Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne
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Blockbuster movie premieres. Beyonce's Formation World Tour. Amazon Prime. Ever get the feeling Australia is a little left out? As designers, we spend a lot of time identifying and discussing what’s wrong with the UX industry. Sometimes we become trapped in wistful thinking—someone somewhere else surely has it better than we do here. But what challenges are UX designers facing overseas? How are our problems the same, and how are they different? Could Australia even be...ahead in some ways? Independent UX Lead Cory-Ann Joseph recently returned to Melbourne after 8 years in Dublin, Ireland, and will take UX Gatherings on a deep dive into the UX scene there. She’ll compare the highs and lows, and share her insight on what’s next for UX practitioners, agencies and in-house teams
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Is the grass greener in ireland? A comparison of UX in Dublin and Melbourne
- 1. Is the grass greener in Ireland? A comparison of UX in Dublin and Melbourne
- 4. Ireland
- 7. - Part 1 - The challenges
- 8. Challenge #1 We’ve lost the battle on terminology
- 10. UX Designer =
- 11. UI Designer =
- 12. UI Designer = By Adobe Systems (Adobe Photoshop CC Program on my computer) [Public domain], via Wikimedia Commons
- 14. Customer Experience = Icon made by Freepik from www.flaticon.com
- 15. Service Design =
- 19. Challenge #2 The UX/UI/research/ frontend team of one
- 20. Wireframing
- 25. By Gray_circles.svg: Nevit Dilmen (talk) derivative work: Nevit Dilmen (Gray_circles.svg) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0) or GFDL (http://www.gnu.org/copyleft/fdl.html)], via Wikimedia Commons Please wait...still searching for your mystical being
- 27. Challenge #3 All experience is not good experience
- 33. By SimpleIcon http://www.simpleicon.com/ (http://www.flaticon.com/packs/simpleicon-places) [CC BY 3.0 (http://creativecommons.org/licenses/by/3.0)], via Wikimedia Commons
- 35. Job titles are meaningless
- 36. Job titles are meaningless
- 38. CVs are meaningless Name Job title Date Did x, y, z
- 41. Portfolios are meaningless ≠Portfolio Practitioner
- 42. Prepare to spend time... ● Years experience ● CV ● Job titles/promotions ● Portfolios
- 43. Prepare to spend time... ● Years experience ● CV ● Job titles/promotions ● Portfolios
- 44. Challenge #5 Want to specialise? Get your passport...
- 45. 1
- 46. Pick any 2 for zero job options: ● Specific role
- 47. Pick any 2 for zero job options: ● Specific role ● Specific part of the process
- 48. Pick any 2 for zero job options: ● Specific role ● Specific part of the process ● Team type and size
- 49. Pick any 2 for zero job options: ● Specific role ● Specific part of the process ● Team type and size ● Career advancement
- 50. Pick any 2 for zero job options: ● Specific role ● Specific part of the process ● Team type and size ● Career advancement ● Existing research function
- 51. Pick any 2 for zero job options: ● Specific role ● Specific part of the process ● Team type and size ● Career advancement ● Existing research function ● Specific industry
- 52. TIT + =
- 53. Putting more ‘I’ in your ‘T’ ● Scale
- 54. Putting more ‘I’ in your ‘T’ ● Scale ● UX maturity
- 55. Part #1 summary The hamster wheel of dissatisfaction...
- 56. So... ● People don’t understand what we do ● Companies want unicorns ● All experience is not good experience ● Recruitment is a lottery ● Specilisation and progression hard
- 58. Designer who wants to have an impact
- 59. Designer who wants to have an impact
- 60. Big obstacles Designer who wants to have an impact
- 61. Big obstacles Resolution out of your control Designer who wants to have an impact
- 62. Big obstacles No resolution in sight Resolution out of your control Designer who wants to have an impact
- 63. The (reallly) big challenge:
- 64. The (reallly) big challenge: Knowing when (& how) to stick it out
- 65. The (reallly) big challenge: Getting designers to stick it out Knowing when (& how) to stick it out
- 72. - End of Part 1 -
- 73. - Part 2 - Where to?
- 74. 1. For agencies
- 78. Supporting in-house teams ● Senior in-residence (or team)
- 79. Supporting in-house teams ● Senior in-residence (or team) ● Skills/UX maturity assessments
- 80. Supporting in-house teams ● Senior in-residence (or team) ● Skills/UX maturity assessments ● Setting up practices
- 81. Supporting in-house teams ● Senior in-residence (or team) ● Skills/UX maturity assessments ● Setting up practices ● UX toolkits
- 82. Recruitment (wait hear me out)
- 83. Recruitment (wait hear me out) ● Phone screens
- 84. Recruitment (wait hear me out) ● Phone screens ● Exercise creation/evaluation
- 85. Recruitment (wait hear me out) ● Phone screens ● Exercise creation/evaluation ● Interviews
- 86. Some barriers...
- 87. Some barriers... ● Selling to clients
- 88. Some barriers... ● Selling to clients ● Retention
- 89. Or, just get acquired...
- 90. Or, just get acquired...
- 91. 2. For companies
- 92. Lead times...
- 98. Lead times... Hand in notice New starter Resource gap End date
- 99. Retention, retention, retention ● Opportunities for learning
- 100. Retention, retention, retention ● Opportunities for learning ● Career progression
- 101. Retention, retention, retention ● Opportunities for learning ● Career progression ● Recognition
- 102. Your design career (time) Happiness
- 103. Your design career (time) Happiness
- 104. Your design career (time) Happiness - What the event was
- 105. Your design career (time) Happiness - What the event was - What you were feeling
- 106. Your design career (time) Happiness - What the event was - What you were feeling - What values were being exhibited?
- 107. Your design career (time) Happiness - Got good feedback - Felt happy, good at my job - Recognition, accomplishment
- 108. Your design career (time) Happiness
- 109. Recruitment
- 110. Recruitment ● Hire juniors already
- 111. Recruitment ● Hire juniors already ● Support lateral moves
- 112. Recruitment ● Hire juniors already ● Support lateral moves ● Blended roles
- 113. Recruitment ● Hire juniors already ● Support lateral moves ● Blended roles ● Consider separating out research (specifically interviewing)
- 114. 3. For designers
- 118. ● Focus on things in your control
- 119. ● Focus on things in your control ● Don’t try to be all the things
- 120. ● Focus on things in your control ● Don’t try to be all the things ● Adjust your expectations
- 122. By Nevit Dilmen (Own work) [GFDL (http://www.gnu.org/copyleft/fdl.html), CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0/) or CC BY-SA 2.5-2.0-1.0 (http://creativecommons.org/licenses/by-sa/2.5-2.0-1.0)], via Wikimedia Commons
- 124. - End - (Thanks!)