Suggested interaction

1. BOOKING A ROOM IN A
HOTEL

2. • You are planning a
great holiday for this
summer. You have
seen this
advertisement in a
newspaper and have
decided to phone the
hotel to ask for further
information and book
a room

3. • Step 1
say hello and ask for information.
• Step 2: Ask
room available 1st -5th June.
price of the double room
breakfast included
views
• Step 3
book the room
Step 4
credit card needed?
Say thank you and goodbye

4. • Teacher: Good morning. Hilton Hotel.
How can I help you?
• Student: Say hello and ask for
information

5. • Student: Good morning. I would like
some information about your hotel.
• Teacher: Yes, of course! What would you
like to know?
• Ask:
room available 1st -5th June.

6. • Students: do you have a room available
from the 1st of June to 5th June?/ Are there
any available rooms…?
• Teacher: Yes, we do/yes there are. But what
kind of room will you need: a single room or a
double room?
• Ask
Price double room

7. • Student: How much does the double
room cost?
• Teacher: the room costs 850 euros per
night.
• Ask
Breakfast included

8. • Student: Is breakfast included in the
price?/ Does the price include breakfast?
• Teacher: Yes, it does. It includes a buffet
breakfast.
• Ask
Views

9. • Student: What views are there from the
hotel/the room?
• Teacher: Oh! We have lovely views of
the River Thames and of all the historical
buildings .
• Book the room

10. • Student: It sounds perfect! I’d like to book
a room.
• Teacher: Ok, sir.
• Ask:
Credit card needed?

11. • Student: Do you need my credit card
number?
• Teacher: No, thank you sir. I’ll just take
down your name and telephone number.
• Say Thank you and goodbye

12. • Student: Thank you very much.
Goodbye
• Teacher: You’re welcome. Bye.