SlideShare une entreprise Scribd logo
1  sur  19
Clients Presentation – T. Seshu Karthick
Customer Retention & Engagement Platform
to drive business growth
"Thank Bunny" empowers a retail brand to execute, track and measure customer
engagement, and thereby build a loyal customer base.
What is ThankBunny?
It can be regarded as for Retail Brands
The result? Long-term relationships and maximized margins.
The Problem
On an average, 60% of new customers do not come back after first sale.
The Solution
A Unified channel for Retail brands to engage their customers and ensure loyalty.
Access all customers
details in a single place
Get more people to
join the loyalty club
Give incentives to
loyal customers
Stay connected and
Engage with Customers Get actionable data
about customer
behavior every quarter
There are 3 components to drive deeper
relationship with customers.
Loyalty Frameworks
Gamified!
Data Analytics Engine
To Predict Customer Behavior
Customer Engagement Channels
On Web, Mobile & Social
Image Credit:
https://www.flickr.com/photos/thomaschung/9407289467/?rb=1
THANK BUNNY
THANK BUNNY Suite
 Mobile Fan-Club Platform
Check-in Rewards
 In-Store Loyalty Platform
Spend based Rewards
End users download ThankBunny app to
their mobile phones, and join the fan-
clubs of their favorite brands.
As an incentive, all fans get special
deals/offers from the brands.
End users signup to loyalty program in-store. The
merchants reward them based on their points
accrued on every purchase.
We help merchants analyze their customer
buying behavior and run engaging campaigns.
 Mobile Fan-Club Platform
• The Merchant registers a virtual fan-club for his brand, and invite customers to join.
• He gets the privilege to publish news / deals at his club, and execute smart campaigns.
Clean Interface.
As Easy as Email
 In-Store Loyalty Platform
Accessed on Desktop,
Mobile and Tablets
Roles – Brand Admin
& Store Manager
How itworks
As a first step, the merchant chooses to be part of our Network. He can
customize the modules of Thank Bunny for his likes.
• Data privacy and security is given the most importance.
• We keep the customer profiles in a common pool – This eliminates redundancy
• Points accrued by customers of a merchant store can be redeemed only at that store.
• Each merchant’s data is compartmentalized.
Product Features
Receive feedback from
in-store customers
Communicate Offers &
Coupons at right time
Gamified Loyalty
Platform with an
effective points system
Execute Email & SMS
Campaigns for specific
segments of customers
RewardCustomers in10 DifferentWays
1. Spend Based rewards
Points are earned when the customer spends. Following rewards can be offered:
For "X" points earned, get "Y" grams of 22 kt of Gold Free.
For "X" points earned, get 1 cent Diamond FREE
Get equal grams of silver FREE for the amount of points earned.
2. Privilege Based rewards
Sometimes, it can be about the privilege of getting enrolled into your loyalty system.
Rs. 400 off per Sovereign of gold if you are a member of our loyalty program
Lifetime Discount of 2% Off on all Gold buying
3. Gifting Opportunity
After each transaction, customers will be prompted to give a small cash-voucher to their
friends. You can have a min purchase required for the voucher to be used.
Cont…
4. Re-engagement
Give away offers and discounts for customers to come back to you after a hiatus.
5. Birthday
Reward your customers with a gift on their birthday. Give out Meal vouchers, Flipkart gift cards, etc
6. Come back this month
Incentivize your customer to shop with you again before the month/quarter ends.
7. Cross Deals
Incentivize your customers to try what they have not tried. Ex: Offers on Diamonds for Gold buyers
8. Monthly Newsletters
Inform customers on what is new at the showroom and what deals can they expect this month.
9. Welcome rewards
If he is a first-time customer, reward him in plenty with time-bound cash vouchers.
10. Free Points
For specific part of the year, you can offer double points or free points to your customers.
Technology Inside
Server Stack
Built using PHP, No-SQL database
(MongoDB), MySQL, and Parse APIs. It is
hosted on a scalable cloud server at
DigitalOcean.
Real time Analysis
(Future Roadmap)
Berkley Data Analytics Stack – Apache
Spark and Storm for in-memory analysis of
curated profiles and real time scoring.
Data Analytics Engine
Parse Open Source Framework is used
as an interface to MongoDB. The Engine
offers visual reports, data import /
export functions, and CRM like filters.
Mobile Access
Apps for iPhone, iPAD and Android mobile
devices are available. The objective is to
increase the accessibility of Thank-Bunny
software across multiple devices & channels.
T. Seshu Karthick
Founder & Tech Architect
Bags 7+ yrs as Sr. Software Engineer at Convergys and American Airlines.
Education: M.S at Univ Texas at Dallas (USA), Ignite at Stanford University
The Team
Hari Krishnan
Product Advisor
Early Stage VC Investor at Astarc Ventures - Heads the research function
for Financing/Acquisition Transactions.
Muthu Ramakrishnan
Lead Programmer
Full Stack Engineer at Apigee, Cloud Platform Sales Engineer at Google,
and resource person at GDG-Chennai.
Happy Customers
Our customers are the business owners who have 1-10 retail outlets across the city/country. They
include Restaurants, Jewellers, Fashion Boutiques, Home appliance retailers, etc.
Fashion Retailers Jewellery Merchants
Clients
KK Creations, Sting Clothing,
Diva, etc.
Vummidi Jewellers, Chennai
Diamonds, Konika Jewellery, etc.
Success Story
Konika Jewellery with 2 retail outlets in Chennai (India)
The people at Konika Jewellery engaged their users with THANKBUNNY and achieved
72% returning customer-rate. Earlier, they only had 55% returning customers.
Performance
Timeline
2015 July 2015 Dec 2016 Mar 2017 Feb
MVP Beta Launch Public Launch Investor Pitch
Metrics
• 10+ Jewellery Merchants signed up for In-Store Loyalty Platform
• 5000+ Customer records handled
• 50+ Fashion Retail Brands signed up for Mobile Fan Club Platform
• Revenue Generating every month
Partners
• Associated with Fashion Premier Week (India) 2016 and 2017.
• Selected to be among Top 200 Iconic Startups in India by
Our Pricing : Rs. 4950 /mo onwards
That’s TRUE. We have a free tier with lifetime validity as well.
Goal is to build an eco-system that will assist retail businesses to engage & retain their customers.
Software as a Service
The segments that are apt for this software are Restaurants, Jewellers,
Fashion Boutiques, and Retailers with 1-10 outlets across city/country
The clients pay for the use of software on a monthly basis (paid yearly)
Cost
SAAS
Model
Free Trial Period
Offer customers to try the
product on free trial period.
Add-on Services
Consulting Service
Bundles
Strategic Partnerships
Launch with fashion partners
such as Fashion Premier Week.
Bundle ThankBunny with 3rd
party POS and CRM softwares
Provide Loyalty Program
strategy consulting for brands
Direct & Email Marketing
Digital Marketing
Targeting on Web and Social
platforms (FB, Linkedin)
Targeted direct marketing to
enroll prospective merchants
Contact
facebook.com/seshukarthick
in.linkedin.com/in/seshukarthick
seshukarthick@dimensionsco.com
+91 9962257775
in
Need More information?
Visit http://thankbunny.com/
T. Seshu Karthick

Contenu connexe

Tendances

Snipp Webinar With Loyalty360 - The State of Loyalty in 2017
Snipp Webinar With Loyalty360 - The State of Loyalty in 2017Snipp Webinar With Loyalty360 - The State of Loyalty in 2017
Snipp Webinar With Loyalty360 - The State of Loyalty in 2017Snipp Interactive
 
ICEW 2013 Amanda Cromhout - Big Data: the key to making customer-centric cha...
ICEW 2013  Amanda Cromhout - Big Data: the key to making customer-centric cha...ICEW 2013  Amanda Cromhout - Big Data: the key to making customer-centric cha...
ICEW 2013 Amanda Cromhout - Big Data: the key to making customer-centric cha...TheFocusGroup
 
Mall Loyalty Program Strategy Example
Mall Loyalty Program Strategy ExampleMall Loyalty Program Strategy Example
Mall Loyalty Program Strategy ExampleAlexey Shestakov
 
Consumer Campaigns Using ScratchCoupons
Consumer Campaigns Using ScratchCouponsConsumer Campaigns Using ScratchCoupons
Consumer Campaigns Using ScratchCouponsScratchCoupons
 
Platinum Rewards Network Short Sales Presentation
Platinum Rewards Network  Short Sales PresentationPlatinum Rewards Network  Short Sales Presentation
Platinum Rewards Network Short Sales PresentationDavid Promo
 
Do you think your customers want the product
Do you think your customers want the productDo you think your customers want the product
Do you think your customers want the productVantageITes
 
17 Tips, Tricks And Growth Hacks To Sky-rocket Your Conversions Using On-site...
17 Tips, Tricks And Growth Hacks To Sky-rocket Your Conversions Using On-site...17 Tips, Tricks And Growth Hacks To Sky-rocket Your Conversions Using On-site...
17 Tips, Tricks And Growth Hacks To Sky-rocket Your Conversions Using On-site...WebEngage
 
How to Build a Killer Customer Loyalty Program for Your Business
How to Build a Killer Customer Loyalty Program for Your Business How to Build a Killer Customer Loyalty Program for Your Business
How to Build a Killer Customer Loyalty Program for Your Business Kabbage
 
Growing CLV, Automating Replenishment and Predictive Marketing with Magento +...
Growing CLV, Automating Replenishment and Predictive Marketing with Magento +...Growing CLV, Automating Replenishment and Predictive Marketing with Magento +...
Growing CLV, Automating Replenishment and Predictive Marketing with Magento +...WhatConts
 
Aimia launches Nectar, a platform-free ecommerce loyalty program
Aimia launches Nectar, a platform-free ecommerce loyalty programAimia launches Nectar, a platform-free ecommerce loyalty program
Aimia launches Nectar, a platform-free ecommerce loyalty programeTailing India
 
Inflection points: Seizing the Moments in Customer Loyalty
Inflection points: Seizing the Moments in Customer LoyaltyInflection points: Seizing the Moments in Customer Loyalty
Inflection points: Seizing the Moments in Customer LoyaltyDavid Nickelson, PsyD, JD
 
Loyalty Platform Bro. Final 9_24_2015
Loyalty Platform Bro. Final 9_24_2015Loyalty Platform Bro. Final 9_24_2015
Loyalty Platform Bro. Final 9_24_2015Mary Anne Faneuf
 
Plugging In: Utilizing Predictive Analytics to Increase AOV & CLV
Plugging In: Utilizing Predictive Analytics to Increase AOV & CLVPlugging In: Utilizing Predictive Analytics to Increase AOV & CLV
Plugging In: Utilizing Predictive Analytics to Increase AOV & CLVWhatConts
 
Pirq presentation for merchants on slideshare v2
Pirq presentation for merchants on slideshare v2Pirq presentation for merchants on slideshare v2
Pirq presentation for merchants on slideshare v2PirqMalaysia
 
How to Improve Customer Loyalty in Retail
How to Improve Customer Loyalty in RetailHow to Improve Customer Loyalty in Retail
How to Improve Customer Loyalty in RetailMarketBridge
 
Valentine's Day Email Marketing Strategy
Valentine's Day Email Marketing StrategyValentine's Day Email Marketing Strategy
Valentine's Day Email Marketing StrategyWhatConts
 
Loyalty Programme Marketing
Loyalty Programme MarketingLoyalty Programme Marketing
Loyalty Programme MarketingHuw Hopkin
 

Tendances (20)

Snipp Webinar With Loyalty360 - The State of Loyalty in 2017
Snipp Webinar With Loyalty360 - The State of Loyalty in 2017Snipp Webinar With Loyalty360 - The State of Loyalty in 2017
Snipp Webinar With Loyalty360 - The State of Loyalty in 2017
 
ICEW 2013 Amanda Cromhout - Big Data: the key to making customer-centric cha...
ICEW 2013  Amanda Cromhout - Big Data: the key to making customer-centric cha...ICEW 2013  Amanda Cromhout - Big Data: the key to making customer-centric cha...
ICEW 2013 Amanda Cromhout - Big Data: the key to making customer-centric cha...
 
Mall Loyalty Program Strategy Example
Mall Loyalty Program Strategy ExampleMall Loyalty Program Strategy Example
Mall Loyalty Program Strategy Example
 
Consumer Campaigns Using ScratchCoupons
Consumer Campaigns Using ScratchCouponsConsumer Campaigns Using ScratchCoupons
Consumer Campaigns Using ScratchCoupons
 
Platinum Rewards Network Short Sales Presentation
Platinum Rewards Network  Short Sales PresentationPlatinum Rewards Network  Short Sales Presentation
Platinum Rewards Network Short Sales Presentation
 
Do you think your customers want the product
Do you think your customers want the productDo you think your customers want the product
Do you think your customers want the product
 
Aimia Insights:Rewarding Interactions
Aimia Insights:Rewarding InteractionsAimia Insights:Rewarding Interactions
Aimia Insights:Rewarding Interactions
 
17 Tips, Tricks And Growth Hacks To Sky-rocket Your Conversions Using On-site...
17 Tips, Tricks And Growth Hacks To Sky-rocket Your Conversions Using On-site...17 Tips, Tricks And Growth Hacks To Sky-rocket Your Conversions Using On-site...
17 Tips, Tricks And Growth Hacks To Sky-rocket Your Conversions Using On-site...
 
Loyalty Card Program
Loyalty Card ProgramLoyalty Card Program
Loyalty Card Program
 
Jayu Rewards
Jayu RewardsJayu Rewards
Jayu Rewards
 
How to Build a Killer Customer Loyalty Program for Your Business
How to Build a Killer Customer Loyalty Program for Your Business How to Build a Killer Customer Loyalty Program for Your Business
How to Build a Killer Customer Loyalty Program for Your Business
 
Growing CLV, Automating Replenishment and Predictive Marketing with Magento +...
Growing CLV, Automating Replenishment and Predictive Marketing with Magento +...Growing CLV, Automating Replenishment and Predictive Marketing with Magento +...
Growing CLV, Automating Replenishment and Predictive Marketing with Magento +...
 
Aimia launches Nectar, a platform-free ecommerce loyalty program
Aimia launches Nectar, a platform-free ecommerce loyalty programAimia launches Nectar, a platform-free ecommerce loyalty program
Aimia launches Nectar, a platform-free ecommerce loyalty program
 
Inflection points: Seizing the Moments in Customer Loyalty
Inflection points: Seizing the Moments in Customer LoyaltyInflection points: Seizing the Moments in Customer Loyalty
Inflection points: Seizing the Moments in Customer Loyalty
 
Loyalty Platform Bro. Final 9_24_2015
Loyalty Platform Bro. Final 9_24_2015Loyalty Platform Bro. Final 9_24_2015
Loyalty Platform Bro. Final 9_24_2015
 
Plugging In: Utilizing Predictive Analytics to Increase AOV & CLV
Plugging In: Utilizing Predictive Analytics to Increase AOV & CLVPlugging In: Utilizing Predictive Analytics to Increase AOV & CLV
Plugging In: Utilizing Predictive Analytics to Increase AOV & CLV
 
Pirq presentation for merchants on slideshare v2
Pirq presentation for merchants on slideshare v2Pirq presentation for merchants on slideshare v2
Pirq presentation for merchants on slideshare v2
 
How to Improve Customer Loyalty in Retail
How to Improve Customer Loyalty in RetailHow to Improve Customer Loyalty in Retail
How to Improve Customer Loyalty in Retail
 
Valentine's Day Email Marketing Strategy
Valentine's Day Email Marketing StrategyValentine's Day Email Marketing Strategy
Valentine's Day Email Marketing Strategy
 
Loyalty Programme Marketing
Loyalty Programme MarketingLoyalty Programme Marketing
Loyalty Programme Marketing
 

En vedette

5 tops tips for improving customer retention
5 tops tips for improving customer retention5 tops tips for improving customer retention
5 tops tips for improving customer retentionTomorrow People
 
Monetizing with Mobile Apps
Monetizing with Mobile AppsMonetizing with Mobile Apps
Monetizing with Mobile AppsSeshu Karthick
 
1DMP: Marketing Data Platform - the future of data-driven marketing
1DMP: Marketing Data Platform - the future of data-driven marketing1DMP: Marketing Data Platform - the future of data-driven marketing
1DMP: Marketing Data Platform - the future of data-driven marketingCleverLEAF
 
100 ways to express gratitude. THANK YOU cards.
100 ways to express gratitude.  THANK YOU cards. 100 ways to express gratitude.  THANK YOU cards.
100 ways to express gratitude. THANK YOU cards. Alina Dashkewitz
 
Be Thankful
Be ThankfulBe Thankful
Be ThankfulSanja .
 
The Big Data Ecosystem for Financial Services
The Big Data Ecosystem for Financial ServicesThe Big Data Ecosystem for Financial Services
The Big Data Ecosystem for Financial ServicesDataStax
 
Building a New Platform for Customer Analytics
Building a New Platform for Customer Analytics Building a New Platform for Customer Analytics
Building a New Platform for Customer Analytics Caserta
 
You're the New CDO, Now What?
You're the New CDO, Now What?You're the New CDO, Now What?
You're the New CDO, Now What?Caserta
 
The Art Of Net Promoter Score
The Art Of Net Promoter ScoreThe Art Of Net Promoter Score
The Art Of Net Promoter ScoreAureus Analytics
 
Galvanize Data Science Open House
Galvanize Data Science Open HouseGalvanize Data Science Open House
Galvanize Data Science Open Houseryanorban
 
Data Driven-Toyota Customer 360 Insights on Apache Spark and MLlib-(Brian Kur...
Data Driven-Toyota Customer 360 Insights on Apache Spark and MLlib-(Brian Kur...Data Driven-Toyota Customer 360 Insights on Apache Spark and MLlib-(Brian Kur...
Data Driven-Toyota Customer 360 Insights on Apache Spark and MLlib-(Brian Kur...Spark Summit
 
Your data structures are made of maths!
Your data structures are made of maths!Your data structures are made of maths!
Your data structures are made of maths!kenbot
 
Appraiser: How Airbnb Generates Complex Models in Spark for Demand Prediction...
Appraiser: How Airbnb Generates Complex Models in Spark for Demand Prediction...Appraiser: How Airbnb Generates Complex Models in Spark for Demand Prediction...
Appraiser: How Airbnb Generates Complex Models in Spark for Demand Prediction...Spark Summit
 
Architecting for change: LinkedIn's new data ecosystem
Architecting for change: LinkedIn's new data ecosystemArchitecting for change: LinkedIn's new data ecosystem
Architecting for change: LinkedIn's new data ecosystemYael Garten
 
Big Data Ecosystem - 1000 Simulated Drones
Big Data Ecosystem - 1000 Simulated DronesBig Data Ecosystem - 1000 Simulated Drones
Big Data Ecosystem - 1000 Simulated DronesEspeo Software
 
Mastering Your Customer Data on Apache Spark by Elliott Cordo
Mastering Your Customer Data on Apache Spark by Elliott CordoMastering Your Customer Data on Apache Spark by Elliott Cordo
Mastering Your Customer Data on Apache Spark by Elliott CordoSpark Summit
 

En vedette (20)

5 tops tips for improving customer retention
5 tops tips for improving customer retention5 tops tips for improving customer retention
5 tops tips for improving customer retention
 
Help - Thank Bunny
Help - Thank BunnyHelp - Thank Bunny
Help - Thank Bunny
 
Monetizing with Mobile Apps
Monetizing with Mobile AppsMonetizing with Mobile Apps
Monetizing with Mobile Apps
 
BIg Data Trends in 2016
BIg Data Trends in 2016BIg Data Trends in 2016
BIg Data Trends in 2016
 
1DMP: Marketing Data Platform - the future of data-driven marketing
1DMP: Marketing Data Platform - the future of data-driven marketing1DMP: Marketing Data Platform - the future of data-driven marketing
1DMP: Marketing Data Platform - the future of data-driven marketing
 
100 ways to express gratitude. THANK YOU cards.
100 ways to express gratitude.  THANK YOU cards. 100 ways to express gratitude.  THANK YOU cards.
100 ways to express gratitude. THANK YOU cards.
 
Be Thankful
Be ThankfulBe Thankful
Be Thankful
 
Internet of Things and Big Data
Internet of Things and Big DataInternet of Things and Big Data
Internet of Things and Big Data
 
The Big Data Ecosystem for Financial Services
The Big Data Ecosystem for Financial ServicesThe Big Data Ecosystem for Financial Services
The Big Data Ecosystem for Financial Services
 
Cloud transition - The Trivadis approach
Cloud transition - The Trivadis approachCloud transition - The Trivadis approach
Cloud transition - The Trivadis approach
 
Building a New Platform for Customer Analytics
Building a New Platform for Customer Analytics Building a New Platform for Customer Analytics
Building a New Platform for Customer Analytics
 
You're the New CDO, Now What?
You're the New CDO, Now What?You're the New CDO, Now What?
You're the New CDO, Now What?
 
The Art Of Net Promoter Score
The Art Of Net Promoter ScoreThe Art Of Net Promoter Score
The Art Of Net Promoter Score
 
Galvanize Data Science Open House
Galvanize Data Science Open HouseGalvanize Data Science Open House
Galvanize Data Science Open House
 
Data Driven-Toyota Customer 360 Insights on Apache Spark and MLlib-(Brian Kur...
Data Driven-Toyota Customer 360 Insights on Apache Spark and MLlib-(Brian Kur...Data Driven-Toyota Customer 360 Insights on Apache Spark and MLlib-(Brian Kur...
Data Driven-Toyota Customer 360 Insights on Apache Spark and MLlib-(Brian Kur...
 
Your data structures are made of maths!
Your data structures are made of maths!Your data structures are made of maths!
Your data structures are made of maths!
 
Appraiser: How Airbnb Generates Complex Models in Spark for Demand Prediction...
Appraiser: How Airbnb Generates Complex Models in Spark for Demand Prediction...Appraiser: How Airbnb Generates Complex Models in Spark for Demand Prediction...
Appraiser: How Airbnb Generates Complex Models in Spark for Demand Prediction...
 
Architecting for change: LinkedIn's new data ecosystem
Architecting for change: LinkedIn's new data ecosystemArchitecting for change: LinkedIn's new data ecosystem
Architecting for change: LinkedIn's new data ecosystem
 
Big Data Ecosystem - 1000 Simulated Drones
Big Data Ecosystem - 1000 Simulated DronesBig Data Ecosystem - 1000 Simulated Drones
Big Data Ecosystem - 1000 Simulated Drones
 
Mastering Your Customer Data on Apache Spark by Elliott Cordo
Mastering Your Customer Data on Apache Spark by Elliott CordoMastering Your Customer Data on Apache Spark by Elliott Cordo
Mastering Your Customer Data on Apache Spark by Elliott Cordo
 

Similaire à Thank Bunny - Customer Engagement Platform

Introduction to employee reward and recognition programmes
Introduction to employee reward and recognition programmes Introduction to employee reward and recognition programmes
Introduction to employee reward and recognition programmes Corporate Rewards
 
BBY-Alerts! semifinal round
BBY-Alerts! semifinal roundBBY-Alerts! semifinal round
BBY-Alerts! semifinal roundAkshank Shah
 
0 Trends in Point of Sale: Maximizing the Usefulness of your Member Database
0 Trends in Point of Sale: Maximizing the Usefulness of your Member Database0 Trends in Point of Sale: Maximizing the Usefulness of your Member Database
0 Trends in Point of Sale: Maximizing the Usefulness of your Member DatabaseNFCACoops
 
Smart Button Benefits
Smart Button BenefitsSmart Button Benefits
Smart Button Benefitsastacy
 
How to reach your true (email) potential
How to reach your true (email) potential How to reach your true (email) potential
How to reach your true (email) potential Adestra
 
Oorjit Banking Industry Solutions
Oorjit Banking Industry SolutionsOorjit Banking Industry Solutions
Oorjit Banking Industry SolutionsOorjit
 
Customer Loyalty programs proposal in India - CXBOX
Customer Loyalty programs proposal in India - CXBOXCustomer Loyalty programs proposal in India - CXBOX
Customer Loyalty programs proposal in India - CXBOXReshmaS71
 
Driving Growth and Higher ROI across your touch points with AI-Powered Custom...
Driving Growth and Higher ROI across your touch points with AI-Powered Custom...Driving Growth and Higher ROI across your touch points with AI-Powered Custom...
Driving Growth and Higher ROI across your touch points with AI-Powered Custom...Jack Nguyen (Hung Tien)
 
Windsor_Circle_Product_Collateral_Booklet-July2016
Windsor_Circle_Product_Collateral_Booklet-July2016Windsor_Circle_Product_Collateral_Booklet-July2016
Windsor_Circle_Product_Collateral_Booklet-July2016WhatConts
 
Becoming a Customer-Driven Organization
Becoming a Customer-Driven OrganizationBecoming a Customer-Driven Organization
Becoming a Customer-Driven OrganizationStrata Company
 
RewardPort Profile
RewardPort ProfileRewardPort Profile
RewardPort Profilearpit_shah
 
How to implement a customer loyalty program for ecommerce
How to implement a customer loyalty program for ecommerceHow to implement a customer loyalty program for ecommerce
How to implement a customer loyalty program for ecommerceZinrelo loyalty
 
tidy_brochure_fv_low
tidy_brochure_fv_lowtidy_brochure_fv_low
tidy_brochure_fv_lowTom Booth
 
Helping your business escape the competition with group-payments
Helping your business escape the competition with group-paymentsHelping your business escape the competition with group-payments
Helping your business escape the competition with group-paymentsMypoolin
 

Similaire à Thank Bunny - Customer Engagement Platform (20)

Introduction to employee reward and recognition programmes
Introduction to employee reward and recognition programmes Introduction to employee reward and recognition programmes
Introduction to employee reward and recognition programmes
 
BBY-Alerts! semifinal round
BBY-Alerts! semifinal roundBBY-Alerts! semifinal round
BBY-Alerts! semifinal round
 
An Introduction To E Marketing
An Introduction To E MarketingAn Introduction To E Marketing
An Introduction To E Marketing
 
0 Trends in Point of Sale: Maximizing the Usefulness of your Member Database
0 Trends in Point of Sale: Maximizing the Usefulness of your Member Database0 Trends in Point of Sale: Maximizing the Usefulness of your Member Database
0 Trends in Point of Sale: Maximizing the Usefulness of your Member Database
 
Smart Button Benefits
Smart Button BenefitsSmart Button Benefits
Smart Button Benefits
 
RewardPort - Know More about India's Leading Engagement Company
RewardPort - Know More about India's Leading Engagement Company RewardPort - Know More about India's Leading Engagement Company
RewardPort - Know More about India's Leading Engagement Company
 
How to reach your true (email) potential
How to reach your true (email) potential How to reach your true (email) potential
How to reach your true (email) potential
 
Oorjit Banking Industry Solutions
Oorjit Banking Industry SolutionsOorjit Banking Industry Solutions
Oorjit Banking Industry Solutions
 
Customer Loyalty programs proposal in India - CXBOX
Customer Loyalty programs proposal in India - CXBOXCustomer Loyalty programs proposal in India - CXBOX
Customer Loyalty programs proposal in India - CXBOX
 
Driving Growth and Higher ROI across your touch points with AI-Powered Custom...
Driving Growth and Higher ROI across your touch points with AI-Powered Custom...Driving Growth and Higher ROI across your touch points with AI-Powered Custom...
Driving Growth and Higher ROI across your touch points with AI-Powered Custom...
 
Windsor_Circle_Product_Collateral_Booklet-July2016
Windsor_Circle_Product_Collateral_Booklet-July2016Windsor_Circle_Product_Collateral_Booklet-July2016
Windsor_Circle_Product_Collateral_Booklet-July2016
 
Because the world is changing
Because the world is changingBecause the world is changing
Because the world is changing
 
Becoming a Customer-Driven Organization
Becoming a Customer-Driven OrganizationBecoming a Customer-Driven Organization
Becoming a Customer-Driven Organization
 
MONETIZATION
MONETIZATIONMONETIZATION
MONETIZATION
 
RewardPort Profile
RewardPort ProfileRewardPort Profile
RewardPort Profile
 
How to implement a customer loyalty program for ecommerce
How to implement a customer loyalty program for ecommerceHow to implement a customer loyalty program for ecommerce
How to implement a customer loyalty program for ecommerce
 
P rao hdfc
P rao hdfcP rao hdfc
P rao hdfc
 
MONETIZATION 8.19.15
MONETIZATION 8.19.15MONETIZATION 8.19.15
MONETIZATION 8.19.15
 
tidy_brochure_fv_low
tidy_brochure_fv_lowtidy_brochure_fv_low
tidy_brochure_fv_low
 
Helping your business escape the competition with group-payments
Helping your business escape the competition with group-paymentsHelping your business escape the competition with group-payments
Helping your business escape the competition with group-payments
 

Dernier

Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitHolger Mueller
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...noida100girls
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsApsara Of India
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 DelhiCall Girls in Delhi
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insightsseribangash
 

Dernier (20)

VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
 

Thank Bunny - Customer Engagement Platform

  • 1. Clients Presentation – T. Seshu Karthick Customer Retention & Engagement Platform to drive business growth
  • 2. "Thank Bunny" empowers a retail brand to execute, track and measure customer engagement, and thereby build a loyal customer base. What is ThankBunny? It can be regarded as for Retail Brands The result? Long-term relationships and maximized margins.
  • 3. The Problem On an average, 60% of new customers do not come back after first sale.
  • 4. The Solution A Unified channel for Retail brands to engage their customers and ensure loyalty. Access all customers details in a single place Get more people to join the loyalty club Give incentives to loyal customers Stay connected and Engage with Customers Get actionable data about customer behavior every quarter
  • 5. There are 3 components to drive deeper relationship with customers. Loyalty Frameworks Gamified! Data Analytics Engine To Predict Customer Behavior Customer Engagement Channels On Web, Mobile & Social Image Credit: https://www.flickr.com/photos/thomaschung/9407289467/?rb=1 THANK BUNNY
  • 6. THANK BUNNY Suite  Mobile Fan-Club Platform Check-in Rewards  In-Store Loyalty Platform Spend based Rewards End users download ThankBunny app to their mobile phones, and join the fan- clubs of their favorite brands. As an incentive, all fans get special deals/offers from the brands. End users signup to loyalty program in-store. The merchants reward them based on their points accrued on every purchase. We help merchants analyze their customer buying behavior and run engaging campaigns.
  • 7.  Mobile Fan-Club Platform • The Merchant registers a virtual fan-club for his brand, and invite customers to join. • He gets the privilege to publish news / deals at his club, and execute smart campaigns.
  • 8. Clean Interface. As Easy as Email  In-Store Loyalty Platform Accessed on Desktop, Mobile and Tablets Roles – Brand Admin & Store Manager
  • 9. How itworks As a first step, the merchant chooses to be part of our Network. He can customize the modules of Thank Bunny for his likes. • Data privacy and security is given the most importance. • We keep the customer profiles in a common pool – This eliminates redundancy • Points accrued by customers of a merchant store can be redeemed only at that store. • Each merchant’s data is compartmentalized.
  • 10. Product Features Receive feedback from in-store customers Communicate Offers & Coupons at right time Gamified Loyalty Platform with an effective points system Execute Email & SMS Campaigns for specific segments of customers
  • 11. RewardCustomers in10 DifferentWays 1. Spend Based rewards Points are earned when the customer spends. Following rewards can be offered: For "X" points earned, get "Y" grams of 22 kt of Gold Free. For "X" points earned, get 1 cent Diamond FREE Get equal grams of silver FREE for the amount of points earned. 2. Privilege Based rewards Sometimes, it can be about the privilege of getting enrolled into your loyalty system. Rs. 400 off per Sovereign of gold if you are a member of our loyalty program Lifetime Discount of 2% Off on all Gold buying 3. Gifting Opportunity After each transaction, customers will be prompted to give a small cash-voucher to their friends. You can have a min purchase required for the voucher to be used.
  • 12. Cont… 4. Re-engagement Give away offers and discounts for customers to come back to you after a hiatus. 5. Birthday Reward your customers with a gift on their birthday. Give out Meal vouchers, Flipkart gift cards, etc 6. Come back this month Incentivize your customer to shop with you again before the month/quarter ends. 7. Cross Deals Incentivize your customers to try what they have not tried. Ex: Offers on Diamonds for Gold buyers 8. Monthly Newsletters Inform customers on what is new at the showroom and what deals can they expect this month. 9. Welcome rewards If he is a first-time customer, reward him in plenty with time-bound cash vouchers. 10. Free Points For specific part of the year, you can offer double points or free points to your customers.
  • 13. Technology Inside Server Stack Built using PHP, No-SQL database (MongoDB), MySQL, and Parse APIs. It is hosted on a scalable cloud server at DigitalOcean. Real time Analysis (Future Roadmap) Berkley Data Analytics Stack – Apache Spark and Storm for in-memory analysis of curated profiles and real time scoring. Data Analytics Engine Parse Open Source Framework is used as an interface to MongoDB. The Engine offers visual reports, data import / export functions, and CRM like filters. Mobile Access Apps for iPhone, iPAD and Android mobile devices are available. The objective is to increase the accessibility of Thank-Bunny software across multiple devices & channels.
  • 14. T. Seshu Karthick Founder & Tech Architect Bags 7+ yrs as Sr. Software Engineer at Convergys and American Airlines. Education: M.S at Univ Texas at Dallas (USA), Ignite at Stanford University The Team Hari Krishnan Product Advisor Early Stage VC Investor at Astarc Ventures - Heads the research function for Financing/Acquisition Transactions. Muthu Ramakrishnan Lead Programmer Full Stack Engineer at Apigee, Cloud Platform Sales Engineer at Google, and resource person at GDG-Chennai.
  • 15. Happy Customers Our customers are the business owners who have 1-10 retail outlets across the city/country. They include Restaurants, Jewellers, Fashion Boutiques, Home appliance retailers, etc. Fashion Retailers Jewellery Merchants Clients KK Creations, Sting Clothing, Diva, etc. Vummidi Jewellers, Chennai Diamonds, Konika Jewellery, etc. Success Story Konika Jewellery with 2 retail outlets in Chennai (India) The people at Konika Jewellery engaged their users with THANKBUNNY and achieved 72% returning customer-rate. Earlier, they only had 55% returning customers.
  • 16. Performance Timeline 2015 July 2015 Dec 2016 Mar 2017 Feb MVP Beta Launch Public Launch Investor Pitch Metrics • 10+ Jewellery Merchants signed up for In-Store Loyalty Platform • 5000+ Customer records handled • 50+ Fashion Retail Brands signed up for Mobile Fan Club Platform • Revenue Generating every month Partners • Associated with Fashion Premier Week (India) 2016 and 2017. • Selected to be among Top 200 Iconic Startups in India by
  • 17. Our Pricing : Rs. 4950 /mo onwards That’s TRUE. We have a free tier with lifetime validity as well. Goal is to build an eco-system that will assist retail businesses to engage & retain their customers. Software as a Service The segments that are apt for this software are Restaurants, Jewellers, Fashion Boutiques, and Retailers with 1-10 outlets across city/country The clients pay for the use of software on a monthly basis (paid yearly) Cost SAAS Model
  • 18. Free Trial Period Offer customers to try the product on free trial period. Add-on Services Consulting Service Bundles Strategic Partnerships Launch with fashion partners such as Fashion Premier Week. Bundle ThankBunny with 3rd party POS and CRM softwares Provide Loyalty Program strategy consulting for brands Direct & Email Marketing Digital Marketing Targeting on Web and Social platforms (FB, Linkedin) Targeted direct marketing to enroll prospective merchants