Can I?
Should I?
And how would it work if I did?

65. App crazy…Can I? Should I? How would it work?
Stuart Lunn
Tim Grayston
• Mobile mini MIS app useful?
– Win8
– Android
– iOS
– Mix
• Interested?
– ‘App Crazy’ the workshop
– Twitter/Facebook… the blog…

66. App crazy…Can I? Should I? How would it work?
A major new blog…
Coming soon to www.infoworks.co.uk