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2012


   Winston & McKenzie,
   LLP
   Minneapolis Office Protocol
   Our office works in teams, which requires collaboration and the sharing of spaces
   and equipment. Therefore, it is important for everyone to understand the
   Protocols that will support effective interaction and utilization of our resources.




                                                           Eric I. Cepero Ríos
                                                              SOFI 3417-M20
                                                                     2/9/2012
What Are Protocols?
Protocols are simply the forms of etiquette observed by members of an organization.

Why are Protocols necessary?
Our office works in teams, which requires collaboration and the sharing of spaces and
equipment. Therefore, it is important for everyone to understand the Protocols that will support
effective interaction and utilization of our resources. If you have any questions regarding these
protocols, please contact Jan Bossung at Ext. 4438.

       Security/Check-In Policy .................................................................................................. 3
       Coffee Areas ......................................................................................................................... 4
       General Protocol ................................................................................................................. 5
       Housekeeping
       Workstation Area ............................................................................................................... 6
       Production Rooms/Printer Areas ................................................................................. 7
       Break/Lunch Room ............................................................................................................ 7
       Courtyard Area .................................................................................................................... 8
       Maintenance ........................................................................................................................ 8
       Outlook E-Mailing and Calendaring ........................................................................... 9
       Mail Distribution Centers ..............................................................................................10
       Marker (White) Boards ...................................................................................................11
       Meeting Areas
       Conference Rooms ..........................................................................................................12
       Open Teaming Areas ......................................................................................................13
       Shared Spaces/Open Meeting Areas ........................................................................14
       Parking Policy ....................................................................................................................15
       Production Areas ..............................................................................................................16
       Resource/Learning Center ...........................................................................................17
       Wellness Room .................................................................................................................18
       Workspace Privacy ...........................................................................................................19
Security/Check-In Policy
This is intended to provide a safe and secure workplace for normal working conditions and also
in the event of an emergency.

Protocol
       Everyone is required to check in at the front office receptionist desk.
       Photo ID badges must be worn at all times. If you lose your ID badge, please notify
       office operations staff immediately at x1000.
       Elevators and stairs leading up to the second floor will require card key access with free
       access between the second and third floors.
       First floor doors and corridors will require card key access (with the exception of the
       front door unless after hours).
       Visitors, whether external or internal, must be met in the first floor office
       receptionist/lobby area by a CC individual and then taken to the appropriate
       meeting/office area. Internal visitors may be given access by the office receptionist to
       the appropriate floor via elevator and then met by staff person.
       The security guard will be available to make sure you get to your car safely if leaving the
       building after dark. If the guard is not present when leaving, please wait until one
       returns from rounds or call him or her on their pager.
General Protocol
To create a level of conscious behavior that promotes a work environment where audio and
visual distraction is minimized and that promotes the ability to work effectively in the workspace
provided.

Protocol
       Headphones are recommended for use with radios, i-pods, CD-players, etc.
       Cell phones and beepers should be set to “vibrate.”
       Phone ringers should be set to low, including cell phones.
       Speakerphones should not be used at workstations.
       Conference calls should be held in enclaves or conference rooms so that others around
       you won’t be disrupted.
       Overhead paging will be available. Call the office receptionist to request a page.
       Overhead paging is intended for urgent requests only. Individual pagers should be tried
       first before requesting an overhead page.
       Be conscious of noise and other disruptions to adjacent workstation areas. Individuals
       being disturbed should not hesitate to discuss these distractions with individuals.
       Children in the office must be accompanied by their parent or adult at all times. If at the
       office for an extended period, they must be in a designated enclave or small conference
       room that has been reserved for this purpose.

Please refer to HR Online for protocols on E-mail, voice mail, flex time and casual business attire.

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Office protocols guide

  • 1. 2012 Winston & McKenzie, LLP Minneapolis Office Protocol Our office works in teams, which requires collaboration and the sharing of spaces and equipment. Therefore, it is important for everyone to understand the Protocols that will support effective interaction and utilization of our resources. Eric I. Cepero Ríos SOFI 3417-M20 2/9/2012
  • 2. What Are Protocols? Protocols are simply the forms of etiquette observed by members of an organization. Why are Protocols necessary? Our office works in teams, which requires collaboration and the sharing of spaces and equipment. Therefore, it is important for everyone to understand the Protocols that will support effective interaction and utilization of our resources. If you have any questions regarding these protocols, please contact Jan Bossung at Ext. 4438. Security/Check-In Policy .................................................................................................. 3 Coffee Areas ......................................................................................................................... 4 General Protocol ................................................................................................................. 5 Housekeeping Workstation Area ............................................................................................................... 6 Production Rooms/Printer Areas ................................................................................. 7 Break/Lunch Room ............................................................................................................ 7 Courtyard Area .................................................................................................................... 8 Maintenance ........................................................................................................................ 8 Outlook E-Mailing and Calendaring ........................................................................... 9 Mail Distribution Centers ..............................................................................................10 Marker (White) Boards ...................................................................................................11 Meeting Areas Conference Rooms ..........................................................................................................12 Open Teaming Areas ......................................................................................................13 Shared Spaces/Open Meeting Areas ........................................................................14 Parking Policy ....................................................................................................................15 Production Areas ..............................................................................................................16 Resource/Learning Center ...........................................................................................17 Wellness Room .................................................................................................................18 Workspace Privacy ...........................................................................................................19
  • 3. Security/Check-In Policy This is intended to provide a safe and secure workplace for normal working conditions and also in the event of an emergency. Protocol Everyone is required to check in at the front office receptionist desk. Photo ID badges must be worn at all times. If you lose your ID badge, please notify office operations staff immediately at x1000. Elevators and stairs leading up to the second floor will require card key access with free access between the second and third floors. First floor doors and corridors will require card key access (with the exception of the front door unless after hours). Visitors, whether external or internal, must be met in the first floor office receptionist/lobby area by a CC individual and then taken to the appropriate meeting/office area. Internal visitors may be given access by the office receptionist to the appropriate floor via elevator and then met by staff person. The security guard will be available to make sure you get to your car safely if leaving the building after dark. If the guard is not present when leaving, please wait until one returns from rounds or call him or her on their pager.
  • 4. General Protocol To create a level of conscious behavior that promotes a work environment where audio and visual distraction is minimized and that promotes the ability to work effectively in the workspace provided. Protocol Headphones are recommended for use with radios, i-pods, CD-players, etc. Cell phones and beepers should be set to “vibrate.” Phone ringers should be set to low, including cell phones. Speakerphones should not be used at workstations. Conference calls should be held in enclaves or conference rooms so that others around you won’t be disrupted. Overhead paging will be available. Call the office receptionist to request a page. Overhead paging is intended for urgent requests only. Individual pagers should be tried first before requesting an overhead page. Be conscious of noise and other disruptions to adjacent workstation areas. Individuals being disturbed should not hesitate to discuss these distractions with individuals. Children in the office must be accompanied by their parent or adult at all times. If at the office for an extended period, they must be in a designated enclave or small conference room that has been reserved for this purpose. Please refer to HR Online for protocols on E-mail, voice mail, flex time and casual business attire.