Follow these step by step instructions to ensure your systems, websites, and apps won't go down. Historical data, trends, alert processes, and more.

1. Prevent Outages in 2014
Historical Data, Trends and Alert Processes
CopperEgg February 2014

2. Step 1: Look back at
trends
• Review historical server, website, and app
monitoring data from your CopperEgg site
• Look for irregular trends in performance
overviews and at the second-level
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3. Step 2: Find and address root
causes
• Attribute performance issue
trends to specific systems
• Investigate linked servers and
websites with performance
issues
• Fix root causes in order to
prevent future issues
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4. Step 3: Set goals
• Identify which performance metrics relate
directly to the operations of your business
• Set goals based on the needs and past
performance of your company’s operations
• Determine the correlation between key
metrics and day-to-day business operations
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5. Step 4: Create alerts
• Convert your company goals into alerts
• Prepare alerts that escalate with the
performance of your operations
• Get notified before outages strike
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6. Step 5: Keep calm, monitor
on
• You’ve solved the major root
issues
• You’ve created goals and
alerts that keep you up to
date on system performance
• Now, keep calm!
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7. What is CopperEgg?
• Check out one stop monitoring for your
apps, websites, and servers at
copperegg.com
• Original blog:
– http://copperegg.com/copperegg-bestpractices-2014-keep-calm-and-monitor-on/
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