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Mixing Lean UX & 
Agile Development 
How to minimize risk, maximize flexibility, and 
create a loved product. 
! 
! 
! 
! 
! 
!
Courtney Hemphill 
Partner/Tech Lead 
! 
! 
@chemphill 
courtney@carbonfive.com 
@carbonfive 
#GOTOBerlin 
! 
! 
!
We used to design and build desktop 
applications 
Berkeley Breathed, Bloom County. 
From http://www.berkeleybreathed.com/
Industrial 
Revolution 
Digital 
Revolution 
Efficiency 
at Scale 
Knowledge 
at Scale
Multiple inputs and outputs
The future… 
•AR/VR 
•No-touch interfaces 
•Cloud photo by techsoup on Flickr
The Rise of the Labs 
! 
•Intuit Horizons 
•IBM Design Thinking 
•Capital One Labs 
•Walmart Labs 
•Nordstrom Innovation 
•UK Government 
Digital Service
Now we design and build: 
! 
Products 
Services 
Companies 
Experiences
ruby 
rapid prototyping 
html5/css3 
interaction design 
visual design 
Disappearing Boundaries 
node.js 
ethnography 
postgres 
system operations 
data analysis
How do you keep up 
with all that?
you don’t have to.
we get by with a little 
help from our friends.
Roles & Responsibilities 
developer + designer + product owner
One team 
Everyone participates
Conflicting perspectives 
are required for creative 
solutions.
MIT Building 20 
The “Magical Incubator”
Pixar Headquarters 
The legacy of Steve Jobs
Cadence
Techniques
Sprints as 
Experiments
What is your highest risk, 
highest reward feature?
Costs vs. Benefits 
Place your epics or stories as a mechanism for 
prioritization 
! 
! 
$$$ !!! 
! 
$ !!! 
$$$ ! 
$ !
Deliverable whole 
Always try to prioritize using a path to a full 
deliverable whole.
Just in Time Design
Cards ?
Case Studies 
nib.ly 
from
Week 
at a 
Glance 
APRIL 
MAY 
Monday 
week 18 
Tuesday 
Wednesday 
Thursday 
Friday 
reflect & define 
specify 
build & refine 
build & refine 
customer feedback!
Flexible Schedule
Monday
Charrette!
Retrospective
http://stickies.io
Review User Feedback 
Stickies 
Audio 
Video 
Notes 
http://stickies.io
Whiteboard 
Wireframing
Hypothesis 
Definition
Clean Up and Prep
Tuesday
The Art of Story Writing
Story Template 
Title (one line describing the story) 
Narrative: 
As a [role] 
I want [feature] 
So that [benefit] 
Acceptance Criteria: (presented as Scenarios) 
Scenario 1: Title 
Given [context] 
And [some more context]... 
When [event] 
Then [outcome] 
And [another outcome]...
Story Mapping 
http://storymapper.io
Wednesday 
& Thursday
Feature 
Development
Whiteboard 
Wireframing
Living Style Guide 
& Visual Assets
Designer/Developer 
Pairing
Designer/Developer 
Pairing
Story Acceptance 
(yay!)
Friday
Customer Feedback Prep 
What are you testing? 
! 
What methods will you use to test? 
! 
Broad or specific?
Feedback 
Session
Five on 
Friday
Hybrid 
Prototyping
Capture User Feedback! 
Stickies 
Audio 
Video 
Notes 
http://stickies.io
Discipline
Conflict that arises 
is critical 
to innovation.
Foundations
Foundations 
Conversations 
story writing, milestone planning, acceptance 
!
Foundations 
Conversations 
story writing, milestone planning, acceptance 
! 
Culture 
cross-functional teams, design, and dev 
integration 
! 
!
Foundations 
Conversations 
story writing, milestone planning, acceptance 
! 
Culture 
cross-functional teams, design, and dev 
integration 
! 
Cadance 
short term solution-focused product 
development
Resources and References 
• Agile XP - http://www.amazon.com/Extreme-Programming-Explained- 
Embrace-Edition/dp/0321278658 
• Google Ventures Product Design Sprints - http://www.gv.com/ 
lib/the-product-design-sprint-a-five-day-recipe-for-startups 
• Design Thinking d.school Bootcamp - http:// 
dschool.stanford.edu/use-our-methods/the-bootcamp-bootleg 
• BDD Storywriting - http://dannorth.net/whats-in-a-story 
• Pivotal Tracker(http://pivotaltracker.com) & Trello (https://trello.com/) 
• Storymapper.io (http://storymapper.io) 
• Stickies.io (http://stickies.io)
Thanks! 
Courtney Hemphill 
courtney@carbonfive.com 
@chemphill 
@carbonfive

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Goto berlin 10-2014